Motorola Solutions — Motorola android mobile / moto g 3g

Address:

Khordha, Odisha, 751007

I had purchased a motorola g3 (3g) phone through flip kart vide invoice no : # blr_wfld[protected], serial no of the mobile - [imei/serial no: [protected] on 05-september-2015.
I have given the said mobile at the service center for repairing at bhubaneswar on[protected] – job sheet no-9321 and till date, i have not got any response from them. And to saddest part is that today i have called them in the only available landline - no[protected], for more than 30 times, till mr ranjan received the phone at 4.50 pm and confirmed me that the mobile is repaired.
But, they can not deliver it today as staffs have gone home because of "sabitri festival" and office is supposed to be closed at 4 pm, hence they can not deliver the mobile.
This is serious concern and i want you to take action for such kind of casual response from such a reputed organisation.
Please note that, even if the mobile is repaired, i have not got any calls from the service center where in i have given both my mobile nos.
This is the worst service from your authorised service center and immediate measures need to be taken in order to address it.
There is only one land line[protected] available and no body is bothered to pick up the phone, when it is ringing else the line is busy. Up on asking for the alternate mobile no, they are not providing any no, rather happy to inform that phone line is not well due to rain.
Since i am working at jajpur road, it s not possible for me to visit the service center at bhubaneswar on a working date without taking a leave. Hence under these circumstances, arrangements should be done to deliver the phone at my current location.
Awaiting an early action.