Motorola Solutions — Phone in repair from last 1.5 months

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Had purchased moto e device from flipkart on october 2015. From day 1, phone had battery issues.Had submitted my phone on 8th January'16 and today is 15 feb.Mr Prashanth rao from motorola is handlng my case and is not capable of doing this job.I have been told 30 days after submitting the phone that alongwith battery, motherboard is also faulty and it has to come from Hongkong which will take a month's time.Seems like it's gonna take infinite time.Neither service center people are helping and talking rude and call center people are equally helpless.

Pissed off with their service.Need contact number/email id of higher authorities to report this.
Work order no - OIA/MG/15/04443

Will never buy motorola again in future.