[Resolved]  Motorola Solutions — Very bad service

Address:122001
Website:www.motorola.in

Dear sir i bought motorola g 3 genration by amazon on 9th of march 2016 and my invoice no is :- ka-blr[protected], price 10000 rupees than on 31st march 2016 on my moto g 3 screen colourful lines appears and i went to "bala ji communication" motorola coustmer care at prijat complax hissar haryana on 4th april 2016 i submitted my moto g3 mobile and jobsheet no provided by them is :- "his/mg/16/00008". When i submitted my mobile is in mint condition and only sceern is in fault i frequently call motorola technical suport team and get status then on 17th april i got call from service center my phon is repaired and i visit care on that day and while i was checking my phon i saw the erpale my screen but thay redamge my mobile and now my mobile ringer was damaged so i resubmitted my mobile at instent and one of worker sonu said due to my phon service now my phons imei bounced so thay can't creat my jobsheet no and thay told me wait for 2-3 days and than thay will provide me new jobsheet for ringer replacemment but after 10-15 days thay didn't provide me any service so after that i took my phon form there and with in 2-3days visit another moto care at delhi ipicksolution at bhgat singh market cannout place delhi on 19th of may and submiit my mobile and i complain about services at motorola technical suport tean on 23rd and my phone repaired i visit moto care at 24th and whn i chekking my mobile i found thay replace my phone ringer but thay damage my speker nano coating which is provided for water resistance again i resubmitted my mobile its 4th time on 24th may then i contact technical suport team executive mr. Sushil inchrge of my case called at i pick solution motoon 28th ipick solutions told him that my phon is repaired and i didn't pic my mobile and when i call thay dont even remamber my phone is re submitted then on 3rd june i got call firm i pick solution my phon is repaired an i asked tham to do quality check on my phon tay tell me its oky they check it and i can get my phon so i visit moto care i-pick solution at cannout place (Rajeev chowk) delhi and still my phon have microphon (Mic) problum and thay cheated on me they remove the nano coating on lower speker where mic installed and put it on ringer thay didn't install a new nano coating but they just remove lower coating and put it on upper ringer and network are not stable its fluctuat so i vist 4 time moto care and still i dont get my phon repaired completely i paid over 1000 rs for visiting motorola service centre still my mobile isn't work proprly and when i called coustmer care tollfree they said i have to submitt my phon again what kind of service you provided and resubmiting my phon again is completely rubbish idea i m helpless its mantal harassment for me to visit many time motorola india service centre and still my mobile isn't work properly i paid 10000 rupees for mobile and over 1000 rupees for visiting moto service center and my phon is having scraches over phon screen and my phon isn't working properly on 10 june my phon complets its 3rd month but my mobile is in motorola service centre over 2 month got very poor service from motorola i want full replacement
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Aug 8, 2021
Complaint marked as Resolved 
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Hi Mandeep,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.

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