Motorola — strongly dissatisfied with the motorolla customer care service of bhubaneswar

Address:

Khordha, Odisha

I discovered receiver problem in my phone, so I deposited my phone in bhubaneswar motorolla customer care on 5th February 2015. They promised me to return my set within 2-3 working days. i visited them but was dissatisfied. They said me to wait for few more days. Today is 21 but still they have not repaired my set. They are also not receiving the phone calls, for this reason I have to go to the shop physically. i have been harassed by your customer service, mentally economically. I have not been provided any spare phone by your company during this period. They are also not returning my set unrepaired, threatening me by saying that i may loose the warrnty peroid. I want my set returned with full repaired or else provide me the spare set so that i will not face any difficulties. We have great faith in motorolla and google as well, i stronglly condem such hasarhment by your customer service. i request you to look into my matter thorroughly. details about my set and your customer service MOTO E (BLACK) IMEI NO:- [protected] MOTOROLLA CUSTOMER SERVICE DETAILS : SMART SERVICES, SCR 15/E 666, BAPUJI NAGAR, BHUBANESWAR, ( CONTACT NO - [protected]) JOB SHEET NO:-521 My contact no :-[protected]