Motorola — unprofessional behaviour

Address:

Jaipur, Rajasthan

I brought moto e 2nd gen on 12.03.2015, its launch date in India via flipkart (IMEI [protected], [protected]). The phone started troubling after 20days and is out for service since April, 8th. The mobile and the charger are with the authorized service center at mall 21, Jaipur. I am tired of calling them and finding the status of my phone. Sometime they say battery issue and today they said problem with mother board. After 16 days, phone being out of service there is no satisfactory answer. But this is way too pathetic. Problem in the phone not getting sorted at all. In the mean time of this service I have missed out on the returns and replacements by flipkart. Such a handset and service is not expected out of a company like Motorola. Totally unprofessional behavior by the technical staff. Disappointed!