Motorola — useless service center people lacking training for repairing my phone | |||
im from lucknow. i bought moto E 2nd gen on march 28 through flipkart. on 13th of may i encountered some problems in it. It got shut down on its own nd then after turning it on it was struck on the first screen, i.e "Powered by android". I gave it to service center(Leela mansion, naval kishore road) one on 14th of may. They told me that they will return me in one or two days, And they will call me on their own, After not getting any response from them, i made a phone call to them, They told me that it will take some time for repairing my phone, Atleast one week.Again i waited and i called them.Thy told me that it has some problem regarding motherboard and its to be replaced. And since from then, they are making excuses that they dont have any proper training regarding tof opening my phone.They also told me that they dont have even parts of this phone, And the company in not even responsding against their complaint regarding the need of the parts.And now im without a phone :D. since 27 days. Thank you so much for giving me defected phone, :) MY WORK ORDER NUMBER-amsluc00872 Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
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+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
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