mPokket Complaints & Reviews

Dear Mpockket support team,
I am Seerapu veera pavan kumar Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [[protected]]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

Regards
seerapu veera pavan kumar

Oct 13, 2023

Complaint marked as Resolved

I got resolved my complaint within 24 hrs

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we would like to inform you that we have successfully deactivated your account as per your request.

Regards,
Team mPokket.

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Address: Registered Office: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Website: [email protected]

Hi i am Thakur Ram
date of the incident[protected]
[protected]
whats app messenger harassment and calling to reference and Relative

Name of Agent ------
Agent Contact Number - [protected]...

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Hello sir I have requested for a loan of 3000 in mpokket. It is showing amount disbursed but the amount not credited yet.pls do the needful sir..already sent through mail but no response from you my loan id is MKE0F16586ID85544929. Pls resolve as soon as possible sir..
Thankyou

Oct 16, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Santhosh,

Our team has spoken to you & we believe your concern has been addressed. Aside, we would request you to share the required document for further evaluation and surely we will resolve on the priority basis.

Regards,
Team mPokket.

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I have requested for loan amount of 3000rs it is showing loan disbursed in mpokket but the amount is not yet credited to my bank account. Please check the issue and solve my problem.

+1 photos

Oct 16, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Santhosh,

Our team has spoken to you & we believe your concern has been addressed. Aside, we would request you to share the required document for further evaluation and surely we will resolve on the priority basis.

Regards,
Team mPokket.

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They offered me to pay the loan amount that I taken from the mpokket loan application. But due to some financial crises and a death in my family I can't pay the full amount in one time .
If they give 2 time payment option I am ready to close my loan .. the tottal amount is 7840 and tomorrow I am ready to pay the half of the amount. Please help me in this crisis.

Oct 15, 2023

Complaint marked as Resolved

Provided proper reply

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Hariprasad,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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Respected sir/mam
i am ainur ali molla ([protected]).I paid all my loan amount .Still when i inquiry my active loan history i found 1180/- opening date(21/10/21) is pending in civil .

Still showing plese remove that.

+1 photos

Oct 11, 2023

Complaint marked as Resolved

Thank a lot my problem was solved with in that day ...thanks a lot ...

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mPokket Customer Care

from Kolkata, West Bengal

Oct 12, 2023

Verified Support

Hi Ainur,

As discussed, we would like to inform you that we have shared the No Due Certificate on your registered mail. Aside, please be updated that we are working on updating your loan repayment status on the records of the credit bureau and in the interim, we will be consistently following up with the credit bureau to ensure your issue gets resolved at the earliest.

Regards,
Team mPokket.

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I took a few loans but I am not able to pay the late fee its getting too high I tried to contact mpokket through customer care number they cannot provide me with desirable resolution and the late fines are increasing rapidly, which I am not going to pay I will pay the amount that i received from mpokket ....

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Website: Mpokket

Dear Mpockket support team,
I am Chintan Solanki I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful.Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines.

Oct 10, 2023

Complaint marked as Resolved

I am satisfied with the resolving method of Mpokket I complaint got resolved within a day and I am very much satisfied by the response provided by the Mpokket Team. Thank you great efforts!

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mPokket Customer Care

from Kolkata, West Bengal

Oct 10, 2023

Verified Support

Hi Chintan,

As discussed, we would like to inform you that we have successfully deactivated your account as per your request. Also we have shared the No Due Certificate on your registered mail.

Regards,
Team mPokket.

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I Chintan Solanki, I have closed and paid all my loan and dues I need no die certificate and want to close my account and also there is no response from mpokket.

Oct 10, 2023

Complaint marked as Resolved

I am satisfied with the service and my complaint was resolved within a day. Thank you.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 10, 2023

Verified Support

Hi Chintan,

As discussed, we would like to inform you that we have successfully deactivated your account as per your request. Also we have shared the No Due Certificate on your registered mail.

Regards,
Team mPokket.

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I have been trying to close my account since July but Customer care doesn't want to listen what i say, they were only interested in my documents so they could increase my limit ... I said I want my account closed in reply they said they cannot help my and after struggling for more than 2 weeks I gave up on the idea until now ... Here I hope I will get some help in closing my account

Oct 9, 2023

Complaint marked as Resolved

Thanks my issue is resolved now

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mPokket Customer Care

from Kolkata, West Bengal

Oct 9, 2023

Verified Support

Hi Vishal,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Rustyt23's [Complaint's author] reply, Oct 9, 2023

My issue resolved within 24hrs, This call was verify help as well as customer care who called me helped alot

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Iam receiving frequent calls from mpokket requesting me to provide the contact details and personal details. I have sent a mail to the support team of mpokket to delete my account but there is no response till now. The frequency of calls have been increased since the mail has sent...

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Dear Mpockket support team,
I am Tamilselvan I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful.Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines.

+1 photos

Oct 19, 2023

Complaint marked as Resolved

Issue has been resolved.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 9, 2023

Verified Support

Hi Manikandan,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Also, please may you be updated that we have shared the No Due Certificate on your registered email id.

Aside, we would like to inform you that we have successfully deactivated your account as per your request.

We would like to wish you all the success in your future endeavors.

Regards,
Team mPokket.

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I have requested for loan amount of 2000rs it is showing loan disbursed in mpokket but the amount is not yet credited to my bank account. Please check the issue and solve my problem.

+1 photos

Oct 9, 2023

Complaint marked as Resolved

After few hours the amount has been credited

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mPokket Customer Care

from Kolkata, West Bengal

Oct 9, 2023

Verified Support

Hi Shahid,

Our team has spoken to you wherein you have informed us that you have received the loan and do not have any further issues pertaining to your association with mPokket.

Regards,
Team mPokket.

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I want to repay my loan because i m suffering from dengue
At that time i cant pay but now i want to pay principal amount but penalty got too high i want mpokket to assist me with link for payment of my principal amount please asap my contact no. [protected]...

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Address: Kolkata

I have paid my all emi and one time loans on time but they failed to report it to the the credit bureau like cibil and experian on time which is affecting my cibil. So please report it within in given time so my cibil and experian score remain balance. Last time i checked my cibil it was 757 and now it is 671. Please solve this problem asap

Oct 10, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 9, 2023

Verified Support

Hi Sunil,

We would kindly request you to pull up your credit report from the official site of the credit bureau and if any discrepancies are found in the official report, then kindly share with us your credit report in pdf format for further evaluation.

Regards,
Team mPokket.

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Website: Email

Please provide noc for legal process

Oct 12, 2023

Complaint marked as Resolved

Have a wonderful respone on this company for my problems

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mPokket Customer Care

from Kolkata, West Bengal

Oct 7, 2023

Verified Support

Hi Soundarya,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Aside, we have shared the No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 10, 2023

Verified Support

Hi Soundarya,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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I was regularly taking money from them and was paying on time but there was time I had no job and couldn't pay 14000 rs, I even told them to reduce penalty charges so that I can get out this mess. But they were not willing to agree. And now they are asking to pay 29000 and sending legal notice.. please help me out of this issue...

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I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 5000 and the app shows the loan has been processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it

Oct 4, 2023

Complaint marked as Resolved

Mail them

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mPokket Customer Care

from Kolkata, West Bengal

Oct 4, 2023

Verified Support

Hi Bijoy,

As per the record, your previous loan request has been declined (loan ID: MKxxxxxxxxxxxx5284) and we believe your concern has been resolved.

Regards,
Team mPokket.

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Dear MPokket Support Team,

I hope this message finds you well. I am writing to formally request the deletion of my MPokket account, registered under REF15318084 and the phone number associated with the account [protected].

I have thoroughly enjoyed using MPokket's services, and I appreciate the convenience it has provided me during my time as a user. However, due to personal reasons, I have decided to discontinue...

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Hi,
I have paid my loan after a few bounces due to my unavailability in India.Recently I Have paid and yet it is not showing paid and There is also your funding partner JALAN CHEMICALS in my cibil report; in which i have not taken any type of Loan. Resolve and update this issue ASAP as it already effected my cibil score. DO the needful.

Oct 2, 2023

Complaint marked as Resolved

30-45 days it will take to update in cibil

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mPokket Customer Care

from Kolkata, West Bengal

Oct 2, 2023

Verified Support

Hi Veeresh,

We are working on updating your loan repayment status on the records of the credit bureau. Also we have shared the No Due Certificate on your registered mail id.

Regards,
Team mPokket.

mPokket Complaints & Reviews

File a complaint to mPokket

mPokket reviews & complaints page 16

Account closure and provide NOC

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Whatsapp messenger harassment

My loan id MKE0F16586ID85544929

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My loan amount not credited in my account

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About the loan closing

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Paid loan show in my civil loal history.

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Late fine fee removal

Urgent need of No Due Certificate

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Need No Due Certificate

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Permanently Account Close

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Frequent calls and account deletion

I Want to delete my mpokket account and provide Noc

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Loan amount not credited to bank account

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Repayment of my loan

Non reporting of my loan payment

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Noc certificate pl

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Adding extra penalty charges and sending legal notice

Mpokket money not received

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Request for Account Deletion - MPokket Account

Not Updated in Cibil and Jalan Chemicals

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mPokket Complaints & Reviews

File a complaint to mPokket

mPokket reviews & complaints page 16

Account closure and provide NOC

Post your Comment

Whatsapp messenger harassment

My loan id MKE0F16586ID85544929

Post your Comment

My loan amount not credited in my account

Post your Comment

About the loan closing

Post your Comment

Paid loan show in my civil loal history.

Post your Comment

Late fine fee removal

Urgent need of No Due Certificate

Post your Comment

Need No Due Certificate

Post your Comment

Permanently Account Close

Post your Comment

Frequent calls and account deletion

I Want to delete my mpokket account and provide Noc

Post your Comment

Loan amount not credited to bank account

Post your Comment

Repayment of my loan

Non reporting of my loan payment

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Noc certificate pl

Post your Comment

Adding extra penalty charges and sending legal notice

Mpokket money not received

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Request for Account Deletion - MPokket Account

Not Updated in Cibil and Jalan Chemicals

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