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mpokket.com
4.9
Updated: May 3, 2026
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mPokket reviews & complaints page 16

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D
[email protected]
Oct 17, 2023
Oct 19, 2023
This thread was updated on Oct 19, 2023
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Dear sir Ma'am,

As per our company provided loan if not paid on time then your due charges I am not satisfied this loan due to not following RBI rules this is very bad company cheating and maintally harassment...
Nov 3, 2023
Complaint marked as Resolved 
Resolved
View replies
Hi Ganesh,

Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues.

Regards,
Team mPokket.
Reply
Hi Ganesh,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.
Reply
[email protected]'s [Complaint's author] reply, Oct 19, 2023
Your company is not support only chitt to customer recover extra due amount as well as mentally torcher if customer having problematic no any support continually call and harass with give extra due charges it's very bad company I will suggest any person pls do not going to way this company for giving any kind of loan
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    B
    bunny@15
    from Nashik, Maharashtra
    Oct 15, 2023
    Jul 8, 2024
    This thread was updated on Jul 8, 2024
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    Lost my mobile number and unable to login

    Hello Mpokket. I have taken a loan from the app but I couldn't login now to repay the loan as I have lost my login number. I tried to contact you through mail but didn't get any response. Please contact me as soon as possible as it's hampering my cibil score badly. Help me to login through my mail please....
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    Arunkumar27860211
    from Patna, Bihar
    Oct 14, 2023
    Oct 16, 2023
    This thread was updated on Oct 16, 2023
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    I taken loan of 6000 now they asking for 12480 as i am a student now Can't pay such huge penalty now please i agree for settlement please help me now they are calling my relatives and i am depressed now what should i do. Please help me
    Nov 19, 2023
    Complaint marked as Resolved 
    Thanks you for resolving my issue with waver
    View replies
    Hi Arun,

    We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
    Reply
    Hi Arun,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
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      K
      kisstu143
      from Raipur, Chhattisgarh
      Oct 14, 2023
      Oct 15, 2023
      This thread was updated on Oct 15, 2023
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      Address: mPokket Head Office Address PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata Distric

      Whats app message harassment
      Date of incident[protected]
      [protected]
      whats app message harassment, he told me visit in my home today and calling to relatives and reference number, i have many time requested but still not response and not understanding to my problem please help me.
      agent name ------
      mobile number - [protected]
      Oct 15, 2023
      Complaint marked as Resolved 
      Issue is resolved by mpokket pvt. Ltd
      View replies
      Hi Ram,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Regards,
      Team mPokket.
      Reply
      Hi Ram,

      Please may you also be updated that we do not condone any improper activity and we apologise in case you have experienced any issue pertaining to the same. Any improper activity is against our standard operating procedure. Aside, our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      Reply
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        V
        Veera pavan kumar Seerapu
        Oct 12, 2023
        Oct 13, 2023
        This thread was updated on Oct 13, 2023
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        Dear Mpockket support team,
        I am Seerapu veera pavan kumar Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [[protected]]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

        Regards
        seerapu veera pavan kumar
        Oct 13, 2023
        Complaint marked as Resolved 
        I got resolved my complaint within 24 hrs
        View replies
        Hi Pavan,

        Our team has spoken to you & we believe your concern has been resolved. Aside, we would like to inform you that we have successfully deactivated your account as per your request.

        Regards,
        Team mPokket.
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          K
          kisstu143
          from Raipur, Chhattisgarh
          Oct 12, 2023
          Oct 15, 2023
          This thread was updated on Oct 15, 2023
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          Whatsapp messenger harassment

          Address: Registered Office: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
          Website: [email protected]

          Hi i am Thakur Ram
          date of the incident[protected]
          [protected]
          whats app messenger harassment and calling to reference and Relative

          Name of Agent ------
          Agent Contact Number - [protected]...
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          Sandymsk069
          Oct 12, 2023
          Oct 13, 2023
          This thread was updated on Oct 13, 2023
          Resolved
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          Resolved

          Hello sir I have requested for a loan of 3000 in mpokket. It is showing amount disbursed but the amount not credited yet.pls do the needful sir..already sent through mail but no response from you my loan id is MKE0F16586ID85544929. Pls resolve as soon as possible sir..
          Thankyou
          Oct 16, 2023
          Complaint marked as Resolved 
          View replies
          Hi Santhosh,

          Our team has spoken to you & we believe your concern has been addressed. Aside, we would request you to share the required document for further evaluation and surely we will resolve on the priority basis.

          Regards,
          Team mPokket.
          Reply
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            Sandymsk069
            Oct 12, 2023
            Oct 13, 2023
            This thread was updated on Oct 13, 2023
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            I have requested for loan amount of 3000rs it is showing loan disbursed in mpokket but the amount is not yet credited to my bank account. Please check the issue and solve my problem.
            Oct 16, 2023
            Complaint marked as Resolved 
            View replies
            Hi Santhosh,

            Our team has spoken to you & we believe your concern has been addressed. Aside, we would request you to share the required document for further evaluation and surely we will resolve on the priority basis.

            Regards,
            Team mPokket.
            Reply
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              H
              Hariprasad24
              from Malappuram, Kerala
              Oct 11, 2023
              Oct 13, 2023
              This thread was updated on Oct 13, 2023
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              They offered me to pay the loan amount that I taken from the mpokket loan application. But due to some financial crises and a death in my family I can't pay the full amount in one time .
              If they give 2 time payment option I am ready to close my loan .. the tottal amount is 7840 and tomorrow I am ready to pay the half of the amount. Please help me in this crisis.
              Oct 15, 2023
              Complaint marked as Resolved 
              Provided proper reply
              View replies
              Hi Hariprasad,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
              Reply
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                A
                AINUR ALI molla
                Oct 11, 2023
                Oct 12, 2023
                This thread was updated on Oct 12, 2023
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                Respected sir/mam
                i am ainur ali molla ([protected]).I paid all my loan amount .Still when i inquiry my active loan history i found 1180/- opening date(21/10/21) is pending in civil .

                Still showing plese remove that.
                Oct 11, 2023
                Complaint marked as Resolved 
                Thank a lot my problem was solved with in that day ...thanks a lot ...
                View replies
                Hi Ainur,

                As discussed, we would like to inform you that we have shared the No Due Certificate on your registered mail. Aside, please be updated that we are working on updating your loan repayment status on the records of the credit bureau and in the interim, we will be consistently following up with the credit bureau to ensure your issue gets resolved at the earliest.

                Regards,
                Team mPokket.
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                  A
                  [email protected]
                  Oct 10, 2023
                  Feb 9, 2024
                  This thread was updated on Feb 9, 2024
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                  Resolved

                  Late fine fee removal

                  I took a few loans but I am not able to pay the late fee its getting too high I tried to contact mpokket through customer care number they cannot provide me with desirable resolution and the late fines are increasing rapidly, which I am not going to pay I will pay the amount that i received from mpokket ....
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                  C
                  [email protected]
                  Oct 10, 2023
                  Oct 10, 2023
                  This thread was updated on Oct 10, 2023
                  Resolved
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                  Resolved

                  Website: Mpokket

                  Dear Mpockket support team,
                  I am Chintan Solanki I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful.Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines.
                  Oct 10, 2023
                  Complaint marked as Resolved 
                  I am satisfied with the resolving method of Mpokket I complaint got resolved within a day and I am very much satisfied by the response provided by the Mpokket Team. Thank you great efforts!
                  View replies
                  Hi Chintan,

                  As discussed, we would like to inform you that we have successfully deactivated your account as per your request. Also we have shared the No Due Certificate on your registered mail.

                  Regards,
                  Team mPokket.
                  Reply
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                    C
                    [email protected]
                    Oct 10, 2023
                    Oct 10, 2023
                    This thread was updated on Oct 10, 2023
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                    I Chintan Solanki, I have closed and paid all my loan and dues I need no die certificate and want to close my account and also there is no response from mpokket.
                    Oct 10, 2023
                    Complaint marked as Resolved 
                    I am satisfied with the service and my complaint was resolved within a day. Thank you.
                    View replies
                    Hi Chintan,

                    As discussed, we would like to inform you that we have successfully deactivated your account as per your request. Also we have shared the No Due Certificate on your registered mail.

                    Regards,
                    Team mPokket.
                    Reply
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                      R
                      Rustyt23
                      from Indore, Madhya Pradesh
                      Oct 9, 2023
                      Oct 9, 2023
                      This thread was updated on Oct 9, 2023
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                      I have been trying to close my account since July but Customer care doesn't want to listen what i say, they were only interested in my documents so they could increase my limit ... I said I want my account closed in reply they said they cannot help my and after struggling for more than 2 weeks I gave up on the idea until now ... Here I hope I will get some help in closing my account
                      Oct 9, 2023
                      Complaint marked as Resolved 
                      Thanks my issue is resolved now
                      View replies
                      Hi Vishal,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      Reply
                      Rustyt23's [Complaint's author] reply, Oct 9, 2023
                      My issue resolved within 24hrs, This call was verify help as well as customer care who called me helped alot
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                        Bunny86432
                        Oct 9, 2023
                        Oct 10, 2023
                        This thread was updated on Oct 10, 2023
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                        Iam receiving frequent calls from mpokket requesting me to provide the contact details and personal details. I have sent a mail to the support team of mpokket to delete my account but there is no response till now. The frequency of calls have been increased since the mail has sent
                        Oct 10, 2023
                        Complaint marked as Resolved 
                        View replies
                        Hi Bunny,

                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
                        Reply
                        Hi Rukmachary,

                        We would like to inform you that we have successfully deactivated your account as per your request. Aside, we do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues.

                        Regards,
                        Team mPokket.
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                          T
                          Tamilselvan Mani
                          from Chennai, Tamil Nadu
                          Oct 8, 2023
                          Oct 9, 2023
                          This thread was updated on Oct 9, 2023
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                          Resolved

                          Dear Mpockket support team,
                          I am Tamilselvan I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful.Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines.
                          Oct 19, 2023
                          Complaint marked as Resolved 
                          Issue has been resolved.
                          View replies
                          Hi Manikandan,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                          Also, please may you be updated that we have shared the No Due Certificate on your registered email id.

                          Aside, we would like to inform you that we have successfully deactivated your account as per your request.

                          We would like to wish you all the success in your future endeavors.

                          Regards,
                          Team mPokket.
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                            Shahidthisside
                            from Bareilly, Uttar Pradesh
                            Oct 7, 2023
                            Oct 9, 2023
                            This thread was updated on Oct 9, 2023
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                            Resolved

                            I have requested for loan amount of 2000rs it is showing loan disbursed in mpokket but the amount is not yet credited to my bank account. Please check the issue and solve my problem.
                            Oct 9, 2023
                            Complaint marked as Resolved 
                            After few hours the amount has been credited
                            View replies
                            Hi Shahid,

                            Our team has spoken to you wherein you have informed us that you have received the loan and do not have any further issues pertaining to your association with mPokket.

                            Regards,
                            Team mPokket.
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                              S
                              Shivanshuydv
                              Oct 7, 2023
                              Oct 15, 2023
                              This thread was updated on Oct 15, 2023
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                              Resolved

                              I want to repay my loan because i m suffering from dengue
                              At that time i cant pay but now i want to pay principal amount but penalty got too high i want mpokket to assist me with link for payment of my principal amount please asap my contact no. [protected]
                              Oct 15, 2023
                              Complaint marked as Resolved 
                              Solved my issue great
                              View replies
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Reply
                              Hi Shivanshu,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket
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                                Sunil kuli
                                Oct 7, 2023
                                Oct 9, 2023
                                This thread was updated on Oct 9, 2023
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                                Address: Kolkata

                                I have paid my all emi and one time loans on time but they failed to report it to the the credit bureau like cibil and experian on time which is affecting my cibil. So please report it within in given time so my cibil and experian score remain balance. Last time i checked my cibil it was 757 and now it is 671. Please solve this problem asap
                                Oct 10, 2023
                                Complaint marked as Resolved 
                                View replies
                                Hi Sunil,

                                We would kindly request you to pull up your credit report from the official site of the credit bureau and if any discrepancies are found in the official report, then kindly share with us your credit report in pdf format for further evaluation.

                                Regards,
                                Team mPokket.
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                                  SOUNDARYA Kaliyamoorthy
                                  Oct 6, 2023
                                  Oct 10, 2023
                                  This thread was updated on Oct 10, 2023
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                                  Resolved

                                  Website: Email

                                  Please provide noc for legal process
                                  Oct 12, 2023
                                  Complaint marked as Resolved 
                                  Have a wonderful respone on this company for my problems
                                  View replies
                                  Hi Soundarya,

                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Aside, we have shared the No Due Certificate on your registered mail id.

                                  Regards,
                                  Team mPokket.
                                  Reply
                                  Hi Soundarya,

                                  Our team has spoken to you & we believe your concern has been resolved.

                                  Regards,
                                  Team mPokket.
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