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4.9
Updated: Aug 12, 2026
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mPokket reviews & complaints page 16

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N
Nancyyyy
Jan 18, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
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I want maximum limit...you guys provide.
Jan 18, 2024
Complaint marked as Resolved 
I got satisfactory response from the team.
Verified Support
Feb 07, 2024
mPokket Customer Care's response Hi Nancyyyy,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
View replies
Hi Nancyyyy,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.
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    Nancyyyy
    Jan 18, 2024
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
    Resolved
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    Not satisfied with the limit provided.
    Jan 18, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response     Hi Nancyyyy,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
    View replies
    Hi Nancyyyy,

    Please DM us your registered number & we would certainly help you.

    Regards,
    Team mPokket.
    Reply
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      T
      [email protected]
      Jan 17, 2024
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      Dear M pokket support team,
      I am Athil I have cleared all my dues and I want to delete my m pokket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

      Regards
      Athil
      Jan 17, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response       Hi Athil,

      Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

      Regards,
      Team mPokket.
      View replies
      Hi Athil,

      Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

      Regards,
      Team mPokket.
      Reply
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        W
        Wasif00789
        Jan 17, 2024
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
        Resolved
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        I have taken loan from MPokket my registered mobile number - [protected]
        Due to financial issues I can't able to repay the amount i need some time for payment
        Your recovery agents are Harrasing me and calling my relatives.
        They are Harrasing me daily. Kindly loot at this .
        Jan 18, 2024
        Complaint marked as Resolved 
        Mujhe Naman se baat karke accha laga Mera loan ka date increase karne ke liye thank you
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response         Hi Wasif00789,

        Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

        Regards,
        Team mPokket.
        View replies
        Hi Wasif00789,

        Please DM us your registered number & we would certainly help you.

        Regards,
        Team mPokket.
        Reply
        Hi Wasif00789,

        Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

        Regards,
        Team mPokket.
        Reply
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          P
          Prem Rathod
          Jan 14, 2024
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
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          I am Prem Rathod your customer logged in with number [protected]. Due to some financial issues I can't repay your amounts so need a time for these, after 1 month you can take any legel action against me, before these I need a time for loan repayment

          Thanking you
          Prem Rathod
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response           Hi Prem,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response           Hi Prem,

          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

          Regards,
          Team mPokket.
          View replies
          Hi Prem,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Reply
          Hi Prem,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Reply
          Hi Prem,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Reply
          Hi Prem,

          Please DM us your registered number & we would certainly help you.

          Regards,
          Team mPokket.
          Reply
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            P
            Pavan.R Poojary
            Jan 10, 2024
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
            Resolved
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            Address: S3 Group Technosoft India Private limited, No 15, 4th Floor, Bannerghatta Rd, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka

            Hello MPocket,
            I am Pavan.R and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. The CIBIL Report is still showing the paid amount as pending. I hope it will be resolved as soon as possible
            Jan 12, 2024
            Complaint marked as Resolved 
            Thank you Mpocket for resolving the issue ASAP. I got the NDC and it will be helpfull for my CIBIL.
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response             Hi Pavan,

            Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

            Regards,
            Team mPokket.
            View replies
            Hi Pavan,

            Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

            Regards,
            Team mPokket.
            Reply
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              J
              Jamal kudu
              from Delhi, Delhi
              Jan 10, 2024
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
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              Resolved

              Limit do
              Jan 15, 2024
              Complaint marked as Resolved 
              Naa
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Hi Jamal,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              View replies
              Hi Jamal,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
              Reply
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                A
                Anurupa Majumder
                Jan 10, 2024
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
                Resolved
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                When will i get NOC or NDC for clearence for the paid loan amount. First I was told that the Certificate will be provided within 24-48 hours of payment, now mpokket is saying that after 45 days of payment. What is this behaviour? I need the NDC as soon as possible for my study loan.
                Jan 12, 2024
                Complaint marked as Resolved 
                NDC received
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response                 Hi Anurupa,

                Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                Regards,
                Team mPokket.
                View replies
                Hi Anurupa,

                Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                Regards,
                Team mPokket.
                Reply
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                  R
                  Rajamohan Redd
                  from Bengaluru, Karnataka
                  Jan 10, 2024
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Hi Team,

                  My self Rajamohan Reddy,
                  Mobile : [protected]
                  Mail: [protected]@gmail.com

                  I have paid my load 10 days back and not received NOC yet. Please share NOC .

                  Regards,
                  Rajamohan
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response                   Hi Rajamohan,

                  Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                  Regards,
                  Team mPokket.
                  View replies
                  Hi Rajamohan,

                  Please DM us your registered number & we would certainly help you.

                  Regards,
                  Team mPokket.
                  Reply
                  Hi,
                  Registered Mobile number: [protected]
                  Reply
                  Hi Rajamohan,

                  Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                  Regards,
                  Team mPokket.
                  Reply
                  Hi Rajamohan,

                  Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                  Regards,
                  Team mPokket.
                  Reply
                  Hi Rajamohan,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Aside, we have shared No Due Certificate on your registered mail id. Our team has spoken to you previously & we believe your concern has been resolved

                  Regards,
                  Team mPokket.
                  Reply
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                    K
                    kamal_kumar6446
                    from Delhi, Delhi
                    Jan 8, 2024
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
                    Resolved
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                    Dear Team,
                    i Informing about my loan account, I had closed all my loan on time, but my loan account of September month is showing active in my cibil report due to wich my CIBIL score is decreasing.

                    Name- Kamal
                    Register number - [protected]

                    please update Asap.
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response                     Hi Kamal,

                    Our team has spoken to you previously & we believe your concern has been addressed.

                    Regards,
                    Team mPokket.
                    View replies
                    Hi Kamal,

                    Please DM us your registered number & we would certainly help you.

                    Regards,
                    Team mPokket.
                    Reply
                    Hi Kamal,

                    Our team has spoken to you & we believe your concern has been addressed.

                    Regards,
                    Team mPokket.
                    Reply
                    Hi Kamal,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Our team has spoken to you previously & we believe your concern has been addressed.

                    Regards,
                    Team mPokket.
                    Reply
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                      M
                      mashu1234333
                      from Parappanangadi, Kerala
                      Jan 5, 2024
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
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                      I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.the calls are coming everyday.
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response                       Hi mashu1234333,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      View replies
                      Hi mashu1234333,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Reply
                      Hi mashu1234333,

                      Please DM us your registered number & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Reply
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                        M
                        mashu1234333
                        from Parappanangadi, Kerala
                        Jan 5, 2024
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
                        Resolved
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                        Website: www.mpokket.com

                        I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response                         Hi mashu1234333,

                        Please DM us your registered number & we would certainly help you.

                        Regards,
                        Team mPokket.
                        View replies
                        Hi mashu1234333,

                        Please DM us your registered number & we would certainly help you.

                        Regards,
                        Team mPokket.
                        Reply
                        Hi mashu1234333,

                        Please DM us your registered number & we would certainly help you.

                        Regards,
                        Team mPokket.
                        Reply
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                          R
                          rajendra_18
                          from Visakhapatnam, Andhra Pradesh
                          Jan 4, 2024
                          Feb 7, 2024
                          This thread was updated on Feb 7, 2024
                          Resolved
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                          Resolved

                          Address: 530007,NGGOS COLONY,MURALI NAGAR,Visakhapatnam

                          I cleared all the dues with penalty but still it is showing up in negative account. Can you remove it from negative account by giving an NOC.
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 07, 2024
                          mPokket Customer Care's response                           Hi rajendra_18,

                          We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                          Regards,
                          Team mPokket.
                          View replies
                          Hi rajendra_18,

                          Please DM us your registered number & we would certainly help you.

                          Regards,
                          Team mPokket.
                          Reply
                          Hi rajendra_18,

                          We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                          Regards,
                          Team mPokket.
                          Reply
                          Hi rajendra_18,

                          We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

                          Regards,
                          Team mPokket.
                          Reply
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                            T
                            Thoque
                            from Mangaldoi, Assam
                            Jan 4, 2024
                            Feb 7, 2024
                            This thread was updated on Feb 7, 2024
                            Resolved
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                            Resolved

                            I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've received NOC but all my loans are still showing open and the customer support number never gets connected, my loan accounts are as follows
                            MKCCA762EDID35491571 and MKBBB16200ID34716265
                            Feb 1, 2024
                            Complaint marked as Resolved 
                            Thank you mPokket. My problem has been resolved
                            Verified Support
                            Feb 07, 2024
                            mPokket Customer Care's response                             Hi Tudammel,

                            Thanks for your confirmation & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
                            View replies
                            Hi Tudammel,

                            We understand your concern. We would get in touch with you shortly & resolve your concern.

                            Regards,
                            Team mPokket.
                            Reply
                            Hi Tudammel,

                            Thanks for your confirmation & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
                            Reply
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                              K
                              kisstu143
                              from Raipur, Chhattisgarh
                              Jan 2, 2024
                              Feb 7, 2024
                              This thread was updated on Feb 7, 2024
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                              Resolved

                              Address: Maybright Ventures Private Limited

                              [protected]
                              +91-[protected]
                              i have to some loan issued to Mpokket before some month's.
                              but today was Mpokket Recovery Team Continue call msg me and my family member's i have requested to give me some time i have pay all Loan part payment. please see and resolve this problem.
                              thank you
                              recovery team number
                              +91-[protected]
                              Name - Tiger for (Mpokket Agent)
                              Jan 3, 2024
                              Complaint marked as Resolved 
                              PROBLEM IS RESOLVED
                              Verified Support
                              Feb 07, 2024
                              mPokket Customer Care's response                               Hi Ram,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              View replies
                              Hi Ram,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Reply
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                                S
                                suman sant
                                from Rewa, Madhya Pradesh
                                Dec 29, 2023
                                Feb 7, 2024
                                This thread was updated on Feb 7, 2024
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                                Resolved

                                I am hereby attatching list of my closed loan ac. kindly report to cibil department inmmediately otherwise i will make complaint against you to RBI, CM helpline and RTI department...please find list

                                1. MPOKKETFIN Personal Loan no. MK2A576540ID83213923

                                2. MPOKKETFIN Personal Loan no. MK36216592ID83232661

                                3. MPOKKETFIN Personal Loan no. MKEC51A65D2ID83209731

                                4. MPOKKETFIN Personal Loan no. MKE24E464FBID79682869

                                5. MPOKKETFIN Personal Loan no. MKE3B8C64BDID79685089

                                6. MPOKKETFIN Personal Loan no. MKEB9E66400ID79685198

                                7. MPOKKETFIN Personal Loan no. MKE221F64D4ID73119348
                                Mar 9, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 07, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
                                Verified Support
                                Feb 07, 2024
                                mPokket Customer Care's response                                 Hi Suman,

                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                Regards,
                                Team mPokket.
                                View replies
                                Hi Suman,

                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                Regards,
                                Team mPokket.
                                Reply
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                                  K
                                  kamalflc2023
                                  Dec 29, 2023
                                  Jan 25, 2024
                                  This thread was updated on Jan 25, 2024
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                                  Resolved

                                  I already clear my loan amnt and now no loan is active ...but still from ur side no NOC has been issued ...nor no update in CIBIL TOO.its my humble request to please issue me NOC TO MY GMAIL ID [protected]@gmail.com and also update in CIBIL ...otherwise I'm forwarding this complain to RBI ALSO...
                                  Feb 1, 2024
                                  Complaint marked as Resolved 
                                  Solved
                                  View replies
                                  Hi kamalflc2023,

                                  Please DM us your registered number & we would certainly help you.

                                  Regards,
                                  Team mPokket.
                                  Reply
                                  kamalflc2023's [Complaint's author] reply, Feb 1, 2024
                                  Solved
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                                    kamalflc2023
                                    Dec 29, 2023
                                    Jan 1, 2024
                                    This thread was updated on Jan 1, 2024
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                                    Resolved

                                    I already paid loan amnt but still not received NOC FROM MPOKKET, hence requesting you to please issue me a NOC from ur side...
                                    Feb 1, 2024
                                    Complaint marked as Resolved 
                                    Solved
                                    View replies
                                    Hi kamalflc2023,

                                    Please DM us your registered number & we would certainly help you.

                                    Regards,
                                    Team mPokket.
                                    Reply
                                    kamalflc2023's [Complaint's author] reply, Feb 1, 2024
                                    Solved
                                    Hi kamalflc2023,

                                    Please DM us your registered number & we would certainly help you.

                                    Regards,
                                    Team mPokket.
                                    Reply
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                                      A
                                      Arockiya vimalraj
                                      Dec 27, 2023
                                      Feb 8, 2024
                                      This thread was updated on Feb 8, 2024
                                      Resolved
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                                      Resolved

                                      I am already my bank account add please kindly my bank account delete my bank[protected]
                                      Mar 10, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 07, 2024
                                      mPokket Customer Care's response                                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      Verified Support
                                      Feb 08, 2024
                                      mPokket Customer Care's response                                       Hi Arockiya,

                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                      Regards,
                                      Team mPokket.
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                                      Hi kamalflc2023,

                                      Please DM us your registered number & we would certainly help you.

                                      Regards,
                                      Team mPokket.
                                      Reply
                                      Hi Arockiya,

                                      Please DM us your registered number & we would certainly help you.

                                      Regards,
                                      Team mPokket.
                                      Reply
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                                        Dec 21, 2023
                                        Jan 10, 2024
                                        This thread was updated on Jan 10, 2024
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                                        Hello MPocket, I am Vaibhav Gutte and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. I hope it will be resolved as soon as possible.
                                        Dec 22, 2023
                                        Complaint marked as Resolved 
                                        I have received NDC certificate and my query has been resolved.
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                                        Hi Vaibhav,

                                        Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

                                        Regards,
                                        Team mPokket.
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                                        I have paid my loan on mpokket but has not yet received NOC. Need thr NOC as soon as possible becaise it is obstracting my other bank processes
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                                          Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
                                          mPokket
                                          Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
                                          mPokket

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