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mpokket.com
4.9
Updated: Nov 24, 2025
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36
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mPokket reviews & complaints page 16

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S
Shahidthisside
from Bareilly, Uttar Pradesh
Oct 7, 2023
Oct 9, 2023
This thread was updated on Oct 9, 2023
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I have requested for loan amount of 2000rs it is showing loan disbursed in mpokket but the amount is not yet credited to my bank account. Please check the issue and solve my problem.
+1 photos
Oct 9, 2023
Complaint marked as Resolved 
After few hours the amount has been credited
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Hi Shahid,

Our team has spoken to you wherein you have informed us that you have received the loan and do not have any further issues pertaining to your association with mPokket.

Regards,
Team mPokket.
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    S
    Shivanshuydv
    Oct 7, 2023
    Oct 15, 2023
    This thread was updated on Oct 15, 2023
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    Repayment of my loan

    I want to repay my loan because i m suffering from dengue
    At that time i cant pay but now i want to pay principal amount but penalty got too high i want mpokket to assist me with link for payment of my principal amount please asap my contact no. [protected]...
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    S
    Sunil kuli
    Oct 7, 2023
    Oct 9, 2023
    This thread was updated on Oct 9, 2023
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    Resolved

    Address: Kolkata

    I have paid my all emi and one time loans on time but they failed to report it to the the credit bureau like cibil and experian on time which is affecting my cibil. So please report it within in given time so my cibil and experian score remain balance. Last time i checked my cibil it was 757 and now it is 671. Please solve this problem asap
    Oct 10, 2023
    Complaint marked as Resolved 
    View replies
    Hi Sunil,

    We would kindly request you to pull up your credit report from the official site of the credit bureau and if any discrepancies are found in the official report, then kindly share with us your credit report in pdf format for further evaluation.

    Regards,
    Team mPokket.
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      S
      SOUNDARYA Kaliyamoorthy
      Oct 6, 2023
      Oct 10, 2023
      This thread was updated on Oct 10, 2023
      Resolved
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      Resolved

      Website: Email

      Please provide noc for legal process
      Oct 12, 2023
      Complaint marked as Resolved 
      Have a wonderful respone on this company for my problems
      View replies
      Hi Soundarya,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Aside, we have shared the No Due Certificate on your registered mail id.

      Regards,
      Team mPokket.
      Reply
      Hi Soundarya,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
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        F
        Fahir ahmed
        Oct 3, 2023
        Feb 9, 2024
        This thread was updated on Feb 9, 2024
        Resolved
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        Resolved

        Adding extra penalty charges and sending legal notice

        I was regularly taking money from them and was paying on time but there was time I had no job and couldn't pay 14000 rs, I even told them to reduce penalty charges so that I can get out this mess. But they were not willing to agree. And now they are asking to pay 29000 and sending legal notice.. please help me out of this issue...
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        B
        Bijoy B R
        Oct 3, 2023
        Oct 4, 2023
        This thread was updated on Oct 4, 2023
        Resolved
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        Resolved

        I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 5000 and the app shows the loan has been processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
        Oct 4, 2023
        Complaint marked as Resolved 
        Mail them
        View replies
        Hi Bijoy,

        As per the record, your previous loan request has been declined (loan ID: MKxxxxxxxxxxxx5284) and we believe your concern has been resolved.

        Regards,
        Team mPokket.
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          B
          Bhagwan_Das
          from Gwalior, Madhya Pradesh
          Oct 1, 2023
          Oct 2, 2023
          This thread was updated on Oct 2, 2023
          Resolved
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          Resolved

          Request for Account Deletion - MPokket Account

          Dear MPokket Support Team,

          I hope this message finds you well. I am writing to formally request the deletion of my MPokket account, registered under REF15318084 and the phone number associated with the account [protected].

          I have thoroughly enjoyed using MPokket's services, and I appreciate the convenience it has provided me during my time as a user. However, due to personal reasons, I have decided to discontinue...
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          P
          PATTELA VEERESH
          Oct 1, 2023
          Oct 2, 2023
          This thread was updated on Oct 2, 2023
          Resolved
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          Resolved

          Hi,
          I have paid my loan after a few bounces due to my unavailability in India.Recently I Have paid and yet it is not showing paid and There is also your funding partner JALAN CHEMICALS in my cibil report; in which i have not taken any type of Loan. Resolve and update this issue ASAP as it already effected my cibil score. DO the needful.
          Oct 2, 2023
          Complaint marked as Resolved 
          30-45 days it will take to update in cibil
          View replies
          Hi Veeresh,

          We are working on updating your loan repayment status on the records of the credit bureau. Also we have shared the No Due Certificate on your registered mail id.

          Regards,
          Team mPokket.
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            M
            munnangi koteswararao
            Sep 29, 2023
            Oct 2, 2023
            This thread was updated on Oct 2, 2023
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            Resolved

            Hi i cleared my due amount in mpokket but still not close my acount so plz my mpokket acount and send me the NOC.
            +4 photos
            Oct 2, 2023
            Complaint marked as Resolved 
            thanks for giving NDC certificate and this is the good platfrom
            View replies
            Hi Munnangi,

            We would like to inform you that we have successfully deactivated your account as per your request. Also we have shared the No Due Certificate on your registered mail id.

            Regards,
            Team mPokket.
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              N
              Nandana malootty
              from Kollam, Kerala
              Sep 27, 2023
              Feb 9, 2024
              This thread was updated on Feb 9, 2024
              Resolved
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              Resolved

              Dear mpokket,
              My borrowing limit is reduced to zero. I had 2000 Rs of borrowing limit and currently it reduced to Zero. Please kindlily increase the borrowing limit
              Mar 11, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 09, 2024
              mPokket Customer Care's response               Hi Nandana,

              Please DM us your registered number explaining your issue in detail & we would certainly help you.

              Regards,
              Team mPokket.
              View replies
              Please DM us your registered number explaining your issue in detail & we would certainly help you.
              Reply
              Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                R
                Revsum
                from Bengaluru, Karnataka
                Sep 27, 2023
                Feb 9, 2024
                This thread was updated on Feb 9, 2024
                Resolved
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                Resolved

                I paid all loans 2 years back but it's showing active in credit score and Need NOC also
                Mar 11, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 09, 2024
                mPokket Customer Care's response                 Hi Jitendra,

                Thanks for your confirmation & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                View replies
                Hi Revsum,

                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                Hi Revsum,

                Our team has spoken to you & we believe your concern has been addressed.
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                  C
                  chaaaannnduuu
                  from SILIGURI, West Bengal
                  Sep 26, 2023
                  Sep 29, 2023
                  This thread was updated on Sep 29, 2023
                  Resolved
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                  Resolved

                  Address: SARAT NAGAR SHIVMANDIR MATIGARA DARJEELING

                  I repayed all my loan taken from mPokket along with interest but it still shows active in my cibil and the mPokket is not providing no due certificate to even after complete repayment a month ago... Because of this I'm having hard time.
                  Name : - Sankar Majumder
                  Mobile no. :- [protected]
                  +3 photos
                  Sep 27, 2023
                  Complaint marked as Resolved 
                  i still haven't recieved my NDC (no due certificate) no resolution have been taken regarding this matter please provide me with NDC i have an important work to do.. without NDC its not possible contact ; 9093619567 name :sankar majumder
                  View replies
                  Hi Sankar,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    R
                    rubandutta
                    from Kolkata, West Bengal
                    Sep 26, 2023
                    Sep 29, 2023
                    This thread was updated on Sep 29, 2023
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                    Resolved

                    Threatening and harassment calls and using oppressive behaviour for the recovery

                    Address: KOLKATA
                    Website: www.mpokket.in

                    Hi Team,

                    I would like to acknowledge that i have an outstanding loan amount of 9.5K on mpokket for a total of 34 days due as of today. I have already explained the customer care team about my situation that i am in, but they are not ready to provide any solution neither granting me any further extension time.

                    Everyday receiving threatening calls with rude and oppressive behaviour from their agents and even using...
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                    R
                    [email protected]
                    Sep 26, 2023
                    Oct 1, 2023
                    This thread was updated on Oct 1, 2023
                    Resolved
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                    Resolved

                    Dear Mpokket,
                    MY SELF CHENNAGARI RAKESH GOUD
                    EMAIL: [protected]@gmail.com
                    mobile no:[protected]
                    i have paid my all pending loan amount please find the attachment for your reference
                    and please provide me a NOC and update in my CIBIL soon so that my cibil score can increase and i have urgent requirement please look in the issue and close it.
                    for any details you can call me on mobile no: [protected]
                    as i paid with penalty fees i want my loan closing status as closed instead of settlement
                    and NOC So please revert back with solution
                    my registered mobile number is [protected]
                    but my current mobile number is [protected]
                    u can call me tomorrow
                    its been month till now my credit report was not changed as per agent it should be cleared by 25/09/2023
                    +3 photos
                    Nov 5, 2023
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 27, 2023
                    mPokket Customer Care's response                     Hi Rakesh,

                    Our team has spoken to you & we believe your concern has been addressed.
                    Verified Support
                    Sep 28, 2023
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been addressed.
                    Verified Support
                    Oct 01, 2023
                    mPokket Customer Care's response                     Hi Rakesh,

                    Our team has spoken to you & we believe your concern has been addressed.
                    View replies
                    Hi Rakesh,

                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Reply
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                      G
                      gnanesh guptha
                      Sep 26, 2023
                      Sep 26, 2023
                      This thread was updated on Sep 26, 2023
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                      Mpocket pls provide me no due certificate .in 2023 September I have paid the amount of 19021 rupees . Worst customer support ever . It is very difficult to get java o contact with mpocket .my phone number is [protected] and my gmail is [protected]@gmail.com
                      Sep 26, 2023
                      Complaint marked as Resolved 
                      My issue got resolved thank you mpocket
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        K
                        kottha narayanarao
                        Sep 25, 2023
                        Sep 25, 2023
                        This thread was updated on Sep 25, 2023
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                        Resolved

                        Address: Deputy Tahsildar Meliyaputti

                        U are eligible my loan but not approve many days over please approve sir
                        Sep 25, 2023
                        Complaint marked as Resolved 
                        not resolve sir please help me sir
                        View replies
                        Hi Narayanarao,

                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                          S
                          Saksham Rai
                          Sep 24, 2023
                          Sep 25, 2023
                          This thread was updated on Sep 25, 2023
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                          Resolved

                          Earlier my credit limit was 10000
                          But after repayment it reduced to 0
                          Kindly Increase it
                          +4 photos
                          Sep 25, 2023
                          Complaint marked as Resolved 
                          View replies
                          Hi Saksham,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            [email protected]
                            Sep 24, 2023
                            Feb 7, 2024
                            This thread was updated on Feb 7, 2024
                            Resolved
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                            Resolved

                            Address: Dijubasti, Amoni Nagaon Assam

                            Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different persons address and mobile number is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
                            Please update the CIBIL report and remove the other person transaction from my report.
                            My personal permanent mobile number is [protected] and address is Dijubasti, Amoni, Nagaon, Assam-782138
                            Thanking you.
                            +2 photos
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 07, 2024
                            mPokket Customer Care's response                             Hi Sir

                            Our team has spoken to you & we believe your concern has been addressed.

                            Regards,
                            Team mPokket.
                            View replies
                            Our team has spoken to you & we believe your concern has been addressed.
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                              A
                              Ankit7294
                              from Muzaffarpur, Bihar
                              Sep 23, 2023
                              Sep 27, 2023
                              This thread was updated on Sep 27, 2023
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                              Resolved

                              Address: Akharaghat ,nazipur, Bank cloni, Muzaffarpur, Bihar

                              My account is not approved.
                              Not showing in my profile to make a vedio.
                              Sep 29, 2023
                              Complaint marked as Resolved 
                              View replies
                              Hi Ankit7294,

                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Reply
                              Hi Ankit,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                T
                                Tarun Naidu4321
                                from Hyderabad, Telangana
                                Sep 22, 2023
                                Feb 9, 2024
                                This thread was updated on Feb 9, 2024
                                Resolved
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                                Resolved

                                I’ve been receiving calls and messages from Mpokett for a loan repayment, I have never taken any loan from Mpokett and haven’t authorised anybody to use my number as reference and my name is not Jason, do not call me or send messages in the future and will also never prefer your services !
                                +1 photos
                                Mar 11, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 09, 2024
                                mPokket Customer Care's response                                 Hi Tarun,

                                Please DM us your number explaining your issue in detail & we would certainly help you.

                                Regards,
                                Team mPokket.
                                View replies
                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                Reply
                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                Reply
                                Hi Tarun Naidu,

                                Please DM us your number explaining your issue in detail & we would certainly help you.
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                                  Recent comments

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  mPokket
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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