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mPokket Complaints & Reviews

mpokket.com

4.9

Updated: May 3, 2026

Complaints 1287

Resolved

1255

Unresolved

32

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mPokket reviews & complaints page 16

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Dear M pokket support team,
I am Athil I have cleared all my dues and I want to delete my m pokket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

Regards
Athil

Jan 17, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Athil,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Athil,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared you the NDC on registered mail id.

Regards,
Team mPokket.

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I have taken loan from MPokket my registered mobile number - [protected]
Due to financial issues I can't able to repay the amount i need some time for payment
Your recovery agents are Harrasing me and calling my relatives.
They are Harrasing me daily. Kindly loot at this .

Jan 18, 2024

Complaint marked as Resolved

Mujhe Naman se baat karke accha laga Mera loan ka date increase karne ke liye thank you

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Wasif00789,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Wasif00789,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 18, 2024

Verified Support

Hi Wasif00789,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared appropriate information during our telephonic conversation.

Regards,
Team mPokket.

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I am Prem Rathod your customer logged in with number [protected]. Due to some financial issues I can't repay your amounts so need a time for these, after 1 month you can take any legel action against me, before these I need a time for loan repayment

Thanking you
Prem Rathod

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Prem,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 3, 2024

Verified Support

Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 6, 2024

Verified Support

Hi Prem,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Address: S3 Group Technosoft India Private limited, No 15, 4th Floor, Bannerghatta Rd, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka

Hello MPocket,
I am Pavan.R and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. The CIBIL Report is still showing the paid amount as pending. I hope it will be resolved as soon as possible

Jan 12, 2024

Complaint marked as Resolved

Thank you Mpocket for resolving the issue ASAP. I got the NDC and it will be helpfull for my CIBIL.

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 12, 2024

Verified Support

Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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Limit do

Jan 15, 2024

Complaint marked as Resolved

Naa

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Jamal,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 12, 2024

Verified Support

Hi Jamal,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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When will i get NOC or NDC for clearence for the paid loan amount. First I was told that the Certificate will be provided within 24-48 hours of payment, now mpokket is saying that after 45 days of payment. What is this behaviour? I need the NDC as soon as possible for my study loan.

Jan 12, 2024

Complaint marked as Resolved

NDC received

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Anurupa,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 12, 2024

Verified Support

Hi Anurupa,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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Hi Team,

My self Rajamohan Reddy,
Mobile : [protected]
Mail: [protected]@gmail.com

I have paid my load 10 days back and not received NOC yet. Please share NOC .

Regards,
Rajamohan

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Rajamohan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 10, 2024

Verified Support

Hi Rajamohan,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

R

Rajamohan Redd

from Bengaluru, Karnataka

Jan 10, 2024

Hi,
Registered Mobile number: [protected]

mPokket Customer Care

from Kolkata, West Bengal

Jan 12, 2024

Verified Support

Hi Rajamohan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 3, 2024

Verified Support

Hi Rajamohan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 6, 2024

Verified Support

Hi Rajamohan,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Aside, we have shared No Due Certificate on your registered mail id. Our team has spoken to you previously & we believe your concern has been resolved

Regards,
Team mPokket.

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Dear Team,
i Informing about my loan account, I had closed all my loan on time, but my loan account of September month is showing active in my cibil report due to wich my CIBIL score is decreasing.

Name- Kamal
Register number - [protected]

please update Asap.

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Kamal,

Our team has spoken to you previously & we believe your concern has been addressed.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 12, 2024

Verified Support

Hi Kamal,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 19, 2024

Verified Support

Hi Kamal,

Our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 6, 2024

Verified Support

Hi Kamal,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you. Our team has spoken to you previously & we believe your concern has been addressed.

Regards,
Team mPokket.

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I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.the calls are coming everyday.

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi mashu1234333,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 7, 2024

Verified Support

Hi mashu1234333,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 5, 2024

Verified Support

Hi mashu1234333,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Website: www.mpokket.com

I have to register a complaint regarding on the loan reminder. As I have only received 2000, 500 once and the app shows to repay it twice.I have repaid every loan I have taken from mpokket.But the penalty for the 2000 and 500 are 3728 & 836 Rs which i didnt credited with the amount. I think it's some kind of error. Pls resolve this issue as soon as possible.My cibil score decrease drastically.

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi mashu1234333,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 7, 2024

Verified Support

Hi mashu1234333,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 5, 2024

Verified Support

Hi mashu1234333,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Address: 530007,NGGOS COLONY,MURALI NAGAR,Visakhapatnam

I cleared all the dues with penalty but still it is showing up in negative account. Can you remove it from negative account by giving an NOC.

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi rajendra_18,

We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 7, 2024

Verified Support

Hi rajendra_18,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 5, 2024

Verified Support

Hi rajendra_18,

We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 6, 2024

Verified Support

Hi rajendra_18,

We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

Regards,
Team mPokket.

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I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've received NOC but all my loans are still showing open and the customer support number never gets connected, my loan accounts are as follows
MKCCA762EDID35491571 and MKBBB16200ID34716265

Feb 1, 2024

Complaint marked as Resolved

Thank you mPokket. My problem has been resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Tudammel,

Thanks for your confirmation & we believe your concern has been resolved.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 7, 2024

Verified Support

Hi Tudammel,

We understand your concern. We would get in touch with you shortly & resolve your concern.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 1, 2024

Verified Support

Hi Tudammel,

Thanks for your confirmation & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: Maybright Ventures Private Limited

[protected]
+91-[protected]
i have to some loan issued to Mpokket before some month's.
but today was Mpokket Recovery Team Continue call msg me and my family member's i have requested to give me some time i have pay all Loan part payment. please see and resolve this problem.
thank you
recovery team number
+91-[protected]
Name - Tiger for (Mpokket Agent)

Jan 3, 2024

Complaint marked as Resolved

PROBLEM IS RESOLVED

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Ram,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 3, 2024

Verified Support

Hi Ram,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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I am hereby attatching list of my closed loan ac. kindly report to cibil department inmmediately otherwise i will make complaint against you to RBI, CM helpline and RTI department...please find list

1. MPOKKETFIN Personal Loan no. MK2A576540ID83213923

2. MPOKKETFIN Personal Loan no. MK36216592ID83232661

3. MPOKKETFIN Personal Loan no. MKEC51A65D2ID83209731

4. MPOKKETFIN Personal Loan no. MKE24E464FBID79682869

5. MPOKKETFIN Personal Loan no. MKE3B8C64BDID79685089

6. MPOKKETFIN Personal Loan no. MKEB9E66400ID79685198

7. MPOKKETFIN Personal Loan no. MKE221F64D4ID73119348

Mar 9, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Suman,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Suman,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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I already clear my loan amnt and now no loan is active ...but still from ur side no NOC has been issued ...nor no update in CIBIL TOO.its my humble request to please issue me NOC TO MY GMAIL ID [protected]@gmail.com and also update in CIBIL ...otherwise I'm forwarding this complain to RBI ALSO...

Feb 1, 2024

Complaint marked as Resolved

Solved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi kamalflc2023,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

kamalflc2023's [Complaint's author] reply, Feb 1, 2024

Solved

K

kamalflc2023

Jan 25, 2024

Happy

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I already paid loan amnt but still not received NOC FROM MPOKKET, hence requesting you to please issue me a NOC from ur side...

Feb 1, 2024

Complaint marked as Resolved

Solved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi kamalflc2023,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

kamalflc2023's [Complaint's author] reply, Feb 1, 2024

Solved

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi kamalflc2023,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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I am already my bank account add please kindly my bank account delete my bank[protected]

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Arockiya,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi kamalflc2023,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi Arockiya,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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Hello MPocket, I am Vaibhav Gutte and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. I hope it will be resolved as soon as possible.

Dec 22, 2023

Complaint marked as Resolved

I have received NDC certificate and my query has been resolved.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 22, 2023

Verified Support

Hi Vaibhav,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

A

Anurupa Majumder

Jan 10, 2024

I have paid my loan on mpokket but has not yet received NOC. Need thr NOC as soon as possible becaise it is obstracting my other bank processes

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Hey this side abhijeet i have uploaded all the details in mopokket and after i click on get offers or complete it shows me something went wrong why is this jappening

Jan 26, 2024

Complaint marked as Resolved

Pathetic services the even call u on holidays dudes get some jobs plz

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijeet,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Abhijeet,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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I have cleared all my pending dues. I am yet to receive my NOC. Also I have requested to close my account. I have sent mail to their customer support regarding both but no response from their side.

Dec 27, 2023

Complaint marked as Resolved

The customer support have contacted me and the started the process.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Ashish,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 27, 2023

Verified Support

Hi Ashish,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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