mPokket Complaints & Reviews

Address: Kolkata

They are harassing me day by day calling my parents and me. I was a good user of mpokket but still they cheated me by not refunding my money. I had to pay two times for a single loan. Now they have shared the contact details with the third party recovery team. And it is illegal for a NBFC registered company

Nov 30, 2023

Complaint marked as Resolved

Thanks for the support

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mPokket Customer Care

from Kolkata, West Bengal

Oct 31, 2023

Verified Support

Hi Abanish,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata District West Bengal India 700091

My all Mpokket loan payments have been made before the due date but still all the loans showing pending in my account for last 3 months due to which my CIBIL score is getting downs.

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Hi Kamal,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 31, 2023

Verified Support

Hi Kamal,

Please DM us your registered number & we would certainly help you.

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I just logged by refferal and i don't want any loan and logged out but they call me 10to15times per day just stop them

Oct 29, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 29, 2023

Verified Support

Hi Ahamed,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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My mobile number is [protected] and I need noc of all closed loan it's urgent

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Hi Amit,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket

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mPokket Customer Care

from Kolkata, West Bengal

Oct 29, 2023

Verified Support

Hi Amitksaini,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Nov 1, 2023

Verified Support

Hi Amit,

Our team has spoken to you & we believe your concern has been addressed. Aside, we would request you to share the required document for further resolution.

Regards,
Team mPokket

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mPokket Customer Care

from Kolkata, West Bengal

Feb 1, 2024

Verified Support

Hi Amit,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket

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I AINUR ALI MOLLA ([protected]/[protected]@gmail.com)
A coustomer i borrow a loan on 21/10/21-1180 which I arlady paid .but still now that showing on my civil active loan . Pirviously you told that I will be solve with in 7 days but still now it showing...

Nov 1, 2023

Complaint marked as Resolved

THE RESPECTED PERSON FORM MPOKKET TOLD ME THAT IT WILL BE SOLVED WITH IN NOVEMBER 2023 . THANK YOU FOR HELPING ME.

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mPokket Customer Care

from Kolkata, West Bengal

Nov 1, 2023

Verified Support

Hi Ainur,

Our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.

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I cleared all my loans and I need an NOC as soon as possible. My customer ID is REF8556660. My Cibil Report is showing So many active Loans which i have already cleared. It is dropping my Cibil Score. I need my NOC as soon as Possible and update the Cibil Report as well.

Oct 30, 2023

Complaint marked as Resolved

Got NoC from Jalan Chemicals and mPocket. Thank you for quick solution. As per the communication sent cibil report which showed active status for more than 5 loans. Please close it.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 26, 2023

Verified Support

Hi Massarath,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared No Due Certificate on your registered mail.

Regards,
Team mPokket.

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stunning_soul19's reply, Nov 3, 2023

Please Provide Noc for all my accounts closed as my Contact no is 7218003450

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Please issue NOC for no dues as I have no outstanding dues and also close my account with account I'd REF5997310.

Oct 24, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 24, 2023

Verified Support

Hi Pradeep,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared the No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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Address: 16-7-66/1

Phone number :- [protected]
Email:- [protected]@gmail.com
I have no outstanding dues as of now so please issue my noc for no dues.

Oct 24, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 24, 2023

Verified Support

Hi Pradeep,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared the No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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I am trying to repay my mpokket loan since 2yrs.
I have informed 100times to them so far regarding my settlement.
I just took 10K from mpokket, Actual money received in bank is 9K.
Now Outstanding is 30K.
20K, they have levied for penalty charges since not paid on due date.

But when my penalty charges are 2K, I asked them to waive it off to close whole loan amount.
But they have denied and continuously charged penalty.
I asked them so many times and numerous emails I have forwarded to their front desk team and higher officials of mpokket app

No one has given proper resolution and agreed my offer.

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Hi Siva2739,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 23, 2023

Verified Support

Hi Siva2739,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.

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Mera 1020 ka 2 loan ka payment ho chuka lakin o av v active dekha rha kirpa krke use closed kre

Oct 31, 2023

Complaint marked as Resolved

Issue resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 21, 2023

Verified Support

Hi Nikhil,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 29, 2023

Verified Support

Hi Nikhil,

Our team has spoken to you & we believe your concern has been addressed. Aside, as per your request we have shared the repayment receipt on your registered mail id.

Regards,
Team mPokket.

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Address: Faridabad

My self Rahul And my loan Account No REF5901326 my register Mobile No is [protected].
I request you please send me my all NOC of My all Close Loans.
If any pending and active loan details you found so please let me know.

Oct 21, 2023

Complaint marked as Resolved

My complain was resolve thanks for the help

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mPokket Customer Care

from Kolkata, West Bengal

Oct 21, 2023

Verified Support

Hi Rahul,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Website: www.mpokketfinancial.in

I Aron Maxon, I have closed and paid all my loan and dues but its not reflecting in my cibil and I need no due certificate and also there is no response from mpokket.

Oct 21, 2023

Complaint marked as Resolved

Thanks Mppoket its been resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 21, 2023

Verified Support

Hi Aron,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: Shastri nagar

Dear sir /madam

The loan is still active in my CIBIL score but it is not updated. Please update the loan in my CIBIL score. Thanks

Oct 19, 2023

Complaint marked as Resolved

Dear sir/madam Please kindly provide noc

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mPokket Customer Care

from Kolkata, West Bengal

Oct 21, 2023

Verified Support

Hi Prashant,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared the No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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Am settlement all loans but display on now overdue 1 loan amount I have request that delete this ...

Oct 19, 2023

Complaint marked as Resolved

Have a great response for our company.. quickly resolve my problem

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mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Hi Soundarya,

Our team has spoken to you & we believe your concern has been addressed. As discussed, we would request you to check the report post the stipulated timing.

Regards,
Team mPokket.

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I have cleared my whole dues and still my cibil is not updated.

Oct 18, 2023

Complaint marked as Resolved

Complaint is resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Hi Navtesh,

As discussed, please may you be updated that we are working on updating your loan repayment status on the records of the credit bureau! This might take up to a maximum of thirty business days from the date of the repayment, for the process to get completed. However, we are trying to resolve it at the earliest. Aside, we have No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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Dear sir Ma'am,

As per our company provided loan if not paid on time then your due charges I am not satisfied this loan due to not following RBI rules this is very bad company cheating and maintally harassment...

Nov 3, 2023

Complaint marked as Resolved

Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 19, 2023

Verified Support

Hi Ganesh,

Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 19, 2023

Verified Support

Hi Ganesh,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.

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[email protected]'s [Complaint's author] reply, Oct 19, 2023

Your company is not support only chitt to customer recover extra due amount as well as mentally torcher if customer having problematic no any support continually call and harass with give extra due charges it's very bad company I will suggest any person pls do not going to way this company for giving any kind of loan

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I taken loan of 6000 now they asking for 12480 as i am a student now Can't pay such huge penalty now please i agree for settlement please help me now they are calling my relatives and i am depressed now what should i do. Please help me

Nov 19, 2023

Complaint marked as Resolved

Thanks you for resolving my issue with waver

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mPokket Customer Care

from Kolkata, West Bengal

Oct 15, 2023

Verified Support

Hi Arun,

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 16, 2023

Verified Support

Hi Arun,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: mPokket Head Office Address PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata Distric

Whats app message harassment
Date of incident[protected]
[protected]
whats app message harassment, he told me visit in my home today and calling to relatives and reference number, i have many time requested but still not response and not understanding to my problem please help me.
agent name ------
mobile number - [protected]

Oct 15, 2023

Complaint marked as Resolved

Issue is resolved by mpokket pvt. Ltd

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mPokket Customer Care

from Kolkata, West Bengal

Oct 15, 2023

Verified Support

Hi Ram,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 15, 2023

Verified Support

Hi Ram,

Please may you also be updated that we do not condone any improper activity and we apologise in case you have experienced any issue pertaining to the same. Any improper activity is against our standard operating procedure. Aside, our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Dear Mpockket support team,
I am Seerapu veera pavan kumar Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [[protected]]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

Regards
seerapu veera pavan kumar

Oct 13, 2023

Complaint marked as Resolved

I got resolved my complaint within 24 hrs

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we would like to inform you that we have successfully deactivated your account as per your request.

Regards,
Team mPokket.

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Hello sir I have requested for a loan of 3000 in mpokket. It is showing amount disbursed but the amount not credited yet.pls do the needful sir..already sent through mail but no response from you my loan id is MKE0F16586ID85544929. Pls resolve as soon as possible sir..
Thankyou

Oct 16, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Santhosh,

Our team has spoken to you & we believe your concern has been addressed. Aside, we would request you to share the required document for further evaluation and surely we will resolve on the priority basis.

Regards,
Team mPokket.

mPokket Complaints & Reviews

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mPokket reviews & complaints page 20

Mpokket recovery team

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Paid loan showing active in my CIBIL reports for last 3 months

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Spam calls from mpokket

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Noc related

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Still not removed paid loan from my civil history

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Issual of NOC

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Issue my noc for no dues and delete/deactivate my account

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Issue my noc for no dues

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Harassment for loan repayment

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Active loan close please

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Close all loan

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Issue NOC and update My cibil

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Cibil score in loan not updated

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Delete overdue amount forsettlement due

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My Cibil score not updated

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Providing your loan it's very high rate of interest

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Help me settle mpokket loan

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Whatsapp message harassment

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Account closure and provide NOC

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My loan id MKE0F16586ID85544929

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