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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1271
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1235
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36
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mPokket reviews & complaints page 20

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A
aditya rajj
Aug 22, 2023
Aug 31, 2023
This thread was updated on Aug 31, 2023
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My registered number is[protected] . I am facing a problem in closing my loan. The number I used to register myself in mpokket is no longer in use. I kindly request you to provide me with an alternate so that I can close the loan.

Please do respond as soon as possible.Otherwise the interest will keep increasing.
Aug 31, 2023
Complaint marked as Resolved 
I got access to my account through email so I closed my loan
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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    S
    Sahil Parvej
    Aug 21, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    I have a very old customer relation in mpokket
    Few months back i will not able to pay 5000 loans for my family and job issue...then mpokket as a penalty ask to pay 10320 which is very high . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
    Registered mobile number - [protected]
    Name- Sohel Akhtar
    Pls waived off my late fee and contacted me for payment in this number [protected]
    +1 photos
    Aug 23, 2023
    Complaint marked as Resolved 
    Call me on 6296880512 Or contact me on - [email protected]
    View replies
    Help me pls mpokket
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      U
      userwtf123
      Aug 21, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      I want NOC (No objection Certificate)

      I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number...
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      S
      [email protected]
      Aug 21, 2023
      Sep 24, 2023
      This thread was updated on Sep 24, 2023
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      Address: Amoni,Nagaon,Assam

      Respected sir/madam
      I have never taken any loan from your company but there are six loan showing in cibil..that's why I am facing so many problems.
      Please take necessary action and remove loans which is showing in my cibil.
      Thanking you.
      Regards.
      Saikul Islam
      +1 photos
      Sep 24, 2023
      Complaint marked as Resolved 
      Till date my problem is not solve. Still showing 7 fake personal loan on my cibil...
      View replies
      Please DM us your number explaining your issue in detail & we would certainly help you.
      Reply
      Please DM us your number explaining your issue in detail & we would certainly help you.
      Reply
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Reply
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Reply
      Please DM us your number explaining your issue in detail & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
      Reply
      [protected]
      This is my parmanent mobile number.

      Fake loan taken from my site - Comment #4125201 - Image #0
      Fake loan taken from my site - Comment #4125201 - Image #1
      Reply
      mPokket Customer Care's response, Sep 28, 2023
      Verified Support
      Our team has spoken to you & we believe your concern has been addressed.
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        V
        viswa.b
        from chennai, Tamil Nadu
        Aug 21, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Resolved

        Close my account and submit my noc

        Dear mpokket, this is viswanathan and my registered number is ([protected]). kindly close my mpokket account and submit my noc as soon as possible . the reason for closing my account I am not using this mpokket for 1 year and I am leaving for higher education purposes so I need to close my mpokket account. so kindly take this into serious action and close my account as soon as possible....
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        1 found this helpful
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        J
        JanMpokket
        from HYDERABAD, Andhra Pradesh
        Aug 21, 2023
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
        Resolved
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        Resolved

        Loan Mpokket

        Hi team

        I have cleared all my mpokket loans and requesting noc from them...
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        L
        lokot
        from Visakhapatnam, Andhra Pradesh
        Aug 20, 2023
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
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        Resolved

        I have taken a loan amount of 2300 on april 28 and now they are asking me to pay 3700 just for a month. They are calling my parents everyday asking for money. They have charged very heavy penalty for just being late for repayment. I have not paid due to unavailability of funds. To pay the repayment amount waive the penalty. Then I will pay or else I will not pay.
        Aug 23, 2023
        Complaint marked as Resolved 
        They have called me and provided me a waiver on my loan. Thanks to Naman Tiwary
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response         Hi Surya,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        View replies
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Reply
        [email protected]'s reply, Mar 13, 2024
        Sir I took loan 8500 5 months back now it's 17500 sir pls settlement the loan
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Reply
        [email protected]'s reply, Mar 13, 2024
        90597 16899
        Hi Sir,

        Our team has spoken to you & we believe your concern has been resolved.
        Reply
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          A
          Aaron arun
          from Bengaluru, Karnataka
          Aug 17, 2023
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
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          Resolved

          Amount debited from my account but loan status is still open

          I have made my payment of 2074 on 7th July @5:30pm from phone pay amount got debited from my account but loan status is not yet closed reflecting it as payment due I raised a concern 50days back but nobody bothered to contact from mpokket yet pathetic service I request you to waive off one loan of 2074...
          +1 photos
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          R
          [email protected]
          Aug 17, 2023
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
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          Resolved

          Request to waive off my penalty amount for my loan

          Dear Mpokket,
          my self CH Rakesh
          Mail id:[protected]@gmail.com
          i have 8 pending loan payments with a total loan amount of rs:15000/-
          but now due late payment i have to pay a total amount of rs:40, 855/-
          i am unable to pay total amount with penalty so request to waive off my penalty amount
          so please look in to the issue this my request please respond i will pay instantly if i get a mail regarding...
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          A
          Anand@Kiran
          Aug 16, 2023
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
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          Resolved

          Plz delete my verification pending bank account

          Address: Tadepalligudem

          Please delete my verification pending bank account, I given wrong Bank details, I have one Bank account, so please delete my verification pending bank account...
          +1 photos
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          M
          Mazada
          from Nagaon, Assam
          Aug 14, 2023
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
          Resolved
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          Resolved

          I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

          Registered Mobile- [protected]
          Mail id- [protected]@gmail.com
          Sep 16, 2023
          Complaint marked as Resolved 
          Not solved... urgently solved my problem
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response           Hi Mazada,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
          View replies
          Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
          Reply
          Mazada's [Complaint's author] reply, Aug 16, 2023
          Referral id-REF2470575
          Sumanta mPokket's reply, Aug 17, 2023
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Our team has spoken to you & we believe your concern has been resolved.
          Reply
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            R
            Ravikumar murugan
            from Chennai, Tamil Nadu
            Aug 14, 2023
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
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            Resolved

            Address: I don't know
            Website: Mpokket

            I have cleared all the balance dues but yet not received the noc from mpokket they had said that it will come to mail in 15 days but not received yet kindly please send me the noc and clear my cibil score
            +1 photos
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response             Hi Ravikumar murgan,

            Please DM us your registered number explaining your issue in detail & we would certainly help you.

            Regards,
            Team mPokket.
            View replies
            Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
            Reply
            Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
            Reply
            Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Reply
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Reply
            Our team has spoken to you & we believe your concern has been resolved.
            Reply
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              B
              [email protected]
              from Karur, Tamil Nadu
              Aug 11, 2023
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
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              Resolved

              I have closed all the loans in December 21, 2021 already. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ) for me please. Im in my financial need. I need to apply for my personal loan. Im in need of that certificate compulsorily please give the NOC certificate. Please contact me ( [protected] ) or share your customer care number
              +1 photos
              Aug 12, 2023
              Complaint marked as Resolved 
              They have called me and provided the NOC certificate.
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
              View replies
              Our team has spoken to you & we believe your concern has been resolved.
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              Our team has spoken to you & we believe your concern has been resolved.
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                M
                Mohitss0101
                from Jhunjhunu, Rajasthan
                Aug 10, 2023
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
                Resolved
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                Resolved

                Dear Mpockket support team,
                I am deependra Singh, I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps...
                +1 photos
                Aug 11, 2023
                Complaint marked as Resolved 
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
                View replies
                Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                Reply
                Our team has spoken to you & we believe your concern has been resolved.
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                  M
                  Mohitss0101
                  from Jhunjhunu, Rajasthan
                  Aug 10, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Resolved

                  I didn't taken any loan, but still showing loan transactions in my cibil score

                  Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different person name, gmail and voter I'd is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
                  Please update the CIBIL report and remove the other person transaction from my report....
                  +2 photos
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                  A
                  Adit0592
                  Aug 9, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Resolved

                  Need waiver of loan

                  Hope this email finds you well. I am writing to request your kind consideration for a waiver of the overdue loan amount on my account My name is [Adit Singh], I am aware of my financial obligations, and I deeply regret that circumstances beyond my control have led to the delay in making timely repayments. I lost my job in covid 19, and my mother died by covid so gone in depression, I am committed to resolving this matter and clearing my outstanding...
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                  S
                  Snehilvishwakarma
                  from Satna, Madhya Pradesh
                  Aug 9, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Resolved

                  I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

                  My Ref ID - REF3910279
                  Email - [protected]@gmail.com
                  Aug 10, 2023
                  Complaint marked as Resolved 
                  They are working on it. Thank you
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
                  View replies
                  Our team has spoken to you & we believe your concern has been resolved.
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                    R
                    Rahulwz741
                    from Thrissur, Kerala
                    Aug 7, 2023
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
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                    Resolved

                    Address: Jalan chemical industries pvt limited

                    I have replayed all the amount taken from Jalan chemical industries pvt limited via mpokket my in my cibl its showing as overdue please provide noc for the closure of the loan.i need to apply for the student.please resolve my issue as soon as possible
                    My registered mobile number:[protected]
                    My registered mail:[protected]@gmail.com
                    NB: I dont have my registered phone number with me that the reason why I was unable to pay the due in time.2yrs back I had cleared and closed your loan I want to to remove overdue from my cibl
                    Aug 8, 2023
                    Complaint marked as Resolved 
                    Resolved
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    View replies
                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved.
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                      R
                      Rahulwz741
                      from Thrissur, Kerala
                      Aug 7, 2023
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
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                      Address: Jalan chemical industries pvt limited

                      I have replayed the loan taken from Jalan chemical industries pvt limited via mpokket and still its showing on my cibl please provide me with noc as soon as possible
                      My registered mobile number:[protected]
                      My registered email: [protected]@gmail.com
                      NB: now I dont have my registered mobile number
                      Aug 8, 2023
                      Complaint marked as Resolved 
                      Resolved
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      View replies
                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved.
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                        S
                        sourikchoudhury
                        from Giridih, Jharkhand
                        Aug 5, 2023
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
                        Resolved
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                        Resolved

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                        Website: mpokket.in

                        I have requested a loan of 1748 on 5th August 2023 around 12 PM in which loan amount got approved after staying in pending for sometime but still not received the amount in my bank account. I am so frustated with mPokket loan policies and their service. Please help me!
                        +1 photos
                        Aug 5, 2023
                        Complaint marked as Resolved 
                        Issue is resolved
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response                         Our team has spoken to you & we believe your concern has been resolved.
                        View replies
                        Our team has spoken to you & we believe your concern has been resolved.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          Our team has spoken to you & we believe your concern has been resolved.
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