Submit a Complaint
Claimed

mPokket Complaints & Reviews

mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1283
Resolved
1239
Unresolved
44
Amazing! 🤩 It’s great to see how mPokket is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. mPokket’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Loans
mPokket

mPokket reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sai kiran 1234
Aug 30, 2023
Aug 31, 2023
This thread was updated on Aug 31, 2023
Resolved
Report
Copy
Resolved

Address: Hyderabad

I have taken 10500 from mpokket now they are asking to pay 23500 as total amount with penalty charges and i have dropped many mail to connect with for wavie currently our finical situation is not good kindly wavie of the penalty charges i will pay rest of amount please do this
I am very much thank ful for this if you wavier the penalty charges
Aug 31, 2023
Complaint marked as Resolved 
Thanks for instant response Naman Tiwari sir issue resloved Thanks for your support
View replies
Refernce number: REF825948
Reply
Our team has spoken to you & we believe your concern has been resolved.
Reply
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Karthik Jampana
    Aug 29, 2023
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
    Resolved
    Report
    Copy
    Resolved

    I have a very old customer relation in mpokket
    Few months back i will not able to pay 6000 loans for my family and job issue...then mpokket as a penalty ask to pay 10, 000 which is very high . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
    Registered mobile number - [protected]
    Name- Karthik Jampana
    Pls waived off my late fee and contacted me for payment in this number
    +1 photos
    Mar 11, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 09, 2024
    mPokket Customer Care's response     Hi Karthik,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
    View replies
    Hi Karthik,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Reply
    Hi Karthik,

    Our team has spoken to you & we believe your concern has been resolved.
    Reply
    Hi Karthik,

    Our team has spoken to you & we believe your concern has been resolved.
    Reply
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hemang111
      from Thane, Maharashtra
      Aug 28, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
      Resolved
      Report
      Copy
      Resolved

      Address: Mumbai

      I have a very old customer relation in mpokket
      Few months back i will not able to pay 8000 loans for my family and job issue...then mpokket as a penalty ask to pay 18000 which is very high after some time i payed 9000 rupess and now my loan is 8640 . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
      Registered mobile number - [protected]
      Name- Hemang mewada
      Pls waived off my late fee and contacted me for payment in this number
      Aug 28, 2023
      Complaint marked as Resolved 
      View replies
      Our team has spoken to you & we believe your concern has been resolved.
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shaik jameer
        from Chennai, Tamil Nadu
        Aug 28, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
        Resolved
        Report
        Copy
        Resolved

        I paid all the loans 1 month ago but still the loans are showing on my CIBIL. It's impacting my CIBIL score so requesting you too update my CIBIL and closed the account and provide me NOC it's a request please.my mpockett refre number is REF2637985
        Aug 28, 2023
        Complaint marked as Resolved 
        Complain resolved
        View replies
        Our team has spoken to you & we believe your concern has been resolved.
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Latha subramani
          Aug 28, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
          Report
          Copy
          Resolved

          DEAR SIR /MAM i close my dues pls issue me a NDC certificate ASAP
          Aug 28, 2023
          Complaint marked as Resolved 
          resolved
          View replies
          Our team has spoken to you & we believe your concern has been resolved.
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            amu58325
            Aug 27, 2023
            Aug 28, 2023
            This thread was updated on Aug 28, 2023
            Resolved
            Report
            Copy
            Resolved

            I paid all the loans 1 month ago but still the loans are showing on my CIBIL. It's impacting my CIBIL score so requesting you too update my CIBIL and closed the account and provide me NOC it's a request please.my mpockett refre number is REF2710554
            Aug 28, 2023
            Complaint marked as Resolved 
            I got the NOC and account also got closed thanks for the support from mpockett
            View replies
            Hi Hemant,

            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Renuhv
              Aug 25, 2023
              Aug 28, 2023
              This thread was updated on Aug 28, 2023
              Resolved
              Report
              Copy
              Resolved

              I changed my alternate number but still repeated calls are going to the wrong number and that person is getting harrassed. Please contact on current alternate number.
              Aug 28, 2023
              Complaint marked as Resolved 
              View replies
              Please DM us your registered number explaining your issue in detail & we would certainly help you.
              Reply
              Our team has spoken to you & we believe your concern has been resolved.
              Reply
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                lokesh0099
                Aug 25, 2023
                Aug 26, 2023
                This thread was updated on Aug 26, 2023
                Resolved
                Report
                Copy
                Resolved

                I close my loan past 6 month back but till now i didnt received NOC I has no received through mail. and i mail you so many time but no response i request you to please send the mail and in CBIL it was not updated and i request you to please update in CIBIL Report also.
                Aug 26, 2023
                Complaint marked as Resolved 
                View replies
                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                Reply
                lokesh0099's [Complaint's author] reply, Aug 25, 2023
                Dear sir,

                My name is R Lokesh kumar of registered mobile number 7660038919. As i have cleared all my pending loan dues but in CIBIL report it is showing the loan amount is not cleared yet. Due to this condition, I am unable to apply home loan.so i request you to please issue my No Objection Certificate from your end.

                Thanks & Regards
                R.Lokesh Kumar
                7660038919
                Our team has spoken to you & we believe your concern has been resolved. We would request you to mark your complaint as resolved as your issue has been successfully resolved from our end.
                Reply
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Raghul2419
                  from Chennai, Tamil Nadu
                  Aug 25, 2023
                  Aug 25, 2023
                  This thread was updated on Aug 25, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  My name is Raghul.s my mail id is : [protected]@gmail.com and my mobile number is [protected] and my Mpocket registered id is REF7856266.
                  I have repaid all the pending loans a year ago still my cibil score is affected by that, so I need a NOC certificate from Mpocket and also please close my account thank you
                  +4 photos
                  Aug 25, 2023
                  Complaint marked as Resolved 
                  Thank you for the quick response
                  View replies
                  Our team has spoken to you & we believe your concern has been resolved. We would request you to mark your complaint as resolved.
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sahil Parvej
                    Aug 24, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kolkata

                    I have a very old customer relation in mpokket
                    Few months back i will not able to pay 5000 loans for my family and job issue...then mpokket as a penalty ask to pay 10320 which is very high . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
                    Registered mobile number - [protected]
                    Name- Sohel Akhtar
                    Pls waived off my late fee and contacted me for payment in this number - [protected]
                    +1 photos
                    Aug 25, 2023
                    Complaint marked as Resolved 
                    My problem was resolved
                    View replies
                    Our team has spoken to you & we believe your concern has been resolved.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved.
                    Reply
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      [email protected]
                      Aug 23, 2023
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear Mpokket,
                      MY SELF CHENNAGARI RAKESH GOUD
                      EMAIL: [protected]@gmail.com
                      mobile no:[protected]
                      i have paid my all pending loan amount please find the attachment for your reference
                      and please provide me a NOC and update in my CIBIL soon so that my cibil score can increase and i have urgent requirement please look in the issue and close it.
                      for any details you can call me on mobile no: [protected]
                      as i paid with penalty fees i want my loan closing status as closed instead of settlement
                      and NOC So please revert back with solution
                      my registered mobile number is [protected]
                      but my current mobile number is [protected]
                      u can call me tommorow
                      +2 photos
                      Aug 25, 2023
                      Complaint marked as Resolved 
                      thank you for your respone
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response                       Hi Rakesh,

                      Our team has spoken to you & we believe your concern has been addressed.

                      Regards,
                      Team mPokket.
                      View replies
                      Our team has spoken to you & we believe your concern has been resolved.
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hariprasad24
                        from Malappuram, Kerala
                        Aug 22, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        I have taken a loan of 13000 from mpokket and payed almost 14000+ through the app. Only taken 13000 and after that I don't take any one. Aslo the intrest become doubled and the customer executives started calling my relatives and They said they will send legal notice to my house and college.. I payed more than the loan amount and they said they will reduce the penalty amount.. but they not send any links to pay the amount and I can't connect with them through any channel. i payed alomost full amount and there is still 3 loans .. I asked the cyber police and they said to file a complaint against them. I payed more than 14000+ to pay the 13000 loan .. Still they not close the all loans
                        Contact number -[protected]
                        Email - [protected]@gmail.com
                        Aug 22, 2023
                        Complaint marked as Resolved 
                        The called and give time to pay
                        View replies
                        Our team has spoken to you & we believe your concern has been resolved.
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          aditya rajj
                          Aug 22, 2023
                          Aug 31, 2023
                          This thread was updated on Aug 31, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          My registered number is[protected] . I am facing a problem in closing my loan. The number I used to register myself in mpokket is no longer in use. I kindly request you to provide me with an alternate so that I can close the loan.

                          Please do respond as soon as possible.Otherwise the interest will keep increasing.
                          Aug 31, 2023
                          Complaint marked as Resolved 
                          I got access to my account through email so I closed my loan
                          View replies
                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          Reply
                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          Reply
                          Our team has spoken to you & we believe your concern has been resolved.
                          Reply
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sahil Parvej
                            Aug 21, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have a very old customer relation in mpokket
                            Few months back i will not able to pay 5000 loans for my family and job issue...then mpokket as a penalty ask to pay 10320 which is very high . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
                            Registered mobile number - [protected]
                            Name- Sohel Akhtar
                            Pls waived off my late fee and contacted me for payment in this number [protected]
                            +1 photos
                            Aug 23, 2023
                            Complaint marked as Resolved 
                            Call me on 6296880512 Or contact me on - [email protected]
                            View replies
                            Help me pls mpokket
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved.
                            Reply
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              U
                              userwtf123
                              Aug 21, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              I want NOC (No objection Certificate)

                              I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number...
                              Helpful
                              Found this helpful?
                              6 Comments
                              Report
                              Copy
                              S
                              [email protected]
                              Aug 21, 2023
                              Sep 24, 2023
                              This thread was updated on Sep 24, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Amoni,Nagaon,Assam

                              Respected sir/madam
                              I have never taken any loan from your company but there are six loan showing in cibil..that's why I am facing so many problems.
                              Please take necessary action and remove loans which is showing in my cibil.
                              Thanking you.
                              Regards.
                              Saikul Islam
                              +1 photos
                              Sep 24, 2023
                              Complaint marked as Resolved 
                              Till date my problem is not solve. Still showing 7 fake personal loan on my cibil...
                              View replies
                              Please DM us your number explaining your issue in detail & we would certainly help you.
                              Reply
                              Please DM us your number explaining your issue in detail & we would certainly help you.
                              Reply
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Reply
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Reply
                              Please DM us your number explaining your issue in detail & we would certainly help you.
                              Reply
                              Our team has spoken to you & we believe your concern has been resolved.
                              Reply
                              [protected]
                              This is my parmanent mobile number.

                              Fake loan taken from my site - Comment #4125201 - Image #0
                              Fake loan taken from my site - Comment #4125201 - Image #1
                              Reply
                              mPokket Customer Care's response, Sep 28, 2023
                              Verified Support
                              Our team has spoken to you & we believe your concern has been addressed.
                              Helpful
                              Found this helpful?
                              7 Comments
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                viswa.b
                                from chennai, Tamil Nadu
                                Aug 21, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Close my account and submit my noc

                                Dear mpokket, this is viswanathan and my registered number is ([protected]). kindly close my mpokket account and submit my noc as soon as possible . the reason for closing my account I am not using this mpokket for 1 year and I am leaving for higher education purposes so I need to close my mpokket account. so kindly take this into serious action and close my account as soon as possible....
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                3 Comments
                                Report
                                Copy
                                J
                                JanMpokket
                                from HYDERABAD, Andhra Pradesh
                                Aug 21, 2023
                                Feb 7, 2024
                                This thread was updated on Feb 7, 2024
                                Resolved
                                Report
                                Copy
                                Resolved

                                Loan Mpokket

                                Hi team

                                I have cleared all my mpokket loans and requesting noc from them...
                                Helpful
                                Found this helpful?
                                5 Comments
                                Report
                                Copy
                                L
                                lokot
                                from Visakhapatnam, Andhra Pradesh
                                Aug 20, 2023
                                Feb 7, 2024
                                This thread was updated on Feb 7, 2024
                                Resolved
                                Report
                                Copy
                                Resolved

                                I have taken a loan amount of 2300 on april 28 and now they are asking me to pay 3700 just for a month. They are calling my parents everyday asking for money. They have charged very heavy penalty for just being late for repayment. I have not paid due to unavailability of funds. To pay the repayment amount waive the penalty. Then I will pay or else I will not pay.
                                Aug 23, 2023
                                Complaint marked as Resolved 
                                They have called me and provided me a waiver on my loan. Thanks to Naman Tiwary
                                Verified Support
                                Feb 07, 2024
                                mPokket Customer Care's response                                 Hi Surya,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
                                View replies
                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                Reply
                                [email protected]'s reply, Mar 13, 2024
                                Sir I took loan 8500 5 months back now it's 17500 sir pls settlement the loan
                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                Reply
                                [email protected]'s reply, Mar 13, 2024
                                90597 16899
                                Hi Sir,

                                Our team has spoken to you & we believe your concern has been resolved.
                                Reply
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aaron arun
                                  from Bengaluru, Karnataka
                                  Aug 17, 2023
                                  Feb 7, 2024
                                  This thread was updated on Feb 7, 2024
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Amount debited from my account but loan status is still open

                                  I have made my payment of 2074 on 7th July @5:30pm from phone pay amount got debited from my account but loan status is not yet closed reflecting it as payment due I raised a concern 50days back but nobody bothered to contact from mpokket yet pathetic service I request you to waive off one loan of 2074...
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Related businesses

                                  IndiaBulls
                                  3.1
                                  (2695)
                                  EasyPaisa
                                  1
                                  (108)
                                  Prime Finance India
                                  1
                                  (4)