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mpokket.com
4.9
Updated: May 3, 2026
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S
Saran.B
from Palakkad, Kerala
Sep 1, 2023
Sep 3, 2023
This thread was updated on Sep 3, 2023
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I had been using mPokket from last 3 years. I availed 2 loans of ₹2000 each from Mpocket on 2023 Unfortunately I met with an accident the very next month, I suffered 8 fractures on my face both my hands were fractured and suffered blod clots in my brain.And I was bed ridden for 6 months.
I had to take many medical loans to pay the hospital expenses. I can barely use my hands now As I am in physiotherapy. I am unable to pay the penalty charges And request Mpockkt to consider my Situation and allow me to pay only the amount that I have taken. I can submit the hospital documents and photos if needed.
Please don't take legal action against me as I am in a very bad condition right now and allow me to recover fast And step into my normal life.
Sep 3, 2023
Complaint marked as Resolved 
Thank naman for waiving away a part of the penalty .
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Attached ss of fune
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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    DVSK Reddy
    from Hyderabad, Telangana
    Aug 31, 2023
    Sep 1, 2023
    This thread was updated on Sep 1, 2023
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    Hello i want to close my mpokket account and i cleared all my dues
    But there is no option to delete account in mpokket
    So i tried calling and mailing you..but no response from your end
    Sep 1, 2023
    Complaint marked as Resolved 
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    DVSK Reddy's [Complaint's author] reply, Sep 1, 2023
    7675033199
    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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      C
      Chethan23
      from Warangal, Andhra Pradesh
      Aug 31, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      I have taken a loan of 11500 7 months ago and now they are asking to pay 22600.I was unable to pay due to some problems in these 7 months.But now I can pay some amount and I request you to waive off some interest and donkt send any legal notice and please contact me on WhatsApp because I have tried to send mails regarding this issue but no reply has got by them
      Sep 2, 2023
      Complaint marked as Resolved 
      THANK YOU NAMAN SIR FOR WAIVING SOME OF MY PENALTY CHARGES
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      Hi Chethan,

      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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      Chethan23's [Complaint's author] reply, Sep 1, 2023
      REFERENCE NUMBER REF7995425
      Our team has spoken to you & we believe your concern has been resolved.
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        V
        [email protected]
        from Bengaluru, Karnataka
        Aug 30, 2023
        Feb 9, 2024
        This thread was updated on Feb 9, 2024
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        Address: Bangalore

        Hello sir I have a good relationship with mpokket I repay the amount time to time but last 6 months due to recession I lost my job, I am unable to repay the amount so pls waive off my charges i will repay the amount
        Mar 11, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 09, 2024
        mPokket Customer Care's response         Hi Venkatesh,

        Please DM us your registered number/email explaining your issue in detail & we would certainly help you.

        Regards,
        Team mPokket.
        View replies
        Hi Venkatesh,

        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Reply
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Reply
        Chethan23's reply, Sep 1, 2023
        REFERENCE NUMBER REF7995425
        Hi Venkatesh,

        Please DM us your registered number/email explaining your issue in detail & we would certainly help you.
        Reply
        Hi Venkatesh,

        Please DM us your registered number/email explaining your issue in detail & we would certainly help you.
        Reply
        Hi Venkatesh,

        Please DM us your registered number/email explaining your issue in detail & we would certainly help you.
        Reply
        Hi Venkatesh,

        Please DM us your registered number/email explaining your issue in detail & we would certainly help you.
        Reply
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          S
          sai kiran 1234
          Aug 30, 2023
          Aug 31, 2023
          This thread was updated on Aug 31, 2023
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          Address: Hyderabad

          I have taken 10500 from mpokket now they are asking to pay 23500 as total amount with penalty charges and i have dropped many mail to connect with for wavie currently our finical situation is not good kindly wavie of the penalty charges i will pay rest of amount please do this
          I am very much thank ful for this if you wavier the penalty charges
          Aug 31, 2023
          Complaint marked as Resolved 
          Thanks for instant response Naman Tiwari sir issue resloved Thanks for your support
          View replies
          Refernce number: REF825948
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            K
            Karthik Jampana
            Aug 29, 2023
            Feb 9, 2024
            This thread was updated on Feb 9, 2024
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            I have a very old customer relation in mpokket
            Few months back i will not able to pay 6000 loans for my family and job issue...then mpokket as a penalty ask to pay 10, 000 which is very high . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
            Registered mobile number - [protected]
            Name- Karthik Jampana
            Pls waived off my late fee and contacted me for payment in this number
            Mar 11, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 09, 2024
            mPokket Customer Care's response             Hi Karthik,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            View replies
            Hi Karthik,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Reply
            Hi Karthik,

            Our team has spoken to you & we believe your concern has been resolved.
            Reply
            Hi Karthik,

            Our team has spoken to you & we believe your concern has been resolved.
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              H
              Hemang111
              from Thane, Maharashtra
              Aug 28, 2023
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
              Resolved
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              Address: Mumbai

              I have a very old customer relation in mpokket
              Few months back i will not able to pay 8000 loans for my family and job issue...then mpokket as a penalty ask to pay 18000 which is very high after some time i payed 9000 rupess and now my loan is 8640 . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
              Registered mobile number - [protected]
              Name- Hemang mewada
              Pls waived off my late fee and contacted me for payment in this number
              Aug 28, 2023
              Complaint marked as Resolved 
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                S
                Shaik jameer
                from Chennai, Tamil Nadu
                Aug 28, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
                Resolved
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                I paid all the loans 1 month ago but still the loans are showing on my CIBIL. It's impacting my CIBIL score so requesting you too update my CIBIL and closed the account and provide me NOC it's a request please.my mpockett refre number is REF2637985
                Aug 28, 2023
                Complaint marked as Resolved 
                Complain resolved
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                  L
                  Latha subramani
                  Aug 28, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Resolved

                  DEAR SIR /MAM i close my dues pls issue me a NDC certificate ASAP
                  Aug 28, 2023
                  Complaint marked as Resolved 
                  resolved
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                    A
                    amu58325
                    Aug 27, 2023
                    Aug 28, 2023
                    This thread was updated on Aug 28, 2023
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                    I paid all the loans 1 month ago but still the loans are showing on my CIBIL. It's impacting my CIBIL score so requesting you too update my CIBIL and closed the account and provide me NOC it's a request please.my mpockett refre number is REF2710554
                    Aug 28, 2023
                    Complaint marked as Resolved 
                    I got the NOC and account also got closed thanks for the support from mpockett
                    View replies
                    Hi Hemant,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                      R
                      Renuhv
                      Aug 25, 2023
                      Aug 28, 2023
                      This thread was updated on Aug 28, 2023
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                      Resolved

                      I changed my alternate number but still repeated calls are going to the wrong number and that person is getting harrassed. Please contact on current alternate number.
                      Aug 28, 2023
                      Complaint marked as Resolved 
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                        L
                        lokesh0099
                        Aug 25, 2023
                        Aug 26, 2023
                        This thread was updated on Aug 26, 2023
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                        I close my loan past 6 month back but till now i didnt received NOC I has no received through mail. and i mail you so many time but no response i request you to please send the mail and in CBIL it was not updated and i request you to please update in CIBIL Report also.
                        Aug 26, 2023
                        Complaint marked as Resolved 
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                        lokesh0099's [Complaint's author] reply, Aug 25, 2023
                        Dear sir,

                        My name is R Lokesh kumar of registered mobile number 7660038919. As i have cleared all my pending loan dues but in CIBIL report it is showing the loan amount is not cleared yet. Due to this condition, I am unable to apply home loan.so i request you to please issue my No Objection Certificate from your end.

                        Thanks & Regards
                        R.Lokesh Kumar
                        7660038919
                        Our team has spoken to you & we believe your concern has been resolved. We would request you to mark your complaint as resolved as your issue has been successfully resolved from our end.
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                          R
                          Raghul2419
                          from Chennai, Tamil Nadu
                          Aug 25, 2023
                          Aug 25, 2023
                          This thread was updated on Aug 25, 2023
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                          Resolved

                          My name is Raghul.s my mail id is : [protected]@gmail.com and my mobile number is [protected] and my Mpocket registered id is REF7856266.
                          I have repaid all the pending loans a year ago still my cibil score is affected by that, so I need a NOC certificate from Mpocket and also please close my account thank you
                          Aug 25, 2023
                          Complaint marked as Resolved 
                          Thank you for the quick response
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                          Our team has spoken to you & we believe your concern has been resolved. We would request you to mark your complaint as resolved.
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                            S
                            Sahil Parvej
                            Aug 24, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Resolved

                            Address: Kolkata

                            I have a very old customer relation in mpokket
                            Few months back i will not able to pay 5000 loans for my family and job issue...then mpokket as a penalty ask to pay 10320 which is very high . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
                            Registered mobile number - [protected]
                            Name- Sohel Akhtar
                            Pls waived off my late fee and contacted me for payment in this number - [protected]
                            Aug 25, 2023
                            Complaint marked as Resolved 
                            My problem was resolved
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                            Our team has spoken to you & we believe your concern has been resolved.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                              R
                              [email protected]
                              Aug 23, 2023
                              Feb 7, 2024
                              This thread was updated on Feb 7, 2024
                              Resolved
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                              Resolved

                              Dear Mpokket,
                              MY SELF CHENNAGARI RAKESH GOUD
                              EMAIL: [protected]@gmail.com
                              mobile no:[protected]
                              i have paid my all pending loan amount please find the attachment for your reference
                              and please provide me a NOC and update in my CIBIL soon so that my cibil score can increase and i have urgent requirement please look in the issue and close it.
                              for any details you can call me on mobile no: [protected]
                              as i paid with penalty fees i want my loan closing status as closed instead of settlement
                              and NOC So please revert back with solution
                              my registered mobile number is [protected]
                              but my current mobile number is [protected]
                              u can call me tommorow
                              Aug 25, 2023
                              Complaint marked as Resolved 
                              thank you for your respone
                              Verified Support
                              Feb 07, 2024
                              mPokket Customer Care's response                               Hi Rakesh,

                              Our team has spoken to you & we believe your concern has been addressed.

                              Regards,
                              Team mPokket.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                H
                                Hariprasad24
                                from Malappuram, Kerala
                                Aug 22, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                I have taken a loan of 13000 from mpokket and payed almost 14000+ through the app. Only taken 13000 and after that I don't take any one. Aslo the intrest become doubled and the customer executives started calling my relatives and They said they will send legal notice to my house and college.. I payed more than the loan amount and they said they will reduce the penalty amount.. but they not send any links to pay the amount and I can't connect with them through any channel. i payed alomost full amount and there is still 3 loans .. I asked the cyber police and they said to file a complaint against them. I payed more than 14000+ to pay the 13000 loan .. Still they not close the all loans
                                Contact number -[protected]
                                Email - [protected]@gmail.com
                                Aug 22, 2023
                                Complaint marked as Resolved 
                                The called and give time to pay
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                                  A
                                  aditya rajj
                                  Aug 22, 2023
                                  Aug 31, 2023
                                  This thread was updated on Aug 31, 2023
                                  Resolved
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                                  Resolved

                                  My registered number is[protected] . I am facing a problem in closing my loan. The number I used to register myself in mpokket is no longer in use. I kindly request you to provide me with an alternate so that I can close the loan.

                                  Please do respond as soon as possible.Otherwise the interest will keep increasing.
                                  Aug 31, 2023
                                  Complaint marked as Resolved 
                                  I got access to my account through email so I closed my loan
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                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                    S
                                    Sahil Parvej
                                    Aug 21, 2023
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
                                    Resolved
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                                    Resolved

                                    I have a very old customer relation in mpokket
                                    Few months back i will not able to pay 5000 loans for my family and job issue...then mpokket as a penalty ask to pay 10320 which is very high . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
                                    Registered mobile number - [protected]
                                    Name- Sohel Akhtar
                                    Pls waived off my late fee and contacted me for payment in this number [protected]
                                    Aug 23, 2023
                                    Complaint marked as Resolved 
                                    Call me on 6296880512 Or contact me on - [email protected]
                                    View replies
                                    Help me pls mpokket
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                                      userwtf123
                                      Aug 21, 2023
                                      Sep 22, 2023
                                      This thread was updated on Sep 22, 2023
                                      Resolved
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                                      Resolved

                                      I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                                      Aug 29, 2023
                                      Complaint marked as Resolved 
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                                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                      Please DM us your number explaining your issue in detail & we would certainly help you.
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                                      Please DM us your number explaining your issue in detail & we would certainly help you.
                                      Reply
                                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                      Reply
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                      Our team has spoken to you & we believe your concern has been resolved.
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                                        [email protected]
                                        Aug 21, 2023
                                        Sep 24, 2023
                                        This thread was updated on Sep 24, 2023
                                        Resolved
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                                        Resolved

                                        Address: Amoni,Nagaon,Assam

                                        Respected sir/madam
                                        I have never taken any loan from your company but there are six loan showing in cibil..that's why I am facing so many problems.
                                        Please take necessary action and remove loans which is showing in my cibil.
                                        Thanking you.
                                        Regards.
                                        Saikul Islam
                                        Sep 24, 2023
                                        Complaint marked as Resolved 
                                        Till date my problem is not solve. Still showing 7 fake personal loan on my cibil...
                                        View replies
                                        Please DM us your number explaining your issue in detail & we would certainly help you.
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                                        Please DM us your number explaining your issue in detail & we would certainly help you.
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                                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                        Reply
                                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                        Reply
                                        Please DM us your number explaining your issue in detail & we would certainly help you.
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                                        Our team has spoken to you & we believe your concern has been resolved.
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                                        [protected]
                                        This is my parmanent mobile number.
                                        Reply
                                        mPokket Customer Care's response, Sep 28, 2023
                                        Verified Support
                                        Our team has spoken to you & we believe your concern has been addressed.
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