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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1271
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1235
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36
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mPokket reviews & complaints page 21

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A
Anubhavkr
Aug 5, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Dear Mpockket support team,
I am Anubhav Kumar, I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

I have mailed few days back but got no response.
+1 photos
Aug 5, 2023
Complaint marked as Resolved 
Verified Support
Sep 22, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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suman sant's reply, Aug 7, 2023
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    H
    Hariprasad24
    from Malappuram, Kerala
    Aug 4, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    I have taken a loan of 13000 from mpokket and payed almost 14000+ through the app. Only taken 13000 and after that I don't take any one. Aslo the intrest become doubled and the customer executives started calling my relatives and They said they will send legal notice to my house college.. I payed almost above the amount and still ready to pay the remaining amount.. I don't have any job now. I am ready to pay the exact amount with out the intrest or please reduce the penalty amount. I[censored] reduce the penalty I can pay the pending amount. Please help me. I[censored] the mpokket team reduce the penalty I will able to pay.. Please consider my request.
    Contact number -[protected]
    Email - [protected]@gmail.com
    +1 photos
    Aug 5, 2023
    Complaint marked as Resolved 
    They said they reduce the penalty amount
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
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    Our team has spoken to you & we believe your concern has been resolved.
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      S
      ST BEINGIATHAISA
      Aug 3, 2023
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      Address: Aizawl

      Dear,
      Mpockket

      Thankyou for borrowing money

      Sir/Miss/Madam

      Please can Increase my borrowing
      Eligible for a higher borrowing limit

      Can you Increase

      Yourfaithfully
      St. BEINGIATHAISA
      Aug 4, 2023
      Complaint marked as Resolved 
      Resolved
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been resolved.
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        N
        Nikhil Marwadi
        Aug 3, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Address: 97 ward no 05 Bhajipani basti

        Dear sir,
        This is nikhil marwadi I have borrowed some amount from m pocket which I have already paid from my side today I have approached to bank for approval of some loan there they told me that your cibil is poor because of outstanding loan which I have already paid.
        Kindly help me in this regard.
        [protected]
        +1 photos
        Aug 4, 2023
        Complaint marked as Resolved 
        As soon as possible please solved my problem
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          S
          Sd@234
          from Jaipur, Rajasthan
          Aug 2, 2023
          Aug 24, 2023
          This thread was updated on Aug 24, 2023
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          Address: 79 Santosh nagar civil lines

          I have closed my loan since q month ago but it's showing active kindly close my and provide me close statement
          Sep 25, 2023
          Complaint marked as Resolved 
          Resolve
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            A
            alakeshhaloi
            from Guwahati, Assam
            Aug 1, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Amount not received in bank account but showing disbursed

            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

            I haven't received a single penny from mPocket, but it's showing that the amount has been disbursed on 1 Aug, 2023. Mpocket claims that they transfer amount within 30 minutes but it's been hours. My bank server is also fine as I took other small loans from different apps and which didn't take more than 5 minutes. I have been using Mpocket for more than 1 years and this is the first time I didn't received any money from them. Please help me,...
            +1 photos
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            P
            purna1312
            Aug 1, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            I had cleared all my loans last week but my cibil still not updated bu ti had applied for a education loan and they are requiring a NDC from Mpokket but no one is responding. Please provide my NDC
            My registered number : [protected]
            Aug 5, 2023
            Complaint marked as Resolved 
            Its resloved
            View replies
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Y
              Yogendrakhichar
              from NAGAUR, Rajasthan
              Aug 1, 2023
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Resolved

              Hello mpokket
              I want to delete my account and I will open a new account.
              Please proceed it.

              My account details
              Registered email:- [protected]@gmail.com
              Mobile no:- [protected]
              Aug 1, 2023
              Complaint marked as Resolved 
              Done
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                V
                vikastandewaal
                from Panipat, Haryana
                Jul 31, 2023
                Feb 9, 2024
                This thread was updated on Feb 9, 2024
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                Need Waiver

                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                Website: HARASHMENT

                I've taken loan of 4500 from mpokket... And I was in trouble from few months as I'm a Student now it has been increased to 6995. Now they are calling me and I've said them to decrease penalty then I'll be able to pay.. pls help me. I'll pay my amount if penalty is reduced. Now they're saying that they will send legal notice....
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                D
                Debarghya Roy
                Jul 30, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Resolved

                Address: Kolkata

                I took a loan of around 2500 but since am a student i was unable to pay it over the last 2 months. The amount is now 4350 and they are calling and threatening me everday with threats of coming to college and my home. I am ready to pay the principal amount without the late charges. All my previous dues are cleared. Please look into the matter and resolve it as soon as possible because it is causing me unnecessary mental trauma.
                +2 photos
                Aug 1, 2023
                Complaint marked as Resolved 
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  D
                  Debarghya Roy
                  Jul 30, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Resolved

                  Late charges

                  I had taken a loan of around 2000. I had cleared all the previous dues but since am a student I am unable to clear the pending amount which around 4300 with interest. I am ready to pay the principal amount and close the loan. But the customer care executives are calling and harrassing me with threats of coming to my college and also visit home. Please look into the matter and resolve as soon as possible because it is giving me unnecessary...
                  +2 photos
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                  B
                  Boopathi Kaliyappan
                  Jul 29, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Resolved

                  Address: Salem
                  Website: [email protected]

                  Name-Boopathi Kaliyappan
                  Ph-[protected]
                  [protected]@gmail.com
                  Sir,
                  I was taken loan Rs.2000 on 8/11/2020 and i closed. But it till show as over due. Plz kindly check and clear. Now I start home, applying loan but due to this overdue my loan is rejected.
                  Kindly plz clear the issue
                  Jul 30, 2023
                  Complaint marked as Resolved 
                  Thank you
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Resolved.Thank you
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                    R
                    R Balasankar
                    Jul 28, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Address: Tamilnadu,India.

                    Hi iam Balasankar.I face problem for cannot update my income details in mPokket loan app.I try to many times but can't update my details.Your credit check has been Approved but can't go to next step. This message show last one week .Please solve the issue.Thankyou.
                    +1 photos
                    Jul 29, 2023
                    Complaint marked as Resolved 
                    Query as resolved.Thanks for solve the problem.
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                      P
                      PratikshaShedge
                      Jul 27, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      Hi I have taken loan of 937 and 1817 rupees but due to I have lost my job I am unable to pay for 4/5 months.
                      I am ready to pay principal amount with waiver of charges. I have spoken with customer service but they don't understand the situation of my end. Also charges is too high more than double of principal amount.
                      I have ready to pay the amount of 3500rs and close my account.
                      +3 photos
                      Jul 28, 2023
                      Complaint marked as Resolved 
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                        K
                        KiranShedge
                        from Satara, Maharashtra
                        Jul 27, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Hi I have taken loan of 1817 rs is now 4304. I don't have job I have to adjust the things accordingly I was trying to convince customer care executives but they don't understand situation of my side. I can pay 2500 to close the loan. But still they don't respond help me out with this why this company not understand our situation? My other app loan like cashee, kredit bee, they given me 100% waiver on charges but why not mpokket?

                        Help me with this
                        Jul 28, 2023
                        Complaint marked as Resolved 
                        Thanks for the help.
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                          H
                          Harshbais
                          from Indore, Madhya Pradesh
                          Jul 26, 2023
                          Feb 9, 2024
                          This thread was updated on Feb 9, 2024
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                          Resolved

                          Why my profile are locked? Plzz solve

                          Hii mpokket I recently made a payment of 2036rs on 15th July 2023, after that my profile will be locked, I contacted customer care, they said that your profile is not locked from here, your app is the issue.Please solve this app issue, I am troubled since 2 weeks.

                          Registered number:-[protected]
                          D.O.B - 24/04/2004
                          Name :- Harsh Vardhan Singh Bais...
                          +1 photos
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                          Harshbais
                          from Indore, Madhya Pradesh
                          Jul 26, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Why my profile are locked?

                          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                          Hii mpokket I recently made a payment of 2036rs on 15th July 2023, after that my profile will be locked, I contacted customer care, they said that your profile is not locked from here, your app is the issue.Please solve this app issue, I am troubled since 2 weeks.

                          Registered number:-[protected]
                          D.O.B :- 24/04/2004
                          Name :- Harsh Vardhan Singh Bais...
                          +1 photos
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                          B
                          Binod Joseph Paul
                          Jul 25, 2023
                          Feb 9, 2024
                          This thread was updated on Feb 9, 2024
                          Resolved
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                          Resolved

                          Address: Kolkata

                          I had taken a loan from mPokket last year. However due to a sudden demise in my family i couldn't clear of my loans on time. However, i had clear all the due amount in this month of start. They said that they will update my cibil as soon as possible but it's not yet been updated. I just checked it still shows due in cibil report. I have mailed them twice but still not getting any response. I have received the NOC as a form of repayment bills but they still haven't updated my cibil.

                          I am unable to take up any loans as of now, pls help me so that my issue can be resolved

                          My loan account number are as follow:
                          Loan Id : MK6B996246ID30675544, MK5A6262F3ID31415725 & MKF01A62CCID31539779
                          Loan repayment date : 06-JUL-2023
                          Mar 11, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
                          Verified Support
                          Feb 09, 2024
                          mPokket Customer Care's response                           Hi Binod,

                          As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

                          Regards,
                          Team mPokket.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Reply
                          Hi Binod,

                          As per the record, we have already resolved your persisting query regarding your credit report. Therefore, we would request you to mark the complaint as resolved.

                          Regards,
                          Team mPokket.
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                            A
                            ayoosh009
                            Jul 22, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Resolved

                            I asked for 2000 rupees loan 1000 1000 seperately in two different Accounts one is credited other is showing disbursed but not credited.
                            +1 photos
                            Jul 26, 2023
                            Complaint marked as Resolved 
                            The problem resolved the next day.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Its been resolved thanks
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                              Nick..90
                              Jul 21, 2023
                              Sep 24, 2023
                              This thread was updated on Sep 24, 2023
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                              Resolved

                              I've taken loan of 8000 from mpokket... And I was in trouble from few months as I'm a Student now it has been increased to 17000. Now they are calling me and I've said them to decrease penalty then I'll be able to pay.. pls help me. I'll pay my amount if penalty is reduced. Now they're saying that they will send legal notice.
                              +1 photos
                              Jul 22, 2023
                              Complaint marked as Resolved 
                              They have imposed 45% waiver on penalty
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                              Our team has spoken to you & we believe your concern has been resolved.
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