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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
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mPokket reviews & complaints page 21

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V
viswa.b
from chennai, Tamil Nadu
Aug 21, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Close my account and submit my noc

Dear mpokket, this is viswanathan and my registered number is ([protected]). kindly close my mpokket account and submit my noc as soon as possible . the reason for closing my account I am not using this mpokket for 1 year and I am leaving for higher education purposes so I need to close my mpokket account. so kindly take this into serious action and close my account as soon as possible....
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JanMpokket
from HYDERABAD, Andhra Pradesh
Aug 21, 2023
Jun 3, 2025
This thread was updated on Jun 3, 2025
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Loan Mpokket

Hi team

I have cleared all my mpokket loans and requesting noc from them...
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L
lokot
from Visakhapatnam, Andhra Pradesh
Aug 20, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
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I have taken a loan amount of 2300 on april 28 and now they are asking me to pay 3700 just for a month. They are calling my parents everyday asking for money. They have charged very heavy penalty for just being late for repayment. I have not paid due to unavailability of funds. To pay the repayment amount waive the penalty. Then I will pay or else I will not pay.
Aug 23, 2023
Complaint marked as Resolved 
They have called me and provided me a waiver on my loan. Thanks to Naman Tiwary
Verified Support
Feb 07, 2024
mPokket Customer Care's response
Hi Surya,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
Please DM us your registered number explaining your issue in detail & we would certainly help you.
[email protected]'s reply, Mar 13, 2024
Sir I took loan 8500 5 months back now it's 17500 sir pls settlement the loan
Please DM us your registered number explaining your issue in detail & we would certainly help you.
[email protected]'s reply, Mar 13, 2024
90597 16899
Hi Sir,

Our team has spoken to you & we believe your concern has been resolved.
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    A
    Aaron arun
    from Bengaluru, Karnataka
    Aug 17, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    I have made my payment of 2074 on 7th July @5:30pm from phone pay amount got debited from my account but loan status is not yet closed reflecting it as payment due I raised a concern 50days back but nobody bothered to contact from mpokket yet pathetic service I request you to waive off one loan of 2074
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response
    Hi Aaron arun,

    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised query as resolved.

    Regards,
    Team mPokket.
    Please DM us your registered number explaining your issue in detail & we would certainly help you.
    Our team has spoken to you & we believe your concern has been addressed.
    Our team has spoken to you & we believe your concern has been resolved.
    Hi Arun,

    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised query as resolved.
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      Aug 17, 2023
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      Request to waive off my penalty amount for my loan

      Dear Mpokket,
      my self CH Rakesh
      Mail id:[protected]@gmail.com
      i have 8 pending loan payments with a total loan amount of rs:15000/-
      but now due late payment i have to pay a total amount of rs:40, 855/-
      i am unable to pay total amount with penalty so request to waive off my penalty amount
      so please look in to the issue this my request please respond i will pay instantly if i get a mail regarding...
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      Anand@Kiran
      Aug 16, 2023
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      Address: Tadepalligudem

      Please delete my verification pending bank account, I given wrong Bank details, I have one Bank account, so please delete my verification pending bank account
      Aug 16, 2023
      Complaint marked as Resolved 
      Plz delete my verification pending bank account, I given wrong Bank account details, I have only one Bank account, so please delete my verification pending bank account, my mail [email protected] and my mobile number 7993838845
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response
      Hi Anand,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      Our team has spoken to you & we believe your concern has been resolved.
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        M
        Mazada
        from Nagaon, Assam
        Aug 14, 2023
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
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        I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

        Registered Mobile- [protected]
        Mail id- [protected]@gmail.com
        Sep 16, 2023
        Complaint marked as Resolved 
        Not solved... urgently solved my problem
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response
        Hi Mazada,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
        Mazada's [Complaint's author] reply, Aug 16, 2023
        Referral id-REF2470575
        Sumanta mPokket's reply, Aug 17, 2023
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Our team has spoken to you & we believe your concern has been resolved.
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          R
          Ravikumar murugan
          from Chennai, Tamil Nadu
          Aug 14, 2023
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
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          Address: I don't know
          Website: Mpokket

          I have cleared all the balance dues but yet not received the noc from mpokket they had said that it will come to mail in 15 days but not received yet kindly please send me the noc and clear my cibil score
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response
          Hi Ravikumar murgan,

          Please DM us your registered number explaining your issue in detail & we would certainly help you.

          Regards,
          Team mPokket.
          Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
          Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
          Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved.
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            B
            from Karur, Tamil Nadu
            Aug 11, 2023
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
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            I have closed all the loans in December 21, 2021 already. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ) for me please. Im in my financial need. I need to apply for my personal loan. Im in need of that certificate compulsorily please give the NOC certificate. Please contact me ( [protected] ) or share your customer care number
            Aug 12, 2023
            Complaint marked as Resolved 
            They have called me and provided the NOC certificate.
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response
            Our team has spoken to you & we believe your concern has been resolved.
            Our team has spoken to you & we believe your concern has been resolved.
            Our team has spoken to you & we believe your concern has been resolved.
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              M
              Mohitss0101
              from Jhunjhunu, Rajasthan
              Aug 10, 2023
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
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              Dear Mpockket support team,
              I am deependra Singh, I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps...
              Aug 11, 2023
              Complaint marked as Resolved 
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response
              Our team has spoken to you & we believe your concern has been resolved.
              Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
              Our team has spoken to you & we believe your concern has been resolved.
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                Mohitss0101
                from Jhunjhunu, Rajasthan
                Aug 10, 2023
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
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                Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different person name, gmail and voter I'd is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
                Please update the CIBIL report and remove the other person transaction from my report.
                Aug 11, 2023
                Complaint marked as Resolved 
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response
                Our team has spoken to you & we believe your concern has been resolved.
                Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                Our team has spoken to you & we believe your concern has been resolved.
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                  A
                  Adit0592
                  Aug 9, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Need waiver of loan

                  Hope this email finds you well. I am writing to request your kind consideration for a waiver of the overdue loan amount on my account My name is [Adit Singh], I am aware of my financial obligations, and I deeply regret that circumstances beyond my control have led to the delay in making timely repayments. I lost my job in covid 19, and my mother died by covid so gone in depression, I am committed to resolving this matter and clearing my outstanding...
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                  Snehilvishwakarma
                  from Satna, Madhya Pradesh
                  Aug 9, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
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                  I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

                  My Ref ID - REF3910279
                  Email - [protected]@gmail.com
                  Aug 10, 2023
                  Complaint marked as Resolved 
                  They are working on it. Thank you
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response
                  Our team has spoken to you & we believe your concern has been resolved.
                  Our team has spoken to you & we believe your concern has been resolved.
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                    R
                    Rahulwz741
                    from Thrissur, Kerala
                    Aug 7, 2023
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
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                    Address: Jalan chemical industries pvt limited

                    I have replayed all the amount taken from Jalan chemical industries pvt limited via mpokket my in my cibl its showing as overdue please provide noc for the closure of the loan.i need to apply for the student.please resolve my issue as soon as possible
                    My registered mobile number:[protected]
                    My registered mail:[protected]@gmail.com
                    NB: I dont have my registered phone number with me that the reason why I was unable to pay the due in time.2yrs back I had cleared and closed your loan I want to to remove overdue from my cibl
                    Aug 8, 2023
                    Complaint marked as Resolved 
                    Resolved
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response
                    Our team has spoken to you & we believe your concern has been resolved.
                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Our team has spoken to you & we believe your concern has been resolved.
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                      Rahulwz741
                      from Thrissur, Kerala
                      Aug 7, 2023
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
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                      Address: Jalan chemical industries pvt limited

                      I have replayed the loan taken from Jalan chemical industries pvt limited via mpokket and still its showing on my cibl please provide me with noc as soon as possible
                      My registered mobile number:[protected]
                      My registered email: [protected]@gmail.com
                      NB: now I dont have my registered mobile number
                      Aug 8, 2023
                      Complaint marked as Resolved 
                      Resolved
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response
                      Our team has spoken to you & we believe your concern has been resolved.
                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                      Our team has spoken to you & we believe your concern has been resolved.
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                        S
                        sourikchoudhury
                        from Giridih, Jharkhand
                        Aug 5, 2023
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
                        Resolved
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                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                        Website: mpokket.in

                        I have requested a loan of 1748 on 5th August 2023 around 12 PM in which loan amount got approved after staying in pending for sometime but still not received the amount in my bank account. I am so frustated with mPokket loan policies and their service. Please help me!
                        Aug 5, 2023
                        Complaint marked as Resolved 
                        Issue is resolved
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response
                        Our team has spoken to you & we believe your concern has been resolved.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Our team has spoken to you & we believe your concern has been resolved.
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                          Anubhavkr
                          Aug 5, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Dear Mpockket support team,
                          I am Anubhav Kumar, I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                          I have mailed few days back but got no response.
                          Aug 5, 2023
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 22, 2023
                          mPokket Customer Care's response
                          Our team has spoken to you & we believe your concern has been resolved.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          suman sant's reply, Aug 7, 2023
                          Resolved
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                            H
                            Hariprasad24
                            from Malappuram, Kerala
                            Aug 4, 2023
                            Feb 7, 2024
                            This thread was updated on Feb 7, 2024
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                            Resolved

                            I have taken a loan of 13000 from mpokket and payed almost 14000+ through the app. Only taken 13000 and after that I don't take any one. Aslo the intrest become doubled and the customer executives started calling my relatives and They said they will send legal notice to my house college.. I payed almost above the amount and still ready to pay the remaining amount.. I don't have any job now. I am ready to pay the exact amount with out the intrest or please reduce the penalty amount. I[censored] reduce the penalty I can pay the pending amount. Please help me. I[censored] the mpokket team reduce the penalty I will able to pay.. Please consider my request.
                            Contact number -[protected]
                            Email - [protected]@gmail.com
                            Aug 5, 2023
                            Complaint marked as Resolved 
                            They said they reduce the penalty amount
                            Verified Support
                            Feb 07, 2024
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved.
                            Our team has spoken to you & we believe your concern has been resolved.
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                              ST BEINGIATHAISA
                              Aug 3, 2023
                              Feb 7, 2024
                              This thread was updated on Feb 7, 2024
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                              Resolved

                              Address: Aizawl

                              Dear,
                              Mpockket

                              Thankyou for borrowing money

                              Sir/Miss/Madam

                              Please can Increase my borrowing
                              Eligible for a higher borrowing limit

                              Can you Increase

                              Yourfaithfully
                              St. BEINGIATHAISA
                              Aug 4, 2023
                              Complaint marked as Resolved 
                              Resolved
                              Verified Support
                              Feb 07, 2024
                              mPokket Customer Care's response
                              Our team has spoken to you & we believe your concern has been resolved.
                              Our team has spoken to you & we believe your concern has been resolved.
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                                Nikhil Marwadi
                                Aug 3, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Resolved

                                Address: 97 ward no 05 Bhajipani basti

                                Dear sir,
                                This is nikhil marwadi I have borrowed some amount from m pocket which I have already paid from my side today I have approached to bank for approval of some loan there they told me that your cibil is poor because of outstanding loan which I have already paid.
                                Kindly help me in this regard.
                                [protected]
                                Aug 4, 2023
                                Complaint marked as Resolved 
                                As soon as possible please solved my problem
                                Our team has spoken to you & we believe your concern has been resolved.
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