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4.9
Updated: Dec 31, 2025
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mPokket reviews & complaints page 21

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J
JanMpokket
from HYDERABAD, Andhra Pradesh
Aug 21, 2023
Jun 3, 2025
This thread was updated on Jun 3, 2025
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Loan Mpokket

Hi team

I have cleared all my mpokket loans and requesting noc from them...
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L
lokot
from Visakhapatnam, Andhra Pradesh
Aug 20, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
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I have taken a loan amount of 2300 on april 28 and now they are asking me to pay 3700 just for a month. They are calling my parents everyday asking for money. They have charged very heavy penalty for just being late for repayment. I have not paid due to unavailability of funds. To pay the repayment amount waive the penalty. Then I will pay or else I will not pay.
Aug 23, 2023
Complaint marked as Resolved 
They have called me and provided me a waiver on my loan. Thanks to Naman Tiwary
Verified Support
Feb 07, 2024
mPokket Customer Care's response Hi Surya,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
View replies
Please DM us your registered number explaining your issue in detail & we would certainly help you.
Reply
[email protected]'s reply, Mar 13, 2024
Sir I took loan 8500 5 months back now it's 17500 sir pls settlement the loan
Please DM us your registered number explaining your issue in detail & we would certainly help you.
Reply
[email protected]'s reply, Mar 13, 2024
90597 16899
Hi Sir,

Our team has spoken to you & we believe your concern has been resolved.
Reply
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    A
    Aaron arun
    from Bengaluru, Karnataka
    Aug 17, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    Amount debited from my account but loan status is still open

    I have made my payment of 2074 on 7th July @5:30pm from phone pay amount got debited from my account but loan status is not yet closed reflecting it as payment due I raised a concern 50days back but nobody bothered to contact from mpokket yet pathetic service I request you to waive off one loan of 2074...
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    R
    [email protected]
    Aug 17, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    Request to waive off my penalty amount for my loan

    Dear Mpokket,
    my self CH Rakesh
    Mail id:[protected]@gmail.com
    i have 8 pending loan payments with a total loan amount of rs:15000/-
    but now due late payment i have to pay a total amount of rs:40, 855/-
    i am unable to pay total amount with penalty so request to waive off my penalty amount
    so please look in to the issue this my request please respond i will pay instantly if i get a mail regarding...
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    A
    Anand@Kiran
    Aug 16, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    Plz delete my verification pending bank account

    Address: Tadepalligudem

    Please delete my verification pending bank account, I given wrong Bank details, I have one Bank account, so please delete my verification pending bank account...
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    M
    Mazada
    from Nagaon, Assam
    Aug 14, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

    Registered Mobile- [protected]
    Mail id- [protected]@gmail.com
    Sep 16, 2023
    Complaint marked as Resolved 
    Not solved... urgently solved my problem
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response     Hi Mazada,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
    View replies
    Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
    Reply
    Mazada's [Complaint's author] reply, Aug 16, 2023
    Referral id-REF2470575
    Sumanta mPokket's reply, Aug 17, 2023
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Our team has spoken to you & we believe your concern has been resolved.
    Reply
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      R
      Ravikumar murugan
      from Chennai, Tamil Nadu
      Aug 14, 2023
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      Address: I don't know
      Website: Mpokket

      I have cleared all the balance dues but yet not received the noc from mpokket they had said that it will come to mail in 15 days but not received yet kindly please send me the noc and clear my cibil score
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response       Hi Ravikumar murgan,

      Please DM us your registered number explaining your issue in detail & we would certainly help you.

      Regards,
      Team mPokket.
      View replies
      Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
      Reply
      Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
      Reply
      Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Reply
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
      Reply
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        B
        [email protected]
        from Karur, Tamil Nadu
        Aug 11, 2023
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
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        I have closed all the loans in December 21, 2021 already. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ) for me please. Im in my financial need. I need to apply for my personal loan. Im in need of that certificate compulsorily please give the NOC certificate. Please contact me ( [protected] ) or share your customer care number
        Aug 12, 2023
        Complaint marked as Resolved 
        They have called me and provided the NOC certificate.
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
        View replies
        Our team has spoken to you & we believe your concern has been resolved.
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        Our team has spoken to you & we believe your concern has been resolved.
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          M
          Mohitss0101
          from Jhunjhunu, Rajasthan
          Aug 10, 2023
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
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          Dear Mpockket support team,
          I am deependra Singh, I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps...
          Aug 11, 2023
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved.
          View replies
          Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
          Reply
          Our team has spoken to you & we believe your concern has been resolved.
          Reply
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            M
            Mohitss0101
            from Jhunjhunu, Rajasthan
            Aug 10, 2023
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
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            I didn't taken any loan, but still showing loan transactions in my cibil score

            Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different person name, gmail and voter I'd is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
            Please update the CIBIL report and remove the other person transaction from my report....
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            A
            Adit0592
            Aug 9, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Resolved

            Need waiver of loan

            Hope this email finds you well. I am writing to request your kind consideration for a waiver of the overdue loan amount on my account My name is [Adit Singh], I am aware of my financial obligations, and I deeply regret that circumstances beyond my control have led to the delay in making timely repayments. I lost my job in covid 19, and my mother died by covid so gone in depression, I am committed to resolving this matter and clearing my outstanding...
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            S
            Snehilvishwakarma
            from Satna, Madhya Pradesh
            Aug 9, 2023
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
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            Resolved

            I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

            My Ref ID - REF3910279
            Email - [protected]@gmail.com
            Aug 10, 2023
            Complaint marked as Resolved 
            They are working on it. Thank you
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response             Our team has spoken to you & we believe your concern has been resolved.
            View replies
            Our team has spoken to you & we believe your concern has been resolved.
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              R
              Rahulwz741
              from Thrissur, Kerala
              Aug 7, 2023
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
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              Address: Jalan chemical industries pvt limited

              I have replayed all the amount taken from Jalan chemical industries pvt limited via mpokket my in my cibl its showing as overdue please provide noc for the closure of the loan.i need to apply for the student.please resolve my issue as soon as possible
              My registered mobile number:[protected]
              My registered mail:[protected]@gmail.com
              NB: I dont have my registered phone number with me that the reason why I was unable to pay the due in time.2yrs back I had cleared and closed your loan I want to to remove overdue from my cibl
              Aug 8, 2023
              Complaint marked as Resolved 
              Resolved
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
              View replies
              Please DM us your registered number explaining your issue in detail & we would certainly help you.
              Reply
              Our team has spoken to you & we believe your concern has been resolved.
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                R
                Rahulwz741
                from Thrissur, Kerala
                Aug 7, 2023
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
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                Address: Jalan chemical industries pvt limited

                I have replayed the loan taken from Jalan chemical industries pvt limited via mpokket and still its showing on my cibl please provide me with noc as soon as possible
                My registered mobile number:[protected]
                My registered email: [protected]@gmail.com
                NB: now I dont have my registered mobile number
                Aug 8, 2023
                Complaint marked as Resolved 
                Resolved
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
                View replies
                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                Reply
                Our team has spoken to you & we believe your concern has been resolved.
                Reply
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                  S
                  sourikchoudhury
                  from Giridih, Jharkhand
                  Aug 5, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
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                  Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                  Website: mpokket.in

                  I have requested a loan of 1748 on 5th August 2023 around 12 PM in which loan amount got approved after staying in pending for sometime but still not received the amount in my bank account. I am so frustated with mPokket loan policies and their service. Please help me!
                  Aug 5, 2023
                  Complaint marked as Resolved 
                  Issue is resolved
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
                  View replies
                  Our team has spoken to you & we believe your concern has been resolved.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    A
                    Anubhavkr
                    Aug 5, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Dear Mpockket support team,
                    I am Anubhav Kumar, I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                    I have mailed few days back but got no response.
                    Aug 5, 2023
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 22, 2023
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    View replies
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    suman sant's reply, Aug 7, 2023
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                      H
                      Hariprasad24
                      from Malappuram, Kerala
                      Aug 4, 2023
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
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                      I have taken a loan of 13000 from mpokket and payed almost 14000+ through the app. Only taken 13000 and after that I don't take any one. Aslo the intrest become doubled and the customer executives started calling my relatives and They said they will send legal notice to my house college.. I payed almost above the amount and still ready to pay the remaining amount.. I don't have any job now. I am ready to pay the exact amount with out the intrest or please reduce the penalty amount. I[censored] reduce the penalty I can pay the pending amount. Please help me. I[censored] the mpokket team reduce the penalty I will able to pay.. Please consider my request.
                      Contact number -[protected]
                      Email - [protected]@gmail.com
                      Aug 5, 2023
                      Complaint marked as Resolved 
                      They said they reduce the penalty amount
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      View replies
                      Our team has spoken to you & we believe your concern has been resolved.
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                        S
                        ST BEINGIATHAISA
                        Aug 3, 2023
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
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                        Address: Aizawl

                        Dear,
                        Mpockket

                        Thankyou for borrowing money

                        Sir/Miss/Madam

                        Please can Increase my borrowing
                        Eligible for a higher borrowing limit

                        Can you Increase

                        Yourfaithfully
                        St. BEINGIATHAISA
                        Aug 4, 2023
                        Complaint marked as Resolved 
                        Resolved
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response                         Our team has spoken to you & we believe your concern has been resolved.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          N
                          Nikhil Marwadi
                          Aug 3, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Address: 97 ward no 05 Bhajipani basti

                          Dear sir,
                          This is nikhil marwadi I have borrowed some amount from m pocket which I have already paid from my side today I have approached to bank for approval of some loan there they told me that your cibil is poor because of outstanding loan which I have already paid.
                          Kindly help me in this regard.
                          [protected]
                          Aug 4, 2023
                          Complaint marked as Resolved 
                          As soon as possible please solved my problem
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                            S
                            Sd@234
                            from Jaipur, Rajasthan
                            Aug 2, 2023
                            Aug 24, 2023
                            This thread was updated on Aug 24, 2023
                            Resolved
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                            Resolved

                            Address: 79 Santosh nagar civil lines

                            I have closed my loan since q month ago but it's showing active kindly close my and provide me close statement
                            Sep 25, 2023
                            Complaint marked as Resolved 
                            Resolve
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                            Our team has spoken to you & we believe your concern has been resolved.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                            1 found this helpful
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