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mpokket.com
4.9
Updated: Nov 24, 2025
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44
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mPokket reviews & complaints page 23

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V
Vikiq
Jul 17, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
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Resolved

I've taken a loan of amount 8, 000/-, now the mpokket is forcing me to pay the total amount of around 15000/-.
As i'm being a student cannot pay the total stated amount, where i could wish you to settlement in regarding .
Jul 20, 2023
Complaint marked as Resolved 
Complaint under osm scheme RBI, mpokket grievance contacted me and resolved
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Please DM us your registered number & we would certainly help you.
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Vikiq's [Complaint's author] reply, Jul 20, 2023
Its resolved by grievance office
Please DM us your registered number & we would certainly help you.
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    AbhishuAbhi
    Jul 16, 2023
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
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    I am not able to add my bank account in this app. I opened this app for the first time, even though i cant add my bank account. They say this account already exist.
    +1 photos
    Mar 11, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 09, 2024
    mPokket Customer Care's response     Hi AbhishuAbhi,

    As per the feedback from concerned department, your issue has been already resolved. Therefore, we would request you to mark the complaint as resolved.

    Regards,
    Team mPokket.
    View replies
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    Our team has spoken to you & we believe your concern has been addressed.
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    Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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      AbhishuAbhi
      Jul 16, 2023
      Feb 9, 2024
      This thread was updated on Feb 9, 2024
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      Cant make a bank account

      I downloaded mpokket for the first time. And how while adding a bank account to get my loan amount, the app shows this account already exist. Due to this i am not able to add my bank account in mpokket and take the loan received to me....
      +1 photos
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      janmejaya pradhan
      Jul 15, 2023
      Sep 20, 2023
      This thread was updated on Sep 20, 2023
      Resolved
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      Resolved

      Website: Mpocket loan app.

      I have availed the loan of Rs.16K from Mpokket. Due to the Job layoff and family problems couldn't able to clear the loan. I asked Mpokket representative and sent email 2 months before to settle the loan. I'm ready to settle the loan amount by arranging of 16K which I have taken. Also i have asked for penalty waiver but they are not ready to give penalty waiver and now they are asking me to pay 23K. I still did not get the Job and struggling to survive on daily basis. But with this harassment I cant survive also. Please help me to settle the amount or help with penalty waiver.

      User: Janmejaya Pradhan
      Mobile No: [protected]
      Jul 19, 2023
      Complaint marked as Resolved 
      Mpokket team has responded on my mail also called me and provided me a proper resolution which I needed... thanks to mpokket team.
      View replies
      Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Our team has spoken to you & we believe your concern has been addressed.
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        janmejaya pradhan
        Jul 15, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
        Resolved
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        Resolved

        Website: Mpokket loan app.

        I have availed the loan of Rs.16K from Mpokket. Due to the Job layoff and family problems couldn't able to clear the loan. I asked Mpokket representative and sent email 2 months before to settle the loan. I'm ready to settle the loan amount by arranging of 16K which I have taken. Also i have asked for penalty waiver but they are not ready to give penalty waiver and now they are asking me to pay 23K. I still did not get the Job and struggling to survive on daily basis. But with this harassment I can't survive also. Please help me to settle the amount or help with penalty waiver.
        Jul 19, 2023
        Complaint marked as Resolved 
        Mpokket team has responded on my mail also called me and provided me a proper resolution which I needed... thanks to mpokket team.
        View replies
        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
        Reply
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Reply
        Our team has spoken to you & we believe your concern has been addressed.
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        Our team has spoken to you & we believe your concern has been resolved.
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        Our team has spoken to you & we believe your concern has been resolved.
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          J
          janmejaya pradhan
          Jul 15, 2023
          Sep 28, 2023
          This thread was updated on Sep 28, 2023
          Resolved
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          Resolved

          I have availed the loan of Rs.16K from Mpokket. Due to the Job layoff and family problems I couldn't able to clear the loan. I asked Mpokket representative and sent email 2 months before to settle the loan. I'm ready to pay the loan amount by arranging of 16K which I have taken. But now they are asking me to pay 23K. I have asked also for waiver but they are not ready to give waiver. I still did not get the Job and struggling to survive on daily basis. But with this harassment I cant survive also. Please help me to settle the amount which I had taken.

          User: Janmejaya Pradhan
          Mobile No: [protected]
          Jul 19, 2023
          Complaint marked as Resolved 
          Mpokket team has responded on my mail also called me and provided me a proper resolution which I needed... thanks to mpokket team.
          View replies
          Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
          Reply
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Reply
          Our team has spoken to you & we believe your concern has been addressed.
          Reply
          Our team has spoken to you & we believe your concern has been resolved.
          Reply
          Mpokket team has responded on my mail also called me and provided me a proper resolution which I needed... thanks to mpokket team.
          Reply
          Our team has spoken to you & we believe your concern has been resolved.
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            6:46
            Jul 14, 2023
            Feb 9, 2024
            This thread was updated on Feb 9, 2024
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            No response

            If they call we have to attend if that missies we have to wait for next call until then we have to wait, all the nbfc loan apps follows and updates their activity through WhatsApp but only mpocket will not they will call one time and they will increase the penalty and for some months they will leave it and after few months they will again call to parents they will double the amount. I need waiver and monthly part time if anyone from mpocket...
            Helpful
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            Bhusan Singh
            Jul 13, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
            Resolved
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            Resolved

            I met with some accident with which I wasn't able to repay loans on time and now it's being double with the penalty charges adding in it..I need help else I won't able to repay... I've mailed multiple time still not get any proper resolution...Please do the needful because I want my cibil to be better as I want loan for my further studies.
            Jul 27, 2023
            Complaint marked as Resolved 
            Mpokket team has responded on my mail and provided me a proper resolution which I needed... thanks to mpokket team..
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              Singhania@gorakphur
              Jul 13, 2023
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Resolved

              Even after repaying all loans still showing active in the report...I need immediate action to all this by your Cibil team
              Jul 13, 2023
              Complaint marked as Resolved 
              Team has contacted and suggested to wait few days more.. let's see
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                X"xxxx#mohanaa
                Jul 13, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
                Resolved
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                Resolved

                I've applied loan few months back and haven't recieved the amount and now they are calling me to repay that amount...
                Jul 13, 2023
                Complaint marked as Resolved 
                After DM they've called and resolved my query..thanks mpokket team.
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                  Arsh03
                  Jul 12, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Resolved

                  I have taken a loan amount of Rs 6500. But due to a road accident I meet. It is not possible for me to pay loan amount at that time. Now I am in better condition than before. But the total amount now is 8400. Which is tooo High for me. Please try to understand my situation as I belong to poor family. My family condition is not soo good.
                  Kindly resettlement my loan amount so that it is possible for me to pay loan amount.
                  Hoping a positive response from your side.
                  Jul 13, 2023
                  Complaint marked as Resolved 
                  Provide correct and genuine reason. Attend their calls and they will help you
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    Kousalya Lanka
                    Jul 11, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Resolved

                    I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this isn't the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 about 2 times and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                    +2 photos
                    Jul 16, 2023
                    Complaint marked as Resolved 
                    My complaint is resolved
                    View replies
                    "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    "
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      P
                      Princesingh15
                      from Samastipur, Bihar
                      Jul 11, 2023
                      Feb 9, 2024
                      This thread was updated on Feb 9, 2024
                      Resolved
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                      Resolved

                      Address: Kolkata

                      I need noc from mpokket as I have cleared all their loans .
                      Registered mobile number:- [protected]
                      Email id:- [protected]@gmail.com
                      Feb 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 09, 2024
                      mPokket Customer Care's response                       Hi Prince,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      Please DM us your registered number & we would certainly help you.
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                      Our team has spoken to you & we believe your concern has been addressed.
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                      Our team has spoken to you & we believe your concern has been addressed.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        Balaji Narayanappa
                        Jul 10, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        Resolved

                        I was changed my mobile Redmi to Realme I am not able to get loans so pls help me
                        Jul 27, 2023
                        Complaint marked as Resolved 
                        My problem was resolved
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                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Our team has spoken to you & we believe your concern has been addressed.
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                        My problem was resolved
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                          Srinivascena40
                          from Bengaluru, Karnataka
                          Jul 10, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Address: #25, 6th b cross, 2nd main road, Chowdeshwari Nagar laggere bangalore 560058

                          I have paid all my outstanding loan with penalty on February 2022 but still its showing loan is active while applying loan through bank and also in cibil check its still active, I have been following up with mpokket from more than a year but still there is no progress from them. Seriously its effecting my financial status, i am not able to take loan for emergency.
                          My registered mobile number :[protected]
                          Please verify it and process, i want it to be sorted as soon as possible. Its already been 1.5 years
                          +4 photos
                          Jul 28, 2023
                          Complaint marked as Resolved 
                          I have received no due certificate, mpokket will soon resolved my concern on loan active status
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                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                          Er Um's reply, Feb 23, 2024
                          A loan is active in my cibil but I have paid all dues.
                          A loan is showing active in my cibil account but I have cleared all of my dues so please look into this concern so that my cibil can grow up.
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                            Pavan ghuge
                            from Aurangabad, Uttar Pradesh
                            Jul 7, 2023
                            Sep 26, 2023
                            This thread was updated on Sep 26, 2023
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                            Resolved

                            My loan is Rs 1800But due to some problems I could not pay it early but now I want to do it but I can't pay the fine as it is very high please reduce the fine I join hands 😭
                            +1 photos
                            Jul 20, 2023
                            Complaint marked as Resolved 
                            Issues rsloved by mpocket team
                            View replies
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Hi Pavan,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              SandeepAchanta
                              Jul 7, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Resolved

                              Please provide me waiver for the overdue charges. So I would pay all the amount.
                              Jul 27, 2023
                              Complaint marked as Resolved 
                              Mpokket team has called me and given me a waiver and time to pay. Thanks for this consumer complaints and mpokket team for helping me.
                              View replies
                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Thank you. The issue is resolved
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                                K
                                Kiran Kumar manku
                                Jul 4, 2023
                                Feb 12, 2024
                                This thread was updated on Feb 12, 2024
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                                Resolved

                                Address: Tiruvuru rajupet

                                Loan paid but still showing active
                                +1 photos
                                Mar 14, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 12, 2024
                                mPokket Customer Care's response                                 Hi Kiran,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
                                View replies
                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                  Chandan1999999
                                  from Kolkata, West Bengal
                                  Jul 4, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
                                  Resolved
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                                  Resolved

                                  Please provide me a waiver as not able to repay entire amount
                                  Jul 4, 2023
                                  Complaint marked as Resolved 
                                  Lodged this complaint in error
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                                    Sd@234
                                    from Jaipur, Rajasthan
                                    Jul 3, 2023
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
                                    Resolved
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                                    Resolved

                                    Address: Kolkata

                                    I have paid all my due loan amount kindly provide me NOC and loan disclosure certificate on urgent behalf
                                    Sep 25, 2023
                                    Complaint marked as Resolved 
                                    Resolved
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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