mPokket Complaints & Reviews

Dear Team,

I had deactivated my mpokket account in Sep 2021 and it's showing an active loan in credit report(Experian). I've mailed them.for my NOC document and I got no response from them yet.
Kindly provide Required NOC document.

I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number

I had taken loan from mPokket application starting of the year 2023 and i have always cleared my old dues on time. this time the interest rates were very high and i was unable to pay the amount, for which now my number and phone and other related services are blocked from the Cyber Crime department. i am a student, its highly impossible to pay 13, 000 for a 6, 000 loan. and kindly i request the mPokket application to remove the over dues and allow me to pay the correct amount within a month. And i also request them to remove the cyber crime complaint and release my number. infact i should complain on mPokket application to the cyber crime office for their harrassment and scamming people especially students with high interest rates.
how does the cyber crime department not block mPokket numbers and file case on them? they infact file case and block the victims who are suffering.

I'm Yeshwanth M, I want my mpockket account deleted immediately, I have mailed multiple times for the same, no response from mpokket.
My registered mobile number: [protected]
Mail id: www.[protected]@gmail.com

I'm Yeshwanth M, delete my mpockket account immediately. I mailed multiple times but no response from Mpockket. I want immediate action. My mail id: www.[protected]@gmail.com
Registered mobile number: [protected]

मेरे साथ बहुत बड़ा धोखा हुआ।सोचा था कि पेमेंट कर दूंगा फिर शांति से पढूंगा।पर पेमेंट पे जैसे ही जा रहा पहले तोह अपडेट नही होरा।फिर अपने आप बढ़ रहा है।सर माफी चाहता हूं। सर मेरे सुसाइड के जिमेदार आप होंगे

As much as i agree with the non-payment due to certain circumstances i havent been able to repay the loan taken for which i have been charged with a very rate of interest which is making it even more difficukt to pay the loan back. i humbly request you to take of the penalty charges and i shall clear the entire loan amount in one payment. Thank you

First of all let me clear one thing I am posting this complain again because in the previous complain these fraudsters and scammers called me politely and told me that we agree to cut down the high interest charges and you may pay the nominal amount which you took along with interest i also agreed but as soon as i agreed and marked my complaint as resolved they again started harrasing by sending emails and text messages demanding the same amount of 22400 as before i have attached all proofs with screenshots i want to sue them to their end now. pathetic people
I have taken loan from mpokket of 2200 each of 5 loans they deduct the interest before crediting the amount so i received 2000 each for 5 loans so now i have to pay them 11000 and they gave me 10000 which is completely fine but due to some issues i wasn't able to pay the loan on time which kept on increasing day by day i am jobless and hopeless since 4 months i emailed them and called them explained my issue that i am not even able to pay the principle amount how will i pay the double amount after charging penalty my total amount is now more than 22400 which is unbelievable and impossible for me to pay this much amount if they want their money i can pay back with a nominal penalty charge but how come they charge double the principle amount for a loan which is due from 4 months. on call these guys become like a gangsters and abuse me harassing me from everywhere.
just check all the screen shots of the loan page now it is more than the principle amount which is completely unacceptable and unbearable.
I also want to pay but this is not done how will i pay more than double amount of the loan i received i want to settle these loans but it should be favorable for me as well otherwise no sense in carrying forward the amount day by day as the keep increasing the fine day by day.

I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
[protected]

I had taken a loan from mpokket and now to repay it they have charged double the amount as over due charges ... kindly help me resolve this by waiving off the intrest amount and I will settle the entire amount at once.

I had availed loan from Mpokket when i was a student, when i was unable to pay i reached out to Mpokket regarding extension and they agreed verbally over an email, and later after three days started calling my reference numbers and harassed them to pay on behalf of me, we later failed a case with the nearby police station and the calls stopped and when i contacted them back they didn't care to reply back. Now they started emailing with a threaten to put my job at risk, later after a long conversation with 12 different employees for 180 hours, one of the supervisors agreed to waive the fine amount and agreed to share a link to repay in full, I did as a good customer and was happy my loan was closed, but i started getting calls again and when i emailed back to the same email thread no replied, now customer call centre support team leader, Mhd Saleem(sorry if the name is not spelled right) claims there is no such supervisors team, now asking to repay the due amount with extra charge's, i am not willing to pay more and if there is such team called supervisors, let them handle and get it resolved,

I have taken the loan form Mpockt. And i have paid all the loan amount with all interest and dues . But still they didn't provide me with the NOC of the laon repayment. And just give tax receipt for the repayment mentioning just repayment fees Rs. 1.7 where as my loan amount is different. Not mentioning any information about loan amount and interest dues on the receipt.

I paid all my dues In the month of July 2023, till now it's showing active status in my credit report and I didn't received NOC for that payment please look into this, I had very low credit due to mpokket
My reg.no : [protected]
Contact.no : [protected]

Sir, mam my account is blocked due to no longer acess now I am back to use my mpocket so I am kindly requested to sir, or mam please active my account.
My mob- no= [protected]

I have taken a loan on mpokket and i eas paying dues properly but since 4 months in unable to pay due to unemployment but u guys are charging more interest in which I am unable to pay kindly give me time

I have made a payment yesterday for INR 2144, amount got deducted from my account, however, in your app, its not updated and it got failed.. I tried calling to customer support, also sent email but no response yet.

Please check and update.
Contact No : [protected]

I have been using mpokket for 3 years now and been a loyal in paying off the loan in time. But for some personal issues and changing of phone I could not pay my loan in time for the past 10months now. I have taken 10, 600 but now they have send me a legal notice asking for 21, 200 to pay. Which I can see tremendous change in interest in these few months. So I kindly beg of you to waved off some interest / penalty charges and don't send any legal notice. I will make sure to pay all these dues by the end of this month.

I have made repayment of 2073 through phone pay on September 1st and it showed failed but my money debit from account and not refunded till now and I have raised ticket also no response from them and daily 2 3 people calls and i have informed same to them but they have not cleared it yet.

I am mpokket since long time and always paid the loan but the loan which I took last year was unable to pay due to major heart attack of my husband where our medical got lapsed and I was jobless ...by that time I had paid almost and 8000 was remaining . In month of Jan I spoke to grivenance team and told them situation right now 8000 amount became 17700 which I a I'm not currently in situation to pay such amount.and that time also I had asked as they gave time that my intereste and penalty they said won't be high ..and after having conversation with me they called my mom and send her msg which is not correcr ...I request to take action on the one who send and I can pay 8000
Registered mobile number - [protected]
Name- jeena Sunil
Pls waived off my late fee

I am not able spend money for my daily needs that is why I took money from mpokket due to nonpayment of money they have increased the amount almost to double which is very difficult for me to pay I request some action to be taken regarding same I wish mpokket to take necessary steps .