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mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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1255
Unresolved
32
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mPokket reviews & complaints page 25

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U
userwtf123
Aug 21, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
Aug 29, 2023
Complaint marked as Resolved 
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Please DM us your number explaining your issue in detail & we would certainly help you.
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Please DM us your number explaining your issue in detail & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Our team has spoken to you & we believe your concern has been resolved.
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    S
    [email protected]
    Aug 21, 2023
    Sep 24, 2023
    This thread was updated on Sep 24, 2023
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    Address: Amoni,Nagaon,Assam

    Respected sir/madam
    I have never taken any loan from your company but there are six loan showing in cibil..that's why I am facing so many problems.
    Please take necessary action and remove loans which is showing in my cibil.
    Thanking you.
    Regards.
    Saikul Islam
    Sep 24, 2023
    Complaint marked as Resolved 
    Till date my problem is not solve. Still showing 7 fake personal loan on my cibil...
    View replies
    Please DM us your number explaining your issue in detail & we would certainly help you.
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    Please DM us your number explaining your issue in detail & we would certainly help you.
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    Please DM us your registered number explaining your issue in detail & we would certainly help you.
    Reply
    Please DM us your registered number explaining your issue in detail & we would certainly help you.
    Reply
    Please DM us your number explaining your issue in detail & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
    Reply
    [protected]
    This is my parmanent mobile number.
    Reply
    mPokket Customer Care's response, Sep 28, 2023
    Verified Support
    Our team has spoken to you & we believe your concern has been addressed.
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      V
      viswa.b
      from chennai, Tamil Nadu
      Aug 21, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Dear mpokket, this is viswanathan and my registered number is ([protected]). kindly close my mpokket account and submit my noc as soon as possible . the reason for closing my account I am not using this mpokket for 1 year and I am leaving for higher education purposes so I need to close my mpokket account. so kindly take this into serious action and close my account as soon as possible.
      Aug 21, 2023
      Complaint marked as Resolved 
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      Our team has spoken to you & we believe your concern has been resolved.
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      The problem has been resolved soon👍
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      Our team has spoken to you & we believe your concern has been resolved.
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        J
        JanMpokket
        from HYDERABAD, Andhra Pradesh
        Aug 21, 2023
        Jun 3, 2025
        This thread was updated on Jun 3, 2025
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        Hi team

        I have cleared all my mpokket loans and requesting noc from them
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response         Hi JanMpokket,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        View replies
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Reply
        Our team has spoken to you & we believe your concern has been resolved. We would request you to mark your complaint as resolved as your issue has been successfully resolved from our end.
        Reply
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
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        Please DM us your registered number explaining your issue in detail & we would certainly help you.
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        Our team has spoken to you & we believe your concern has been resolved.
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        I already paid my dues but again showing dues
        My m pokket ID
        ([protected])
        email id :- [protected]@gmail.com

        You can contact me : [protected]
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          L
          lokot
          from Visakhapatnam, Andhra Pradesh
          Aug 20, 2023
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
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          Resolved

          I have taken a loan amount of 2300 on april 28 and now they are asking me to pay 3700 just for a month. They are calling my parents everyday asking for money. They have charged very heavy penalty for just being late for repayment. I have not paid due to unavailability of funds. To pay the repayment amount waive the penalty. Then I will pay or else I will not pay.
          Aug 23, 2023
          Complaint marked as Resolved 
          They have called me and provided me a waiver on my loan. Thanks to Naman Tiwary
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response           Hi Surya,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
          View replies
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Reply
          [email protected]'s reply, Mar 13, 2024
          Sir I took loan 8500 5 months back now it's 17500 sir pls settlement the loan
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Reply
          [email protected]'s reply, Mar 13, 2024
          90597 16899
          Hi Sir,

          Our team has spoken to you & we believe your concern has been resolved.
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            A
            Aaron arun
            from Bengaluru, Karnataka
            Aug 17, 2023
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
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            I have made my payment of 2074 on 7th July @5:30pm from phone pay amount got debited from my account but loan status is not yet closed reflecting it as payment due I raised a concern 50days back but nobody bothered to contact from mpokket yet pathetic service I request you to waive off one loan of 2074
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response             Hi Aaron arun,

            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised query as resolved.

            Regards,
            Team mPokket.
            View replies
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been addressed.
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            Our team has spoken to you & we believe your concern has been resolved.
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            Hi Arun,

            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised query as resolved.
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              A
              Anand@Kiran
              Aug 16, 2023
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
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              Address: Tadepalligudem

              Please delete my verification pending bank account, I given wrong Bank details, I have one Bank account, so please delete my verification pending bank account
              Aug 16, 2023
              Complaint marked as Resolved 
              Plz delete my verification pending bank account, I given wrong Bank account details, I have only one Bank account, so please delete my verification pending bank account, my mail [email protected] and my mobile number 7993838845
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Hi Anand,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              View replies
              Our team has spoken to you & we believe your concern has been resolved.
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                M
                Mazada
                from Nagaon, Assam
                Aug 14, 2023
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
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                I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

                Registered Mobile- [protected]
                Mail id- [protected]@gmail.com
                Sep 16, 2023
                Complaint marked as Resolved 
                Not solved... urgently solved my problem
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response                 Hi Mazada,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                View replies
                Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                Reply
                Mazada's [Complaint's author] reply, Aug 16, 2023
                Referral id-REF2470575
                Sumanta mPokket's reply, Aug 17, 2023
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Our team has spoken to you & we believe your concern has been resolved.
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                  R
                  Ravikumar murugan
                  from Chennai, Tamil Nadu
                  Aug 14, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
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                  Address: I don't know
                  Website: Mpokket

                  I have cleared all the balance dues but yet not received the noc from mpokket they had said that it will come to mail in 15 days but not received yet kindly please send me the noc and clear my cibil score
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response                   Hi Ravikumar murgan,

                  Please DM us your registered number explaining your issue in detail & we would certainly help you.

                  Regards,
                  Team mPokket.
                  View replies
                  Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                  Reply
                  Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                  Reply
                  Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                  Reply
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                  Reply
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                  Reply
                  Our team has spoken to you & we believe your concern has been resolved.
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                    B
                    [email protected]
                    from Karur, Tamil Nadu
                    Aug 11, 2023
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
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                    I have closed all the loans in December 21, 2021 already. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ) for me please. Im in my financial need. I need to apply for my personal loan. Im in need of that certificate compulsorily please give the NOC certificate. Please contact me ( [protected] ) or share your customer care number
                    Aug 12, 2023
                    Complaint marked as Resolved 
                    They have called me and provided the NOC certificate.
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    View replies
                    Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      M
                      Mohitss0101
                      from Jhunjhunu, Rajasthan
                      Aug 10, 2023
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
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                      Dear Mpockket support team,
                      I am deependra Singh, I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps...
                      Aug 11, 2023
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      View replies
                      Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved.
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                        M
                        Mohitss0101
                        from Jhunjhunu, Rajasthan
                        Aug 10, 2023
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
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                        Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different person name, gmail and voter I'd is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
                        Please update the CIBIL report and remove the other person transaction from my report.
                        Aug 11, 2023
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response                         Our team has spoken to you & we believe your concern has been resolved.
                        View replies
                        Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                        Reply
                        Our team has spoken to you & we believe your concern has been resolved.
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                          S
                          Snehilvishwakarma
                          from Satna, Madhya Pradesh
                          Aug 9, 2023
                          Feb 7, 2024
                          This thread was updated on Feb 7, 2024
                          Resolved
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                          Resolved

                          I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

                          My Ref ID - REF3910279
                          Email - [protected]@gmail.com
                          Aug 10, 2023
                          Complaint marked as Resolved 
                          They are working on it. Thank you
                          Verified Support
                          Feb 07, 2024
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                            R
                            Rahulwz741
                            from Thrissur, Kerala
                            Aug 7, 2023
                            Feb 7, 2024
                            This thread was updated on Feb 7, 2024
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                            Resolved

                            Address: Jalan chemical industries pvt limited

                            I have replayed all the amount taken from Jalan chemical industries pvt limited via mpokket my in my cibl its showing as overdue please provide noc for the closure of the loan.i need to apply for the student.please resolve my issue as soon as possible
                            My registered mobile number:[protected]
                            My registered mail:[protected]@gmail.com
                            NB: I dont have my registered phone number with me that the reason why I was unable to pay the due in time.2yrs back I had cleared and closed your loan I want to to remove overdue from my cibl
                            Aug 8, 2023
                            Complaint marked as Resolved 
                            Resolved
                            Verified Support
                            Feb 07, 2024
                            mPokket Customer Care's response                             Our team has spoken to you & we believe your concern has been resolved.
                            View replies
                            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                              Rahulwz741
                              from Thrissur, Kerala
                              Aug 7, 2023
                              Feb 7, 2024
                              This thread was updated on Feb 7, 2024
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                              Address: Jalan chemical industries pvt limited

                              I have replayed the loan taken from Jalan chemical industries pvt limited via mpokket and still its showing on my cibl please provide me with noc as soon as possible
                              My registered mobile number:[protected]
                              My registered email: [protected]@gmail.com
                              NB: now I dont have my registered mobile number
                              Aug 8, 2023
                              Complaint marked as Resolved 
                              Resolved
                              Verified Support
                              Feb 07, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Reply
                              Our team has spoken to you & we believe your concern has been resolved.
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                                S
                                sourikchoudhury
                                from Giridih, Jharkhand
                                Aug 5, 2023
                                Feb 7, 2024
                                This thread was updated on Feb 7, 2024
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                                Resolved

                                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                                Website: mpokket.in

                                I have requested a loan of 1748 on 5th August 2023 around 12 PM in which loan amount got approved after staying in pending for sometime but still not received the amount in my bank account. I am so frustated with mPokket loan policies and their service. Please help me!
                                Aug 5, 2023
                                Complaint marked as Resolved 
                                Issue is resolved
                                Verified Support
                                Feb 07, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Anubhavkr
                                  Aug 5, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Resolved

                                  Dear Mpockket support team,
                                  I am Anubhav Kumar, I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                                  I have mailed few days back but got no response.
                                  Aug 5, 2023
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 22, 2023
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
                                  View replies
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  Reply
                                  suman sant's reply, Aug 7, 2023
                                  Resolved
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                                    H
                                    Hariprasad24
                                    from Malappuram, Kerala
                                    Aug 4, 2023
                                    Feb 7, 2024
                                    This thread was updated on Feb 7, 2024
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                                    Resolved

                                    I have taken a loan of 13000 from mpokket and payed almost 14000+ through the app. Only taken 13000 and after that I don't take any one. Aslo the intrest become doubled and the customer executives started calling my relatives and They said they will send legal notice to my house college.. I payed almost above the amount and still ready to pay the remaining amount.. I don't have any job now. I am ready to pay the exact amount with out the intrest or please reduce the penalty amount. I[censored] reduce the penalty I can pay the pending amount. Please help me. I[censored] the mpokket team reduce the penalty I will able to pay.. Please consider my request.
                                    Contact number -[protected]
                                    Email - [protected]@gmail.com
                                    Aug 5, 2023
                                    Complaint marked as Resolved 
                                    They said they reduce the penalty amount
                                    Verified Support
                                    Feb 07, 2024
                                    mPokket Customer Care's response                                     Our team has spoken to you & we believe your concern has been resolved.
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                                      S
                                      ST BEINGIATHAISA
                                      Aug 3, 2023
                                      Feb 7, 2024
                                      This thread was updated on Feb 7, 2024
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                                      Resolved

                                      Address: Aizawl

                                      Dear,
                                      Mpockket

                                      Thankyou for borrowing money

                                      Sir/Miss/Madam

                                      Please can Increase my borrowing
                                      Eligible for a higher borrowing limit

                                      Can you Increase

                                      Yourfaithfully
                                      St. BEINGIATHAISA
                                      Aug 4, 2023
                                      Complaint marked as Resolved 
                                      Resolved
                                      Verified Support
                                      Feb 07, 2024
                                      mPokket Customer Care's response                                       Our team has spoken to you & we believe your concern has been resolved.
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                                        Nikhil Marwadi
                                        Aug 3, 2023
                                        Sep 22, 2023
                                        This thread was updated on Sep 22, 2023
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                                        Address: 97 ward no 05 Bhajipani basti

                                        Dear sir,
                                        This is nikhil marwadi I have borrowed some amount from m pocket which I have already paid from my side today I have approached to bank for approval of some loan there they told me that your cibil is poor because of outstanding loan which I have already paid.
                                        Kindly help me in this regard.
                                        [protected]
                                        Aug 4, 2023
                                        Complaint marked as Resolved 
                                        As soon as possible please solved my problem
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