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mpokket.com
4.9
Updated: Aug 12, 2026
Complaints 1289
Resolved
1255
Unresolved
34
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mPokket reviews & complaints page 25

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A
aditya rajj
Aug 22, 2023
Resolved
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My registered number is[protected] . I am facing a problem in closing my loan. The number I used to register myself in mpokket is no longer in use. I kindly request you to provide me with an alternate so that I can close the loan.

Please do respond as soon as possible.Otherwise the interest will keep increasing.
Aug 31, 2023
Complaint marked as Resolved 
I got access to my account through email so I closed my loan
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Please DM us your registered number explaining your issue in detail & we would certainly help you.
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Our team has spoken to you & we believe your concern has been resolved.
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    Sahil Parvej
    Aug 21, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    I have a very old customer relation in mpokket
    Few months back i will not able to pay 5000 loans for my family and job issue...then mpokket as a penalty ask to pay 10320 which is very high . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
    Registered mobile number - [protected]
    Name- Sohel Akhtar
    Pls waived off my late fee and contacted me for payment in this number [protected]
    Aug 23, 2023
    Complaint marked as Resolved 
    Call me on 6296880512 Or contact me on - [email protected]
    View replies
    Help me pls mpokket
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      userwtf123
      Aug 21, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
      Aug 29, 2023
      Complaint marked as Resolved 
      View replies
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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      Please DM us your number explaining your issue in detail & we would certainly help you.
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      Please DM us your number explaining your issue in detail & we would certainly help you.
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      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Our team has spoken to you & we believe your concern has been resolved.
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        S
        [email protected]
        Aug 21, 2023
        Sep 24, 2023
        This thread was updated on Sep 24, 2023
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        Address: Amoni,Nagaon,Assam

        Respected sir/madam
        I have never taken any loan from your company but there are six loan showing in cibil..that's why I am facing so many problems.
        Please take necessary action and remove loans which is showing in my cibil.
        Thanking you.
        Regards.
        Saikul Islam
        Sep 24, 2023
        Complaint marked as Resolved 
        Till date my problem is not solve. Still showing 7 fake personal loan on my cibil...
        View replies
        Please DM us your number explaining your issue in detail & we would certainly help you.
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        Please DM us your number explaining your issue in detail & we would certainly help you.
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        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Reply
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
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        Please DM us your number explaining your issue in detail & we would certainly help you.
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        Our team has spoken to you & we believe your concern has been resolved.
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        [protected]
        This is my parmanent mobile number.
        Reply
        mPokket Customer Care's response, Sep 28, 2023
        Verified Support
        Our team has spoken to you & we believe your concern has been addressed.
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          V
          viswa.b
          from chennai, Tamil Nadu
          Aug 21, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Dear mpokket, this is viswanathan and my registered number is ([protected]). kindly close my mpokket account and submit my noc as soon as possible . the reason for closing my account I am not using this mpokket for 1 year and I am leaving for higher education purposes so I need to close my mpokket account. so kindly take this into serious action and close my account as soon as possible.
          Aug 21, 2023
          Complaint marked as Resolved 
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          Our team has spoken to you & we believe your concern has been resolved.
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          The problem has been resolved soon👍
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          1 found this helpful
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            J
            JanMpokket
            from HYDERABAD, Andhra Pradesh
            Aug 21, 2023
            Jun 3, 2025
            This thread was updated on Jun 3, 2025
            Resolved
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            Resolved

            Hi team

            I have cleared all my mpokket loans and requesting noc from them
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response             Hi JanMpokket,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            View replies
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Reply
            Our team has spoken to you & we believe your concern has been resolved. We would request you to mark your complaint as resolved as your issue has been successfully resolved from our end.
            Reply
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved.
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            I already paid my dues but again showing dues
            My m pokket ID
            ([protected])
            email id :- [protected]@gmail.com

            You can contact me : [protected]
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              L
              lokot
              from Visakhapatnam, Andhra Pradesh
              Aug 20, 2023
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
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              Resolved

              I have taken a loan amount of 2300 on april 28 and now they are asking me to pay 3700 just for a month. They are calling my parents everyday asking for money. They have charged very heavy penalty for just being late for repayment. I have not paid due to unavailability of funds. To pay the repayment amount waive the penalty. Then I will pay or else I will not pay.
              Aug 23, 2023
              Complaint marked as Resolved 
              They have called me and provided me a waiver on my loan. Thanks to Naman Tiwary
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Hi Surya,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              View replies
              Please DM us your registered number explaining your issue in detail & we would certainly help you.
              Reply
              [email protected]'s reply, Mar 13, 2024
              Sir I took loan 8500 5 months back now it's 17500 sir pls settlement the loan
              Please DM us your registered number explaining your issue in detail & we would certainly help you.
              Reply
              [email protected]'s reply, Mar 13, 2024
              90597 16899
              Hi Sir,

              Our team has spoken to you & we believe your concern has been resolved.
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                A
                Aaron arun
                from Bengaluru, Karnataka
                Aug 17, 2023
                Feb 7, 2024
                This thread was updated on Feb 7, 2024
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                I have made my payment of 2074 on 7th July @5:30pm from phone pay amount got debited from my account but loan status is not yet closed reflecting it as payment due I raised a concern 50days back but nobody bothered to contact from mpokket yet pathetic service I request you to waive off one loan of 2074
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 07, 2024
                mPokket Customer Care's response                 Hi Aaron arun,

                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised query as resolved.

                Regards,
                Team mPokket.
                View replies
                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                Our team has spoken to you & we believe your concern has been addressed.
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                Our team has spoken to you & we believe your concern has been resolved.
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                Hi Arun,

                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised query as resolved.
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                  A
                  Anand@Kiran
                  Aug 16, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
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                  Address: Tadepalligudem

                  Please delete my verification pending bank account, I given wrong Bank details, I have one Bank account, so please delete my verification pending bank account
                  Aug 16, 2023
                  Complaint marked as Resolved 
                  Plz delete my verification pending bank account, I given wrong Bank account details, I have only one Bank account, so please delete my verification pending bank account, my mail [email protected] and my mobile number 7993838845
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response                   Hi Anand,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
                  View replies
                  Our team has spoken to you & we believe your concern has been resolved.
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                    M
                    Mazada
                    from Nagaon, Assam
                    Aug 14, 2023
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
                    Resolved
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                    Resolved

                    I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

                    Registered Mobile- [protected]
                    Mail id- [protected]@gmail.com
                    Sep 16, 2023
                    Complaint marked as Resolved 
                    Not solved... urgently solved my problem
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response                     Hi Mazada,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    View replies
                    Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                    Reply
                    Mazada's [Complaint's author] reply, Aug 16, 2023
                    Referral id-REF2470575
                    Sumanta mPokket's reply, Aug 17, 2023
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Our team has spoken to you & we believe your concern has been resolved.
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                      R
                      Ravikumar murugan
                      from Chennai, Tamil Nadu
                      Aug 14, 2023
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
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                      Address: I don't know
                      Website: Mpokket

                      I have cleared all the balance dues but yet not received the noc from mpokket they had said that it will come to mail in 15 days but not received yet kindly please send me the noc and clear my cibil score
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response                       Hi Ravikumar murgan,

                      Please DM us your registered number explaining your issue in detail & we would certainly help you.

                      Regards,
                      Team mPokket.
                      View replies
                      Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                      Reply
                      Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                      Reply
                      Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                      Reply
                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved.
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                        B
                        [email protected]
                        from Karur, Tamil Nadu
                        Aug 11, 2023
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
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                        I have closed all the loans in December 21, 2021 already. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ) for me please. Im in my financial need. I need to apply for my personal loan. Im in need of that certificate compulsorily please give the NOC certificate. Please contact me ( [protected] ) or share your customer care number
                        Aug 12, 2023
                        Complaint marked as Resolved 
                        They have called me and provided the NOC certificate.
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response                         Our team has spoken to you & we believe your concern has been resolved.
                        View replies
                        Our team has spoken to you & we believe your concern has been resolved.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          M
                          Mohitss0101
                          from Jhunjhunu, Rajasthan
                          Aug 10, 2023
                          Feb 7, 2024
                          This thread was updated on Feb 7, 2024
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                          Resolved

                          Dear Mpockket support team,
                          I am deependra Singh, I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps...
                          Aug 11, 2023
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 07, 2024
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
                          View replies
                          Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                          Reply
                          Our team has spoken to you & we believe your concern has been resolved.
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                            M
                            Mohitss0101
                            from Jhunjhunu, Rajasthan
                            Aug 10, 2023
                            Feb 7, 2024
                            This thread was updated on Feb 7, 2024
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                            Resolved

                            Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different person name, gmail and voter I'd is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
                            Please update the CIBIL report and remove the other person transaction from my report.
                            Aug 11, 2023
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 07, 2024
                            mPokket Customer Care's response                             Our team has spoken to you & we believe your concern has been resolved.
                            View replies
                            Hi Sir, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved.
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                              S
                              Snehilvishwakarma
                              from Satna, Madhya Pradesh
                              Aug 9, 2023
                              Feb 7, 2024
                              This thread was updated on Feb 7, 2024
                              Resolved
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                              Resolved

                              I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

                              My Ref ID - REF3910279
                              Email - [protected]@gmail.com
                              Aug 10, 2023
                              Complaint marked as Resolved 
                              They are working on it. Thank you
                              Verified Support
                              Feb 07, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                R
                                Rahulwz741
                                from Thrissur, Kerala
                                Aug 7, 2023
                                Feb 7, 2024
                                This thread was updated on Feb 7, 2024
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                                Resolved

                                Address: Jalan chemical industries pvt limited

                                I have replayed all the amount taken from Jalan chemical industries pvt limited via mpokket my in my cibl its showing as overdue please provide noc for the closure of the loan.i need to apply for the student.please resolve my issue as soon as possible
                                My registered mobile number:[protected]
                                My registered mail:[protected]@gmail.com
                                NB: I dont have my registered phone number with me that the reason why I was unable to pay the due in time.2yrs back I had cleared and closed your loan I want to to remove overdue from my cibl
                                Aug 8, 2023
                                Complaint marked as Resolved 
                                Resolved
                                Verified Support
                                Feb 07, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
                                View replies
                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                Reply
                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Rahulwz741
                                  from Thrissur, Kerala
                                  Aug 7, 2023
                                  Feb 7, 2024
                                  This thread was updated on Feb 7, 2024
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                                  Address: Jalan chemical industries pvt limited

                                  I have replayed the loan taken from Jalan chemical industries pvt limited via mpokket and still its showing on my cibl please provide me with noc as soon as possible
                                  My registered mobile number:[protected]
                                  My registered email: [protected]@gmail.com
                                  NB: now I dont have my registered mobile number
                                  Aug 8, 2023
                                  Complaint marked as Resolved 
                                  Resolved
                                  Verified Support
                                  Feb 07, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
                                  View replies
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    S
                                    sourikchoudhury
                                    from Giridih, Jharkhand
                                    Aug 5, 2023
                                    Feb 7, 2024
                                    This thread was updated on Feb 7, 2024
                                    Resolved
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                                    Resolved

                                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                                    Website: mpokket.in

                                    I have requested a loan of 1748 on 5th August 2023 around 12 PM in which loan amount got approved after staying in pending for sometime but still not received the amount in my bank account. I am so frustated with mPokket loan policies and their service. Please help me!
                                    Aug 5, 2023
                                    Complaint marked as Resolved 
                                    Issue is resolved
                                    Verified Support
                                    Feb 07, 2024
                                    mPokket Customer Care's response                                     Our team has spoken to you & we believe your concern has been resolved.
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                                      A
                                      Anubhavkr
                                      Aug 5, 2023
                                      Sep 22, 2023
                                      This thread was updated on Sep 22, 2023
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                                      Resolved

                                      Dear Mpockket support team,
                                      I am Anubhav Kumar, I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                                      I have mailed few days back but got no response.
                                      Aug 5, 2023
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 22, 2023
                                      mPokket Customer Care's response                                       Our team has spoken to you & we believe your concern has been resolved.
                                      View replies
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      Reply
                                      suman sant's reply, Aug 7, 2023
                                      Resolved
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                                        H
                                        Hariprasad24
                                        from Malappuram, Kerala
                                        Aug 4, 2023
                                        Feb 7, 2024
                                        This thread was updated on Feb 7, 2024
                                        Resolved
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                                        I have taken a loan of 13000 from mpokket and payed almost 14000+ through the app. Only taken 13000 and after that I don't take any one. Aslo the intrest become doubled and the customer executives started calling my relatives and They said they will send legal notice to my house college.. I payed almost above the amount and still ready to pay the remaining amount.. I don't have any job now. I am ready to pay the exact amount with out the intrest or please reduce the penalty amount. I[censored] reduce the penalty I can pay the pending amount. Please help me. I[censored] the mpokket team reduce the penalty I will able to pay.. Please consider my request.
                                        Contact number -[protected]
                                        Email - [protected]@gmail.com
                                        Aug 5, 2023
                                        Complaint marked as Resolved 
                                        They said they reduce the penalty amount
                                        Verified Support
                                        Feb 07, 2024
                                        mPokket Customer Care's response                                         Our team has spoken to you & we believe your concern has been resolved.
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                                        Our team has spoken to you & we believe your concern has been resolved.
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                                          Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
                                          mPokket
                                          Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
                                          mPokket

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