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mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
Resolved
1254
Unresolved
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mPokket reviews & complaints page 27

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A
Av rao
from Kamareddy, Andhra Pradesh
May 7, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
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Address: Kamareddy

I cleared my mpoket loan Repayment.so please send me my closeing letter NOC FORM immediately
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response
Hi Avrao,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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    Srbhi
    May 6, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
    Resolved
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    I have taken loan from mpokket of 2200 loans they deduct the intrest before credtiting the amount so i received 2000 loans so now due to some issues i wasnt able to pay the loan on time which kept on increasing day by day i am jobless and hopeless i emailed them and called them explained my issue that i am not even able to pay the whole sum amount how will i pay the double amount after charging penalty my total amount is now more than 24000 which is unbelievable and impossible for me to pay this much amount if they want their money i can pay back with a nominal penalty charge but how come they charge double the principle amount for a loan which is due from 5 months. on call these guys become like a gangsters and abuse me harassing me from everywhere. and said kidnapping our family member and children who give the right to say like this.
    It is more than the principle amount which is completely unaccetable and unbearable.
    I also want to pay but this is not done how will i pay more than double amount of the loan i received i want to settle these loans but it should be favourable for me as well otherwise no sense in carrying forward the amount day by day as the keep increasing the fine day by day. They also circular image of mine with address to all contact to harassing me and my family... IT is not good
    Oct 23, 2023
    Complaint marked as Resolved 
    Verified Support
    Sep 01, 2023
    mPokket Customer Care's response
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Verified Support
    Sep 01, 2023
    mPokket Customer Care's response
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Verified Support
    Sep 13, 2023
    mPokket Customer Care's response
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Verified Support
    Sep 22, 2023
    mPokket Customer Care's response
    Our team has spoken to you & we believe your concern has been resolved.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
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      Srbhi
      May 6, 2023
      Feb 12, 2024
      This thread was updated on Feb 12, 2024
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      Mpokket app loan recovery agent circular all image and number to all to all contact with image which very ridiculous thing and also harassing with harass words to kill family member for loan amount which was2000 .. Now it come to 24000 in two to three month as a penalty daily basis. This is not good thing.. They also make calls to harassing us blackmail to harassing family member. We make call to want some time to repay the loan amount they misbehave with us.. Circular the image with address this is very wrong. Use bullying language this this good thing..
      Mar 14, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 12, 2024
      mPokket Customer Care's response
      Hi Srbhi,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
      Hi Srbhi,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
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        J
        Jerlinanisha
        from Bengaluru, Karnataka
        May 4, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
        Resolved
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        I have not gotten my NOC even after paying my due. please help out with it as its effecting my cibil score
        Aug 11, 2023
        Complaint marked as Resolved 
        Was giving proper guildlines and the NOC was submitted
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Hi Jerlina,

        Our team has spoken to you & we believe your concern has been resolved.
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          D
          Dubom
          May 3, 2023
          Feb 12, 2024
          This thread was updated on Feb 12, 2024
          Resolved
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          Address: West Bengal

          Someone by the name of Afruz Alom sk is using my id and took so many loans, my credit score is to low to take any other loan from anywhere. They should check and match the name before opening an account or giving loan. I am unemployed and poor I cannot start a business or do anything because of my low credit score. Please call that person and delete that account
          Mar 14, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 12, 2024
          mPokket Customer Care's response
          Hi Dubom,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Hi Dubom,

          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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            H
            hari96599
            May 3, 2023
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
            Resolved
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            Address: Ongole

            Hi sir
            I am paying all mpokkket loans on early time. So, please help me to increase my available credit limit
            Mar 14, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 12, 2024
            mPokket Customer Care's response
            Hi Hari,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
            Hi Hari96599,

            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

            Regards,
            Team mPokket.
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              Yogesh5556
              May 3, 2023
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
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              Loan id MKC8816028ID19461625
              MKC8816028ID19461625 These two loans not updated in cibil i have closed this loans in aug-2021
              Mar 14, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response
              Hi Yogesh,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              "
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Our team has spoken to you & we believe your concern has been resolved.
              Our team has spoken to you & we believe your concern has been resolved.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Hi Yogesh5556,

              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

              Regards,
              Team mPokket.
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                D
                May 2, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
                Resolved
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                I borrowed a loan amount from a company named mpokket, it was 1k, 2k, 2k amount of 7k which I cleared in the month of February 2023. But it is may now and after checking my cibil the loans still shows active even after paying full amount by the name of Jalanchemical. Because of this my cibil score is affecting badly. I tried emailing this company so many times but there is no response, the company is also not providing any NOC on that note. I request you to please take a strict action.
                Aug 3, 2023
                Complaint marked as Resolved 
                It took longer but it got resolved.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Hi Diksha,

                Our team has spoken to you & we believe your concern has been resolved.
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                  Sourav Ratney
                  May 1, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  I had taken loan of 10000 rupees in total. Which involved separate loans, 4 loans of amount 2000 and 1 loan of amount 1000. I was unable to pay earlier and now the loan repayment amount has increased to 18000 rupees. I am ready to pay the outstanding but I cannot pay the penalty that's added. I request mpokket to allow me to do a settlement by waiving off the penalty.
                  Aug 27, 2023
                  Complaint marked as Resolved 
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Our team has spoken to you & we believe your concern has been resolved.
                  Hi Sourav,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    V
                    Viju2000
                    from Bailhongal, Karnataka
                    May 1, 2023
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
                    Resolved
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                    Address: SGV AYURVEDIC MEDICAL COLLEGE BAILHONGAL

                    I have repaid the loan amount please increase credit limit
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response
                    Hi Viju,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Hi Viju,

                    Our team has spoken to you & we believe your concern has been resolved.
                    Hi Viju,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised complaint as resolved.

                    Regards,
                    Team mPokket.
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                      Yashi_07
                      Apr 30, 2023
                      Feb 12, 2024
                      This thread was updated on Feb 12, 2024
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                      Maine 5000 ka loan liya aur ab mujhse 10000 maanga jaa rha h. I want settlement
                      Mar 14, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 12, 2024
                      mPokket Customer Care's response
                      Hi Yashi,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      Hi Yash,

                      Our team has spoken to you & we believe your concern has been resolved.
                      Hi Yashi_07,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
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                        L
                        lczasawna
                        from Aizawl, Mizoram
                        Apr 28, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        Credit Limit

                        Address: 796001

                        Hii team I'm using mppoket from last years. I took a loan before and due to some financial condition I were unable to pay on time due to which my credit limit got zero . I request you to please increase and unblock my credit limit so that I can take a fresh loan from your application

                        Thanks and Regards
                        Phone Number=[protected]
                        Email= [protected]@gmail.com...
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                        A Dileep
                        from Chittoor, Andhra Pradesh
                        Apr 28, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        Address: Aandhar Pradesh Chittoor district Nagari mandal M.Kothur village pin517590

                        Please unblock my account
                        Registration number [protected]
                        Apr 30, 2023
                        Complaint marked as Resolved 
                        Mobile no.6300025473 [email protected]
                        Not active mobile number, please unblock my account mpokket
                        Hi Dilep,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          aries111
                          Apr 27, 2023
                          Feb 12, 2024
                          This thread was updated on Feb 12, 2024
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                          Resolved

                          Loan fraud

                          I took loan of 6000 rs in march and April from mpocket i have to pay 6498 rupees with interest but when i checked my cibil score it's showing 7, 426 outstanding amount ruining my cibil score such a scam i have all the proofs mpocket app is showing 6, 498 outstanding amount it's a total fraud...
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                          Sahil17739
                          from MUZAFFARPUR, Bihar
                          Apr 27, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          Address: Bangla school lane , near bangla school , dialy market ,upper bazar

                          App shows loan amount is disbursed but not yet credited into my account . Why?
                          Aug 3, 2023
                          Complaint marked as Resolved 
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Our team has spoken to you & we believe your concern has been resolved.
                          Hi Sahil,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            BS Sakalani
                            from Jalandhar, Punjab
                            Apr 27, 2023
                            Feb 12, 2024
                            This thread was updated on Feb 12, 2024
                            Resolved
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                            Resolved

                            I have take loan of 10000 from mpokket but due to some reasons I couldn't pay the loan on time. And now they have charged me 13000 interest which is in total 23000. And they are calling my contacts and harassing me.
                            Mar 14, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 12, 2024
                            mPokket Customer Care's response
                            Hi Sakaiani,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                            Hi Sir,

                            Our team has spoken to you & we believe your concern has been resolved.
                            Hi BS Sakalani,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
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                              Karthick1517
                              from Chennai, Tamil Nadu
                              Apr 26, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              Resolved

                              Not able to select primary device

                              Address: No.2/3 85th street

                              I have changed my mobile samsung A50s to redmi note 7 but i can't add that as a primary device please help me to register that redmi note 7 as a primary device
                              My registered my mobile number is:[protected]...
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                              Viju2000
                              from Bailhongal, Karnataka
                              Apr 24, 2023
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
                              Resolved
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                              Resolved

                              Address: Sgv boys hostel bailhongal

                              I have repaid the loan please increase credit limit amount
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response
                              Hi Viju,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Hi Viju,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                Venky7268
                                from Hyderabad, Telangana
                                Apr 24, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                Some one from mpocket asked me to pay699 to extend credit limit he is not responding after paying amount 699 please resolve this I am adding the whatsapp proofs also
                                Jul 23, 2023
                                Complaint marked as Resolved 
                                I got call from mpocket service they explained everything and resolved my issue
                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Hi Venky

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Apr 23, 2023
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Account blocked

                                  Address: VPO jallopur teh Ratia DISTT. Fatehabad

                                  Please unblock my account so that I can repay my loan payment...
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