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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1271
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1235
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36
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mPokket reviews & complaints page 27

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B
BS Sakalani
from Jalandhar, Punjab
Apr 27, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
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I have take loan of 10000 from mpokket but due to some reasons I couldn't pay the loan on time. And now they have charged me 13000 interest which is in total 23000. And they are calling my contacts and harassing me.
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response Hi Sakaiani,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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Hi Sir,

Our team has spoken to you & we believe your concern has been resolved.
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Hi BS Sakalani,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
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    K
    Karthick1517
    from Chennai, Tamil Nadu
    Apr 26, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Not able to select primary device

    Address: No.2/3 85th street

    I have changed my mobile samsung A50s to redmi note 7 but i can't add that as a primary device please help me to register that redmi note 7 as a primary device
    My registered my mobile number is:[protected]...
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    V
    Viju2000
    from Bailhongal, Karnataka
    Apr 24, 2023
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
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    Address: Sgv boys hostel bailhongal

    I have repaid the loan please increase credit limit amount
    Mar 14, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 12, 2024
    mPokket Customer Care's response     Hi Viju,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
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      V
      Venky7268
      from Hyderabad, Telangana
      Apr 24, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Some one from mpocket asked me to pay699 to extend credit limit he is not responding after paying amount 699 please resolve this I am adding the whatsapp proofs also
      +2 photos
      Jul 23, 2023
      Complaint marked as Resolved 
      I got call from mpocket service they explained everything and resolved my issue
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        B
        [email protected]
        Apr 23, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Account blocked

        Address: VPO jallopur teh Ratia DISTT. Fatehabad

        Please unblock my account so that I can repay my loan payment...
        +1 photos
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        N
        Nareshgoud25
        from Mahbubnagar, Andhra Pradesh
        Apr 23, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Address: West Bengal

        I have taken 12500 from mpocket but i couldn't pay on time because of some financial problems but now it has happened 25000 which is i can't pay and they are demanding to pay full amount.please help me out in this
        Apr 23, 2023
        Complaint marked as Resolved 
        They have mailed from the mail id. - [email protected] Saying to pay full due
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          Venky7268
          from Hyderabad, Telangana
          Apr 22, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          My credit limit got decreased after paying loan on time

          My credit limit was 5000 after paying a loan it got decreased to 4500 please resolve the issue what happened and raise the limit back. as your trusted customer i am facing this issue resolve this. thank you...
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          Manpreet13
          from Pulwama, Jammu and Kashmir
          Apr 22, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Website: [email protected]

          Dear mpokket i don't have any dues pending and i want to delete my mpokket account my registered number is [protected] registered email is [protected]@gmail.com please look into this matter
          Aug 2, 2023
          Complaint marked as Resolved 
          Thnx for resolving my complaint
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          Our team has spoken to you & we believe your concern has been resolved.
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            A
            AkshayGad
            from Pune, Maharashtra
            Apr 17, 2023
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
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            Available Credit limit not increasing showing 0 rs

            Taken the loan in covid but paid a but late due to family member expired.But paid all the panelty amount 1 year passed after paying the loan amount but still the available credit limit is not increasing.
            Please take a look at the incident...
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            R
            RakshithR
            Apr 15, 2023
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
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            Address: Kolkata
            Website: [email protected]

            Im here for the settlement of my loan as its interest and late fee is double than the loan taken.
            Mar 14, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 12, 2024
            mPokket Customer Care's response             Hi Rakshith,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
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            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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            Hi Rakshith

            Our team has spoken to you & we believe your concern has been resolved.
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            Hi RakshithR,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
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              D
              Deeejayy
              Apr 15, 2023
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
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              Complaining about Mpokket fake scam app

              Address: Kolkata

              I am complaining about m Pocket app which is a scam and fraud app as I repaid my loan but still they show that the loan is not paid and the customer service is so poor that they abuse and harass the customers with their private details and also sell your personal data to blackmailers to harass you for money. It's a fake app never just take loan from them they will destroy uh
              also I AM NOW LODGING A POLICE COMPLAINT AGAINST THIS COMPANY...
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              D
              Deeejayy
              Apr 15, 2023
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
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              Address: Kolkata
              Website: Mpokket.com

              I am complaining about m Pocket app which is a scam and fraud app as I repaid my loan but still they show that the loan is not paid and the customer service is so poor that they abuse and harass the customers with their private details and also sell your personal data to blackmailers to harass you for money. It's a fake app never just take loan from them they will destroy uh
              Mar 14, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response               Hi Deeejayy,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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              Hi Deejay

              Our team has spoken to you & we believe your concern has been resolved.
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                V
                Viju2000
                from Bailhongal, Karnataka
                Apr 14, 2023
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
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                Address: SGV AYURVEDIC MEDICAL COLLEGE BAILHONGAL

                I have repaid the loan please loan amount please increase credit limit amount please increase
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response                 Hi Viju,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
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                Hi Viju

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                  A
                  Avinash BK
                  Apr 12, 2023
                  Feb 12, 2024
                  This thread was updated on Feb 12, 2024
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                  Resolved

                  Logging a Consumer Complaint against your compony due to not updating cibil report

                  Address: #246,20 th Main B-Block 3rd Stage Vijayanagara, Mysore MYSURU KARNATAKA 570017

                  Hi mPokket,

                  I will log a c consumer complaint against your company as I already made the payment and received NOC on same from you and I still see the loan account active and not cleared in Cibil report. Due to this I am unable to get the loan from banks. I have been trying to reach out through mobile not reachable even not getting a reply from the mail also.

                  Ignoring this thread will lead to Police Complaint...
                  +2 photos
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                  C
                  Chinni namulam
                  from Medak, Andhra Pradesh
                  Apr 10, 2023
                  Feb 12, 2024
                  This thread was updated on Feb 12, 2024
                  Resolved
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                  I have cleared loan now i need to close my account Permanently and want them to update my credit score immediately and provide me noc
                  Mar 14, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 12, 2024
                  mPokket Customer Care's response                   Hi Chinni,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
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                  Hi Chinni

                  Our team has spoken to you & we believe your concern has been resolved.
                  Reply
                  Hi Chinni namulam,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
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                    A
                    Avinash BK
                    Apr 9, 2023
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
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                    Resolved

                    Address: 63 Shivam Apartments 15B Cross, Nanjundeswara Layout JPNagar 5th Phase

                    I have cleared loan account - 4004628 amount of Rs.4000 and I have received NOC for that from your end. But it is updated to cibil and in cibil report it shows clearly the loan account 4004628 and amount of Rs.4000 as Active. This has effected my score and not able to loan from banks.
                    I request you to update and close loan account in 3 days for me.
                    Else I would like to lodge a consume complaint on same against the company.
                    +1 photos
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response                     Hi Avinash,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
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                    Avinash BK's [Complaint's author] reply, Apr 13, 2023
                    Sorry for typo amount in the description I have checked and corrected now here.

                    Registered Number - 8197822223
                    Loan ID -MK500C639FID56950121
                    Amount Paid - 1036
                    NOC Receipt Number - MFR2303050074252

                    I need an immediate attention from your team to resolve the issue. Once done I can re-apply for credit report and check and apply for bank loan.
                    Avinash BK's [Complaint's author] reply, Apr 17, 2023
                    I am waiting for your reply. Need immediate action else I would like to lodge a consumer complaint against the mPokket. Waiting for your response.
                    "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    "
                    Reply
                    Avinash BK's [Complaint's author] reply, May 7, 2023
                    Request to call to this number 9972933424 anytime 10am to 6pm, Please call clear in next three days.
                    I am already speaking with Lawyer to send notice on the issue and not clearing the issue from you people after making request with all documents of no due issued and loan not updating in cibil.
                    3 days of time to contact me and get rid of consumer complaint and I might claim for delay and all cibil affect caused.
                    Avinash BK's [Complaint's author] reply, May 11, 2023
                    Saturday I will lodge police complaint and move with my lawyer to court against this one. Even after providing details there is no sign of communication and cibil action. Before saturday if team clears cibil action and mark closed it will helpful for you, else it would lead to defamation case and I might claim money for the case.
                    Avinash BK's [Complaint's author] reply, May 24, 2023
                    I am going to log Police Complaint and my Lawyer will send a notice to the company, as I didn't see any update or call even after giving months of time to resolve the issue.
                    Reach me at below number to withdraw complaint.
                    Ph - 9972933424
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Reply
                    Hi Avinash

                    Our team has spoken to you & we believe your concern has been resolved.
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                      J
                      Juman mon
                      Apr 8, 2023
                      Feb 12, 2024
                      This thread was updated on Feb 12, 2024
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                      Resolved

                      Website: Mpokket

                      My repayment of Rs 500 was debited but said unsuccessful and not refunded after 7 business days.
                      +1 photos
                      Mar 14, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 12, 2024
                      mPokket Customer Care's response                       Hi Juman,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
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                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                      Hi Mon,

                      Our team has spoken to you & we believe your concern has been resolved.
                      Reply
                      Hi Juman Mon,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
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                        MOOLI SAMANTH KUMAR
                        Apr 7, 2023
                        Sep 26, 2023
                        This thread was updated on Sep 26, 2023
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                        Hi Mpocket,

                        I will log a police complaint against your company as I already made the payment long back still cibil the report not yet updated due to this I am unable to get the loans. I have been trying to reach out through mobile not reachable even not getting a reply from the mail also.

                        Attached the cibil report for your reference:

                        Thanks
                        Samanth kumar
                        [protected]
                        [protected]@gmail.com
                        Apr 7, 2023
                        Complaint marked as Resolved 
                        Here are the details of mine: [email protected] mobile number:8985263699
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          Nitish5214
                          Apr 7, 2023
                          Sep 26, 2023
                          This thread was updated on Sep 26, 2023
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                          Resolved

                          I did 3 repayments on 31st March. Out of them, two were successfully done and 1 was failed. But, money was debited from my account. I thought that the money will be returned to me by 2-3 working days but it's been more than 8 days and the money is still stuck in mpokket. Kindly help me resolve this issue. I am not able to contact them in any phase. Their voice support is unable and they are not replying to mails. Kindly help me.
                          Aug 4, 2023
                          Complaint marked as Resolved 
                          The issue is resolved.
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                            [email protected]
                            from Mumbai, Maharashtra
                            Apr 6, 2023
                            Sep 26, 2023
                            This thread was updated on Sep 26, 2023
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                            I applied for the loan on 1st April 2023.
                            loan is still not credited into my bank account.
                            M-pokket application is showing that i take the loan on 1st April.
                            I sent the bank statement to their email but they are not providing any response. and they are not receiving call. help line number is working but the are disconnecting the call after hearing my issue.
                            Aug 5, 2023
                            Complaint marked as Resolved 
                            Issue resolved
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Reply
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Reply
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Reply
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Reply
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Reply
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Reply
                            Hi Sanjay,

                            Our team has spoken to you & we believe your concern has been resolved.
                            Reply
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                              Our team has spoken to you & we believe your concern has been resolved.
                              mPokket
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              mPokket

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