I took a LOAN in 2022, and after that, I was not able to pay for the LOAN for 3â4 months. After 4 months, when I was ready to pay the amount, they told me to pay the triple of the amount taken as a penalty for the 4 months delay. They have abused me a lot, and they are still calling me every day and abusing me like hell. They don't CARE about call recordings and will call multiple numbers from my CONTACT list for the recovery. Per the RBI rules, Even with someone consent, you cant recover  the money from some other random guys from the CONTACTs as they have not borrowed the money. Stop harrasing the people and close your company, which is just earning from the interest money forcibly collected from the CUSTOMERs. I am filing a formal complaint against them with 37 recordings of all the calls where they have said a lot of bad things that no company says. This harassments is of next level ### and this Chinese company shouldn't be allowed in our country. Even now, after this much time, they have tanked my Cibil score for a small amount, which is pathetic, and this needs to be stopped now.
Nov 8, 2023
Complaint marked as Resolved
Verified Support
Sep 02, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support
Sep 20, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support
Sep 22, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Verified Support
Sep 26, 2023
mPokket Customer Care's response Hi Xdarockstar,
Our team has spoken to you & we believe your concern has been resolved.
Our team has spoken to you & we believe your concern has been resolved.