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Updated: Nov 24, 2025
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mPokket reviews & complaints page 29

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S
schn786
Mar 12, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
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I took the loan from mpokket last year 10k due to financial problem(job lost) i failed to repay the loan amount including other nbfc but other nbfc waived off my penalty and i cleared my dues . Now my loan amount with penalty is 25000 I requested customer support to waive off the penalty but they didn't do anything. So I kindly request mpokket to waive off the penalty so that I can repay your loan. I can be reached at this email address [protected]@gmail.com.
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi schn786,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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Hi Sachin,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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Hi schn786,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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    Lokesh Bairwa
    Mar 11, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Dear support team,
    I am Lokesh kumar Bairwa I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is lk.[protected]@gmail.com and Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.
    Mar 11, 2023
    Complaint marked as Resolved 
    Dear support team, I am Lokesh Kumar Bairwa I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is [email protected] and Mobile Number: 8690223291. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.
    View replies
    We understand your concern. We would get in touch with you shortly & resolve your concern.
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    Hi Lokesh,

    Our team has spoken to you & we believe your concern has been resolved.
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      K
      K.Gautam
      from Patna, Bihar
      Mar 11, 2023
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Address: Hathiyakandh, saray, Danapur, patna-801113
      Website: mpokket.in

      3 or 4 months ago I was applied for mpokket scholorship and i get verified all my documents and also recieve a mail from mpokket in that mail they mention " Your all the documents get verified after 50 days your amount (3000 ) will credite in your bank account " but still i didn't get any scholorship amount from mpokket.
      So please request them to credite my scholorship amount in my bank account .
      Thanking You

      Name : Gautam kumar
      Registered phone number with mpokket : [protected]
      Registered e-mail : [protected]@gmail.com
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi K.Gautam,

      Our team has previously spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      K.Gautam's [Complaint's author] reply, Aug 13, 2023
      my registered phone number : 8340263114
      Sumanta mPokket's reply, Aug 13, 2023
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Hi Gautam,

      Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
      Reply
      Hi Gautam,

      Our team has spoken to you & we believe your concern has been resolved.
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      Hi K.Gautam,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      Reply
      K.Gautam's [Complaint's author] reply, Nov 14, 2023
      This is not right . Still my complaint is not resolved
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        K
        [email protected]
        Mar 10, 2023
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        Address: Westbengal PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

        Iam already paid all dues in 2022.but still they are not update in my cibil report
        Could you please case filed on mpoket company.PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response         Hi Naveen,

        Our team has spoken to you & we believe your concern has been resolved.
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        Hi Naveen,

        Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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        Hi Naveen,

        Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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        Hi Naveen,

        Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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          K
          Kunal Verma2
          from Jaipur, Rajasthan
          Mar 8, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          I have registeredy new alternate number but still mpokket send my message and call previous alternate number

          So please remove pervious alternate number to your number
          Aug 1, 2023
          Complaint marked as Resolved 
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            Sunil7894
            Mar 6, 2023
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            Address: Kolkata

            Sir I have taken loan from m pokket 10000.and credited my account around 8000 due to financial issue I can't pay I am a student.then I have mailed to m pokket give me some time.but they over charge me 23000 .i only give which amount I have taken.pls remove penalty.and i will give 10000 which I have taken.they called my family and friends and harrsment to them .pls resolve the issue.
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response             Hi Sunil,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

            Regards,
            Team mPokket.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Hi Sunil,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Sunil7894
              Mar 6, 2023
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              Overdue charge and abuse harassment heavy penalty

              Address: Kolkata

              Sir I have taken loan from m pokket 10000.due to financial issue I can't pay I mail to m pokket to give me some time then over charge me 23000 .I am a student how I can I pay I only gave which amount I have taken but they don't waive off penalty.pls waive off my penalty charges.i will give only 10000.and they called my family and harassment.pls resolve the issue....
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              shashidher k
              from Powai, Maharashtra
              Mar 5, 2023
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
              Resolved
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              I have taken loan of 12k in app i lost my phone and when i took new sim they asked for 6k interest i told them i wont pay now after one year they are asking me 24k money and they calling my friends and family.please do something make them stop.
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response               Hi Sashidhar,

              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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              Hi Sashidhar,

              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                M
                Monish Reddy K
                from Serilingampalle, Telangana
                Mar 5, 2023
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                Hey there. I have taken a few loans from mpokket and paid them on time and before the due dates. But still, they haven't closed my loan accounts and kept them active and they are affecting my credit score. Please resolve this immediately.
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response                 Hi Monish,

                Our team has spoken to you & we believe your concern has been resolved.
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                Please DM us your registered number & we would certainly help you.f
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                Hi Monish,

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                  Sanjayselvaraj
                  from Chennai, Tamil Nadu
                  Mar 5, 2023
                  Feb 8, 2024
                  This thread was updated on Feb 8, 2024
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                  Address: mpokket loan app

                  Sir/ Madam, I borrowed 3000₹ from mpokket in past months. Usually I will pay my loans regularly. But now before 5 months I lost my mobile. So I'm unable to get my mpokket ID. I forgot my password details too. I'm not a worker, Im a student with now income from poor family. Now they asking me to pay approximately 7000₹ including fine amount. I can't able to pay the fine amount. If they remove the fine I'll pay the amount within 1 or 2 days from now. I'm feeling unwell mentally. If this going like this continuously I've no thoughts other than dying. I'm already a counselling atttended person. So please remove the fine amount(₹4000) . I request you the most and do kind of me.
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response                   Hi Sanjay,

                  Our team has spoken to you & we believe your concern has been resolved.
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                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                    Sunil7894
                    Mar 4, 2023
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
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                    Address: Kolkata

                    Sir I have taken loan from m pokket 10000 due to financial issue I can't pay now they charged 23000 .I can only gave which I have taken.if I can't pay 10000 how can I pay 23000.pls help and waive off penalty. Pls
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response                     Hi Sunil,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                    Hi Sunil,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                      Viju2000
                      from Bailhongal, Karnataka
                      Mar 1, 2023
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
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                      Address: SGV AYURVEDIC MEDICAL COLLEGE BAILHONGAL
                      Website: www.Mpokket.com

                      I paid the loans on time but loan limit is not increasing
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response                       Hi Viju,

                      Please DM us your registered number & we would certainly help you.
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                        Avichal729
                        from Patna, Bihar
                        Feb 27, 2023
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
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                        Credit limit got exhausted to zero.

                        I am unable to borrow money anymore from mpokket. My credit limit got exhausted to zero. I have borrowed from mpokket multiple times in the past. I had also cleared all my dues with intrest but still I am unable to borrow. Please help me with the same.
                        Moreover, my device has changed. I am also unable to change my primary device....
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                        Anisha bhakta
                        Feb 25, 2023
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
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                        Agents regularly calling my wife phone contacts and also abuse today 250/2/23
                        i paid some amount and say about my condition but after that collection agent abuse me and also say he can call my all contacts i now about so with in week i complaint consumer court i have audio recording and also contacts.of agents
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response                         Hi Anisha,

                        Our team has spoken to you & we believe your concern has been resolved.
                        View replies
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                        Hi Anisha,

                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                          Divakara G
                          Feb 23, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          I paid all my loans in February 2022..but you people not updated my cibil
                          .now i Cannot take any loans from the bank..

                          Please help me sir
                          Im crying here
                          Jul 24, 2023
                          Complaint marked as Resolved 
                          It's resolved
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                            Divakara G
                            Feb 23, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Address: Bangalore

                            Hi Mpokket team
                            Myself
                            Divakara G
                            I paid my all outstanding loan amount in February 2022,
                            But still its not reflected in my CIBIL report,
                            And im unable to take any loans from official banks now..
                            Please Update my CIBIL ..

                            I'm like crying here all the days for your mistake
                            Jul 24, 2023
                            Complaint marked as Resolved 
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                            09/04/2023
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                              Mitrabhanu Gope
                              Feb 23, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              I have cleared all repayment dues but still two loans are showing active on cibil.
                              The active status loans are oct-2021 and APR -2022
                              My registered mobile number - [protected]
                              Mail id - [protected]@gmail.com.
                              Please check and confirm the status and share the NOC letter.
                              +1 photos
                              Jul 24, 2023
                              Complaint marked as Resolved 
                              I have got the NOC letter from mpokket.
                              View replies
                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                                Narayan96@
                                Feb 22, 2023
                                Feb 8, 2024
                                This thread was updated on Feb 8, 2024
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                                Address: Assam,,VILL-PATRAPUR,P.O-KENDUA,PIN-781121,P.S-BAIHATA CHARIALI.

                                Amount paid yesterday 2106 my loan amount...but not send NOC from mpocket till now please solved my problme...kindly
                                +1 photos
                                Mar 10, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2024
                                mPokket Customer Care's response                                 Hi Narayan,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                Please DM us your registered number & we would certainly help you.
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                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                Hi Narayan,

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                                  Aman3560
                                  Feb 19, 2023
                                  Feb 8, 2024
                                  This thread was updated on Feb 8, 2024
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                                  Website: mpokket.in

                                  I have been using mPokket since long time but later while applying to credit cards etc i realized that because of not getting noc for every time i repaid credit cards were getting cancelled or rejected and cibil score is also reduced because of that.

                                  As I don't want active loans to be seen in my cibil report even after getting ckeard so i requested for NOC from mPokket after clearing all dues on time, but they replied that they don't provide NOC for their customers.

                                  Is this happens with any loan organizations.
                                  Please take action against this so that customers are not treated this way.
                                  Mar 10, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 08, 2024
                                  mPokket Customer Care's response                                   Hi Aman,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                  Hi Aman,

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                                    monotej
                                    Feb 17, 2023
                                    Feb 8, 2024
                                    This thread was updated on Feb 8, 2024
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                                    I have taken a loan of Rs.4000 and now they are asking me to pay around Rs.11000
                                    +1 photos
                                    Mar 10, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 08, 2024
                                    mPokket Customer Care's response                                     Hi Monotej,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Sumanta mPokket's reply, Feb 22, 2023
                                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    Reply
                                    Hi Monotej,

                                    Our team has spoken to you & we believe your concern has been resolved.
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