Claimed

mPokket Complaints & Reviews

4.9
Updated: Sep 25, 2026
Complaints 1290
Resolved
1258
Unresolved
32
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

mPokket reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Utisha
from Kolkata, West Bengal
Jun 27, 2023
Resolved
Report
Copy
Resolved

I had requested for a loan which is not credited in my bank account.

It has been passed 4days now but still not getting any resolution regarding this.

Please help me on this.
Jun 29, 2023
Complaint marked as Resolved 
My issue has been resolved now
Please DM us your registered number & we would certainly help you.
Hi Utisha,

Our team has spoken to you & we believe your concern has been resolved.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    Yadho
    Jun 27, 2023
    Resolved
    Report
    Copy
    Resolved

    I never took loan from mpokket but in my credit report some loans are showing from Mpokket.
    Jun 29, 2023
    Complaint marked as Resolved 
    Within a day they called me and resolved my issue.Thans for the support.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Hi Sir,

    Our team has spoken to you & we believe your concern has been resolved.
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Jun 27, 2023
      Resolved
      Report
      Copy
      Resolved

      I have applied for a loan however I have not received it it's showing in my app that it's disbursed
      Jun 29, 2023
      Complaint marked as Resolved 
      They called and resolved my issue.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Hi Payel,

      Our team has spoken to you & we believe your concern has been resolved.
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pawan601
        from Dehradun, Uttarakhand
        Jun 27, 2023
        Resolved
        Report
        Copy
        Resolved

        Address: Kolkata
        Website: www.mpokket.com

        Dear sir
        Mene 10000 ka loan liya tha.par ab penalty ke sath 34000 bhrne ko bol rhe hai smjh ni aara kya karu.study aur loan ka pressure handle ni hora hai.sucide karne ka khayal bhi dimag mai aara hai please help kijiye bhut preshaan hun.
        Jun 29, 2023
        Complaint marked as Resolved 
        The service is smooth and straightforward. My advisor was helpful. Phone number-3368287200 Please mail me about payment detail .
        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
        Pawan601's [Complaint's author] reply, Jun 29, 2023
        My registered mobile number is-7895736602
        My email is [email protected]
        Our team has spoken to you & we believe your concern has been resolved.
        Hi Pawan,

        Our team has spoken to you & we believe your concern has been resolved.
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pawan601
          from Dehradun, Uttarakhand
          Jun 27, 2023
          Resolved
          Report
          Copy
          Resolved

          Dear sir
          Mene mpokket se 10000 ka loan liya tha par abhi wo keh rhe hai ki 34000 penalty ke sath dijiye smjh ni aara mai kya karu bhut preshan ho chuka hun.mai settlement ke liye bhi keh rha hun par nhi Maan rhe hai.student hun aur study aur loan ka pressure handle karna mushkil ho rha hai .kya karu kabhi kabhi suicide ka khayal bhi aa rha hai.please help me...
          Jun 29, 2023
          Complaint marked as Resolved 
          Excellent customer service. was very friendly, patient and helpful in helping us find what we were looking for. Phone number-3368287200
          Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
          Our team has spoken to you & we believe your concern has been resolved.
          Hi Pawan,

          Our team has spoken to you & we believe your concern has been resolved.
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            hannagibu
            Jun 25, 2023
            Resolved
            Report
            Copy
            Resolved

            I had sent multiple emails and texts via WhatsApp that I'm unable to open the mpokket app because of some issue from their end but haven't recieved any response which makes it difficult to repay timely loans.
            Jul 28, 2023
            Complaint marked as Resolved 
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Hi Hana,

            Our team has spoken to you & we believe your concern has been resolved.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            8 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Priyamk46
              Jun 23, 2023
              Resolved
              Report
              Copy
              Resolved

              I have paid all my dues still I I received the noc
              Jul 30, 2023
              Complaint marked as Resolved 
              Resolved
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Thanks complaint got resolved
              Hi Priya,

              Our team has spoken to you & we believe your concern has been resolved.
              Helpful
              Found this helpful?
              9 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                6
                6383303587
                Jun 23, 2023
                Resolved
                Report
                Copy
                Resolved

                Address: No

                To me Noc I ask you not to drink it because you want it. debt should be closed..
                Jul 21, 2023
                Complaint marked as Resolved 
                Issue Is Resolved
                Our team has spoken to you & we believe your concern has been addressed.
                Our team has spoken to you & we believe your concern has been resolved
                Our team has spoken to you & we believe your concern has been resolved.
                Our team has spoken to you & we believe your concern has been resolved.
                Hi Sir,

                Our team has spoken to you & we believe your concern has been resolved.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                5 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hïmâñshü Sîñgh Bágrí
                  from Gudur, Telangana
                  Jun 22, 2023
                  Feb 12, 2024
                  This thread was updated on Feb 12, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hello,
                  I am Himanshu Bagri and this mail is regarding loan settlement and closure. Since I was promised before that my penalty amount will be removed and I have to pay only principal amount but I haven't received any update regarding this.
                  I am a student and I didn't get any of the pocket money from my family. Also my family is facing a financial crisis.
                  I want to close the Mppoket loans. Hence I humbly request you to please remove the penalty amount and share me the link for making the final payment of the principle amount and provide me NOC for that.
                  My registered mobile number is [protected]
                  Regards,
                  Himanshu bagri

                  I have tried to contact customer support and dropped many mails but got no response from anyone
                  my reg email id is [protected]@gmail.com
                  Mar 14, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 12, 2024
                  mPokket Customer Care's response
                  Hi Himanshu,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Hi Himanshu,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Hi Himanshu,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  9 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    U
                    Uday kiran komaraju
                    from Gudivada, Andhra Pradesh
                    Jun 22, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Gudivada

                    Paid my loan amount of 1037, after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through Google pay(screenshot is provided), as you can see payment has been made to mpokket and it was successful. The amount was paid but it is still showing that loan is due and the repayment has failed
                    Jul 21, 2023
                    Complaint marked as Resolved 
                    Issue resolved
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Hi Uday,

                    Our team has spoken to you & we believe your concern has been resolved.
                    Helpful
                    Found this helpful?
                    8 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      Uday kiran komaraju
                      from Gudivada, Andhra Pradesh
                      Jun 22, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Gudivada
                      Website: Mpokket.com

                      I paid my loan amount of 1037, after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through Google pay(screenshot is provided), as you can see payment has been made to mpokket and it was successful. The amount was paid but it is still showing that loan is due and the repayment has failed
                      Jul 21, 2023
                      Complaint marked as Resolved 
                      Issue resolved
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Hi Uday,

                      Our team has spoken to you & we believe your concern has been resolved.
                      Helpful
                      Found this helpful?
                      8 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Boopathi Kaliyappan
                        Jun 22, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Sir,
                        I taken loan amount of Rs.2000 on 8/11/2021. I was paid but it was in overdue and it affect my cibil.kindly please give a NOC for this loan.Its an emergency and kindly please do needful ASAP.
                        Name-Boopathi K
                        Number-[protected]
                        Mail- [protected]@gmail.com

                        Thanks and regards
                        Boopathi K
                        Jul 30, 2023
                        Complaint marked as Resolved 
                        Thankyou
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Hi Boopathi,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Helpful
                        Found this helpful?
                        9 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          abhishek54_54312
                          Jun 20, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          I took a loan from mpokket and I am not able to pay for money prblm but mpokket every time harrash me. Then I mail to mpokket support about harrashment then the harrashment is stopped but the loan is double now.. Their too much late fee. Mpokket totally doing fraud with me.. Please waive off my latefee.. My email is [protected]@gmail.com
                          And Mobile number is [protected]
                          Jul 29, 2023
                          Complaint marked as Resolved 
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Hi Abhishek,

                          Our team has spoken to you & we believe your concern has been resolved.
                          Helpful
                          Found this helpful?
                          8 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aniket Singh25
                            from Lucknow, Uttar Pradesh
                            Jun 20, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have taken loan of 11500 and I'm ready to pay it but they are asking 25000 which I can not pay as a student and earlier they tell me they will remove my penalty but not they are harrassing me
                            My contact number [protected]
                            Jul 29, 2023
                            Complaint marked as Resolved 
                            Resolved but after I have put complaint on this site
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Aniket Singh25's [Complaint's author] reply, Sep 1, 2024
                            7007789124 Please whatsapp me
                            Because too many fake calls I am getting from mpokket
                            Hi Aniket,

                            Our team has spoken to you & we believe your concern has been resolved.
                            Aniket Singh25's [Complaint's author] reply, Sep 1, 2024
                            Please reach me again I have issue
                            Helpful
                            Found this helpful?
                            9 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              venkata ram rudhvik talluri
                              from Visakhapatnam, Andhra Pradesh
                              Jun 19, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              Dear support team,
                              I am V Ram Rudhvik Talluri, I have cleared all my dues and I want to delete my mpokket account if you could help in this and delete my account it will be very helpful my registered email is [protected]@gmail.com and my Mobile Number is [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting. My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focusing on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.
                              Jul 27, 2023
                              Complaint marked as Resolved 
                              i have got my NOC. It has been resolved. thank you mpokket
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Hi Ram,

                              Our team has spoken to you & we believe your concern has been resolved.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              8 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SaiVarun10
                                Jun 19, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                I paid all the loans 6 months back and I haven’t received NOC from Mpokket. Loans are reflecting in my CIBIL which is affecting my score. Kindly look into this.
                                Jul 29, 2023
                                Complaint marked as Resolved 
                                Issue has been resolved.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Hi Sai,

                                Our team has spoken to you & we believe your concern has been resolved.
                                Helpful
                                Found this helpful?
                                8 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Happyharshith07
                                  from Mysore, Karnataka
                                  Jun 13, 2023
                                  Feb 12, 2024
                                  This thread was updated on Feb 12, 2024
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  As mentioned in the subject i have cleared all my overdues and made a repayment succesfuly and i am in need of clearance certificate and cibil score which is not all update tried contacting but it is unable to reach out mpokket, kindly acknowledge my words and do a favour by increasing my cibil and by providing the NOC. Registered contact# [protected]
                                  Mar 14, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 12, 2024
                                  mPokket Customer Care's response
                                  Hi Happy,

                                  Our team has spoken to you & we believe your concern has been resolved.

                                  Regards,
                                  Team mPokket.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Hi Harshith,

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Helpful
                                  Found this helpful?
                                  9 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Subrat98351
                                    from Jamshedpur, Jharkhand
                                    Jun 12, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I paid my all active loan but my noc letter didn't give me
                                    Aug 11, 2023
                                    Complaint marked as Resolved 
                                    I have got my noc thank you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Hi Subrat,

                                    Our team has spoken to you & we believe your concern has been resolved.
                                    Helpful
                                    Found this helpful?
                                    8 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manishbangarwal
                                      from Delhi, Delhi
                                      Jun 11, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I paid my loan amount...but not send NOC from mpocket till now please solved my problme...kindly
                                      Jul 29, 2023
                                      Complaint marked as Resolved 
                                      That is issue is solved
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Hi Manish,

                                      Our team has spoken to you & we believe your concern has been resolved.
                                      Helpful
                                      Found this helpful?
                                      8 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vamshiuppula
                                        Jun 10, 2023
                                        Feb 12, 2024
                                        This thread was updated on Feb 12, 2024
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: warangal hanamkonda 506001

                                        Am not set my device iam to much tird so i want to delete
                                        Mar 14, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 12, 2024
                                        mPokket Customer Care's response
                                        Hi Vamshluppula,

                                        Our team has spoken to you & we believe your concern has been resolved.

                                        Regards,
                                        Team mPokket.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                        Hi Vamshi,

                                        Our team has spoken to you & we believe your concern has been resolved.
                                        Helpful
                                        Found this helpful?
                                        10 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit