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mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
Resolved
1254
Unresolved
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mPokket reviews & complaints page 32

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N
Nakul dev mahore
Jan 16, 2023
Aug 27, 2023
This thread was updated on Aug 27, 2023
Resolved
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Address: 25/77 Kota wala moholla lohamandi gwalior

I paid my loans but they not closed my loan accounts in my cibil i need help i am not able to take loans from anywhere and my cibil score is getting down day by day my registered number is [protected] nakul dev mahore please update my loan account
Aug 27, 2023
Complaint marked as Resolved 
Please DM us your registered number & we would certainly help you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We are evaluating all the aspects regarding your CIBIL related concern. We request your patience in this regard.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Hi Nakul,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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    Nakul dev mahore
    Jan 16, 2023
    Aug 27, 2023
    This thread was updated on Aug 27, 2023
    Resolved
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    Resolved

    Address: 25/77 kota wala moholla lohamandi gwalior

    I paid my loans but they not closed my loan accounts in my cibil i need help i am not able to take loans from anywhere and my cibil score is getting down day by day my registered number is [protected] nakul dev mahore
    Aug 27, 2023
    Complaint marked as Resolved 
    Please DM us your registered number & we would certainly help you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We are evaluating all the aspects regarding your CIBIL related concern. We request your patience in this regard.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Hi Nakul,

    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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      S
      sai02102022
      Jan 14, 2023
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
      Resolved
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      Website: mpokket.in

      I have Done the m pocket loan on 21st Feb 2022 Still is not update on my cibil and still showing active

      my number is [protected]
      my mail is [protected]@gmail.com

      Loans Number are
      CR27515FB1ID12355009
      CR7E145F2CID12454927
      CRF0F85F03ID13304103
      CRDE1A5F51ID12741368
      CR22275F17ID13303968

      Please look into this and update the same
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response
      Hi Sai,

      Our team has spoken to you & we believe your concern has been resolved.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
      Hi Sai,

      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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        R
        RakeshAriveni
        Jan 14, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
        Resolved
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        Resolved

        Changing of primary device for taking loan
        Aug 5, 2023
        Complaint marked as Resolved 
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Hi Rakesh,

        Our team has spoken to you & we believe your concern has been resolved.
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          RakeshAriveni
          Jan 14, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
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          Resolved

          My phone is not working and is damaged. I removed the sim and kept in another phone, but can't able to take money because of primary device. So I want to change my primary device. Please assist me as soon as possible.
          Aug 5, 2023
          Complaint marked as Resolved 
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Hi Rakesh,

          Our team has spoken to you & we believe your concern has been resolved.
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            V
            Vs6368349
            from Ludhiana, Punjab
            Jan 13, 2023
            Aug 30, 2023
            This thread was updated on Aug 30, 2023
            Resolved
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            Resolved

            I have cleared many loans on mpokket but they are not give NOC of my all paid loan on mpokket. Kindly provide NOC of paid loan on mpokket
            Regards
            Vaibhav
            Aug 30, 2023
            Complaint marked as Resolved 
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Our team has spoken to you & we believe your concern has been resolved.
            Our team has spoken to you & we believe your concern has been resolved.
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              P
              Praveen S Reddy
              Jan 11, 2023
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
              Resolved
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              Resolved

              This is Praveen S, with mobile number as [protected],
              I have cleared all my Mpockett loans in January itself.. but i didn't receive my NOC till now .. Please send my NOC ASAP ..
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response
              Hi Sai,

              Our team has spoken to you & we believe your concern has been resolved.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Hi Praveen,

              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                M
                Manishgirid
                from Upleta, Gujarat
                Jan 10, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
                Resolved
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                Resolved

                Money Debited but Payment Failed

                Address: Gangtok Sikkim

                Hello I paid RS 2071 using google pay Money is debited but Payment failed so I paid twice so Please refund my first debited money....
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                B
                balaji7799
                from Chennai, Tamil Nadu
                Jan 10, 2023
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
                Resolved
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                Resolved

                I took Loan for amount 14560 but they asking me to pay 36320 amount they are cheating me
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response
                Hi Balaji,

                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Hi Balaji,

                Please DM us your registered number & we would certainly help you.
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                  R
                  Rayudu Amb
                  Jan 9, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Resolved

                  My name : Abbireddy mahesh Bhupathi Rayudu
                  Register mobile number:[protected]
                  Mail id :[protected]@gmail.com
                  I had cleared all my loans but u didn’t sent NOC FOR THEM .I needed NOC for all of loans ASAP
                  Aug 7, 2023
                  Complaint marked as Resolved 
                  I got my noc the compliant got resolved
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Sumanta mPokket's reply, Jun 25, 2023
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Hi Rayudu,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    R
                    Raju jamre
                    Jan 8, 2023
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
                    Resolved
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                    Resolved

                    Regarding Loan closed Report

                    Hi I have paid all the loan amount before 2 day but still I am not getting NOC form.. still status are active in cibil report... Please update as soon as possible...
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                    R
                    ROOPESH KUMAR UPADHYAYA
                    Jan 6, 2023
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
                    Resolved
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                    Resolved

                    Please provide me noc and close my mpocket account
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response
                    Hi Rupesh,

                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Sumanta mPokket's reply, Jun 25, 2023
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Hi Rupesh,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      N
                      Narender rana thakur
                      from Faridabad, Haryana
                      Jan 5, 2023
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
                      Resolved
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                      Resolved

                      Narender
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      Hi Narendra,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        G
                        garvsingh1
                        from Delhi, Delhi
                        Jan 5, 2023
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
                        Resolved
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                        Resolved

                        Someone gave my number to his reference for loan and they are calling me daily

                        All of a sudden a employee from mpokket has called me asking me for the person i dont know .
                        Even i m saying them sorry i dont know the person they are just threatning me and the employee was too harsh
                        I didnt sign anywhere i did not gave my num personally nor did i agree to put me as a reference
                        Please make them understand this issue
                        And they were saying the customer name is Hardik Singh who took the loan...
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                        A
                        ambikaprasuna
                        Jan 5, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        Resolved

                        Hi there!
                        I cleared my all overdues an all loans in November 2022, still it showing active in my credit report.
                        Can you please close and provide me the NOC for that

                        Thanks in advance
                        Aug 29, 2023
                        Complaint marked as Resolved 
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Sumanta mPokket's reply, Jun 25, 2023
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
                        Hi Ambika,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          H
                          HariKrishna_06
                          from Hyderabad, Telangana
                          Jan 5, 2023
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
                          Resolved
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                          Resolved

                          I have took a loan of 9000rs from mpokket in the month of October'20. At that time, I suffered with critical condition due to severe COVID effect and can't able to pay the loan amount. I thought it would be good for paying the loan amount after the COVID situation. But when I want to repay my loan amount they have charged very high Interest rate with a due of 21000rs. From the past few months I was asking settlement but they aren't. And now they are forcing me pay 21000rs.
                          Can you please help me to get settlement for loan?
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                          Hi Harikrishna,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            N
                            Jan 4, 2023
                            Feb 8, 2024
                            This thread was updated on Feb 8, 2024
                            Resolved
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                            Resolved

                            Address: HYDERABAD

                            Sir my total loan amount paid, but cibil report as overdue amount, why plz update my emi amount, , ,
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Sumanta mPokket's reply, Feb 19, 2023
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                            Hi Narshima,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              S
                              sara1452
                              from Tirupati, Andhra Pradesh
                              Jan 4, 2023
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
                              Resolved
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                              Resolved

                              Address: kolkata

                              I have closed all the loans on time only but its still in active status which is long back. It is showing as 6 active loans when i am not even holding one loan.
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Sumanta mPokket's reply, Jun 25, 2023
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Hi Sara,

                              Please DM us your registered number & we would certainly help you.
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                                pradeepbasavaraj
                                from Bengaluru, Karnataka
                                Jan 3, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                Address: KOLKATA

                                I have requested noc from mpokket . Nobody is responding from their end. Pls help
                                Aug 16, 2023
                                Complaint marked as Resolved 
                                I have received Noc
                                Please DM us your registered number & we would certainly help you.
                                pradeep basavaraj's reply, Aug 15, 2023
                                I still have not received Noc this is ridiculous
                                Sumanta mPokket's reply, Aug 15, 2023
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Our team has spoken to you & we believe your concern has been resolved.
                                Hi Pradeep,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  S
                                  Sunil7894
                                  Jan 1, 2023
                                  Feb 11, 2026
                                  This thread was updated on Feb 11, 2026
                                  Resolved
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                                  Resolved

                                  Address: Kolkata

                                  Sir I have taken 10000 loan from m pokket due to financial issues i can't pay money in 344 days they charged 24000 .how can I pay high intrest penalty.i am ready to pay my principal amount bt they charged high intrest.so I want settlement they harrasment me and call to my family and torcher .so pls sir solve the issue I am a student
                                  Mar 10, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 08, 2024
                                  mPokket Customer Care's response
                                  Hi Sunil,

                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  May 10, 2024
                                  Updated by Sunil7894
                                  I have taken 10000 from m pocket due to family issue I can't pay money .I am a student but they charged 25000 .how can I pay high interest penalty.so I want to settlement they harrasment me and call to my family and torcher .so pls solve the issue
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Hi Sunil,

                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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