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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1279
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mPokket reviews & complaints page 32

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M
Manishgirid
from Upleta, Gujarat
Jan 10, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Money Debited but Payment Failed

Address: Gangtok Sikkim

Hello I paid RS 2071 using google pay Money is debited but Payment failed so I paid twice so Please refund my first debited money....
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balaji7799
from Chennai, Tamil Nadu
Jan 10, 2023
Feb 8, 2024
This thread was updated on Feb 8, 2024
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I took Loan for amount 14560 but they asking me to pay 36320 amount they are cheating me
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response
Hi Balaji,

Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Hi Balaji,

Please DM us your registered number & we would certainly help you.
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    Rayudu Amb
    Jan 9, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    My name : Abbireddy mahesh Bhupathi Rayudu
    Register mobile number:[protected]
    Mail id :[protected]@gmail.com
    I had cleared all my loans but u didn’t sent NOC FOR THEM .I needed NOC for all of loans ASAP
    Aug 7, 2023
    Complaint marked as Resolved 
    I got my noc the compliant got resolved
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Sumanta mPokket's reply, Jun 25, 2023
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Hi Rayudu,

    Our team has spoken to you & we believe your concern has been resolved.
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      R
      Raju jamre
      Jan 8, 2023
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Regarding Loan closed Report

      Hi I have paid all the loan amount before 2 day but still I am not getting NOC form.. still status are active in cibil report... Please update as soon as possible...
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      ROOPESH KUMAR UPADHYAYA
      Jan 6, 2023
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Resolved

      Please provide me noc and close my mpocket account
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response
      Hi Rupesh,

      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Sumanta mPokket's reply, Jun 25, 2023
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
      Hi Rupesh,

      Our team has spoken to you & we believe your concern has been resolved.
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        Narender rana thakur
        from Faridabad, Haryana
        Jan 5, 2023
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        Resolved

        Narender
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
        Hi Narendra,

        Our team has spoken to you & we believe your concern has been resolved.
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          G
          garvsingh1
          from Delhi, Delhi
          Jan 5, 2023
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
          Resolved
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          Resolved

          Someone gave my number to his reference for loan and they are calling me daily

          All of a sudden a employee from mpokket has called me asking me for the person i dont know .
          Even i m saying them sorry i dont know the person they are just threatning me and the employee was too harsh
          I didnt sign anywhere i did not gave my num personally nor did i agree to put me as a reference
          Please make them understand this issue
          And they were saying the customer name is Hardik Singh who took the loan...
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          A
          ambikaprasuna
          Jan 5, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
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          Resolved

          Hi there!
          I cleared my all overdues an all loans in November 2022, still it showing active in my credit report.
          Can you please close and provide me the NOC for that

          Thanks in advance
          Aug 29, 2023
          Complaint marked as Resolved 
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Sumanta mPokket's reply, Jun 25, 2023
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
          Hi Ambika,

          Our team has spoken to you & we believe your concern has been resolved.
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            H
            HariKrishna_06
            from Hyderabad, Telangana
            Jan 5, 2023
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
            Resolved
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            I have took a loan of 9000rs from mpokket in the month of October'20. At that time, I suffered with critical condition due to severe COVID effect and can't able to pay the loan amount. I thought it would be good for paying the loan amount after the COVID situation. But when I want to repay my loan amount they have charged very high Interest rate with a due of 21000rs. From the past few months I was asking settlement but they aren't. And now they are forcing me pay 21000rs.
            Can you please help me to get settlement for loan?
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
            Hi Harikrishna,

            Our team has spoken to you & we believe your concern has been resolved.
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              Jan 4, 2023
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              Address: HYDERABAD

              Sir my total loan amount paid, but cibil report as overdue amount, why plz update my emi amount, , ,
              +1 photos
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Sumanta mPokket's reply, Feb 19, 2023
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Hi Narshima,

              Our team has spoken to you & we believe your concern has been resolved.
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                sara1452
                from Tirupati, Andhra Pradesh
                Jan 4, 2023
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                Address: kolkata

                I have closed all the loans on time only but its still in active status which is long back. It is showing as 6 active loans when i am not even holding one loan.
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Sumanta mPokket's reply, Jun 25, 2023
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Hi Sara,

                Please DM us your registered number & we would certainly help you.
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                  pradeepbasavaraj
                  from Bengaluru, Karnataka
                  Jan 3, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Address: KOLKATA

                  I have requested noc from mpokket . Nobody is responding from their end. Pls help
                  Aug 16, 2023
                  Complaint marked as Resolved 
                  I have received Noc
                  Please DM us your registered number & we would certainly help you.
                  pradeep basavaraj's reply, Aug 15, 2023
                  I still have not received Noc this is ridiculous
                  Sumanta mPokket's reply, Aug 15, 2023
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Our team has spoken to you & we believe your concern has been resolved.
                  Hi Pradeep,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    S
                    Sunil7894
                    Jan 1, 2023
                    May 10, 2024
                    This thread was updated on May 10, 2024
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                    Address: Kolkata

                    Sir I have taken 10000 loan from m pokket due to financial issues i can't pay money in 344 days they charged 24000 .how can I pay high intrest penalty.i am ready to pay my principal amount bt they charged high intrest.so I want settlement they harrasment me and call to my family and torcher .so pls sir solve the issue I am a student
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response
                    Hi Sunil,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    May 10, 2024
                    Updated by Sunil7894
                    I have taken 10000 from m pocket due to family issue I can't pay money .I am a student but they charged 25000 .how can I pay high interest penalty.so I want to settlement they harrasment me and call to my family and torcher .so pls solve the issue
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Hi Sunil,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      RutujaW
                      from Kalyan, Maharashtra
                      Dec 30, 2022
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
                      Resolved
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                      Hi I have paid all the loans via mpocket but have not recieved an NOC yet neither have they updated the cibil, it’s been two months since the payment and yet it has not been updated.
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response
                      Hi Rutuja,

                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Hi Rutuja,

                      Please DM us your registered number & we would certainly help you.
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                        Swakhi
                        from Ongole, Andhra Pradesh
                        Dec 28, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        I am akhil kumar my register email id is [protected]@gmail.com and register mobile number is [protected], my reference id is ref3899291, i had paid my all loans months ago but still those loans are showing in my cibil report as active status and i didn't get any noc from mpokket and for the past 3 months i am sending emails to mpokket supporting team regarding this issue but i didn't get any response for their end, now i am unable to apply for further loans this issue is effecting on my cibil score day by day, if i get noc i am eligible to apply further loans bank's asking this noc certificate.

                        note: i need noc please provide my noc as soon as possible.
                        +1 photos
                        Aug 9, 2023
                        Complaint marked as Resolved 
                        Resolved
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Sumanta mPokket's reply, Feb 19, 2023
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Hi Swakhi,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          Ahete
                          Dec 26, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          I had cleared all the dues of loan but still I didn't get the NOC. Kindly send me the NOC As soon as possible.
                          My registered mobile number is [protected].
                          My registered email id is [protected]@gmail.com and my reference id is REF5265854
                          Aug 8, 2023
                          Complaint marked as Resolved 
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Our team has spoken to you & we believe your concern has been resolved.
                          Hi Ahete,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            Swasti Ranjan
                            Dec 26, 2022
                            Feb 8, 2024
                            This thread was updated on Feb 8, 2024
                            Resolved
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                            Guys don't take any loans from mpokket they are first of all not registered with RBI and their overdue charges are too high. I was taken loan 8000 but they are saying to pay 15600.

                            A person is unable to paying 8000 rupees then how he will pay 15600 rupees

                            Sir/mam please clear overdue charges I will pay
                            +1 photos
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response
                            Hi Swasti,

                            Our team has spoken to you & we believe your concern has been resolved.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Sumanta mPokket's reply, Feb 19, 2023
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Hi Swasti,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              Swasti Ranjan
                              Dec 26, 2022
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
                              Resolved
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                              Guys don't take any loans from mpokket they are first of all not registered with RBI and their overdue charges are too high. I was taken loan 8000 but they are saying to pay 15600.

                              A person is unable to paying 8000 rupees then how he will pay 15600 rupees.

                              Clear my charges I will pay full amount
                              +1 photos
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response
                              Hi Swasti,

                              Our team has spoken to you & we believe your concern has been resolved.
                              Predefined Replies
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Sumanta mPokket's reply, Feb 19, 2023
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Hi Swasti,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                Keade
                                Dec 26, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Address: Kolkata

                                I'm clear on all due payments of the loan. ( 26-Dec-2022)
                                After clearing the loan not get the NOC letter & Not connect with customer care no. [protected] & [protected]. not pick up calls & not reply to emails also. Ticket ID 11301632 but not any reply to mpokket.

                                So please help me with that. I want a NOC letter from Mpokket.
                                Aug 10, 2023
                                Complaint marked as Resolved 
                                Thanks for the help.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Hi Kaede,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Rajat96
                                  Dec 26, 2022
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Address: Kolkata

                                  Sir/mam my issue is I tried to repay loan on[protected] but app showing failed transaction but money deducted from my account my loan id MK795863D7ID50003827 plz refund my money plz solve this my issue
                                  +2 photos
                                  Aug 15, 2023
                                  Complaint marked as Resolved 
                                  "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  "
                                  "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  Hi Rajat,

                                  Our team has spoken to you & we believe your concern has been resolved.
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