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Updated: Nov 24, 2025
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mPokket reviews & complaints page 34

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S
Satyamlory
from Singrauli, Madhya Pradesh
Dec 5, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Address: Singrauli

Hello sir / maidam i was all due clear loan from mpokket but its show in my cibil score show please provide noc certificate
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi Satyamlory,

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    C
    Chaubeyji
    from Silchar, Assam
    Dec 3, 2022
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    Blocked my account for no reason

    Address: Kolkata
    Website: [email protected]

    I have been a user of mpokket for the last 5 years and have been paying before due date all of a sudden my account got blocked for no reason and no customer support provides a proper solution....
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    SukeshKumar C
    from Coimbatore, Tamil Nadu
    Nov 30, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

    I just requested a loan of amount ₹1000rs on mpokket app today at 10:27 and it says amount is disbursed but I didn’t received any money in the bank i verified in the mpokket app
    so i would like to file a complaint against mPokket in consumer complaints forum and i will also file a cyber crime complaint in cybercrime.gov.in
    Jul 24, 2023
    Complaint marked as Resolved 
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    Hi Sukeshkumar,

    Our team has spoken to you & we believe your concern has been resolved.
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      R
      Ravi Saab ji
      from Fazilka, Punjab
      Nov 29, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Unblock account

      Address: Fazlika Houz khas

      My mpocket account unlock plz sir thank you...
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      P
      Prashik Sadanshiv
      Nov 26, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      I paid my due loan of 1037 and the money deducted from my account.But you aren't update it. As a proof I have transaction Id and screenshot. Accept it from your side or refund it. Then after I can repay it.plz look into the matter before calling me. As this issue is not new for you.
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi Prashik,

      Our team has spoken to you & we believe your concern has been resolved.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        A
        Anurag Subba
        from Pedong, West Bengal
        Nov 24, 2022
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        App Name : mpokket
        Transaction of Rs 2146 done on Phonepe on 22/11/22 @ 2:15 pm. It shows successful payment there but Repayment failed at mpokket app. Money debited from bank account but still not refunded back.

        Loan ID : MKCF06633BID48930988
        Jul 20, 2023
        Complaint marked as Resolved 
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          S
          Subash2915
          from Chennai, Tamil Nadu
          Nov 22, 2022
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
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          Address: Chennai
          Website: mPokket app

          I have cleared all my pending loans in mPokket in the past year 2021 2nd of October, but still I haven't received NOC
          So kindly provide me the NOC's for all the loans I have cleared in mPokket, since I couldn't contact them I kindly request you to take some action
          +1 photos
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response           Verified Support
          Hi Subash,

          Please DM us your registered number & we would certainly help you.
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            S
            Satyam10
            Nov 22, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            I am satyam mishra my loan id is Overdue mPokket loan ID MKCC47629AID[protected]
            160 day
            My total 8 loan was over due but I have paid 3 loan within 45 days After that I have asked to pay for the next month but the agent is harassing me daily. I am filing a complaint in RBI against you
            +1 photos
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response             Hi Satyam,

            Our team has spoken to you & we believe your concern has been resolved.
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            Please DM us your registered number & we would certainly help you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Hi Satyam,

            Our team has spoken to you & we believe your concern has been resolved.
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              B
              Bondamunikumar
              from Puttur, Andhra Pradesh
              Nov 21, 2022
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              Address: Eswarapuram village puttur mandal Chittoor, Eswarapuram village

              Mpoket amount paid but not update customer care who will not responding customer agent
              +1 photos
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response               Hi Bondamunikumar,

              Please DM us your registered number & we would certainly help you.
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                A
                abhijit debbarma
                Nov 21, 2022
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                Address: Durga chwodury para, Kali mondir, Kali mondir

                My bank account not remove
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response                 Hi Abhijit,

                Please DM us your registered number & we would certainly help you.
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                  S
                  Suhaibsiddiq
                  from Guntur, Andhra Pradesh
                  Nov 17, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Hello Mpokket

                  Iam your previous customer who paid your dues and closed account my registered mail I'd is [protected]@gmail.com and my registered number is [protected]
                  Even though I paid my dues my cibil shows this accounts are over due
                  1 : CRD58361ADID23798015
                  2 : CR596A61B8ID23796918
                  3 : CREBA16136ID23797875

                  The accounts I mentioned above are showing

                  kindly resolve my issue as it effects my credit score and respond to number given below

                  Kindly respond to [protected]

                  Thank you.
                  Jul 24, 2023
                  Complaint marked as Resolved 
                  It's resolved..+919147186107 I got a call from this number today after almost an year now it's resolved.. Please avoid mpokket
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                    V
                    vinoth3991
                    Nov 17, 2022
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
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                    My account is [protected]@gmail.com [protected] and I requested loan of rs 1000 Reference Loan ID[protected], it shows disbursed in application, but it's more than 48hrs but still the loan amount not credited to my bank account..
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response                     Hi Vinoth,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                      L
                      Lalven10
                      from Lamka, Manipur
                      Nov 15, 2022
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
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                      Address: Singngat

                      I have been using mpokett and takes a loan of 2000, when i repay my loan, in mpokket apps it say payment failed but in my bank account it is debited please refund my money..I have all details like screenshot bank statement etc
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response                       Hi Laiven10,

                      Please DM us your registered number & we would certainly help you.
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                        V
                        Vinay Bramhkar
                        Nov 12, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Website: mpokket.in

                        I have paid the deu amount of 2144 on 11 Nov 2022 by debit card and the money deducted from my bank account but still the loan hasn't been closed yet and if the repayment is failed I also didn't get the refund.please help me with this as soon as possible.thank you.

                        Transaction Details: by debit card OTHPG[protected]mPokket Kolkata
                        +1 photos
                        Aug 10, 2023
                        Complaint marked as Resolved 
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                        Vinay Bramhkar 's [Complaint's author] reply, Jul 25, 2023
                        My Mobile number is 9766026627
                        I money was deducted from my bank account while I done the repayment of the loan it's been months and I didn't get my money back in my bank account so that at that time I have to do twice repayment of the loan.
                        Sumanta mPokket's reply, Jul 27, 2023
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Our team has spoken to you & we believe your concern has been addressed.
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                        Our team has spoken to you & we believe your concern has been addressed.
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                          Mohit 1224
                          Nov 12, 2022
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
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                          Resolved

                          My loan is due on 12th November and i paid it on 10th November but still showing pending and due today i call many times but they didn't respond also i sentt mail to them but no response please do something to help this out
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response                           Hi Mohit 1224,

                          Please DM us your registered number & we would certainly help you.
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                            Vinay Bramhkar
                            Nov 12, 2022
                            Sep 28, 2023
                            This thread was updated on Sep 28, 2023
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                            Resolved

                            I have paid the deu amount through debit card of 2144 and the money got deducted from the bank account but it is showing in mpokket app the repayment is failed.
                            +1 photos
                            Aug 10, 2023
                            Complaint marked as Resolved 
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              Yashodhan Chavan
                              Nov 11, 2022
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              Resolved

                              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                              I have repayed the principal amount and yet the account has not been closed by mpokket.There 2 account ID's as below mentioned:
                              MKF338631EID44470901
                              MKE44662F41D40693302
                              Jun 29, 2023
                              Complaint marked as Resolved 
                              The company executive called and acknowledged my problem and resolved it as per the policy regarding the accounts.
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                                Y
                                Yoheswaran
                                from Nagapattinam, Tamil Nadu
                                Nov 9, 2022
                                Feb 8, 2024
                                This thread was updated on Feb 8, 2024
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                                Resolved

                                Address: Kolkata

                                Lot of pressure and torcher in mpokket. I will write a letter and suicide. Please take action on mpokket.
                                Mar 10, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2024
                                mPokket Customer Care's response                                 Hi Yoheswaran,

                                Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                                View replies
                                Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                                Reply
                                Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                                Reply
                                Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                                Reply
                                Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                                Reply
                                Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                                Reply
                                Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                                Reply
                                Hi Yoheswaran,

                                We request you to DM your registered number & we would get in touch to help you.
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                                  D
                                  Darshan Gowda R
                                  Nov 8, 2022
                                  Feb 8, 2024
                                  This thread was updated on Feb 8, 2024
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                                  Resolved

                                  Hello, Im darshan, I had taken a loan from mpokket. I have repaid all my loans but still my loan status are showing Active loan. Kindly share update my status from active status to Cleared and Share me a Loan Clearance Certificate On Priority.

                                  Thanks & Regards
                                  Mar 10, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 08, 2024
                                  mPokket Customer Care's response                                   Hi Darshan,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Our team has spoken to you & we believe your concern has been addressed.
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                                  Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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                                  Hi Darshan,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    S
                                    [email protected]
                                    Nov 7, 2022
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
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                                    I just installed the app and then uninstalled it, but these people were torturing and insisting to take loans, what's this behaviour?
                                    Jul 27, 2023
                                    Complaint marked as Resolved 
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                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    Our team has spoken to you & we believe your concern has been resolved.
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                                    Company person called and resolved the issue, Thank you.
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                                    Hi Sir,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      Our team has spoken to you & we believe your concern has been resolved.
                                      mPokket
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      mPokket

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