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Updated: Aug 12, 2026
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mPokket reviews & complaints page 38

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P
Prashik Sadanshiv
Nov 26, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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I paid my due loan of 1037 and the money deducted from my account.But you aren't update it. As a proof I have transaction Id and screenshot. Accept it from your side or refund it. Then after I can repay it.plz look into the matter before calling me. As this issue is not new for you.
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi Prashik,

Our team has spoken to you & we believe your concern has been resolved.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Hi Prashik,

Our team has spoken to you & we believe your concern has been resolved.
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    A
    Anurag Subba
    from Pedong, West Bengal
    Nov 24, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    App Name : mpokket
    Transaction of Rs 2146 done on Phonepe on 22/11/22 @ 2:15 pm. It shows successful payment there but Repayment failed at mpokket app. Money debited from bank account but still not refunded back.

    Loan ID : MKCF06633BID48930988
    Jul 20, 2023
    Complaint marked as Resolved 
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      Subash2915
      from Chennai, Tamil Nadu
      Nov 22, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Address: Chennai
      Website: mPokket app

      I have cleared all my pending loans in mPokket in the past year 2021 2nd of October, but still I haven't received NOC
      So kindly provide me the NOC's for all the loans I have cleared in mPokket, since I couldn't contact them I kindly request you to take some action
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Verified Support
      Hi Subash,

      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Hi Subash,

      Please DM us your registered number & we would certainly help you.
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        S
        Satyam10
        Nov 22, 2022
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        I am satyam mishra my loan id is Overdue mPokket loan ID MKCC47629AID[protected]
        160 day
        My total 8 loan was over due but I have paid 3 loan within 45 days After that I have asked to pay for the next month but the agent is harassing me daily. I am filing a complaint in RBI against you
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response         Hi Satyam,

        Our team has spoken to you & we believe your concern has been resolved.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Hi Satyam,

        Our team has spoken to you & we believe your concern has been resolved.
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          B
          Bondamunikumar
          from Puttur, Andhra Pradesh
          Nov 21, 2022
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
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          Address: Eswarapuram village puttur mandal Chittoor, Eswarapuram village

          Mpoket amount paid but not update customer care who will not responding customer agent
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response           Hi Bondamunikumar,

          Please DM us your registered number & we would certainly help you.
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          Hi Bondamunikumar,

          Please DM us your registered number & we would certainly help you.
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            A
            abhijit debbarma
            Nov 21, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            Address: Durga chwodury para, Kali mondir, Kali mondir

            My bank account not remove
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response             Hi Abhijit,

            Please DM us your registered number & we would certainly help you.
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            Hi Abhijit,

            Please DM us your registered number & we would certainly help you.
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              S
              Suhaibsiddiq
              from Guntur, Andhra Pradesh
              Nov 17, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Hello Mpokket

              Iam your previous customer who paid your dues and closed account my registered mail I'd is [protected]@gmail.com and my registered number is [protected]
              Even though I paid my dues my cibil shows this accounts are over due
              1 : CRD58361ADID23798015
              2 : CR596A61B8ID23796918
              3 : CREBA16136ID23797875

              The accounts I mentioned above are showing

              kindly resolve my issue as it effects my credit score and respond to number given below

              Kindly respond to [protected]

              Thank you.
              Jul 24, 2023
              Complaint marked as Resolved 
              It's resolved..+919147186107 I got a call from this number today after almost an year now it's resolved.. Please avoid mpokket
              View replies
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Our team has spoken to you & we believe your concern has been resolved.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Hi Subailsiddiq,

              Our team has spoken to you & we believe your concern has been resolved.
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                V
                vinoth3991
                Nov 17, 2022
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                My account is [protected]@gmail.com [protected] and I requested loan of rs 1000 Reference Loan ID[protected], it shows disbursed in application, but it's more than 48hrs but still the loan amount not credited to my bank account..
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response                 Hi Vinoth,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Hi Vinoth,

                Our team has spoken to you & we believe your concern has been resolved.
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                  L
                  Lalven10
                  from Lamka, Manipur
                  Nov 15, 2022
                  Feb 8, 2024
                  This thread was updated on Feb 8, 2024
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                  Address: Singngat

                  I have been using mpokett and takes a loan of 2000, when i repay my loan, in mpokket apps it say payment failed but in my bank account it is debited please refund my money..I have all details like screenshot bank statement etc
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response                   Hi Laiven10,

                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Hi Laiven10,

                  Please DM us your registered number & we would certainly help you.
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                    V
                    Vinay Bramhkar
                    Nov 12, 2022
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Website: mpokket.in

                    I have paid the deu amount of 2144 on 11 Nov 2022 by debit card and the money deducted from my bank account but still the loan hasn't been closed yet and if the repayment is failed I also didn't get the refund.please help me with this as soon as possible.thank you.

                    Transaction Details: by debit card OTHPG[protected]mPokket Kolkata
                    Aug 10, 2023
                    Complaint marked as Resolved 
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Vinay Bramhkar 's [Complaint's author] reply, Jul 25, 2023
                    My Mobile number is 9766026627
                    I money was deducted from my bank account while I done the repayment of the loan it's been months and I didn't get my money back in my bank account so that at that time I have to do twice repayment of the loan.
                    Sumanta mPokket's reply, Jul 27, 2023
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Our team has spoken to you & we believe your concern has been addressed.
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Hi Vinay,

                    Our team has spoken to you & we believe your concern has been addressed.
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                      M
                      Mohit 1224
                      Nov 12, 2022
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
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                      My loan is due on 12th November and i paid it on 10th November but still showing pending and due today i call many times but they didn't respond also i sentt mail to them but no response please do something to help this out
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response                       Hi Mohit 1224,

                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Hi Mohit 1224,

                      Please DM us your registered number & we would certainly help you.
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                        V
                        Vinay Bramhkar
                        Nov 12, 2022
                        Sep 28, 2023
                        This thread was updated on Sep 28, 2023
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                        I have paid the deu amount through debit card of 2144 and the money got deducted from the bank account but it is showing in mpokket app the repayment is failed.
                        Aug 10, 2023
                        Complaint marked as Resolved 
                        View replies
                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Our team has spoken to you & we believe your concern has been addressed.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          Y
                          Yashodhan Chavan
                          Nov 11, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                          I have repayed the principal amount and yet the account has not been closed by mpokket.There 2 account ID's as below mentioned:
                          MKF338631EID44470901
                          MKE44662F41D40693302
                          Jun 29, 2023
                          Complaint marked as Resolved 
                          The company executive called and acknowledged my problem and resolved it as per the policy regarding the accounts.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                          Hi Yashodhan,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            Y
                            Yoheswaran
                            from Nagapattinam, Tamil Nadu
                            Nov 9, 2022
                            Feb 8, 2024
                            This thread was updated on Feb 8, 2024
                            Resolved
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                            Resolved

                            Address: Kolkata

                            Lot of pressure and torcher in mpokket. I will write a letter and suicide. Please take action on mpokket.
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response                             Hi Yoheswaran,

                            Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                            View replies
                            Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                            Reply
                            Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                            Reply
                            Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                            Reply
                            Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                            Reply
                            Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                            Reply
                            Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                            Reply
                            Hi Yoheswaran,

                            We request you to DM your registered number & we would get in touch to help you.
                            Reply
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                              D
                              Darshan Gowda R
                              Nov 8, 2022
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
                              Resolved
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                              Resolved

                              Hello, Im darshan, I had taken a loan from mpokket. I have repaid all my loans but still my loan status are showing Active loan. Kindly share update my status from active status to Cleared and Share me a Loan Clearance Certificate On Priority.

                              Thanks & Regards
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response                               Hi Darshan,

                              Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              Please DM us your registered number & we would certainly help you.
                              Reply
                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
                              Reply
                              Our team has spoken to you & we believe your concern has been addressed.
                              Reply
                              Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
                              Reply
                              Hi Darshan,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                S
                                [email protected]
                                Nov 7, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                I just installed the app and then uninstalled it, but these people were torturing and insisting to take loans, what's this behaviour?
                                Jul 27, 2023
                                Complaint marked as Resolved 
                                View replies
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                Our team has spoken to you & we believe your concern has been resolved.
                                Reply
                                Company person called and resolved the issue, Thank you.
                                Reply
                                Hi Sir,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  K
                                  kamal_kumar6446
                                  from Delhi, Delhi
                                  Nov 7, 2022
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
                                  Resolved
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                                  Resolved

                                  Dear Mpokket,
                                  I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                                  I want to remind you again that you guys have not updated my September month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                                  Dec 2, 2022
                                  Complaint marked as Resolved 
                                  View replies
                                  Hi Kamal,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    kamal_kumar6446
                                    from Delhi, Delhi
                                    Nov 7, 2022
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
                                    Resolved
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                                    Resolved

                                    You are informed about all my loan payments, currently none are outstanding but in the month of September all loan accounts are actively showing in my credit report So for this reason I am finding it difficulty to apply any loan and my cibil score getting down day by day.

                                    already requested to provide NOC but not positive response for company side.

                                    Regards
                                    Kamal kumar
                                    Nov 7, 2022
                                    Complaint marked as Resolved 
                                    please arrange call for your customer support
                                    View replies
                                    Hi Kamal,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      A
                                      arava Mahendra
                                      from Nellore, Andhra Pradesh
                                      Nov 7, 2022
                                      Feb 8, 2024
                                      This thread was updated on Feb 8, 2024
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                                      Resolved

                                      Please Delete account and Provide NOC

                                      Dear support team,
                                      I am arava mahendra I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is [protected]@gmail.com and Mobile Number:[protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                                      Regards
                                      Arava mahendara
                                      Mar 10, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 08, 2024
                                      mPokket Customer Care's response                                       Hi Arava Mahendra,

                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      View replies
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Hi Arava Mahendra,

                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Helpful
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                                        A
                                        arava Mahendra
                                        from Nellore, Andhra Pradesh
                                        Nov 7, 2022
                                        Feb 8, 2024
                                        This thread was updated on Feb 8, 2024
                                        Resolved
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                                        Resolved

                                        Amount paid August 20 my loansamount...but not send NOC from mpocket till now please solved my problem...kindly
                                        Mar 10, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 08, 2024
                                        mPokket Customer Care's response                                         Hi Arava Mahendra,

                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        View replies
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Hi Arava Mahendra,

                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Helpful
                                        Found this helpful?
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                                          Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
                                          mPokket
                                          Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
                                          mPokket

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