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4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 38

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V
VIKAS BUNDELA
Sep 8, 2022
Sep 7, 2023
This thread was updated on Sep 7, 2023
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Mpokket high penalty charges

Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website: mpokket.com

I have taken loan from mpokket of 2200 each of 5 loans they deduct the intrest before credtiting the amount so i received 2000 each for 5 loans so now i have to pay them 11000 and they gave me 10000 which is completely fine but due to some issues i wasnt able to pay the loan on time which kept on increasing day by day i am jobless and hopeless since 4 months i emailed them and called them explained my issue that i am not even able to pay...
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Khushi poranik
Sep 7, 2022
Aug 29, 2023
This thread was updated on Aug 29, 2023
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I am taking a loan from mpocket i tried to pay but app showing some error and i am unable to pay after sometime when i open the app and tried to repay the intrest is higher than as usual and this is not legal please stop calling me if the phone doesnt stop i will take drastic step i am commiting sucide and only blame goes to mpocket.
Aug 29, 2023
Complaint marked as Resolved 
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Rudra Yograj's reply, Oct 18, 2022
I taken 6000 now asking for 13000 as i am student now i can't pay such huge amount and now they are calling my relatives asking for money i am depressed now please help me out
8545989082
Please i ready for settlement as i am student i can't pay such huge amount i have taken 6000 and now asking for 13000 i can't pay such huge amount ... please help me i am depressed now.
[protected]
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Hi Khushi.

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    R
    Roosh
    from Kolkata, West Bengal
    Sep 7, 2022
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
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    Today I have applied for loan of 4000 but it has not been credited its been 8 hours I am waiting they are not giving any solution even I mailed them 5 times they are not responding and I called them as well they are not picking up my call they but on the app its showing money has been disbursed but it has not been credited
    Mar 11, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 09, 2024
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
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    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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      nagar palika
      Sep 6, 2022
      Feb 9, 2024
      This thread was updated on Feb 9, 2024
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      Difficulty in approving profile

      Dear Sir,
      I have applied for loan but it is still showing under process.
      Please help....
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      Panvit
      from Noida, Uttar Pradesh
      Sep 6, 2022
      Feb 10, 2024
      This thread was updated on Feb 10, 2024
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      I have not taken any loan from mpokket..loan amount of 1000/- showing in my cibil with wrong address..mailed many times query not getting resolved..
      Feb 10, 2024
      Complaint marked as Resolved 
      My query has been resolved by Mpokket
      Verified Support
      Feb 10, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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        Koushik kampa
        Sep 6, 2022
        Feb 10, 2024
        This thread was updated on Feb 10, 2024
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        After loan closure they did not provide NOC moreover they did not submit the clearance of loan for credit bereau this made my cibil fall drastically as I'm now suffering to get Education loan for my higher studies.
        Mar 12, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 10, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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          Tanush R
          Sep 5, 2022
          Sep 1, 2023
          This thread was updated on Sep 1, 2023
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          I registered for mPokket using my phone number on August 27th-28th. Since then, I receive atleast 3 calls per day to complete my profile. They say that I must complete my profile to get loan o[censored]pto 30k for students. I receive calls from different phone numbers each time, so I am not able to block them. I am tired of these calls, I am not willing to complete my profile, which requires me to upload various documents and KYC. I am not able to delete my profile on the app, I have sent an email to mPokket support team on 3rd September to delete my profile but I only received an automatic response saying that the query is under process with no updates as of yet. I have called their customer support line but unsurprisingly, no response.
          I need mPokket to stop calling me to update my profile. This is borderline harassment.
          +1 photos
          Oct 4, 2023
          Complaint marked as Resolved 
          Verified Support
          Sep 01, 2023
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Verified Support
          Sep 01, 2023
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
          Verified Support
          Sep 01, 2023
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            G
            Gowthae
            from Coimbatore, Tamil Nadu
            Sep 4, 2022
            Feb 10, 2024
            This thread was updated on Feb 10, 2024
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            Address: 6A mahalakshmi street krishnapuram idikarai, Krishnapuram, Krishnapuram

            I clear all my dues and over dues but mpokket does not unblocking my id and my id still on student credit but now I am salaried employee want to change as salaried also
            Mar 12, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 10, 2024
            mPokket Customer Care's response             Our team has spoken to you & we believe your concern has been resolved.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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              A
              Abhiluvs30
              from LUCKNOW, Uttar Pradesh
              Sep 4, 2022
              Feb 10, 2024
              This thread was updated on Feb 10, 2024
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              Address: Bidhannagar kolkatta

              I had cleared all my loans and still 2000rs loan is active .please update my laon closure as soon as possible
              +4 photos
              Mar 12, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 10, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                H
                Harshad A Panchal
                Sep 3, 2022
                Feb 10, 2024
                This thread was updated on Feb 10, 2024
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                Address: CALCUTTA

                Utr number[protected] payment rs. 2129.20 debit transaction sucessfully amount debited but merchant account not get credit same. Www mpocket com kindly help. Transaction date[protected].
                +1 photos
                Feb 10, 2024
                Complaint marked as Resolved 
                closed its already.
                Verified Support
                Feb 10, 2024
                mPokket Customer Care's response                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                View replies
                Close money us back 3rd september in bank. Great company. Deeply regret
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                  Teja41
                  from Guntur, Andhra Pradesh
                  Sep 3, 2022
                  Feb 10, 2024
                  This thread was updated on Feb 10, 2024
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                  Hello, my registered number is [protected] and email is [protected]@gmail.com. I've cleared all my dues and I need NOC from mpokket. Your customer care is not working and no response for emails. Please send me NOC on my registered email asap. Thank you.
                  Mar 12, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 10, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
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                    S
                    SACHIN V B
                    from Tumkur, Karnataka
                    Sep 2, 2022
                    Mar 15, 2024
                    This thread was updated on Mar 15, 2024
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                    Took loan from mpokket 10000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 28000 rupees for 10000rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number...
                    Apr 17, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 10, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    Feb 10, 2024
                    Updated by SACHIN V B                     I took 10000 loan ended up paying 25000₹ to these frauds, because of their high interest rates and high penalties.I need my 15000₹ back or atleast they should provide me with loan so that i can improve my credit score.
                    Verified Support
                    Mar 15, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
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                      R
                      RupeshMayachari
                      from Umarga, Maharashtra
                      Sep 2, 2022
                      Feb 10, 2024
                      This thread was updated on Feb 10, 2024
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                      I haven't recieved/took any loan from Mpokket. Still it is showing on my account since one year. It is affecting my credit score a lot. I tried contacting Mpokket many time they also said issue will solved a thousand times still no action has been taken since one year. Tired of send mails and messages to Mpokket. I need the resolution asap.
                      Mar 12, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 10, 2024
                      mPokket Customer Care's response                       Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                        S
                        Srikanth@7
                        from New Delhi, Delhi
                        Sep 2, 2022
                        Feb 10, 2024
                        This thread was updated on Feb 10, 2024
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                        Address: REGISTERED OFFICE: PS Srijan Corporate Park, Unit-1204, Tower-1, Plot-g2,Street No. 25, GP Block, Sector V, Kolkata-700091, India

                        I am PANDI SRIKANTH, I did not take any loan amount on MPOKKET loan app but they show in the app 4 open loans on me. Daily send mails, calls with unvoluntary language, send notice to my current address like recovery notice. Could you please take a legal action against this fraud app.
                        MPOKKET CONTACT NUMBERS: [protected], [protected]
                        MPOKKET EMAIL CONTACT : [protected]@mpokket.com, [protected]@mpokket.com
                        Mar 12, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 10, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          D
                          DIVYANSH YADAV)
                          from New Delhi, Delhi
                          Sep 2, 2022
                          Feb 10, 2024
                          This thread was updated on Feb 10, 2024
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                          Mpokket agent shared my documents on WhatsApp with friends and relatives and now they didn't even reply my mails.
                          Mar 12, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 10, 2024
                          mPokket Customer Care's response                           Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                            A
                            Astro MMx
                            from New Delhi, Delhi
                            Sep 1, 2022
                            Feb 10, 2024
                            This thread was updated on Feb 10, 2024
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                            Resolved

                            I applied for a loan in Mpokket and its disbursed from the app and its not credited to my bank account.
                            So many times am trying to contact to the customer care but they are not taking the call.And i contacted my bank also they are also telling there is no amount is credited to your account
                            And loan number is MK695063FCID43284245
                            Kindly please help me
                            Mar 12, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 10, 2024
                            mPokket Customer Care's response                             Our team has spoken to you & we believe your concern has been resolved.
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                              Z
                              Zoye Naygee
                              from Pune, Maharashtra
                              Aug 28, 2022
                              Feb 10, 2024
                              This thread was updated on Feb 10, 2024
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                              Resolved

                              The app charges a lot of interest and is not giving my basic option to settle. And they harass by calling people, friends and my work place.
                              Mar 12, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 10, 2024
                              mPokket Customer Care's response                               Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                Nanikalluri
                                Aug 25, 2022
                                Feb 10, 2024
                                This thread was updated on Feb 10, 2024
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                                Resolved

                                Took loan from mpokket 8000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 8000rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 8000 only and give me 2 months times
                                Mar 12, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 10, 2024
                                mPokket Customer Care's response                                 Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Tinuwati
                                  Aug 25, 2022
                                  Feb 10, 2024
                                  This thread was updated on Feb 10, 2024
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                                  Resolved

                                  Have clear all my due but my experian credit report is showing active and overdue. So i kindly request to resolve the issue at the earliest.
                                  +1 photos
                                  Mar 12, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 10, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
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                                    Atharva P
                                    from Mumbai, Maharashtra
                                    Aug 25, 2022
                                    Apr 5, 2024
                                    This thread was updated on Apr 5, 2024
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                                    Resolved

                                    Unable to change primary device from past week and no support on issue

                                    I have been trying from the past week to change my primary device but every time I try to take loan, the page with select your primary device comes up. I have selected my device multiple times and sent this issue to the email of mppoket there is no assistance from them on this issue there is no call centre whom I can call for the issue. Please address this issue ASAP. I am unable to take loan....
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