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Updated: May 3, 2026
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mPokket reviews & complaints page 38

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S
Subash2915
from Chennai, Tamil Nadu
Nov 22, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Address: Chennai
Website: mPokket app

I have cleared all my pending loans in mPokket in the past year 2021 2nd of October, but still I haven't received NOC
So kindly provide me the NOC's for all the loans I have cleared in mPokket, since I couldn't contact them I kindly request you to take some action
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Verified Support
Hi Subash,

Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Hi Subash,

Please DM us your registered number & we would certainly help you.
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    Satyam10
    Nov 22, 2022
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    I am satyam mishra my loan id is Overdue mPokket loan ID MKCC47629AID[protected]
    160 day
    My total 8 loan was over due but I have paid 3 loan within 45 days After that I have asked to pay for the next month but the agent is harassing me daily. I am filing a complaint in RBI against you
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response     Hi Satyam,

    Our team has spoken to you & we believe your concern has been resolved.
    View replies
    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    Hi Satyam,

    Our team has spoken to you & we believe your concern has been resolved.
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      B
      Bondamunikumar
      from Puttur, Andhra Pradesh
      Nov 21, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Address: Eswarapuram village puttur mandal Chittoor, Eswarapuram village

      Mpoket amount paid but not update customer care who will not responding customer agent
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi Bondamunikumar,

      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Hi Bondamunikumar,

      Please DM us your registered number & we would certainly help you.
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        A
        abhijit debbarma
        Nov 21, 2022
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        Address: Durga chwodury para, Kali mondir, Kali mondir

        My bank account not remove
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response         Hi Abhijit,

        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Hi Abhijit,

        Please DM us your registered number & we would certainly help you.
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          S
          Suhaibsiddiq
          from Guntur, Andhra Pradesh
          Nov 17, 2022
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
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          Hello Mpokket

          Iam your previous customer who paid your dues and closed account my registered mail I'd is [protected]@gmail.com and my registered number is [protected]
          Even though I paid my dues my cibil shows this accounts are over due
          1 : CRD58361ADID23798015
          2 : CR596A61B8ID23796918
          3 : CREBA16136ID23797875

          The accounts I mentioned above are showing

          kindly resolve my issue as it effects my credit score and respond to number given below

          Kindly respond to [protected]

          Thank you.
          Jul 24, 2023
          Complaint marked as Resolved 
          It's resolved..+919147186107 I got a call from this number today after almost an year now it's resolved.. Please avoid mpokket
          View replies
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          Our team has spoken to you & we believe your concern has been resolved.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          Hi Subailsiddiq,

          Our team has spoken to you & we believe your concern has been resolved.
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            V
            vinoth3991
            Nov 17, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            My account is [protected]@gmail.com [protected] and I requested loan of rs 1000 Reference Loan ID[protected], it shows disbursed in application, but it's more than 48hrs but still the loan amount not credited to my bank account..
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response             Hi Vinoth,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            View replies
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Hi Vinoth,

            Our team has spoken to you & we believe your concern has been resolved.
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              L
              Lalven10
              from Lamka, Manipur
              Nov 15, 2022
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              Address: Singngat

              I have been using mpokett and takes a loan of 2000, when i repay my loan, in mpokket apps it say payment failed but in my bank account it is debited please refund my money..I have all details like screenshot bank statement etc
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response               Hi Laiven10,

              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Hi Laiven10,

              Please DM us your registered number & we would certainly help you.
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                V
                Vinay Bramhkar
                Nov 12, 2022
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Website: mpokket.in

                I have paid the deu amount of 2144 on 11 Nov 2022 by debit card and the money deducted from my bank account but still the loan hasn't been closed yet and if the repayment is failed I also didn't get the refund.please help me with this as soon as possible.thank you.

                Transaction Details: by debit card OTHPG[protected]mPokket Kolkata
                Aug 10, 2023
                Complaint marked as Resolved 
                View replies
                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Reply
                Vinay Bramhkar 's [Complaint's author] reply, Jul 25, 2023
                My Mobile number is 9766026627
                I money was deducted from my bank account while I done the repayment of the loan it's been months and I didn't get my money back in my bank account so that at that time I have to do twice repayment of the loan.
                Sumanta mPokket's reply, Jul 27, 2023
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Our team has spoken to you & we believe your concern has been addressed.
                Reply
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Hi Vinay,

                Our team has spoken to you & we believe your concern has been addressed.
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                  M
                  Mohit 1224
                  Nov 12, 2022
                  Feb 8, 2024
                  This thread was updated on Feb 8, 2024
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                  My loan is due on 12th November and i paid it on 10th November but still showing pending and due today i call many times but they didn't respond also i sentt mail to them but no response please do something to help this out
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response                   Hi Mohit 1224,

                  Please DM us your registered number & we would certainly help you.
                  View replies
                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Hi Mohit 1224,

                  Please DM us your registered number & we would certainly help you.
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                    V
                    Vinay Bramhkar
                    Nov 12, 2022
                    Sep 28, 2023
                    This thread was updated on Sep 28, 2023
                    Resolved
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                    Resolved

                    I have paid the deu amount through debit card of 2144 and the money got deducted from the bank account but it is showing in mpokket app the repayment is failed.
                    Aug 10, 2023
                    Complaint marked as Resolved 
                    View replies
                    Please DM us your registered number & we would certainly help you.
                    Reply
                    Please DM us your registered number & we would certainly help you.
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    Our team has spoken to you & we believe your concern has been addressed.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      Y
                      Yashodhan Chavan
                      Nov 11, 2022
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                      I have repayed the principal amount and yet the account has not been closed by mpokket.There 2 account ID's as below mentioned:
                      MKF338631EID44470901
                      MKE44662F41D40693302
                      Jun 29, 2023
                      Complaint marked as Resolved 
                      The company executive called and acknowledged my problem and resolved it as per the policy regarding the accounts.
                      View replies
                      Our team has spoken to you & we believe your concern has been resolved.
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                      Hi Yashodhan,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        Y
                        Yoheswaran
                        from Nagapattinam, Tamil Nadu
                        Nov 9, 2022
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
                        Resolved
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                        Resolved

                        Address: Kolkata

                        Lot of pressure and torcher in mpokket. I will write a letter and suicide. Please take action on mpokket.
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response                         Hi Yoheswaran,

                        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                        View replies
                        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                        Reply
                        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                        Reply
                        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                        Reply
                        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                        Reply
                        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                        Reply
                        Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                        Reply
                        Hi Yoheswaran,

                        We request you to DM your registered number & we would get in touch to help you.
                        Reply
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                          D
                          Darshan Gowda R
                          Nov 8, 2022
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
                          Resolved
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                          Resolved

                          Hello, Im darshan, I had taken a loan from mpokket. I have repaid all my loans but still my loan status are showing Active loan. Kindly share update my status from active status to Cleared and Share me a Loan Clearance Certificate On Priority.

                          Thanks & Regards
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response                           Hi Darshan,

                          Our team has spoken to you & we believe your concern has been resolved.
                          View replies
                          Please DM us your registered number & we would certainly help you.
                          Reply
                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
                          Reply
                          Our team has spoken to you & we believe your concern has been addressed.
                          Reply
                          Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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                          Hi Darshan,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            S
                            [email protected]
                            Nov 7, 2022
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            I just installed the app and then uninstalled it, but these people were torturing and insisting to take loans, what's this behaviour?
                            Jul 27, 2023
                            Complaint marked as Resolved 
                            View replies
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Reply
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Reply
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Reply
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved.
                            Reply
                            Company person called and resolved the issue, Thank you.
                            Reply
                            Hi Sir,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              K
                              kamal_kumar6446
                              from Delhi, Delhi
                              Nov 7, 2022
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Resolved

                              Dear Mpokket,
                              I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                              I want to remind you again that you guys have not updated my September month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                              Dec 2, 2022
                              Complaint marked as Resolved 
                              View replies
                              Hi Kamal,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                K
                                kamal_kumar6446
                                from Delhi, Delhi
                                Nov 7, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                You are informed about all my loan payments, currently none are outstanding but in the month of September all loan accounts are actively showing in my credit report So for this reason I am finding it difficulty to apply any loan and my cibil score getting down day by day.

                                already requested to provide NOC but not positive response for company side.

                                Regards
                                Kamal kumar
                                Nov 7, 2022
                                Complaint marked as Resolved 
                                please arrange call for your customer support
                                View replies
                                Hi Kamal,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  A
                                  arava Mahendra
                                  from Nellore, Andhra Pradesh
                                  Nov 7, 2022
                                  Feb 8, 2024
                                  This thread was updated on Feb 8, 2024
                                  Resolved
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                                  Resolved

                                  Please Delete account and Provide NOC

                                  Dear support team,
                                  I am arava mahendra I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is [protected]@gmail.com and Mobile Number:[protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                                  Regards
                                  Arava mahendara
                                  Mar 10, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 08, 2024
                                  mPokket Customer Care's response                                   Hi Arava Mahendra,

                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  View replies
                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Hi Arava Mahendra,

                                  Please DM us your registered number & we would certainly help you.
                                  Reply
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                                    A
                                    arava Mahendra
                                    from Nellore, Andhra Pradesh
                                    Nov 7, 2022
                                    Feb 8, 2024
                                    This thread was updated on Feb 8, 2024
                                    Resolved
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                                    Resolved

                                    Amount paid August 20 my loansamount...but not send NOC from mpocket till now please solved my problem...kindly
                                    Mar 10, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 08, 2024
                                    mPokket Customer Care's response                                     Hi Arava Mahendra,

                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    View replies
                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Hi Arava Mahendra,

                                    Please DM us your registered number & we would certainly help you.
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                                      P
                                      Prince9861
                                      from Bhadrak, Odisha
                                      Nov 7, 2022
                                      Feb 8, 2024
                                      This thread was updated on Feb 8, 2024
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                                      Address: Bidhannagar, Kolkata, West Bengal,700091

                                      I am Tapan kumar Sethi, I paid my all loan amount but i didn't get my NOC.
                                      please help me to get. My registered number is [protected], and my Registered gmail ID is [protected]@gmail.com,

                                      Therefore, i Kindly request to you please provid NOC. This is needed for future loan please do the needful as soon as possible.
                                      if any required then freely communicate with me.please take necessary step with in short period as soon as possible
                                      Mar 10, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 08, 2024
                                      mPokket Customer Care's response                                       Hi Prince,

                                      Our team has spoken to you & we believe your concern has been resolved.
                                      View replies
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Our team has spoken to you & we believe your concern has been resolved.
                                      Reply
                                      Our team has spoken to you & we believe your concern has been resolved.
                                      Reply
                                      Hi Prince,

                                      Our team has spoken to you & we believe your concern has been resolved.
                                      Reply
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                                        A
                                        abhikgowda
                                        from Mandya, Karnataka
                                        Nov 5, 2022
                                        Feb 8, 2024
                                        This thread was updated on Feb 8, 2024
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                                        Resolved

                                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                                        Website: mpokket.in

                                        Aug-02-2021 I will request 2000RS amount but Mpokket don't send me money at the right time, so I told them that I will return your money back to you, they did not reply to even one of my messages for ten days, After two months passed they called me and started abusing me and giving me a lot of trouble. They are not justifying their mistake. Please free me from them.
                                        Mar 10, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 08, 2024
                                        mPokket Customer Care's response                                         Hi Abhikgowda,

                                        Our team has spoken to you & we believe your concern has been resolved.
                                        View replies
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        Reply
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        Reply
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Our team has spoken to you & we believe your concern has been addressed.
                                        Reply
                                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                        Reply
                                        Hi Abhikgowda,

                                        Our team has spoken to you & we believe your concern has been resolved.
                                        Reply
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