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mPokket Complaints & Reviews

mpokket.com

4.9

Updated: Nov 24, 2025

Complaints 1277

Resolved

1235

Unresolved

42

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mPokket reviews & complaints page 40

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Address: KOLKATA

Website: www.mpokket.in

Dear Sir,

Regularly I paid my loan took from mpokket several times, but due to my ongoing tremendous financial crisis unable to do so for my ongoing 5-6 loans through them.

They are calling me and my contacts, somehow they got all the contacts of my phone and telling them abusive words.

They are also calling me numerous times.

I have already communicated them through email several times requesting them to please waive the late penalty imposed and fines but they are not responding to my email.

and calling to all my accounts several times.

Therefore it is my earnest request to you to please help me out in this situation and i want to pay the principal+interest part in monthly basis.

Looking forward to your kind cooperation

Mar 14, 2024

Complaint marked as Resolved

Verified Support

Feb 12, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 9, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 18, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Aug 29, 2023

Verified Support

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

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5 Comments

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I have cleared all my dues but when I am asking for NOC, no one is responding to my queries...

Aug 17, 2023

Complaint marked as Resolved

Mpokket has responded to my claim, and they have cleared the said issue...

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 1, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 9, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 18, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 22, 2023

Our team has spoken to you & we believe your concern has been resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 28, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

1 other people found this review helpful

1 found this helpful

6 Comments

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It's shows that my bank account is already exists so Kindly please delete my existing bank account as I have only one bank account so that I can add a new bank account to borrow loan from mpokket. Thank you

Mar 14, 2024

Complaint marked as Resolved

Verified Support

Feb 12, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 1, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 9, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

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5 Comments

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I applied loan in mpokket.
mpokket app activity shows loan amount disbursed but loan amount does not credited in my bank account.still mpokket customer does not responding me.so i request you to solve my issue.
Loan id:MK66216253ID40856635

Aug 4, 2023

Complaint marked as Resolved

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 1, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 8, 2022

Our team has spoken to you & we believe your concern has been addressed.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 9, 2022

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 18, 2022

Our team has spoken to you & we believe your concern has been resolved

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Our team has spoken to you & we believe your concern has been resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 22, 2023

Verified Support

Hi Arun,

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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6 Comments

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I wanted to borrow money from the mpokket while it's shows that my bank account is already exists so Kindly please delete my existing bank account as I have only one bank account so that I can add a new bank account to borrow loan from mpokket. Thank you
My account is in my friends account and his bank account is in mine.

Mar 14, 2024

Complaint marked as Resolved

Verified Support

Feb 12, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 7, 2022

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

Helpful

1 other people found this review helpful

1 found this helpful

4 Comments

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I repaid all loans. Could you please update same to cibil.

Mar 14, 2024

Complaint marked as Resolved

Verified Support

Feb 12, 2024

mPokket Customer Care's response Hi Suresh,

Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number explaining your issue in detail & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Please DM us your registered number explaining your issue in detail & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 22, 2023

Verified Support

Hi Suresh,

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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4 Comments

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I have paid my loan on 26/07/22 before my due date and the payment was totally successful from paytm but the app is showing that payment was unsuccessful and failed.nad the intrest is increasing and they are calling to repay the amount regularly but not understanding the problem.i am writing the mail to their support no proper response they are saying payment is failed worst customer support iam getting this is affecting my cibil score.please help me out.they are not supporting to my complain.

+2 photos

Mar 14, 2024

Complaint marked as Resolved

Verified Support

Feb 12, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number explaining your issue in detail & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 20, 2023

Our team has spoken to you & we believe your concern has been resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

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5 Comments

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I have paid loans on 26/07/2022, but mpokket company has not been send me noc for paid loans on 26/07/2022. kanwapal Singh, [protected]

Feb 13, 2024

Complaint marked as Resolved

My complaints have been resolved

Verified Support

Feb 13, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 31, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number explaining your issue in detail & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 24, 2023

Please DM us your registered number explaining your issue in detail & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 22, 2023

Verified Support

Hi Sir,

Our team has spoken to you & we believe your concern has been resolved.

mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Hi Kanwarpal Singh Gill,

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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7 Comments

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I have been following up with the company numerous times with emails and calls, they are only sending me payment receipts but I need NOC as I’m getting calls stating my dues are unpaid, it would be better if they send me NOC as soon as possible

Mar 15, 2024

Complaint marked as Resolved

Verified Support

Feb 13, 2024

mPokket Customer Care's response Hi DuskyCharm,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 27, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 24, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 22, 2023

Verified Support

Hi Sir/Ma'am,

Our team has spoken to you & we believe your concern has been resolved.

mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Hi DuskyCharm,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

Helpful

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6 Comments

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I took loan from mpokket and now the fine is 2 times from the loan what i took. I lost my job 3 months back so not able to pay. I am willing to pay now. Please remove the fine so that I can pay all dues at once

Mar 15, 2024

Complaint marked as Resolved

Verified Support

Feb 13, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 27, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

Please DM us your registered number & we would certainly help you.

Dhananjai AD's reply, Aug 8, 2022

8281952347

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 9, 2022

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 18, 2022

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 2, 2022

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Hi Lakshmi I,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

Regards,
Team mPokket.

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8 Comments

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Mar 4, 2022
Apr 22, 2022
Received a legal notice and i m registring my complain in court ..as i was valuable customer i took loan of some amount and repay on time after that i lost my phone number and my phone and today after 1 and half year i recive a legal notice regarding payment with high interest charge kindly contact me ..if we can talk in person and i m going forward with all my right as i m a student and this is injustice to us..there are many people who is facing same as mine...kindly contact me through mail.

Mar 15, 2024

Complaint marked as Resolved

Verified Support

Feb 13, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 24, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 22, 2023

Verified Support

Hi Amit,

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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5 Comments

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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Hello,
I don't have any dues remaining on me, I have cleared all dues . Still some of credit accounts are showing as Active. And it is affecting my credit score. It has been more than 6 months since I paid the dues. Still they have not updated it in CRIF credit report. Kindly help me regarding this

Sep 5, 2023

Complaint marked as Resolved

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 25, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Our team has spoken to you & we believe your concern has been addressed.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 11, 2023

Our team has spoken to you & we believe your concern has been addressed.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 22, 2023

Verified Support

Hi Saurabh,

Our team has spoken to you & we believe your concern has been resolved.

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6 Comments

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Address: Thammarajupalli 1-210

Hello hi my name is Saikumar ph no 8688xxxx20

My mpocket account is blocked by mistake iam contacting last 3 months no one is responding please unblock my mpocket account please

Mar 15, 2024

Complaint marked as Resolved

Verified Support

Feb 13, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 25, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Hi Saikumar,

Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.

Regards,
Team mPokket.

Helpful

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5 Comments

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Website: Mpokket.com

I want to close my account asap because i got a call from the no.- [protected] and saying Tarun Lal uploaded my documents in his account how he can upload my documents in his account i uploaded my documents in my account in year 2020 and than i asked whats the problem with me i didnt take any loan he is like i dont know anything even told me we are generating 1 legal document against you with his pictures(jab badnami hogi tab maja aayega) what kind of service you are having...there is no fault of me if someone is taking loan why they are shouting on me if i will get a such calls again i will put a FIR and close my account asap.

Mar 15, 2024

Complaint marked as Resolved

Verified Support

Feb 13, 2024

mPokket Customer Care's response Please DM us your registered number & we would certainly help you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 26, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 22, 2023

Verified Support

Hi Deeksha,

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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5 Comments

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Address: Hyderabad

Hello mpocket hi my name is haswanth ph no [protected]
My mpocket account is blocked by mistake iam contacting you from last 2 months no one is responding please unblock my mpocket account please...

Helpful

57 other people found this review helpful

57 found this helpful

Address: Bihar

My name is Sachin Kumar jaiswal, I already pay my overdue in February but still not updated in my credit score, why in credit score still show account open but I already pay my all dues, so I request you to please update my credit score. I already send mail to support @mpokket 3 times but still no response...

+2 photos

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3 other people found this review helpful

3 found this helpful

I cleared all the dues, please provide NOC it's an emergency to me.

It's a transaction I'd :[protected]

It's a loan I'd: CR4A255F80ID11805008

Can you please send it to me

Sep 11, 2023

Complaint marked as Resolved

Complaint has been resolved, Thank you

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Aug 3, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Our team has spoken to you & we believe your concern has been resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 5, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 11, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 22, 2023

Verified Support

Hi Sudhakar,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

Helpful

2 other people found this review helpful

2 found this helpful

5 Comments

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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I have paid all my loans but it is showing in my Cibil as active. So kindly close the account and issue no due certificate

Email: [protected]@gmail.com

Registered number: [protected]

REF3208503

+3 photos

Nov 18, 2023

Complaint marked as Resolved

Verified Support

Sep 05, 2023

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

Verified Support

Sep 22, 2023

mPokket Customer Care's response Hi Venkat,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

Verified Support

Oct 18, 2023

mPokket Customer Care's response Hi Venkat,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Please DM us your registered number explaining your issue in detail & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

Our team has spoken to you & we believe your concern has been addressed.

Helpful

2 other people found this review helpful

2 found this helpful

2 Comments

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Dear Mpockket support team,
I am Syed Mansoor Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan...

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30 other people found this review helpful

30 found this helpful

If you remove panalty i will pay money

CCQPN9088P [protected] send me link i will pay without penalty...

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