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mpokket.com
4.9
Updated: Aug 12, 2026
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mPokket reviews & complaints page 40

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D
Dj Vish
Oct 6, 2022
Feb 12, 2024
This thread was updated on Feb 12, 2024
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I repayed all my loans and asked for noc and close my account. Mailed to customerservice as well no reply from them.

Registerd mail id:[protected]@gmail.com
Phone:[protected]
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response Hi Vishnu,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
View replies
Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
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Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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    Anipatil
    from Nanded-Waghala, Maharashtra
    Oct 5, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Address: No
    Website: Mpokket. Com

    My issue is a loan repayment failed but amount is deducted from my account please solve the issue of payment
    Oct 7, 2022
    Complaint marked as Resolved 
    Mob 7083213201 email [email protected]
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    Hi Anipatil,

    Our team has spoken to you & we believe your concern has been resolved.
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      S
      Sriram737
      from Hyderabad, Telangana
      Oct 5, 2022
      Feb 12, 2024
      This thread was updated on Feb 12, 2024
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      Address: Hyd

      I have paid all my dues and also not getting any replies from mpokket as i have already mailed them many time but still haven’t got any replies from them it is affecting my credit history please reply as quick as possible
      Mar 14, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 12, 2024
      mPokket Customer Care's response       Hi Sriram,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      View replies
      Please DM us your registered number & we would certainly help you.
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      Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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      Hi Sriram737,

      Our team has spoken to you & we believe your concern has been resolved.
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        A
        Ashutosh Kumar Rai (Ashu)
        Oct 4, 2022
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Address: West Bengal

        I had paid my all loan amount..but it still shows active on my credit score...and continuosly affecting my score kindly resolve it ...and provide me NOC certificate
        Aug 26, 2023
        Complaint marked as Resolved 
        They have resolved my issues
        Verified Support
        Aug 25, 2023
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved hence we would request you to mark your complaint as resolved as your issue has been successfully resolved from our end.
        Verified Support
        Sep 22, 2023
        mPokket Customer Care's response         Hi Ausotosh,

        Our team has spoken to you & we believe your concern has been resolved.
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          C
          Capetown1
          from Ankleshwar, Gujarat
          Oct 2, 2022
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Address: 76 Vrindavan Soc near ragini cinema bhadkodra Ankleshwar

          1) MKB55A621EID36297989
          2) MKCF9162A7ID36433339
          3) MKB7F46243ID36446731
          4) MKF1B162F0ID40105591
          5) MKE8E6622FID40105682

          Above loan are already closed . But reflecting active in my cibil report. Kindly update it as a closed on urgent basis.

          Did payment since 2 months.

          Don't know what is the issue with Mpokket after so many mails intimation, still they are not updating as a closed status.

          Kindly help to resolve this.

          Regards,
          Deepak Chauhan
          Jul 30, 2023
          Complaint marked as Resolved 
          Resolved
          Oct 02, 2022
          Updated by Capetown1           I am taking follow up since 2 months. No resolution from Mpokket. Due to this I have suffered a huge loss my home loan case delayed and rejected. Just because of mpocket not given solution on time
          Kindly help to resolve this and update as a closed status in my cibil credit bureau.
          Oct 07, 2022
          Updated by Capetown1           Still awaiting for response from mpocket. Not received any solution and response from mpocket.

          Kindly take further action. Its very urgent case to remove active account from my cibil.
          As mentioned above Loan Ac numbers.

          Regards,
          Deepak Chauhan
          View replies
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          Our team has spoken to you & we believe your concern has been resolved.
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          Our team has spoken to you & we believe your concern has been resolved.
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          Capetown1's [Complaint's author] reply, Jul 30, 2023
          Resolved
          Hi Capetown1,

          Our team has spoken to you & we believe your concern has been resolved.
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            H
            harsheyy
            Oct 1, 2022
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
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            Address: Kolkata
            Website: mpokket

            I applied for a loan in mpokket, like everyday I expected mpokket to transfer it to my bank account immediately, but that didn't happen. I have been in confusion ever since. Have been seeking help from mpokket services, but none worked. Please look into the matter.
            Mar 14, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 12, 2024
            mPokket Customer Care's response             Hi Harsheyy,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            View replies
            Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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            Hi harsheyy,

            Our team has spoken to you & we believe your concern has been resolved.
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              R
              Ravimini
              from Lucknow, Uttar Pradesh
              Sep 30, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              I have applied for 5 loans of 1000 each and from that only 2 loan amount of 1000 each is credited to my account the rest 3 have not been credited to my account and those three also are showing in my open loan activity. I am urgent of money and this is happening with me so I would request you to kindly see to my complaint and resolve my issue as soon as possible. I have attached all the screenshots with this.
              Aug 10, 2023
              Complaint marked as Resolved 
              Resolved
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              Our team has spoken to you & we believe your concern has been resolved
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              Our team has spoken to you & we believe your concern has been resolved.
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                K
                Khushi v Khanna
                Sep 30, 2022
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
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                I took three loans of rs 500 from which I received two loans amount but still didn't get the third loan amount and it shows that money is disbursed in mpokket app
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response                 Hi Khushi,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                View replies
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Reply
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Hi Khushi,

                Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                Hi Khushi,

                Our team has spoken to you & we believe your concern has been resolved.
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                  Khushi v Khanna
                  Sep 29, 2022
                  Feb 12, 2024
                  This thread was updated on Feb 12, 2024
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                  I took two loans of 500 it shows disbursed in mpokket app but i didn't receive amount in my bany account
                  Mar 14, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 12, 2024
                  mPokket Customer Care's response                   Hi Khushi,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
                  View replies
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Reply
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Hi Khushi,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    Anurag Vidholiya
                    Sep 26, 2022
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
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                    Address: Delhi
                    Website: Delhi

                    Dear sir mene apna fone re set Kar Diya tha ab device problem aa rha hai plz help me [protected] [protected]@gmail.com
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    View replies
                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                    Hi Anurag,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      T
                      Tushar sokanki
                      Sep 19, 2022
                      Feb 12, 2024
                      This thread was updated on Feb 12, 2024
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                      Hello team

                      I pay my all due amount with panatly but still u dont provide NOC please provide NOC latter
                      Mar 14, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 12, 2024
                      mPokket Customer Care's response                       Hi Tushar,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
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                      Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                      Hi Tushar,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        B
                        [email protected]
                        Sep 18, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Address: Bangalore

                        Hi my name is Balraj j I have paid the principal amount to mpokket and they told to pay the penalty amount and I told I can’t pay the huge amount but they are calling and harassing me with different numbers and they are calling my and friends and family and torturing them also so please I am requesting to resolve the problem

                        Regards
                        BALRAJ J
                        Aug 10, 2023
                        Complaint marked as Resolved 
                        The problem is resolved
                        View replies
                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Hi Balraj,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          M
                          Mina22
                          from Jaipur, Rajasthan
                          Sep 17, 2022
                          Feb 12, 2024
                          This thread was updated on Feb 12, 2024
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                          Resolved

                          Being a student i can't pay 30k . I ready for settlement
                          Mar 14, 2024
                          Complaint marked as Resolved 
                          Sep 17, 2022
                          Updated by Mina22                           I am student i took 14k loan now they increased upto 30 k which i can't pay.
                          They starting threatening us which really putting pressure on my mental health. I'm really for settlement ..
                          Verified Support
                          Feb 12, 2024
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
                          View replies
                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Our team has spoken to you & we believe your concern has been addressed.
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                          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                          Hi Mina22,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            Theertha2000
                            Sep 17, 2022
                            Feb 12, 2024
                            This thread was updated on Feb 12, 2024
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                            Resolved

                            Hello,

                            I had requested for a loan of Rs. 937 on 17-Sep-2022. The loan disbursal status in my app is displayed as ‘Processing’. I request you to please resolve the issue as the amount is not credited to my bank account.
                            Mar 14, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 12, 2024
                            mPokket Customer Care's response                             Our team has spoken to you & we believe your concern has been resolved.
                            View replies
                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                            Theertha2000,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              Sanala
                              from Hyderabad, Telangana
                              Sep 17, 2022
                              Feb 9, 2024
                              This thread was updated on Feb 9, 2024
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                              Address: Kolkata
                              Website: Mpokket.in

                              I am taken 10, 000 loan from m pokket, that person are asking now 30, 000 in 6 months back onwards i am asking one time settlement but no one response my mail. I received only auto generated mail only. Please solve my problem as soon as possible sir
                              Mar 11, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 09, 2024
                              mPokket Customer Care's response                               Hi Sanala,

                              Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                              Hi Sanala,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                we_make_it_epic _YT
                                Sep 15, 2022
                                Feb 9, 2024
                                This thread was updated on Feb 9, 2024
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                                Address: Kolkata

                                I had taken many loans befor n paid all the loans. Now I wanted 500 rupees loan i selected the option m pocket approved it and agreement says invalid verification I'd... I had called customer care service more than 50 times they did not pick the call always it says busy busy n end up the call
                                Mar 11, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 09, 2024
                                mPokket Customer Care's response                                 Hi

                                Our team has spoken to you & we believe your concern has been resolved.
                                View replies
                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Pijush Gogoi
                                  Sep 14, 2022
                                  Feb 9, 2024
                                  This thread was updated on Feb 9, 2024
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                                  Resolved

                                  From today onward my apps is not working please slove my problem
                                  Mar 11, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 09, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
                                  View replies
                                  Please DM us your registered number & we would certainly help you.
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                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                                  Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                                    MR explorer
                                    Sep 14, 2022
                                    Feb 9, 2024
                                    This thread was updated on Feb 9, 2024
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                                    Resolved

                                    I have never applied for a loan and even never received it in any money in my account but it's show dues in my cibil how it's possible
                                    Mar 11, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 09, 2024
                                    mPokket Customer Care's response                                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                      Tanavir Ahamad
                                      Sep 14, 2022
                                      Feb 9, 2024
                                      This thread was updated on Feb 9, 2024
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                                      Resolved

                                      I have taken a loan from your company and its running smoth from last 3_4 month and I just update my phone version nothing else and today I make payment of loan and when I try to get loan again it's seems a error that your device is change but I did not change my device ...

                                      Pls resolve the issue as soon as possible ...

                                      As my first loan phone is same as today ...
                                      Reg no [protected]
                                      Name Tanvir ahamad
                                      Mar 11, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 09, 2024
                                      mPokket Customer Care's response                                       Our team has spoken to you & we believe your concern has been resolved.
                                      View replies
                                      Please DM us your registered number & we would certainly help you.
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                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                      Reply
                                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                      Reply
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      Reply
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                      Our team has spoken to you & we believe your concern has been resolved.
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                                      Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                                      Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                                        nlnayak
                                        from Paradip, Odisha
                                        Sep 14, 2022
                                        Feb 9, 2024
                                        This thread was updated on Feb 9, 2024
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                                        Website: mPokket

                                        I am a widow and a pensioner. my unemployed son who is taking loan again again from this app and torture me to pay the loan. its very difficult me to pay those loans i am 58 above and a BP patient please stop this app to giving loan. how could these provides loan to unemployed person without any consent of anyone and call me again again and sending me message with illegal interest rates and harass me to pay those loans with double interest rates. they give loan again and again after paying all. and currently he take again loan and when i paid a part of it with their illegal interest they again provide him loan on that day. kindly help me what should i do if such things continues. my son mpokket id REF4512670
                                        Mar 11, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 09, 2024
                                        mPokket Customer Care's response                                         Our team has spoken to you & we believe your concern has been resolved.
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                                        Please DM us your registered number & we would certainly help you.
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                                        Please DM us your registered number & we would certainly help you.
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                                        Please DM us your registered number & we would certainly help you.
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                                        Please DM us your registered number & we would certainly help you.
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                                        Our team has spoken to you & we believe your concern has been resolved.
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                                        Our team has spoken to you & we believe your concern has been resolved.
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                                        Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                                        Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                                          Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
                                          mPokket
                                          Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
                                          mPokket

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