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4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 40

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K
Kitte Deepak
from HYDERABAD, Andhra Pradesh
Jul 30, 2022
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
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I have paid my loan on 26/07/22 before my due date and the payment was totally successful from paytm but the app is showing that payment was unsuccessful and failed.nad the intrest is increasing and they are calling to repay the amount regularly but not understanding the problem.i am writing the mail to their support no proper response they are saying payment is failed worst customer support iam getting this is affecting my cibil score.please help me out.they are not supporting to my complain.
+2 photos
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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    KANWARPAL SINGH Gill
    Jul 28, 2022
    Feb 13, 2024
    This thread was updated on Feb 13, 2024
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    I have paid loans on 26/07/2022, but mpokket company has not been send me noc for paid loans on 26/07/2022. kanwapal Singh, [protected]
    Feb 13, 2024
    Complaint marked as Resolved 
    My complaints have been resolved
    Verified Support
    Feb 13, 2024
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number explaining your issue in detail & we would certainly help you.
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    Please DM us your registered number explaining your issue in detail & we would certainly help you.
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    Hi Sir,

    Our team has spoken to you & we believe your concern has been resolved.
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    Hi Kanwarpal Singh Gill,

    Our team has spoken to you & we believe your concern has been resolved.
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      DuskyCharm
      Jul 27, 2022
      Feb 13, 2024
      This thread was updated on Feb 13, 2024
      Resolved
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      I have been following up with the company numerous times with emails and calls, they are only sending me payment receipts but I need NOC as I’m getting calls stating my dues are unpaid, it would be better if they send me NOC as soon as possible
      Mar 15, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 13, 2024
      mPokket Customer Care's response       Hi DuskyCharm,

      Please DM us your registered number & we would certainly help you.

      Regards,
      Team mPokket.
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      Hi Sir/Ma'am,

      Our team has spoken to you & we believe your concern has been resolved.
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      Hi DuskyCharm,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
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        L
        Lakshmi I
        Jul 27, 2022
        Feb 13, 2024
        This thread was updated on Feb 13, 2024
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        I took loan from mpokket and now the fine is 2 times from the loan what i took. I lost my job 3 months back so not able to pay. I am willing to pay now. Please remove the fine so that I can pay all dues at once
        Mar 15, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 13, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
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        Dhananjai AD's reply, Aug 8, 2022
        8281952347
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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        Hi Lakshmi I,

        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

        Regards,
        Team mPokket.
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          A
          Amit lingatte
          from Dehradun, Uttarakhand
          Jul 26, 2022
          Feb 13, 2024
          This thread was updated on Feb 13, 2024
          Resolved
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          Resolved

          Mar 4, 2022
          Apr 22, 2022
          Received a legal notice and i m registring my complain in court ..as i was valuable customer i took loan of some amount and repay on time after that i lost my phone number and my phone and today after 1 and half year i recive a legal notice regarding payment with high interest charge kindly contact me ..if we can talk in person and i m going forward with all my right as i m a student and this is injustice to us..there are many people who is facing same as mine...kindly contact me through mail.
          Mar 15, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 13, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          Our team has spoken to you & we believe your concern has been resolved.
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            S
            Saurabh Adep
            Jul 25, 2022
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
            Resolved
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            Resolved

            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

            Hello,
            I don't have any dues remaining on me, I have cleared all dues . Still some of credit accounts are showing as Active. And it is affecting my credit score. It has been more than 6 months since I paid the dues. Still they have not updated it in CRIF credit report. Kindly help me regarding this
            Sep 5, 2023
            Complaint marked as Resolved 
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            Our team has spoken to you & we believe your concern has been addressed.
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            Our team has spoken to you & we believe your concern has been addressed.
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            Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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            Hi Saurabh,

            Our team has spoken to you & we believe your concern has been resolved.
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              S
              Saikumar bogyam
              from Kurnool, Andhra Pradesh
              Jul 24, 2022
              Feb 13, 2024
              This thread was updated on Feb 13, 2024
              Resolved
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              Resolved

              Address: Thammarajupalli 1-210

              Hello hi my name is Saikumar ph no 8688xxxx20

              My mpocket account is blocked by mistake iam contacting last 3 months no one is responding please unblock my mpocket account please
              Mar 15, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 13, 2024
              mPokket Customer Care's response               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              View replies
              Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Reply
              Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
              Reply
              Hi Saikumar,

              Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.

              Regards,
              Team mPokket.
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                D
                Deeksha5555
                Jul 23, 2022
                Feb 13, 2024
                This thread was updated on Feb 13, 2024
                Resolved
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                Resolved

                Website: Mpokket.com

                I want to close my account asap because i got a call from the no.- [protected] and saying Tarun Lal uploaded my documents in his account how he can upload my documents in his account i uploaded my documents in my account in year 2020 and than i asked whats the problem with me i didnt take any loan he is like i dont know anything even told me we are generating 1 legal document against you with his pictures(jab badnami hogi tab maja aayega) what kind of service you are having...there is no fault of me if someone is taking loan why they are shouting on me if i will get a such calls again i will put a FIR and close my account asap.
                Mar 15, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 13, 2024
                mPokket Customer Care's response                 Please DM us your registered number & we would certainly help you.
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                Hi Deeksha,

                Our team has spoken to you & we believe your concern has been resolved.
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                  H
                  Haswanthnaidu
                  from Hyderabad, Telangana
                  Jul 22, 2022
                  Oct 20, 2024
                  This thread was updated on Oct 20, 2024
                  Resolved
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                  Resolved

                  Unblock my account

                  Address: Hyderabad

                  Hello mpocket hi my name is haswanth ph no [protected]
                  My mpocket account is blocked by mistake iam contacting you from last 2 months no one is responding please unblock my mpocket account please...
                  Helpful
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                  57 found this helpful
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                  S
                  Study for gyan
                  Jul 22, 2022
                  Sep 11, 2023
                  This thread was updated on Sep 11, 2023
                  Resolved
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                  Resolved

                  I had clear all my dues but still not updated in credit score

                  Address: Bihar

                  My name is Sachin Kumar jaiswal, I already pay my overdue in February but still not updated in my credit score, why in credit score still show account open but I already pay my all dues, so I request you to please update my credit score. I already send mail to support @mpokket 3 times but still no response...
                  +2 photos
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                  S
                  Sudhakar9014
                  Jul 21, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Resolved

                  I cleared all the dues, please provide NOC it's an emergency to me.

                  It's a transaction I'd :[protected]

                  It's a loan I'd: CR4A255F80ID11805008

                  Can you please send it to me
                  Sep 11, 2023
                  Complaint marked as Resolved 
                  Complaint has been resolved, Thank you
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                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                  Hi Sudhakar,

                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                    V
                    Venkat 2373
                    from Tanuku, Andhra Pradesh
                    Jul 20, 2022
                    Oct 18, 2023
                    This thread was updated on Oct 18, 2023
                    Resolved
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                    Resolved

                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                    I have paid all my loans but it is showing in my Cibil as active. So kindly close the account and issue no due certificate

                    Email: [protected]@gmail.com

                    Registered number: [protected]

                    REF3208503
                    +3 photos
                    Nov 18, 2023
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 05, 2023
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Verified Support
                    Sep 22, 2023
                    mPokket Customer Care's response                     Hi Venkat,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Verified Support
                    Oct 18, 2023
                    mPokket Customer Care's response                     Hi Venkat,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                      M
                      Mansoor ali Syed
                      Jul 20, 2022
                      Oct 18, 2023
                      This thread was updated on Oct 18, 2023
                      Resolved
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                      Resolved

                      Delete my Mpokket Account and Provide NOC

                      Dear Mpockket support team,
                      I am Syed Mansoor Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan...
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                      30 found this helpful
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                      N
                      Nallipireddy Prudvi
                      Jul 20, 2022
                      Feb 13, 2024
                      This thread was updated on Feb 13, 2024
                      Resolved
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                      Resolved

                      Some one taken loan with my pan card

                      If you remove panalty i will pay money

                      CCQPN9088P [protected] send me link i will pay without penalty...
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                      R
                      RaviPandey123
                      from Maharajganj, Bihar
                      Jul 19, 2022
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      Showing My device is already registered as primary device by another user

                      Address: Rajiv nagar ward no. 8 Maharaj

                      Dear sir / madam
                      I never used another device to login my mpoket account but when i tried to request the loan it shows your device is registered by someone else as their primary device kindly make it as my this device as primary my email ID is [protected]@gmail.com...
                      +2 photos
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                      Radhi P Pachamuthu
                      Jul 19, 2022
                      Feb 13, 2024
                      This thread was updated on Feb 13, 2024
                      Resolved
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                      Resolved

                      I have applied loan and repayed before due date, again I am trying to take reloan but app is not supporting, I have emailed several times to get the issue resolve but no response.
                      Poor service and will not recommend to anyone
                      Mar 15, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 13, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                        sathish kuamr111
                        Jul 16, 2022
                        Feb 13, 2024
                        This thread was updated on Feb 13, 2024
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                        Resolved

                        Hlo, am useing mpokket app since 9months, But it was on my fathers accout, like PAN was given by my dads, now i need to change it for mine, the remaining doc., like Aadhar, mobile numbers & Bank account was mine only, so my request is like need to change PAN and my name should be updated
                        Mar 15, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 13, 2024
                        mPokket Customer Care's response                         Please DM us your registered number & we would certainly help you.
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                        Hi Sathish,

                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                        Hi Sathish,

                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                          Dharshiniii
                          from Chennai, Tamil Nadu
                          Jul 15, 2022
                          Feb 13, 2024
                          This thread was updated on Feb 13, 2024
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                          Resolved

                          Address: West bengal kolkata

                          I actually requested for loan on mpokket but I haven't received the money yet in my account. Please kindly look in the request. I requested for amount of 2000 and the app shows the loan has been processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                          Feb 13, 2024
                          Complaint marked as Resolved 
                          The problem has been resolved
                          Verified Support
                          Feb 13, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Sunilpriolkar
                            from Goa Velha, Goa
                            Jul 15, 2022
                            Feb 13, 2024
                            This thread was updated on Feb 13, 2024
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                            Resolved

                            Address: Usgao goa, North Goa, Goa

                            This is inform you that one month bank statement attached, to increase limit 3 month bank statement required, now i m facing problem to upload Bank statement, it showing message " complete your application for limit increase " after tapping on next it showing "we are reviewing your application for limit increase"
                            Kindly help me increase limit

                            Regards

                            Sunil
                            Mar 15, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 13, 2024
                            mPokket Customer Care's response                             Please DM us your registered number & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                            Hi Sunilpriolkar,

                            Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

                            Regards,
                            Team mPokket.
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                              Maish123
                              from Delhi, Delhi
                              Jul 14, 2022
                              Feb 13, 2024
                              This thread was updated on Feb 13, 2024
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                              Resolved

                              Address: D-625 debu camp tajpur pahari badarpur delhi

                              Kisi or ka loane mere par dikh raha hai
                              Mob [protected] please sir call me
                              Mar 15, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 13, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Hi Maish123,

                              Please DM us your registered number & we would certainly help you.
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