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mPokket Complaints & Reviews

mpokket.com

4.9

Updated: Aug 12, 2026

Complaints 1289

Resolved

1255

Unresolved

34

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mPokket reviews & complaints page 41

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Address: Bokaro

Website: [email protected]

This company is sach as a student ke sath dhokha kar rahi hai ye company ka rate of interest 120% hai or ye rate of interest ke sath penalty chargebhi hai as a maine aik loan liya principal outstanding 8000

This amount is not pay by me because I am a berojgar This amount will be 8000 to 38000 this is not fair

Rbi is company ka review kare

Hi Nitay Mahatha,
Your legal notice https://mpkt.to/fiy045jDqp is ready to be dispatched to your Current addresses as the final step before initiating the legal action. Avoid this by clicking https://mpkt.to/fiy03lebmm and clearing your dues. [protected]@[protected] /[protected]@[protected]
-mPokket

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 22, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 27, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 18, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 21, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 22, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 21, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

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7 Comments

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Address: Telangana

My m pocket is not verifiying bank account so please remove bank account s

Mar 11, 2024

Complaint marked as Resolved

Sep 14, 2022

Updated by Nadirige shiva prasad reddy Remove bank account

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 22, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 27, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 21, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 22, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 21, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

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6 Comments

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Website: mpokket.in

Hello,
My name is Rohith Reddy. I have cleared all my loan dues that i have taken from Mpokket but still it hadn't been reflected in my cibil score report, it shows that those two loans that i have already paid were still active and running and its damaging my cibil score. Kindly resolve my issue.

Feb 9, 2024

Complaint marked as Resolved

Although this issue has been resolved... I was notified regarding the following very recently and I am very thankful to the people who were involved.

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

Feb 09, 2024

Updated by Rohi45 Thanks for resolving my issue.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 27, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 21, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 22, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

Helpful

1 other people found this review helpful

1 found this helpful

5 Comments

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Address: Kolkata West Bengal

Date:12/09/2022
I have applied 3 loans and the application is showing that the amount has been disbursed but I have not received the money in my account

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 27, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 22, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Aug 28, 2023

Verified Support

Hi Takamtako,

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

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Address: bangalore

Website: www.google.com/url?sa=t&source=web&rct=j&url=mpokket.co.in/&ved=2ahUKEwjCq4qG1476AhX0R2wGHXIBDdIQFnoECGoQAQ&usg=AOvVaw15S-5hhnR4yr0UEqhIIzWG

I have paid the taken loan within the time, but untill now they have not be closed my account.
They service is worst and they don't even update, it been 2 and half month still not updated.
It's an fraud company...i am stressed out.
Please take seriously actions against mpocket.
Thank you

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Please DM us your registered number & we would certainly help you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 27, 2022

Mpokket — I have paid the taken loan but they have not closed it still

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 21, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

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4 Comments

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Address: Burnpur barik maidan near pupnajai nusary

Yes I have taken loan from mpokket. It's 221 days past for overdue of loan. I don't wants to pay there amount. Bcz it's not registered nbfc under Rbi. After strict restrictions given by Rbi and Cbi. These fraud lending app mpokket is harrshing me and hacking all contact no and also harrshing thm. Thy are charging higher int.rates.please I request Rbi to take serious action against mpokket. Close this app permanently.in mail thy are sending me legal notice letters and saying thy Il send letters to me sling with all whom I contact with.

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 27, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 21, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Aug 28, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.

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4 Comments

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I have paid my overdue amount but it is reflecting when I check my cibil. Please assist me in this case.

Aug 20, 2023

Complaint marked as Resolved

It is resolved

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 27, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 21, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 28, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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4 Comments

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Last year i was using mpokket took loan and paid all my due upto 20000 and cleared every single Rupee, now when i was checking my cibil report there are 3 active loans which i have been already cleared this is effecting my cibil score please help me out to clear my issue and help me to get my NOC regarding the MPOKKET LOAN

Jul 22, 2023

Complaint marked as Resolved

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 20, 2022

Our team has spoken to you & we believe your concern has been addressed.

Karthik1106's [Complaint's author] reply, Nov 3, 2022

Spoke to me but my issue is not yet solved

T

Telukutla Venkateswara Rao

Sep 24, 2022

Hi Team,

I want cleared loans, NOC

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 18, 2023

Our team has spoken to you & we believe your concern has been resolved.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 21, 2023

Our team has spoken to you & we believe your concern has been resolved.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 22, 2023

Our team has spoken to you & we believe your concern has been resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 28, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

Helpful

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7 Comments

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Hi I’m aswin nd I had done my repayment on 18/02/2022 and still now it not updated on my cibil and it affecting my cibil score.

Login Mobile number : [protected]
Login mail id : [protected]@gmail.com

Loan account number

Account number: CR445B5F77ID9981269
Account number: CR74765FE8ID9981280
Account number: CR8E555F79ID9978359

And i had attached the proof for the successful payment as bank statements.

Please and kindly update this and remove the pending payment in my cibil and provide me LOC ( letter of clearance ).

Thank you

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 27, 2022

"We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
"

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 21, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Aug 28, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

Helpful

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5 Comments

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I had Cleared the loan amount but in cibil it shows that it’s still over due

Account number: CR445B5F77ID9981269
Account number: CR74765FE8ID9981280
Account number: CR8E555F79ID9978359

Kindly update this in my cibil

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

"We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
"

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 21, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Aug 28, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.

Helpful

1 other people found this review helpful

1 found this helpful

3 Comments

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I have applied for 5 loans from morning and it is showing loan is disbursed and is active, but i haven't received loan amount in my account please help me

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 20, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.

Helpful

1 other people found this review helpful

1 found this helpful

4 Comments

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I am taking a loan from mpocket i tried to pay but app showing some error and i am unable to pay after sometime when i open the app and tried to repay the intrest is higher than as usual and this is not legal please stop calling me if the phone doesnt stop i will take drastic step i am commiting sucide and only blame goes to mpocket.

Aug 29, 2023

Complaint marked as Resolved

Call

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

Please DM us your registered number & we would certainly help you.

Rudra Yograj's reply, Oct 18, 2022

I taken 6000 now asking for 13000 as i am student now i can't pay such huge amount and now they are calling my relatives asking for money i am depressed now please help me out
8545989082

R

Rudra Yograj

Oct 18, 2022

Please i ready for settlement as i am student i can't pay such huge amount i have taken 6000 and now asking for 13000 i can't pay such huge amount ... please help me i am depressed now.
[protected]

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Aug 29, 2023

Verified Support

Hi Khushi.

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Aug 29, 2023

Verified Support

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Helpful

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5 Comments

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Today I have applied for loan of 4000 but it has not been credited its been 8 hours I am waiting they are not giving any solution even I mailed them 5 times they are not responding and I called them as well they are not picking up my call they but on the app its showing money has been disbursed but it has not been credited

Mar 11, 2024

Complaint marked as Resolved

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.

Helpful

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3 Comments

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Dear Sir,
I have applied for loan but it is still showing under process.
Please help.

Mar 11, 2024

Complaint marked as Resolved

Sep 06, 2022

Updated by nagar palika Call Back option is also not showing.

Verified Support

Feb 09, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 6, 2022

Please DM us your registered number & we would certainly help you.

0

011_Aswin_ Charles.l

Sep 9, 2022

Hi I’m aswin nd I had done my repayment on 18/02/2022 and still now it not updated on my cibil and it affecting my cibil score.

Login Mobile number : [protected]
Login mail id : [protected]@gmail.com

Loan account number

Account number: CR445B5F77ID9981269
Account number: CR74765FE8ID9981280
Account number: CR8E555F79ID9978359

And i had attached the proof for the successful payment as bank statements.

Please and kindly update this and remove the pending payment in my cibil and provide me LOC ( letter of clearance ).

Thank you

T

Tinuwati

Sep 13, 2022

Please update my payment in cibil report as I have cleared all my due but in my cibil report its still showing active and overdue which is affecting my cibil score so i kindly request you to resolve the issue at the earliest.

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.

Helpful

1 other people found this review helpful

1 found this helpful

6 Comments

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I have not taken any loan from mpokket..loan amount of 1000/- showing in my cibil with wrong address..mailed many times query not getting resolved..

Feb 10, 2024

Complaint marked as Resolved

My query has been resolved by Mpokket

Verified Support

Feb 10, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 18, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Please DM us your registered number & we would certainly help you.

Helpful

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4 Comments

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After loan closure they did not provide NOC moreover they did not submit the clearance of loan for credit bereau this made my cibil fall drastically as I'm now suffering to get Education loan for my higher studies.

Mar 12, 2024

Complaint marked as Resolved

Verified Support

Feb 10, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 18, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Please DM us your registered number & we would certainly help you.

Helpful

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I registered for mPokket using my phone number on August 27th-28th. Since then, I receive atleast 3 calls per day to complete my profile. They say that I must complete my profile to get loan o[censored]pto 30k for students. I receive calls from different phone numbers each time, so I am not able to block them. I am tired of these calls, I am not willing to complete my profile, which requires me to upload various documents and KYC. I am not able to delete my profile on the app, I have sent an email to mPokket support team on 3rd September to delete my profile but I only received an automatic response saying that the query is under process with no updates as of yet. I have called their customer support line but unsurprisingly, no response.
I need mPokket to stop calling me to update my profile. This is borderline harassment.

Oct 4, 2023

Complaint marked as Resolved

Verified Support

Sep 01, 2023

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Verified Support

Sep 01, 2023

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

Verified Support

Sep 01, 2023

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 18, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

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Address: 6A mahalakshmi street krishnapuram idikarai, Krishnapuram, Krishnapuram

I clear all my dues and over dues but mpokket does not unblocking my id and my id still on student credit but now I am salaried employee want to change as salaried also

Mar 12, 2024

Complaint marked as Resolved

Verified Support

Feb 10, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Sep 28, 2022

Please DM us your registered number & we would certainly help you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

Please DM us your registered number & we would certainly help you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

Please DM us your registered number & we would certainly help you.

Helpful

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3 Comments

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Address: Bidhannagar kolkatta

I had cleared all my loans and still 2000rs loan is active .please update my laon closure as soon as possible

Mar 12, 2024

Complaint marked as Resolved

Verified Support

Feb 10, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

View replies

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 2, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 18, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

S

Sumanta mPokket

from Kolkata, West Bengal

Jul 19, 2023

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

mPokket Customer Care

from Kolkata, West Bengal

Sep 1, 2023

Verified Support

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Helpful

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4 Comments

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Address: CALCUTTA

Utr number[protected] payment rs. 2129.20 debit transaction sucessfully amount debited but merchant account not get credit same. Www mpocket com kindly help. Transaction date[protected].

Feb 10, 2024

Complaint marked as Resolved

closed its already.

Verified Support

Feb 10, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

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Harshad A Panchal

Sep 4, 2022

Close money us back 3rd september in bank. Great company. Deeply regret

mPokket Customer Care

from Kolkata, West Bengal

Sep 22, 2023

Verified Support

Our team has spoken to you & we believe your concern has been resolved.

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