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4.9
Updated: Sep 25, 2026
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mPokket reviews & complaints page 41

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N
nlnayak
from Paradip, Odisha
Sep 14, 2022
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Website: mPokket

I am a widow and a pensioner. my unemployed son who is taking loan again again from this app and torture me to pay the loan. its very difficult me to pay those loans i am 58 above and a BP patient please stop this app to giving loan. how could these provides loan to unemployed person without any consent of anyone and call me again again and sending me message with illegal interest rates and harass me to pay those loans with double interest rates. they give loan again and again after paying all. and currently he take again loan and when i paid a part of it with their illegal interest they again provide him loan on that day. kindly help me what should i do if such things continues. my son mpokket id REF4512670
Mar 11, 2024
Complaint marked as Resolved 
Verified Support
Feb 09, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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    Nitay mahataha
    from Bokaro Steel City, Jharkhand
    Sep 14, 2022
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
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    Address: Bokaro
    Website: [email protected]

    This company is sach as a student ke sath dhokha kar rahi hai ye company ka rate of interest 120% hai or ye rate of interest ke sath penalty chargebhi hai as a maine aik loan liya principal outstanding 8000

    This amount is not pay by me because I am a berojgar This amount will be 8000 to 38000 this is not fair

    Rbi is company ka review kare

    Hi Nitay Mahatha,
    Your legal notice https://mpkt.to/fiy045jDqp is ready to be dispatched to your Current addresses as the final step before initiating the legal action. Avoid this by clicking https://mpkt.to/fiy03lebmm and clearing your dues. [protected]@[protected] /[protected]@[protected]
    -mPokket
    Mar 11, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 09, 2024
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
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    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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      Nadirige shiva prasad reddy
      Sep 14, 2022
      Feb 9, 2024
      This thread was updated on Feb 9, 2024
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      Address: Telangana

      My m pocket is not verifiying bank account so please remove bank account s
      Mar 11, 2024
      Complaint marked as Resolved 
      Sep 14, 2022
      Updated by Nadirige shiva prasad reddy       Remove bank account

      Verified Support
      Feb 09, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been resolved.
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      Please DM us your registered number & we would certainly help you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Rohi45
        Sep 12, 2022
        Feb 9, 2024
        This thread was updated on Feb 9, 2024
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        Website: mpokket.in

        Hello,
        My name is Rohith Reddy. I have cleared all my loan dues that i have taken from Mpokket but still it hadn't been reflected in my cibil score report, it shows that those two loans that i have already paid were still active and running and its damaging my cibil score. Kindly resolve my issue.
        Feb 9, 2024
        Complaint marked as Resolved 
        Although this issue has been resolved... I was notified regarding the following very recently and I am very thankful to the people who were involved.
        Verified Support
        Feb 09, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
        Feb 09, 2024
        Updated by Rohi45         Thanks for resolving my issue.
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          Takamtako
          Sep 12, 2022
          Feb 9, 2024
          This thread was updated on Feb 9, 2024
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          Address: Kolkata West Bengal

          Date:12/09/2022
          I have applied 3 loans and the application is showing that the amount has been disbursed but I have not received the money in my account
          Mar 11, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 09, 2024
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved.
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          Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
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          Hi Takamtako,

          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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            Akarsh Maddy
            Sep 12, 2022
            Feb 9, 2024
            This thread was updated on Feb 9, 2024
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            Address: bangalore
            Website: www.google.com/url?sa=t&source=web&rct=j&url=mpokket.co.in/&ved=2ahUKEwjCq4qG1476AhX0R2wGHXIBDdIQFnoECGoQAQ&usg=AOvVaw15S-5hhnR4yr0UEqhIIzWG

            I have paid the taken loan within the time, but untill now they have not be closed my account.
            They service is worst and they don't even update, it been 2 and half month still not updated.
            It's an fraud company...i am stressed out.
            Please take seriously actions against mpocket.
            Thank you
            Mar 11, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 09, 2024
            mPokket Customer Care's response             Please DM us your registered number & we would certainly help you.
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            Mpokket — I have paid the taken loan but they have not closed it still
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              [email protected]
              Sep 12, 2022
              Feb 9, 2024
              This thread was updated on Feb 9, 2024
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              Address: Burnpur barik maidan near pupnajai nusary

              Yes I have taken loan from mpokket. It's 221 days past for overdue of loan. I don't wants to pay there amount. Bcz it's not registered nbfc under Rbi. After strict restrictions given by Rbi and Cbi. These fraud lending app mpokket is harrshing me and hacking all contact no and also harrshing thm. Thy are charging higher int.rates.please I request Rbi to take serious action against mpokket. Close this app permanently.in mail thy are sending me legal notice letters and saying thy Il send letters to me sling with all whom I contact with.
              Mar 11, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 09, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
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              Please DM us your registered number & we would certainly help you.
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              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                kahkeshan Aafreen
                Sep 10, 2022
                Resolved
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                I have paid my overdue amount but it is reflecting when I check my cibil. Please assist me in this case.
                Aug 20, 2023
                Complaint marked as Resolved 
                It is resolved
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  K
                  Karthik1106
                  from Bengaluru, Karnataka
                  Sep 9, 2022
                  Resolved
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                  Last year i was using mpokket took loan and paid all my due upto 20000 and cleared every single Rupee, now when i was checking my cibil report there are 3 active loans which i have been already cleared this is effecting my cibil score please help me out to clear my issue and help me to get my NOC regarding the MPOKKET LOAN
                  Jul 22, 2023
                  Complaint marked as Resolved 
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                  Our team has spoken to you & we believe your concern has been addressed.
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                  Karthik1106's [Complaint's author] reply, Nov 3, 2022
                  Spoke to me but my issue is not yet solved
                  Hi Team,

                  I want cleared loans, NOC
                  Reply
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    011_Aswin_ Charles.l
                    Sep 9, 2022
                    Feb 9, 2024
                    This thread was updated on Feb 9, 2024
                    Resolved
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                    Hi I’m aswin nd I had done my repayment on 18/02/2022 and still now it not updated on my cibil and it affecting my cibil score.

                    Login Mobile number : [protected]
                    Login mail id : [protected]@gmail.com

                    Loan account number

                    Account number: CR445B5F77ID9981269
                    Account number: CR74765FE8ID9981280
                    Account number: CR8E555F79ID9978359

                    And i had attached the proof for the successful payment as bank statements.

                    Please and kindly update this and remove the pending payment in my cibil and provide me LOC ( letter of clearance ).

                    Thank you
                    Mar 11, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 09, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    View replies
                    "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    "
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                      011_Aswin_ Charles.l
                      Sep 9, 2022
                      Feb 9, 2024
                      This thread was updated on Feb 9, 2024
                      Resolved
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                      I had Cleared the loan amount but in cibil it shows that it’s still over due

                      Account number: CR445B5F77ID9981269
                      Account number: CR74765FE8ID9981280
                      Account number: CR8E555F79ID9978359

                      Kindly update this in my cibil
                      Mar 11, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 09, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      View replies
                      "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      "
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                        Karthik Karthiknc
                        Sep 8, 2022
                        Feb 9, 2024
                        This thread was updated on Feb 9, 2024
                        Resolved
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                        I have applied for 5 loans from morning and it is showing loan is disbursed and is active, but i haven't received loan amount in my account please help me
                        Mar 11, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 09, 2024
                        mPokket Customer Care's response                         Our team has spoken to you & we believe your concern has been resolved.
                        View replies
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                          Khushi poranik
                          Sep 7, 2022
                          Resolved
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                          I am taking a loan from mpocket i tried to pay but app showing some error and i am unable to pay after sometime when i open the app and tried to repay the intrest is higher than as usual and this is not legal please stop calling me if the phone doesnt stop i will take drastic step i am commiting sucide and only blame goes to mpocket.
                          Aug 29, 2023
                          Complaint marked as Resolved 
                          Call
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                          Rudra Yograj's reply, Oct 18, 2022
                          I taken 6000 now asking for 13000 as i am student now i can't pay such huge amount and now they are calling my relatives asking for money i am depressed now please help me out
                          8545989082
                          Please i ready for settlement as i am student i can't pay such huge amount i have taken 6000 and now asking for 13000 i can't pay such huge amount ... please help me i am depressed now.
                          [protected]
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                          Please DM us your registered number & we would certainly help you.
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                          Hi Khushi.

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Roosh
                            from Kolkata, West Bengal
                            Sep 7, 2022
                            Feb 9, 2024
                            This thread was updated on Feb 9, 2024
                            Resolved
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                            Resolved

                            Today I have applied for loan of 4000 but it has not been credited its been 8 hours I am waiting they are not giving any solution even I mailed them 5 times they are not responding and I called them as well they are not picking up my call they but on the app its showing money has been disbursed but it has not been credited
                            Mar 11, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 09, 2024
                            mPokket Customer Care's response                             Our team has spoken to you & we believe your concern has been resolved.
                            View replies
                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                              nagar palika
                              Sep 6, 2022
                              Feb 9, 2024
                              This thread was updated on Feb 9, 2024
                              Resolved
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                              Resolved

                              Dear Sir,
                              I have applied for loan but it is still showing under process.
                              Please help.
                              Mar 11, 2024
                              Complaint marked as Resolved 
                              Sep 06, 2022
                              Updated by nagar palika                               Call Back option is also not showing.
                              Verified Support
                              Feb 09, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              Please DM us your registered number & we would certainly help you.
                              Reply
                              Hi I’m aswin nd I had done my repayment on 18/02/2022 and still now it not updated on my cibil and it affecting my cibil score.

                              Login Mobile number : [protected]
                              Login mail id : [protected]@gmail.com

                              Loan account number

                              Account number: CR445B5F77ID9981269
                              Account number: CR74765FE8ID9981280
                              Account number: CR8E555F79ID9978359

                              And i had attached the proof for the successful payment as bank statements.

                              Please and kindly update this and remove the pending payment in my cibil and provide me LOC ( letter of clearance ).

                              Thank you
                              Reply
                              Please update my payment in cibil report as I have cleared all my due but in my cibil report its still showing active and overdue which is affecting my cibil score so i kindly request you to resolve the issue at the earliest.
                              Reply
                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                                Panvit
                                from Noida, Uttar Pradesh
                                Sep 6, 2022
                                Feb 10, 2024
                                This thread was updated on Feb 10, 2024
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                                Resolved

                                I have not taken any loan from mpokket..loan amount of 1000/- showing in my cibil with wrong address..mailed many times query not getting resolved..
                                Feb 10, 2024
                                Complaint marked as Resolved 
                                My query has been resolved by Mpokket
                                Verified Support
                                Feb 10, 2024
                                mPokket Customer Care's response                                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                  Koushik kampa
                                  Sep 6, 2022
                                  Feb 10, 2024
                                  This thread was updated on Feb 10, 2024
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                                  Resolved

                                  After loan closure they did not provide NOC moreover they did not submit the clearance of loan for credit bereau this made my cibil fall drastically as I'm now suffering to get Education loan for my higher studies.
                                  Mar 12, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 10, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                    Tanush R
                                    Sep 5, 2022
                                    Resolved
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                                    Resolved

                                    I registered for mPokket using my phone number on August 27th-28th. Since then, I receive atleast 3 calls per day to complete my profile. They say that I must complete my profile to get loan o[censored]pto 30k for students. I receive calls from different phone numbers each time, so I am not able to block them. I am tired of these calls, I am not willing to complete my profile, which requires me to upload various documents and KYC. I am not able to delete my profile on the app, I have sent an email to mPokket support team on 3rd September to delete my profile but I only received an automatic response saying that the query is under process with no updates as of yet. I have called their customer support line but unsurprisingly, no response.
                                    I need mPokket to stop calling me to update my profile. This is borderline harassment.
                                    Oct 4, 2023
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 01, 2023
                                    mPokket Customer Care's response                                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    Verified Support
                                    Sep 01, 2023
                                    mPokket Customer Care's response                                     Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                                    Verified Support
                                    Sep 01, 2023
                                    mPokket Customer Care's response                                     Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                                    Please DM us your registered number & we would certainly help you.
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                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                      G
                                      Gowthae
                                      from Coimbatore, Tamil Nadu
                                      Sep 4, 2022
                                      Feb 10, 2024
                                      This thread was updated on Feb 10, 2024
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                                      Resolved

                                      Address: 6A mahalakshmi street krishnapuram idikarai, Krishnapuram, Krishnapuram

                                      I clear all my dues and over dues but mpokket does not unblocking my id and my id still on student credit but now I am salaried employee want to change as salaried also
                                      Mar 12, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 10, 2024
                                      mPokket Customer Care's response                                       Our team has spoken to you & we believe your concern has been resolved.
                                      View replies
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
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                                        A
                                        Abhiluvs30
                                        from LUCKNOW, Uttar Pradesh
                                        Sep 4, 2022
                                        Feb 10, 2024
                                        This thread was updated on Feb 10, 2024
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                                        Address: Bidhannagar kolkatta

                                        I had cleared all my loans and still 2000rs loan is active .please update my laon closure as soon as possible
                                        Mar 12, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 10, 2024
                                        mPokket Customer Care's response                                         Our team has spoken to you & we believe your concern has been resolved.
                                        View replies
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
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