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4.9
Updated: Dec 31, 2025
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mPokket reviews & complaints page 41

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S
Saurabh Adep
Jul 25, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Hello,
I don't have any dues remaining on me, I have cleared all dues . Still some of credit accounts are showing as Active. And it is affecting my credit score. It has been more than 6 months since I paid the dues. Still they have not updated it in CRIF credit report. Kindly help me regarding this
Sep 5, 2023
Complaint marked as Resolved 
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    Saikumar bogyam
    from Kurnool, Andhra Pradesh
    Jul 24, 2022
    Feb 13, 2024
    This thread was updated on Feb 13, 2024
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    Address: Thammarajupalli 1-210

    Hello hi my name is Saikumar ph no 8688xxxx20

    My mpocket account is blocked by mistake iam contacting last 3 months no one is responding please unblock my mpocket account please
    Mar 15, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 13, 2024
    mPokket Customer Care's response     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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    Hi Saikumar,

    Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.

    Regards,
    Team mPokket.
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      D
      Deeksha5555
      Jul 23, 2022
      Feb 13, 2024
      This thread was updated on Feb 13, 2024
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      Website: Mpokket.com

      I want to close my account asap because i got a call from the no.- [protected] and saying Tarun Lal uploaded my documents in his account how he can upload my documents in his account i uploaded my documents in my account in year 2020 and than i asked whats the problem with me i didnt take any loan he is like i dont know anything even told me we are generating 1 legal document against you with his pictures(jab badnami hogi tab maja aayega) what kind of service you are having...there is no fault of me if someone is taking loan why they are shouting on me if i will get a such calls again i will put a FIR and close my account asap.
      Mar 15, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 13, 2024
      mPokket Customer Care's response       Please DM us your registered number & we would certainly help you.
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      Hi Deeksha,

      Our team has spoken to you & we believe your concern has been resolved.
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        H
        Haswanthnaidu
        from Hyderabad, Telangana
        Jul 22, 2022
        Oct 20, 2024
        This thread was updated on Oct 20, 2024
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        Unblock my account

        Address: Hyderabad

        Hello mpocket hi my name is haswanth ph no [protected]
        My mpocket account is blocked by mistake iam contacting you from last 2 months no one is responding please unblock my mpocket account please...
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        57 found this helpful
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        S
        Study for gyan
        Jul 22, 2022
        Sep 11, 2023
        This thread was updated on Sep 11, 2023
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        I had clear all my dues but still not updated in credit score

        Address: Bihar

        My name is Sachin Kumar jaiswal, I already pay my overdue in February but still not updated in my credit score, why in credit score still show account open but I already pay my all dues, so I request you to please update my credit score. I already send mail to support @mpokket 3 times but still no response...
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        S
        Sudhakar9014
        Jul 21, 2022
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        I cleared all the dues, please provide NOC it's an emergency to me.

        It's a transaction I'd :[protected]

        It's a loan I'd: CR4A255F80ID11805008

        Can you please send it to me
        Sep 11, 2023
        Complaint marked as Resolved 
        Complaint has been resolved, Thank you
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        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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        Hi Sudhakar,

        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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          V
          Venkat 2373
          from Tanuku, Andhra Pradesh
          Jul 20, 2022
          Oct 18, 2023
          This thread was updated on Oct 18, 2023
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          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

          I have paid all my loans but it is showing in my Cibil as active. So kindly close the account and issue no due certificate

          Email: [protected]@gmail.com

          Registered number: [protected]

          REF3208503
          Nov 18, 2023
          Complaint marked as Resolved 
          Verified Support
          Sep 05, 2023
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Verified Support
          Sep 22, 2023
          mPokket Customer Care's response           Hi Venkat,

          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Verified Support
          Oct 18, 2023
          mPokket Customer Care's response           Hi Venkat,

          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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            M
            Mansoor ali Syed
            Jul 20, 2022
            Oct 18, 2023
            This thread was updated on Oct 18, 2023
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            Delete my Mpokket Account and Provide NOC

            Dear Mpockket support team,
            I am Syed Mansoor Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan...
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            N
            Nallipireddy Prudvi
            Jul 20, 2022
            Feb 13, 2024
            This thread was updated on Feb 13, 2024
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            Some one taken loan with my pan card

            If you remove panalty i will pay money

            CCQPN9088P [protected] send me link i will pay without penalty...
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            R
            RaviPandey123
            from Maharajganj, Bihar
            Jul 19, 2022
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Showing My device is already registered as primary device by another user

            Address: Rajiv nagar ward no. 8 Maharaj

            Dear sir / madam
            I never used another device to login my mpoket account but when i tried to request the loan it shows your device is registered by someone else as their primary device kindly make it as my this device as primary my email ID is [protected]@gmail.com...
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            R
            Radhi P Pachamuthu
            Jul 19, 2022
            Feb 13, 2024
            This thread was updated on Feb 13, 2024
            Resolved
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            Resolved

            I have applied loan and repayed before due date, again I am trying to take reloan but app is not supporting, I have emailed several times to get the issue resolve but no response.
            Poor service and will not recommend to anyone
            Mar 15, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 13, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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              S
              sathish kuamr111
              Jul 16, 2022
              Feb 13, 2024
              This thread was updated on Feb 13, 2024
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              Hlo, am useing mpokket app since 9months, But it was on my fathers accout, like PAN was given by my dads, now i need to change it for mine, the remaining doc., like Aadhar, mobile numbers & Bank account was mine only, so my request is like need to change PAN and my name should be updated
              Mar 15, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 13, 2024
              mPokket Customer Care's response               Please DM us your registered number & we would certainly help you.
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              Hi Sathish,

              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                D
                Dharshiniii
                from Chennai, Tamil Nadu
                Jul 15, 2022
                Feb 13, 2024
                This thread was updated on Feb 13, 2024
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                Address: West bengal kolkata

                I actually requested for loan on mpokket but I haven't received the money yet in my account. Please kindly look in the request. I requested for amount of 2000 and the app shows the loan has been processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                Feb 13, 2024
                Complaint marked as Resolved 
                The problem has been resolved
                Verified Support
                Feb 13, 2024
                mPokket Customer Care's response                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Hi Darshinii,

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                  S
                  Sunilpriolkar
                  from Goa Velha, Goa
                  Jul 15, 2022
                  Feb 13, 2024
                  This thread was updated on Feb 13, 2024
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                  Address: Usgao goa, North Goa, Goa

                  This is inform you that one month bank statement attached, to increase limit 3 month bank statement required, now i m facing problem to upload Bank statement, it showing message " complete your application for limit increase " after tapping on next it showing "we are reviewing your application for limit increase"
                  Kindly help me increase limit

                  Regards

                  Sunil
                  Mar 15, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 13, 2024
                  mPokket Customer Care's response                   Please DM us your registered number & we would certainly help you.
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                  Hi Sunilpriolkar,

                  Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

                  Regards,
                  Team mPokket.
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                    M
                    Maish123
                    from Delhi, Delhi
                    Jul 14, 2022
                    Feb 13, 2024
                    This thread was updated on Feb 13, 2024
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                    Address: D-625 debu camp tajpur pahari badarpur delhi

                    Kisi or ka loane mere par dikh raha hai
                    Mob [protected] please sir call me
                    Mar 15, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 13, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
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                    Please DM us your registered number & we would certainly help you.
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                      A
                      akki648
                      from delhi, Delhi
                      Jul 13, 2022
                      Sep 5, 2023
                      This thread was updated on Sep 5, 2023
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                      Address: muhkragji nagar gandh vhar

                      I taken a loan 11000 but due to covid-19 and lockdown I have Could not do it pay on time.Your recovery team day by day mental torture me just like I am a criminal. Which has upset me a lot.So upset that i believe in suicide. I am student so not any income source of me . I request please waive off my late penalty fee. and i definitely will do pay my loan amount same day.
                      Sep 5, 2023
                      Complaint marked as Resolved 
                      I am not able spend money for my daily needs that is why I took money from mpokket due to nonpayment of money they have increased the amount almost to double which is very difficult for me to pay I request some action to be taken regarding same I wish mpokket to take necessary steps
                      Verified Support
                      Sep 05, 2023
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been addressed.
                      Verified Support
                      Sep 05, 2023
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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                        S
                        Sravan 000
                        Jul 13, 2022
                        Feb 13, 2024
                        This thread was updated on Feb 13, 2024
                        Resolved
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                        Please change my primary divce process as soon as possible
                        Mar 15, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 13, 2024
                        mPokket Customer Care's response                         Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                          Venu Venkat37
                          Jul 11, 2022
                          Sep 11, 2023
                          This thread was updated on Sep 11, 2023
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                          Resolved

                          Payments made against the loan taken in mpokket has not been updated on the credit bureau which is affecting my credit score. The customer care is not responding and no reply to mails as well. The paymrnt is not updated to 7 accounts in total. sharing the details
                          Aug 12, 2023
                          Complaint marked as Resolved 
                          The issue has been resolved by the mpokket team
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                            basbn18
                            Jul 11, 2022
                            Sep 11, 2023
                            This thread was updated on Sep 11, 2023
                            Resolved
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                            Resolved

                            The loan amount does not receive my bank account

                            Address: Oragadam,kanchipuram dist.

                            The amount has been not disbursed yet.even the mpokket says the amount has been disbursed...please solve this issue
                            .. immediately...
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                            Vm21
                            Jul 10, 2022
                            Sep 11, 2023
                            This thread was updated on Sep 11, 2023
                            Resolved
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                            Resolved

                            The Loan Amount is 2000, Repayment was Done On-Time But the Mpokket didn't update the Proper Loan Account Data To Cibil . In Cibil Report Still Shows the Loan Account is Active.After the Dispute raised with Cibil.They Said the Mpokket Didn't give the Correct Loan Account Data, Thus Why the Credit Decreased by the Mpokket Information.

                            Loan Account
                            MK481762D2ID35891666
                            Jul 21, 2023
                            Complaint marked as Resolved 
                            The Issues is Resloved
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