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mpokket.com
4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 43

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D
DAMINI RAMTEKE
Jun 11, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
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I took loan back in 2021 because of bad health condition of my parents.. I want to pay the money which I borrowwd from mpocket but now the amount is doublee than what I borrowed.. I borrowed around 22k and now with interest it has increased to 45k..please help me.. I am ready to pay the borrowed amount.. Please help me.
Jul 21, 2023
Complaint marked as Resolved 
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    S
    sharath1192
    from Mangalore, Karnataka
    Jun 10, 2022
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

    I have taken 4 loans from them of 2000 each.
    3 yesterday evening (9th June) and 1 today morning (10th June).
    But I got the money of only 2 of the loans credited.
    The other two loans amounts haven't been disbursed but mPokket has sent me the loan aggreement mails to my mail id.

    This is so frustrating and unjust.

    Following are the details :

    MK9C96626BID3741**** - received the amount
    MK1CA26286ID3740**** - received the amount
    MK747E62DAID[protected] amount not disbursed
    MK59FF628BID[protected] amount not disbursed

    Please credit the amount at the earliest without further delay.

    Find the attached documents for your reference.
    +4 photos
    Mar 18, 2024
    Complaint marked as Resolved 
    Jun 10, 2022
    Updated by sharath1192     I have called their customer care repeatedly but there hasn't been any response.
    I sent them an e-mail regarding the same and I am waiting for their response.
    Verified Support
    Feb 15, 2024
    mPokket Customer Care's response     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      V
      viky1920
      Jun 10, 2022
      Feb 15, 2024
      This thread was updated on Feb 15, 2024
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      Address: delhi

      I took a loan of 2k and 500 before covid andi could not pay due to financial crises and now the loan amout is 6k i cant pay this and it has already dropped my cibil i am ready to pay the principal ..please help
      Mar 18, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 15, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been resolved.
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        M
        Mahesh reddy 1508
        Jun 8, 2022
        Feb 15, 2024
        This thread was updated on Feb 15, 2024
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        Resolved

        Hi I’m mahesh This complaint I’m raising is regarding the borrowing limit, I’ve been paying my loans and clearing my dues but the borrowing limit was not increased this month the borrowing limit decreased than the amount I’ve paid I don’t know why and I would like to know about that, once try to take the past transactions and repayments into consideration and proceed along with it paying on time sometimes before the due date expecting that the borrowing limit will be increased but its totally unfair to treat your customers like this truly disappointed and poor service it would be helpful and better if you can do something about it you can check my activity through the pictures I’ve added below
        +4 photos
        Mar 18, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 15, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
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          K
          Kifayath
          from Bengaluru, Karnataka
          Jun 6, 2022
          Feb 15, 2024
          This thread was updated on Feb 15, 2024
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          Address: 457,8th cross Arekeray Lakshmi layout

          After repayment of mpokket thay didn't close my account still loan is active one month back I hve paid then to its active and effecting my civil
          +2 photos
          Mar 18, 2024
          Complaint marked as Resolved 
          Jun 06, 2022
          Updated by Kifayath           From one month it's thy didn't close my account still loan is active it's effecting my civil

          Verified Support
          Feb 15, 2024
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            R
            Roshni14
            Jun 2, 2022
            Feb 15, 2024
            This thread was updated on Feb 15, 2024
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            Resolved

            I have submitted one loan requests of Rs.1000 and it's approved and I've received sanction letter also but amount not credited in my bank account.
            Mar 18, 2024
            Complaint marked as Resolved 
            Jun 02, 2022
            Updated by Roshni14             I have submitted two loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account. I've mailed a couple of times but no response received from mpokket team. Customer care centre disconnects call automatically stating that agents aru busy.

            Screenshot and sanctioned letter attached for your reference.
            Verified Support
            Feb 15, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              V
              Vin__eet007@
              Jun 2, 2022
              Feb 15, 2024
              This thread was updated on Feb 15, 2024
              Resolved
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              Resolved

              Address: Kolkatta west bengal

              I don't want loan in this app anymore thare collection department harassing people even they charge higher amount of penalties still behave like we are beggars plz delete my account thats app its privacy issue for me
              Mar 18, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 15, 2024
              mPokket Customer Care's response               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                V
                Vihan RV
                Jun 1, 2022
                Feb 15, 2024
                This thread was updated on Feb 15, 2024
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                Resolved

                Address: Bihar, India

                I, request you guys It's (mpokket) is worst app don't take loan this take more interest rates and harassing daily I took just 7500 they are asking 14500 just 12 months if i didn't pay money he sent legal notice at my address home. Every mpocket victims suffer from this legal notice then now i decided to file case against the mpoket in near by cyber crime police station, comsumer rights office, and all judicial branches. I am also saying to mpokket that i will now not pay this loan because i am. not in condition of it because you did wrong with me.
                +1 photos
                Mar 18, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 15, 2024
                mPokket Customer Care's response                 Please DM us your registered number & we would certainly help you.
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                  K
                  Kaviyarasan001
                  from Dindigul, Tamil Nadu
                  Jun 1, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Resolved

                  Address: 74/4.south street, Manjanayakkanpatti
                  Website: Mpokket

                  Sir i has been not disburse yet even your activities says your loan amount has been disbursed so please solve this issue as soon as possible
                  Show quoted text
                  Sir till I have not receive my loan amount. Please solve this issue as soon as possible

                  I didn't receive loan amount but in app it shows received loan amount
                  +2 photos
                  Aug 29, 2023
                  Complaint marked as Resolved 
                  It's resolved
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Y
                    Yukichan
                    May 29, 2022
                    Feb 15, 2024
                    This thread was updated on Feb 15, 2024
                    Resolved
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                    Resolved

                    I'm here to say that whenever i try to pay the app goes back and my bank is also not working my all online transaction are not working whenever i try to pay back my loan it also goes back to the main page and i need to time to pay back my loans as my bank account is giving some problems i need 2 months or 1 month time to back my loans
                    Mar 18, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 15, 2024
                    mPokket Customer Care's response                     Please DM us your registered number & we would certainly help you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      J
                      Jaivardhan Mishra
                      from Jhansi, Uttar Pradesh
                      May 28, 2022
                      Feb 15, 2024
                      This thread was updated on Feb 15, 2024
                      Resolved
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                      Resolved

                      Address: 835 Khatibaba Jhansi Uttar PRADESH 284003, Isai Tola

                      I have applied for a loan from mpokket but now i dont want to take loan and want my account deleted due to privacy issues
                      Mar 18, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 15, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      View replies
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        R
                        Rockbud
                        from Jamshedpur, Jharkhand
                        May 28, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Resolved

                        Address: K7/11 , Telco colony, Near Chinmaya vidyalaya

                        Sir,
                        I Nirbhay Kumar customer of mpocket, I have paid all the dues but not updated in my cibil, so u please update and send NOC in my email.

                        Thank you
                        +6 photos
                        Aug 13, 2023
                        Complaint marked as Resolved 
                        Resolve
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                          Rockbud
                          from Jamshedpur, Jharkhand
                          May 28, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Address: K7/11 , Telco colony, Near Chinmaya vidyalaya

                          Sir,
                          I Nirbhay Kumar customer of mpocket, I have paid all the dues but not updated in my cibil, so u please update and send NOC in my email
                          Aug 13, 2023
                          Complaint marked as Resolved 
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                          Our team has spoken to you & we believe your concern has been resolved.
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                            A
                            Abhi1721
                            from Visakhapatnam, Andhra Pradesh
                            May 25, 2022
                            Feb 15, 2024
                            This thread was updated on Feb 15, 2024
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                            Resolved

                            I took 10k in mPokket but they are asking to pay 20k now please help us sir
                            Mar 18, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 15, 2024
                            mPokket Customer Care's response                             Please DM us your registered number & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                              Arnav Aryan
                              May 21, 2022
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              Resolved

                              I paid 196 as a loan extension amount for a loan due on 20th may but that does not reflect on the aap .on top of it I am being charged 16 rs per day additional charge.
                              Jul 21, 2023
                              Complaint marked as Resolved 
                              M pocket executive reached out to me my complaint is resolved .
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                                A
                                Abhay [email protected]
                                May 20, 2022
                                Feb 23, 2024
                                This thread was updated on Feb 23, 2024
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                                Resolved

                                Borrow limit is zero

                                Address: bihar patna

                                My registration number [protected]
                                and my registered email [protected]@gmail.com i take a loan₹2000 thausand but i repayment after 2 hour ₹1581 i mistake his time not repay just i was no known before take loan ₹10k limit but i repayment after ₹00 so you can help me please I need a money...
                                +3 photos
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                                Mikebayal
                                May 20, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                MPokket registration number change

                                I lost my registered mPokket mobile number and now mPokket is harrasing my contacts by calling them everyday,
                                I have called their customer care number to change my phone number but everytime I get the same message that their executives are currently busy?
                                What should I do can i file complaint against them for harrasing my contacts?...
                                Helpful
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                                Devirama
                                May 17, 2022
                                Feb 15, 2024
                                This thread was updated on Feb 15, 2024
                                Resolved
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                                Resolved

                                I requested loan its shows disbursed but till now I didnt receive amount
                                Mar 18, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 15, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
                                View replies
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Yagnapyb
                                  May 14, 2022
                                  Mar 27, 2024
                                  This thread was updated on Mar 27, 2024
                                  Resolved
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                                  Resolved

                                  I taken loan in 2021 .. now they make a double amount than the actual amount.. i take 10000. Now they are asking 22000 .. i can pay that much amount. .. with out listening my words in calls they send the notice. I just want to pay actual amount with intrest .. otherwise I also go legally... By make cyber repost against this
                                  Apr 30, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 15, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  Feb 15, 2024
                                  Updated by Yagnapyb                                   Why you guys always lieing on customers. On feb 15 2024 you pinged me on WhatsApp and i responded to you
                                  But you mentioned that i was not in touch. No.1 fraud finance company in india.
                                  Verified Support
                                  Mar 27, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Hi Sir,

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Reply
                                  Why you guys always lieing on customers. On feb 15 2024 you pinged me on WhatsApp and i responded to you
                                  But you mentioned that i was not in touch. No.1 fraud finance company in india.
                                  Reply
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                                    Ranjith005
                                    May 13, 2022
                                    Feb 15, 2024
                                    This thread was updated on Feb 15, 2024
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                                    Resolved

                                    Address: 560021 , Banglore

                                    Due to medical issues i couldn't repay the loan which i have took on mpokket ie Rs 8000 and now the mpokket is asking me to repay Rs16000/- if i could have been hospitalized i would have paid my dues on time please resolve this issue
                                    Please find the img proof down below
                                    +1 photos
                                    Mar 18, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 15, 2024
                                    mPokket Customer Care's response                                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Hi Ranjith,

                                    Our team has spoken to you & we believe your concern has been resolved.
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