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mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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mPokket reviews & complaints page 43

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S
Souravsarang
from Kozhikode, Kerala
Aug 1, 2022
Feb 12, 2024
This thread was updated on Feb 12, 2024
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It's shows that my bank account is already exists so Kindly please delete my existing bank account as I have only one bank account so that I can add a new bank account to borrow loan from mpokket. Thank you
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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    Arunkumar12308
    from New Delhi, Delhi
    Aug 1, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    I applied loan in mpokket.
    mpokket app activity shows loan amount disbursed but loan amount does not credited in my bank account.still mpokket customer does not responding me.so i request you to solve my issue.
    Loan id:MK66216253ID40856635
    Aug 4, 2023
    Complaint marked as Resolved 
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    Hi Arun,

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      T
      Tangio007
      from Itanagar, Arunachal Pradesh
      Aug 1, 2022
      Feb 12, 2024
      This thread was updated on Feb 12, 2024
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      I wanted to borrow money from the mpokket while it's shows that my bank account is already exists so Kindly please delete my existing bank account as I have only one bank account so that I can add a new bank account to borrow loan from mpokket. Thank you
      My account is in my friends account and his bank account is in mine.
      Mar 14, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 12, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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        S
        Sureshm002
        Jul 31, 2022
        Feb 12, 2024
        This thread was updated on Feb 12, 2024
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        I repaid all loans. Could you please update same to cibil.
        Mar 14, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 12, 2024
        mPokket Customer Care's response         Hi Suresh,

        Our team has spoken to you & we believe your concern has been resolved.
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        Please DM us your registered number explaining your issue in detail & we would certainly help you.
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        Hi Suresh,

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          K
          Kitte Deepak
          from HYDERABAD, Andhra Pradesh
          Jul 30, 2022
          Feb 12, 2024
          This thread was updated on Feb 12, 2024
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          I have paid my loan on 26/07/22 before my due date and the payment was totally successful from paytm but the app is showing that payment was unsuccessful and failed.nad the intrest is increasing and they are calling to repay the amount regularly but not understanding the problem.i am writing the mail to their support no proper response they are saying payment is failed worst customer support iam getting this is affecting my cibil score.please help me out.they are not supporting to my complain.
          Mar 14, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 12, 2024
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved.
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          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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            K
            KANWARPAL SINGH Gill
            Jul 28, 2022
            Feb 13, 2024
            This thread was updated on Feb 13, 2024
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            I have paid loans on 26/07/2022, but mpokket company has not been send me noc for paid loans on 26/07/2022. kanwapal Singh, [protected]
            Feb 13, 2024
            Complaint marked as Resolved 
            My complaints have been resolved
            Verified Support
            Feb 13, 2024
            mPokket Customer Care's response             Our team has spoken to you & we believe your concern has been resolved.
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            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Hi Sir,

            Our team has spoken to you & we believe your concern has been resolved.
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            Hi Kanwarpal Singh Gill,

            Our team has spoken to you & we believe your concern has been resolved.
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              DuskyCharm
              Jul 27, 2022
              Feb 13, 2024
              This thread was updated on Feb 13, 2024
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              I have been following up with the company numerous times with emails and calls, they are only sending me payment receipts but I need NOC as I’m getting calls stating my dues are unpaid, it would be better if they send me NOC as soon as possible
              Mar 15, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 13, 2024
              mPokket Customer Care's response               Hi DuskyCharm,

              Please DM us your registered number & we would certainly help you.

              Regards,
              Team mPokket.
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              Hi Sir/Ma'am,

              Our team has spoken to you & we believe your concern has been resolved.
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              Hi DuskyCharm,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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                Lakshmi I
                Jul 27, 2022
                Feb 13, 2024
                This thread was updated on Feb 13, 2024
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                I took loan from mpokket and now the fine is 2 times from the loan what i took. I lost my job 3 months back so not able to pay. I am willing to pay now. Please remove the fine so that I can pay all dues at once
                Mar 15, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 13, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
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                Dhananjai AD's reply, Aug 8, 2022
                8281952347
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                Hi Lakshmi I,

                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

                Regards,
                Team mPokket.
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                  A
                  Amit lingatte
                  from Dehradun, Uttarakhand
                  Jul 26, 2022
                  Feb 13, 2024
                  This thread was updated on Feb 13, 2024
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                  Mar 4, 2022
                  Apr 22, 2022
                  Received a legal notice and i m registring my complain in court ..as i was valuable customer i took loan of some amount and repay on time after that i lost my phone number and my phone and today after 1 and half year i recive a legal notice regarding payment with high interest charge kindly contact me ..if we can talk in person and i m going forward with all my right as i m a student and this is injustice to us..there are many people who is facing same as mine...kindly contact me through mail.
                  Mar 15, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 13, 2024
                  mPokket Customer Care's response                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Hi Amit,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    S
                    Saurabh Adep
                    Jul 25, 2022
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                    Hello,
                    I don't have any dues remaining on me, I have cleared all dues . Still some of credit accounts are showing as Active. And it is affecting my credit score. It has been more than 6 months since I paid the dues. Still they have not updated it in CRIF credit report. Kindly help me regarding this
                    Sep 5, 2023
                    Complaint marked as Resolved 
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                    Our team has spoken to you & we believe your concern has been addressed.
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                    Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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                    Hi Saurabh,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      S
                      Saikumar bogyam
                      from Kurnool, Andhra Pradesh
                      Jul 24, 2022
                      Feb 13, 2024
                      This thread was updated on Feb 13, 2024
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                      Address: Thammarajupalli 1-210

                      Hello hi my name is Saikumar ph no 8688xxxx20

                      My mpocket account is blocked by mistake iam contacting last 3 months no one is responding please unblock my mpocket account please
                      Mar 15, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 13, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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                      Hi Saikumar,

                      Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.

                      Regards,
                      Team mPokket.
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                        Deeksha5555
                        Jul 23, 2022
                        Feb 13, 2024
                        This thread was updated on Feb 13, 2024
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                        Website: Mpokket.com

                        I want to close my account asap because i got a call from the no.- [protected] and saying Tarun Lal uploaded my documents in his account how he can upload my documents in his account i uploaded my documents in my account in year 2020 and than i asked whats the problem with me i didnt take any loan he is like i dont know anything even told me we are generating 1 legal document against you with his pictures(jab badnami hogi tab maja aayega) what kind of service you are having...there is no fault of me if someone is taking loan why they are shouting on me if i will get a such calls again i will put a FIR and close my account asap.
                        Mar 15, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 13, 2024
                        mPokket Customer Care's response                         Please DM us your registered number & we would certainly help you.
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                        Hi Deeksha,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          Study for gyan
                          Jul 22, 2022
                          Sep 11, 2023
                          This thread was updated on Sep 11, 2023
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                          Address: Bihar

                          My name is Sachin Kumar jaiswal, I already pay my overdue in February but still not updated in my credit score, why in credit score still show account open but I already pay my all dues, so I request you to please update my credit score. I already send mail to support @mpokket 3 times but still no response
                          Sep 15, 2023
                          Complaint marked as Resolved 
                          Please update my credit score, and also back dues update, and other problems are being solved
                          Jul 22, 2022
                          Updated by Study for gyan                           Please help us for update my credit score
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                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                            Sudhakar9014
                            Jul 21, 2022
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Resolved

                            I cleared all the dues, please provide NOC it's an emergency to me.

                            It's a transaction I'd :[protected]

                            It's a loan I'd: CR4A255F80ID11805008

                            Can you please send it to me
                            Sep 11, 2023
                            Complaint marked as Resolved 
                            Complaint has been resolved, Thank you
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                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                            Hi Sudhakar,

                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                              V
                              Venkat 2373
                              from Tanuku, Andhra Pradesh
                              Jul 20, 2022
                              Oct 18, 2023
                              This thread was updated on Oct 18, 2023
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                              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                              I have paid all my loans but it is showing in my Cibil as active. So kindly close the account and issue no due certificate

                              Email: [protected]@gmail.com

                              Registered number: [protected]

                              REF3208503
                              Nov 18, 2023
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 05, 2023
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                              Verified Support
                              Sep 22, 2023
                              mPokket Customer Care's response                               Hi Venkat,

                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                              Verified Support
                              Oct 18, 2023
                              mPokket Customer Care's response                               Hi Venkat,

                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                M
                                Mansoor ali Syed
                                Jul 20, 2022
                                Oct 18, 2023
                                This thread was updated on Oct 18, 2023
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                                Resolved

                                Dear Mpockket support team,
                                I am Syed Mansoor Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                                Regards
                                Syed Mansoor Ali
                                Nov 18, 2023
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 05, 2023
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                Verified Support
                                Sep 06, 2023
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                Verified Support
                                Sep 22, 2023
                                mPokket Customer Care's response                                 Hi Mansoor,

                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                Verified Support
                                Oct 18, 2023
                                mPokket Customer Care's response                                 Hi Mansoor,

                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

                                Regards,
                                Team mPokket.
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                I am getting a lot of calls from mpockket even though I have informed them that I don't need any money currently.

                                Please delete my account.
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                                  Nallipireddy Prudvi
                                  Jul 20, 2022
                                  Feb 13, 2024
                                  This thread was updated on Feb 13, 2024
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                                  Resolved

                                  If you remove panalty i will pay money

                                  CCQPN9088P [protected] send me link i will pay without penalty
                                  Mar 15, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 13, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
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                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    Radhi P Pachamuthu
                                    Jul 19, 2022
                                    Feb 13, 2024
                                    This thread was updated on Feb 13, 2024
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                                    I have applied loan and repayed before due date, again I am trying to take reloan but app is not supporting, I have emailed several times to get the issue resolve but no response.
                                    Poor service and will not recommend to anyone
                                    Mar 15, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 13, 2024
                                    mPokket Customer Care's response                                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                      sathish kuamr111
                                      Jul 16, 2022
                                      Feb 13, 2024
                                      This thread was updated on Feb 13, 2024
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                                      Hlo, am useing mpokket app since 9months, But it was on my fathers accout, like PAN was given by my dads, now i need to change it for mine, the remaining doc., like Aadhar, mobile numbers & Bank account was mine only, so my request is like need to change PAN and my name should be updated
                                      Mar 15, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 13, 2024
                                      mPokket Customer Care's response                                       Please DM us your registered number & we would certainly help you.
                                      View replies
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Hi Sathish,

                                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                      Reply
                                      Hi Sathish,

                                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                      Reply
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                                        Dharshiniii
                                        from Chennai, Tamil Nadu
                                        Jul 15, 2022
                                        Feb 13, 2024
                                        This thread was updated on Feb 13, 2024
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                                        Address: West bengal kolkata

                                        I actually requested for loan on mpokket but I haven't received the money yet in my account. Please kindly look in the request. I requested for amount of 2000 and the app shows the loan has been processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                                        Feb 13, 2024
                                        Complaint marked as Resolved 
                                        The problem has been resolved
                                        Verified Support
                                        Feb 13, 2024
                                        mPokket Customer Care's response                                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        View replies
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Hi Darshinii,

                                        Please DM us your registered number & we would certainly help you.
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