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Updated: Sep 25, 2026
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mPokket reviews & complaints page 43

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F
FLASH MUSIC
Aug 4, 2022
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
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I have taken loan and also I repay it but my bank account is pending from 18 days and I'm not getting any amount now, its not showing any bank account to withdraw amount
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    ghosalanupam
    Aug 2, 2022
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
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    Address: KOLKATA
    Website: www.mpokket.in

    Dear Sir,

    Regularly I paid my loan took from mpokket several times, but due to my ongoing tremendous financial crisis unable to do so for my ongoing 5-6 loans through them.

    They are calling me and my contacts, somehow they got all the contacts of my phone and telling them abusive words.

    They are also calling me numerous times.

    I have already communicated them through email several times requesting them to please waive the late penalty imposed and fines but they are not responding to my email.

    and calling to all my accounts several times.

    Therefore it is my earnest request to you to please help me out in this situation and i want to pay the principal+interest part in monthly basis.

    Looking forward to your kind cooperation
    Mar 14, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 12, 2024
    mPokket Customer Care's response     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Shahid Hassan Dar
      Aug 1, 2022
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      I have cleared all my dues but when I am asking for NOC, no one is responding to my queries...
      Aug 17, 2023
      Complaint marked as Resolved 
      Mpokket has responded to my claim, and they have cleared the said issue...
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        Souravsarang
        from Kozhikode, Kerala
        Aug 1, 2022
        Feb 12, 2024
        This thread was updated on Feb 12, 2024
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        It's shows that my bank account is already exists so Kindly please delete my existing bank account as I have only one bank account so that I can add a new bank account to borrow loan from mpokket. Thank you
        Mar 14, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 12, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
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          A
          Arunkumar12308
          from New Delhi, Delhi
          Aug 1, 2022
          Resolved
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          I applied loan in mpokket.
          mpokket app activity shows loan amount disbursed but loan amount does not credited in my bank account.still mpokket customer does not responding me.so i request you to solve my issue.
          Loan id:MK66216253ID40856635
          Aug 4, 2023
          Complaint marked as Resolved 
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          Hi Arun,

          Our team has spoken to you & we believe your concern has been resolved.
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            T
            Tangio007
            from Itanagar, Arunachal Pradesh
            Aug 1, 2022
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
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            I wanted to borrow money from the mpokket while it's shows that my bank account is already exists so Kindly please delete my existing bank account as I have only one bank account so that I can add a new bank account to borrow loan from mpokket. Thank you
            My account is in my friends account and his bank account is in mine.
            Mar 14, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 12, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Sureshm002
              Jul 31, 2022
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
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              I repaid all loans. Could you please update same to cibil.
              Mar 14, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response               Hi Suresh,

              Our team has spoken to you & we believe your concern has been resolved.
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                K
                Kitte Deepak
                from HYDERABAD, Andhra Pradesh
                Jul 30, 2022
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
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                I have paid my loan on 26/07/22 before my due date and the payment was totally successful from paytm but the app is showing that payment was unsuccessful and failed.nad the intrest is increasing and they are calling to repay the amount regularly but not understanding the problem.i am writing the mail to their support no proper response they are saying payment is failed worst customer support iam getting this is affecting my cibil score.please help me out.they are not supporting to my complain.
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
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                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                  KANWARPAL SINGH Gill
                  Jul 28, 2022
                  Feb 13, 2024
                  This thread was updated on Feb 13, 2024
                  Resolved
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                  I have paid loans on 26/07/2022, but mpokket company has not been send me noc for paid loans on 26/07/2022. kanwapal Singh, [protected]
                  Feb 13, 2024
                  Complaint marked as Resolved 
                  My complaints have been resolved
                  Verified Support
                  Feb 13, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
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                  Hi Sir,

                  Our team has spoken to you & we believe your concern has been resolved.
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                  Hi Kanwarpal Singh Gill,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    DuskyCharm
                    Jul 27, 2022
                    Feb 13, 2024
                    This thread was updated on Feb 13, 2024
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                    Resolved

                    I have been following up with the company numerous times with emails and calls, they are only sending me payment receipts but I need NOC as I’m getting calls stating my dues are unpaid, it would be better if they send me NOC as soon as possible
                    Mar 15, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 13, 2024
                    mPokket Customer Care's response                     Hi DuskyCharm,

                    Please DM us your registered number & we would certainly help you.

                    Regards,
                    Team mPokket.
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                    Hi Sir/Ma'am,

                    Our team has spoken to you & we believe your concern has been resolved.
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                    Hi DuskyCharm,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
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                      Lakshmi I
                      Jul 27, 2022
                      Feb 13, 2024
                      This thread was updated on Feb 13, 2024
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                      I took loan from mpokket and now the fine is 2 times from the loan what i took. I lost my job 3 months back so not able to pay. I am willing to pay now. Please remove the fine so that I can pay all dues at once
                      Mar 15, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 13, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
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                      Dhananjai AD's reply, Aug 8, 2022
                      8281952347
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Reply
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                      Hi Lakshmi I,

                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

                      Regards,
                      Team mPokket.
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                        A
                        Amit lingatte
                        from Dehradun, Uttarakhand
                        Jul 26, 2022
                        Feb 13, 2024
                        This thread was updated on Feb 13, 2024
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                        Mar 4, 2022
                        Apr 22, 2022
                        Received a legal notice and i m registring my complain in court ..as i was valuable customer i took loan of some amount and repay on time after that i lost my phone number and my phone and today after 1 and half year i recive a legal notice regarding payment with high interest charge kindly contact me ..if we can talk in person and i m going forward with all my right as i m a student and this is injustice to us..there are many people who is facing same as mine...kindly contact me through mail.
                        Mar 15, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 13, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          Saurabh Adep
                          Jul 25, 2022
                          Resolved
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                          Resolved

                          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                          Hello,
                          I don't have any dues remaining on me, I have cleared all dues . Still some of credit accounts are showing as Active. And it is affecting my credit score. It has been more than 6 months since I paid the dues. Still they have not updated it in CRIF credit report. Kindly help me regarding this
                          Sep 5, 2023
                          Complaint marked as Resolved 
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                            Saikumar bogyam
                            from Kurnool, Andhra Pradesh
                            Jul 24, 2022
                            Feb 13, 2024
                            This thread was updated on Feb 13, 2024
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                            Address: Thammarajupalli 1-210

                            Hello hi my name is Saikumar ph no 8688xxxx20

                            My mpocket account is blocked by mistake iam contacting last 3 months no one is responding please unblock my mpocket account please
                            Mar 15, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 13, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
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                            Hi Saikumar,

                            Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.

                            Regards,
                            Team mPokket.
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                              Deeksha5555
                              Jul 23, 2022
                              Feb 13, 2024
                              This thread was updated on Feb 13, 2024
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                              Website: Mpokket.com

                              I want to close my account asap because i got a call from the no.- [protected] and saying Tarun Lal uploaded my documents in his account how he can upload my documents in his account i uploaded my documents in my account in year 2020 and than i asked whats the problem with me i didnt take any loan he is like i dont know anything even told me we are generating 1 legal document against you with his pictures(jab badnami hogi tab maja aayega) what kind of service you are having...there is no fault of me if someone is taking loan why they are shouting on me if i will get a such calls again i will put a FIR and close my account asap.
                              Mar 15, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 13, 2024
                              mPokket Customer Care's response                               Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                Study for gyan
                                Jul 22, 2022
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                                Address: Bihar

                                My name is Sachin Kumar jaiswal, I already pay my overdue in February but still not updated in my credit score, why in credit score still show account open but I already pay my all dues, so I request you to please update my credit score. I already send mail to support @mpokket 3 times but still no response
                                Sep 15, 2023
                                Complaint marked as Resolved 
                                Please update my credit score, and also back dues update, and other problems are being solved
                                Jul 22, 2022
                                Updated by Study for gyan                                 Please help us for update my credit score
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                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                  Sudhakar9014
                                  Jul 21, 2022
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                                  Resolved

                                  I cleared all the dues, please provide NOC it's an emergency to me.

                                  It's a transaction I'd :[protected]

                                  It's a loan I'd: CR4A255F80ID11805008

                                  Can you please send it to me
                                  Sep 11, 2023
                                  Complaint marked as Resolved 
                                  Complaint has been resolved, Thank you
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                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                    Venkat 2373
                                    from Tanuku, Andhra Pradesh
                                    Jul 20, 2022
                                    Resolved
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                                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                    I have paid all my loans but it is showing in my Cibil as active. So kindly close the account and issue no due certificate

                                    Email: [protected]@gmail.com

                                    Registered number: [protected]

                                    REF3208503
                                    Nov 18, 2023
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 05, 2023
                                    mPokket Customer Care's response                                     Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    Verified Support
                                    Sep 22, 2023
                                    mPokket Customer Care's response                                     Hi Venkat,

                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    Verified Support
                                    Oct 18, 2023
                                    mPokket Customer Care's response                                     Hi Venkat,

                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                      Mansoor ali Syed
                                      Jul 20, 2022
                                      Resolved
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                                      Resolved

                                      Dear Mpockket support team,
                                      I am Syed Mansoor Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                                      Regards
                                      Syed Mansoor Ali
                                      Nov 18, 2023
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 05, 2023
                                      mPokket Customer Care's response                                       Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                      Verified Support
                                      Sep 06, 2023
                                      mPokket Customer Care's response                                       Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                      Verified Support
                                      Sep 22, 2023
                                      mPokket Customer Care's response                                       Hi Mansoor,

                                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                      Verified Support
                                      Oct 18, 2023
                                      mPokket Customer Care's response                                       Hi Mansoor,

                                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

                                      Regards,
                                      Team mPokket.
                                      View replies
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      Reply
                                      I am getting a lot of calls from mpockket even though I have informed them that I don't need any money currently.

                                      Please delete my account.
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                                        Nallipireddy Prudvi
                                        Jul 20, 2022
                                        Feb 13, 2024
                                        This thread was updated on Feb 13, 2024
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                                        If you remove panalty i will pay money

                                        CCQPN9088P [protected] send me link i will pay without penalty
                                        Mar 15, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 13, 2024
                                        mPokket Customer Care's response                                         Our team has spoken to you & we believe your concern has been resolved.
                                        View replies
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                        Reply
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