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4.9
Updated: Sep 25, 2026
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mPokket reviews & complaints page 46

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A
Avijit CR7
Jun 13, 2022
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
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I have completed my loan 8months ago but still still showing in credit bureau. Pls close resolve it early as possible.
ACC: XXXX2809
Mar 18, 2024
Complaint marked as Resolved 
Verified Support
Feb 15, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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    Aravindh.N
    from Bengaluru, Karnataka
    Jun 12, 2022
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    I have submitted one loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account...
    Mar 18, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 15, 2024
    mPokket Customer Care's response     Hi Aravindh,

    Our team has spoken to you & we believe your concern has been resolved.
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      SOORYAVAMSHI ROHAN LAL
      Jun 12, 2022
      Feb 15, 2024
      This thread was updated on Feb 15, 2024
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      Hello sir I had taken a loan from mpokket and it has shown me that it is pending till day 1 and after day one and Till now not got money in my account and they are showing the repayment date so fraud app
      Mar 18, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 15, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        H
        Harishgowda007
        from Mysore, Karnataka
        Jun 12, 2022
        Feb 15, 2024
        This thread was updated on Feb 15, 2024
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        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

        I have taken loan from mPokket.They have harrassing me to pay the loan.I just asked to give me some time and send my documents which i have uploaded they are not agreed calling me and my contacts for 5 times a day.They are sending legal notice.interest rate are 200% greater. Please take legal action.
        Mar 18, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 15, 2024
        mPokket Customer Care's response         Please DM us your registered number & we would certainly help you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          D
          DAMINI RAMTEKE
          Jun 11, 2022
          Resolved
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          Resolved

          I took loan back in 2021 because of bad health condition of my parents.. I want to pay the money which I borrowwd from mpocket but now the amount is doublee than what I borrowed.. I borrowed around 22k and now with interest it has increased to 45k..please help me.. I am ready to pay the borrowed amount.. Please help me.
          Jul 21, 2023
          Complaint marked as Resolved 
          Issue resolved
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            S
            sharath1192
            from Mangalore, Karnataka
            Jun 10, 2022
            Feb 15, 2024
            This thread was updated on Feb 15, 2024
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            Resolved

            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

            I have taken 4 loans from them of 2000 each.
            3 yesterday evening (9th June) and 1 today morning (10th June).
            But I got the money of only 2 of the loans credited.
            The other two loans amounts haven't been disbursed but mPokket has sent me the loan aggreement mails to my mail id.

            This is so frustrating and unjust.

            Following are the details :

            MK9C96626BID3741**** - received the amount
            MK1CA26286ID3740**** - received the amount
            MK747E62DAID[protected] amount not disbursed
            MK59FF628BID[protected] amount not disbursed

            Please credit the amount at the earliest without further delay.

            Find the attached documents for your reference.
            Mar 18, 2024
            Complaint marked as Resolved 
            Jun 10, 2022
            Updated by sharath1192             I have called their customer care repeatedly but there hasn't been any response.
            I sent them an e-mail regarding the same and I am waiting for their response.
            Verified Support
            Feb 15, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              V
              viky1920
              Jun 10, 2022
              Feb 15, 2024
              This thread was updated on Feb 15, 2024
              Resolved
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              Resolved

              Address: delhi

              I took a loan of 2k and 500 before covid andi could not pay due to financial crises and now the loan amout is 6k i cant pay this and it has already dropped my cibil i am ready to pay the principal ..please help
              Mar 18, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 15, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
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              Our team has spoken to you & we believe your concern has been resolved.
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                M
                Mahesh reddy 1508
                Jun 8, 2022
                Feb 15, 2024
                This thread was updated on Feb 15, 2024
                Resolved
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                Resolved

                Hi I’m mahesh This complaint I’m raising is regarding the borrowing limit, I’ve been paying my loans and clearing my dues but the borrowing limit was not increased this month the borrowing limit decreased than the amount I’ve paid I don’t know why and I would like to know about that, once try to take the past transactions and repayments into consideration and proceed along with it paying on time sometimes before the due date expecting that the borrowing limit will be increased but its totally unfair to treat your customers like this truly disappointed and poor service it would be helpful and better if you can do something about it you can check my activity through the pictures I’ve added below
                Mar 18, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 15, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
                View replies
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                Please DM us your registered number & we would certainly help you.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  K
                  Kifayath
                  from Bengaluru, Karnataka
                  Jun 6, 2022
                  Feb 15, 2024
                  This thread was updated on Feb 15, 2024
                  Resolved
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                  Resolved

                  Address: 457,8th cross Arekeray Lakshmi layout

                  After repayment of mpokket thay didn't close my account still loan is active one month back I hve paid then to its active and effecting my civil
                  Mar 18, 2024
                  Complaint marked as Resolved 
                  Jun 06, 2022
                  Updated by Kifayath                   From one month it's thy didn't close my account still loan is active it's effecting my civil

                  Verified Support
                  Feb 15, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
                  View replies
                  Please DM us your registered number & we would certainly help you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    R
                    Roshni14
                    Jun 2, 2022
                    Feb 15, 2024
                    This thread was updated on Feb 15, 2024
                    Resolved
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                    Resolved

                    I have submitted one loan requests of Rs.1000 and it's approved and I've received sanction letter also but amount not credited in my bank account.
                    Mar 18, 2024
                    Complaint marked as Resolved 
                    Jun 02, 2022
                    Updated by Roshni14                     I have submitted two loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account. I've mailed a couple of times but no response received from mpokket team. Customer care centre disconnects call automatically stating that agents aru busy.

                    Screenshot and sanctioned letter attached for your reference.
                    Verified Support
                    Feb 15, 2024
                    mPokket Customer Care's response                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      V
                      Vin__eet007@
                      Jun 2, 2022
                      Feb 15, 2024
                      This thread was updated on Feb 15, 2024
                      Resolved
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                      Resolved

                      Address: Kolkatta west bengal

                      I don't want loan in this app anymore thare collection department harassing people even they charge higher amount of penalties still behave like we are beggars plz delete my account thats app its privacy issue for me
                      Mar 18, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 15, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
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                        V
                        Vihan RV
                        Jun 1, 2022
                        Feb 15, 2024
                        This thread was updated on Feb 15, 2024
                        Resolved
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                        Resolved

                        Address: Bihar, India

                        I, request you guys It's (mpokket) is worst app don't take loan this take more interest rates and harassing daily I took just 7500 they are asking 14500 just 12 months if i didn't pay money he sent legal notice at my address home. Every mpocket victims suffer from this legal notice then now i decided to file case against the mpoket in near by cyber crime police station, comsumer rights office, and all judicial branches. I am also saying to mpokket that i will now not pay this loan because i am. not in condition of it because you did wrong with me.
                        Mar 18, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 15, 2024
                        mPokket Customer Care's response                         Please DM us your registered number & we would certainly help you.
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                          K
                          Kaviyarasan001
                          from Dindigul, Tamil Nadu
                          Jun 1, 2022
                          Resolved
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                          Address: 74/4.south street, Manjanayakkanpatti
                          Website: Mpokket

                          Sir i has been not disburse yet even your activities says your loan amount has been disbursed so please solve this issue as soon as possible
                          Show quoted text
                          Sir till I have not receive my loan amount. Please solve this issue as soon as possible

                          I didn't receive loan amount but in app it shows received loan amount
                          Aug 29, 2023
                          Complaint marked as Resolved 
                          It's resolved
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                            Y
                            Yukichan
                            May 29, 2022
                            Feb 15, 2024
                            This thread was updated on Feb 15, 2024
                            Resolved
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                            Resolved

                            I'm here to say that whenever i try to pay the app goes back and my bank is also not working my all online transaction are not working whenever i try to pay back my loan it also goes back to the main page and i need to time to pay back my loans as my bank account is giving some problems i need 2 months or 1 month time to back my loans
                            Mar 18, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 15, 2024
                            mPokket Customer Care's response                             Please DM us your registered number & we would certainly help you.
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                              J
                              Jaivardhan Mishra
                              from Jhansi, Uttar Pradesh
                              May 28, 2022
                              Feb 15, 2024
                              This thread was updated on Feb 15, 2024
                              Resolved
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                              Resolved

                              Address: 835 Khatibaba Jhansi Uttar PRADESH 284003, Isai Tola

                              I have applied for a loan from mpokket but now i dont want to take loan and want my account deleted due to privacy issues
                              Mar 18, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 15, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
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                                R
                                Rockbud
                                from Jamshedpur, Jharkhand
                                May 28, 2022
                                Resolved
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                                Address: K7/11 , Telco colony, Near Chinmaya vidyalaya

                                Sir,
                                I Nirbhay Kumar customer of mpocket, I have paid all the dues but not updated in my cibil, so u please update and send NOC in my email.

                                Thank you
                                Aug 13, 2023
                                Complaint marked as Resolved 
                                Resolve
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                                  Rockbud
                                  from Jamshedpur, Jharkhand
                                  May 28, 2022
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                                  Address: K7/11 , Telco colony, Near Chinmaya vidyalaya

                                  Sir,
                                  I Nirbhay Kumar customer of mpocket, I have paid all the dues but not updated in my cibil, so u please update and send NOC in my email
                                  Aug 13, 2023
                                  Complaint marked as Resolved 
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                                    A
                                    Abhi1721
                                    from Visakhapatnam, Andhra Pradesh
                                    May 25, 2022
                                    Feb 15, 2024
                                    This thread was updated on Feb 15, 2024
                                    Resolved
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                                    Resolved

                                    I took 10k in mPokket but they are asking to pay 20k now please help us sir
                                    Mar 18, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 15, 2024
                                    mPokket Customer Care's response                                     Please DM us your registered number & we would certainly help you.
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                                      A
                                      Arnav Aryan
                                      May 21, 2022
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                                      Resolved

                                      I paid 196 as a loan extension amount for a loan due on 20th may but that does not reflect on the aap .on top of it I am being charged 16 rs per day additional charge.
                                      Jul 21, 2023
                                      Complaint marked as Resolved 
                                      M pocket executive reached out to me my complaint is resolved .
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                                        A
                                        Abhay [email protected]
                                        May 20, 2022
                                        Feb 23, 2024
                                        This thread was updated on Feb 23, 2024
                                        Resolved
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                                        Resolved

                                        Address: bihar patna

                                        My registration number [protected]
                                        and my registered email [protected]@gmail.com i take a loan₹2000 thausand but i repayment after 2 hour ₹1581 i mistake his time not repay just i was no known before take loan ₹10k limit but i repayment after ₹00 so you can help me please I need a money
                                        Aug 13, 2023
                                        Complaint marked as Resolved 
                                        My limit is increasing and also increase available limit please
                                        Verified Support
                                        Sep 21, 2023
                                        mPokket Customer Care's response                                         Hi Abhay,

                                        Our team has spoken to you & we believe your concern has been resolved.
                                        Verified Support
                                        Sep 22, 2023
                                        mPokket Customer Care's response                                         Hi Abhay,

                                        Our team has spoken to you & we believe your concern has been resolved.
                                        View replies
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        SIDDHANT SOMANATH HARAD 's reply, Jan 3, 2023
                                        9307840773
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        I paid my loan before due date, and After applying for reloan limit is showing zero. Call to customer care, but no proper resolution. Please look into tue matter.
                                        [protected]@gmail.com
                                        [protected]
                                        Reply
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