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mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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mPokket reviews & complaints page 46

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M
Milan2467
Apr 2, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
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In my Experian credit report 4 accounts showing active. I already paid the amount and closed the 4 loan accounts but in the report it is showing active & my credit score decreasing because of this problem. Solve this as soon as possible.
Account no of the 4 accounts:-
1. CR423061B8ID23618750
2. CR7F11619BID23618616
3. CR91806198ID23619530
4. CR91806198ID23619530
Oct 23, 2023
Complaint marked as Resolved 
Verified Support
Sep 19, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
Verified Support
Sep 22, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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    MahtabHL
    Apr 2, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    I have submitted two loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account. I've mailed a couple of times but no response received from mpokket team. Customer care centre disconnects call automatically stating that agents aru busy.

    Screenshot and sanctioned letter attached for your reference.
    Apr 2, 2022
    Complaint marked as Resolved 
    Amount credited
    View replies
    I have submitted two loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account. I've mailed a couple of times but no response received from mpokket team. Customer care centre disconnects call automatically stating that agents aru busy.

    Screenshot and sanctioned letter attached for your reference.
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    We are happy to address and resolve your concern.
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      Bhagat7
      Mar 31, 2022
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
      Website: mpokket.in

      I requested for 3 loans of 1000 at 1-2 am on 30th March but no loan got credited to my paytm account, Two loans are showing as processed and one is still yet to disburs, I have attached that screenshots. My Registered mobile number is [protected].

      I asked paytm customer care, they checked and said that no such transactions took place so amount is not credited I want you to please either credit the amount or mark the loan as failed . i have attached the account Statement.

      I request you to please reply with resolution as I haven't got reply for my previous email to [protected]@mpokket.com so I want them to kindly reply Fast with good resolution I need my money back. My bank account number is[protected] and
      IFSC code is PYTM0123456.
      Apr 7, 2022
      Complaint marked as Resolved 
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        A
        akyno1
        from Lucknow, Uttar Pradesh
        Mar 31, 2022
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Below is my details

        Abhishek Kumar Yadav
        [protected]@gmail.com

        i have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,

        Mpokket is fraud, never took loan from them.

        please do needful.
        Oct 23, 2023
        Complaint marked as Resolved 
        Verified Support
        Sep 19, 2023
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
        Verified Support
        Sep 22, 2023
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
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          Ar.Ashwin
          Mar 30, 2022
          Feb 23, 2024
          This thread was updated on Feb 23, 2024
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          Hello,

          I had requested for a loan of Rs. 960 on 30-Mar-2022. The loan disbursal status in my app is displayed as ‘Disbursed’. I request you to please resolve the issue as the amount is not credited to my bank account.

          Reference Loan ID[protected]
          phone - [protected]
          Feb 23, 2024
          Complaint marked as Resolved 
          Issue resolved
          Verified Support
          Feb 23, 2024
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved.
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            A
            A.jay
            Mar 27, 2022
            Apr 5, 2024
            This thread was updated on Apr 5, 2024
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            Address: Kolkatta
            Website: Www.mpokket.com

            M pokket company me and my contact list daily harrasment and mentally torture daily. I will complaint against in the cybercrime and police or court
            May 6, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 23, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Feb 25, 2024
            Updated by A.jay             Dear madam, i have taken a loan of 9000 rupees in an emergency situation and due to some financial problems i was unable to pay at that time.. Now I have enough amount to my total principal amount but with the late fines the loan amount is approx 31000 now.. Please i am requesting to remove the late fines and i can able to pay the due amount. Kindly understand my situation
            Verified Support
            Apr 05, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              S
              Sunder Chaitanya
              Mar 25, 2022
              Feb 23, 2024
              This thread was updated on Feb 23, 2024
              Resolved
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              Resolved

              Deletion of m pokket account

              I want to delete my m pokket account permanently...
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              R
              Rahul0928
              from Jaipur, Rajasthan
              Mar 19, 2022
              Feb 23, 2024
              This thread was updated on Feb 23, 2024
              Resolved
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              Address: Kolkata

              I have taken loans many a times from mPokket and paid the dues before time. However, I lost my job due to pandemic and was unable to clear my loan amount on time and I am suffering with financial issues. Therefore I request mpokket to grant some more time to pay. I am looking for job to clear the dues.

              Thanks and regards
              Mar 27, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 23, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
              View replies
              Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
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              Our team has spoken to you & we believe your concern has been resolved.
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                S
                Sukhdev Sah
                Mar 19, 2022
                Sep 21, 2023
                This thread was updated on Sep 21, 2023
                Resolved
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                Address: Village Hissar District Madhubani Bihar

                Unlock my credit limit my credit limit is 0 so and my personal profile is pending and edit my profile so you help me
                Oct 22, 2023
                Complaint marked as Resolved 
                Verified Support
                Sep 19, 2023
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
                Verified Support
                Sep 21, 2023
                mPokket Customer Care's response                 Hi Sukhdev,

                Our team has spoken to you & we believe your concern has been resolved.
                View replies
                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
                Reply
                Kindly unlock my credit limit
                Reply
                My registered mobile number [protected] please unlock my credit limit
                Reply
                Hii team I'm using mppoket from one years. I took a loan before and due to some financial condition I were unable to pay on time due to which my credit limit got zero . I request you to please increase and unblock my credit limit so that I can take a fresh loan from your application

                Thanks and Regards
                Phone Number=[protected]
                Email= [protected]@gmail.com
                Reply
                Sir m pocket is unbalck [protected] mobile number
                Reply
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                  Nisal
                  Mar 18, 2022
                  Feb 23, 2024
                  This thread was updated on Feb 23, 2024
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                  Resolved

                  Address: Peediyekkalparambu, GCDA colony, Mannam, North paravur

                  I am NISAL, i got several loans from Mpokket. But when I applied for a personal loan the data showing i have pending loan from Mpokket. So kindly help me to solve this isse
                  Mar 26, 2024
                  Complaint marked as Resolved 
                  Mar 18, 2022
                  Updated by Nisal                   I didn't get any call or mail regarding this problem. Issue is not resolved till now
                  Verified Support
                  Feb 23, 2024
                  mPokket Customer Care's response                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  View replies
                  Please DM us your registered number & we would certainly help you.
                  Reply
                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    J
                    Jas_m
                    Mar 16, 2022
                    Feb 23, 2024
                    This thread was updated on Feb 23, 2024
                    Resolved
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                    Resolved

                    How can i remove my unverified bank account from mPocket?
                    Mar 25, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 23, 2024
                    mPokket Customer Care's response                     Please DM us your registered number & we would certainly help you.
                    View replies
                    Please DM us your registered number & we would certainly help you.
                    Reply
                    Please DM us your registered number & we would certainly help you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      K
                      karthikeyan0503
                      Mar 13, 2022
                      Feb 23, 2024
                      This thread was updated on Feb 23, 2024
                      Resolved
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                      Resolved

                      My self karthikeyan from nagercoil .i take loan from mpokket application .last one year i pay correct time .before month i did not pay my loan amount (due to got bike accident ) . so i miss my phone and sim also .
                      now only recovery to home .he threating my parents and relatives numbers
                      pls help me
                      Mar 26, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 23, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        D
                        Deepak solsandhya
                        Mar 12, 2022
                        Sep 21, 2023
                        This thread was updated on Sep 21, 2023
                        Resolved
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                        Resolved

                        Alternate mobile number change

                        Address: Karanj Tarana ujjain mp

                        I want to change my alternate mobile number by mistake i put wrong alternate mobile number...
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                        adit raj Singh
                        Mar 12, 2022
                        Feb 23, 2024
                        This thread was updated on Feb 23, 2024
                        Resolved
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                        Resolved

                        Address: 9, buttler road dalibagh near ganna sasthan

                        Please help me I am Student I borrow 5000 but penalty 13000 I pay please help me I tell us agent please penalty remove I pay borrow amount only
                        Mar 27, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 23, 2024
                        mPokket Customer Care's response                         Please DM us your registered number & we would certainly help you.
                        View replies
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                          S
                          SURESHADITHAN
                          from Bengaluru, Karnataka
                          Mar 11, 2022
                          Feb 23, 2024
                          This thread was updated on Feb 23, 2024
                          Resolved
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                          Resolved

                          Address: Vembangudi East, Keeramangalam Post Aranthangi

                          Hi I have paid all the loan amount before 1 month but still I am not getting NOC form.. still status are active in cibil report... Please update as soon as possible
                          Mar 27, 2024
                          Complaint marked as Resolved 
                          Mar 11, 2022
                          Updated by SURESHADITHAN                           Hi I have paid all the loan amount before 1 month but still I am not getting NOC form.. still status are active in cibil report... Please update as soon as possible

                          Verified Support
                          Feb 23, 2024
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved
                          View replies
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            H
                            Harsh2464
                            from Indore, Madhya Pradesh
                            Mar 8, 2022
                            Feb 23, 2024
                            This thread was updated on Feb 23, 2024
                            Resolved
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                            Resolved

                            I took my loan amount 8000
                            I have an accident
                            So i am not able to pay this time
                            Mar 25, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 23, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            View replies
                            Please DM us your registered number & we would certainly help you.
                            Reply
                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been resolved
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                              C
                              Chhayanka Talukdar
                              from Nalbari, Assam
                              Mar 7, 2022
                              Sep 19, 2023
                              This thread was updated on Sep 19, 2023
                              Resolved
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                              Resolved

                              Address: Nalbari

                              I paid an amount of 2200 as a repayment of my loan ID
                              MK4AA3613DID29663199 ...Amount was deducted but not updated
                              Sep 21, 2023
                              Complaint marked as Resolved 
                              Resolved
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              Our team has spoken to you & we believe your concern has been resolved
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                A
                                Anshuarj
                                from Muzaffarpur, Bihar
                                Mar 6, 2022
                                Feb 23, 2024
                                This thread was updated on Feb 23, 2024
                                Resolved
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                                Resolved

                                Dear Sir/Mam
                                I have taken loan from your company and was unable to pay because of medical emergency going with me till now and my phone number also lost so I didn't connect with you. i have email you several times that am ready to pay the principal amount please remove my late fees charges so i can pay easily but you not respond me on that and now you have sent me legal notice on my address which is not good as its fraud as every bank or nbfc remove late fees charges when customer wants to settlement or agrees to pay principal amount then why your company cant remove it.
                                Feb 23, 2024
                                Complaint marked as Resolved 
                                Done
                                Mar 06, 2022
                                Updated by Anshuarj                                 My Email ID [protected]@gmail.com
                                Phone no. [protected]
                                Verified Support
                                Feb 23, 2024
                                mPokket Customer Care's response                                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                View replies
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Reply
                                Our team has spoken to you & we believe your concern has been resolved
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                                  N
                                  Nithin07@
                                  from Kannur, Kerala
                                  Mar 6, 2022
                                  Feb 23, 2024
                                  This thread was updated on Feb 23, 2024
                                  Resolved
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                                  Resolved

                                  Address: Mumbai

                                  I changed my phone number but I can't change it in mpokket app so I can't take loans
                                  Mar 27, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 23, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  View replies
                                  We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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                                  We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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                                    D
                                    dinesh arraboina
                                    Mar 5, 2022
                                    Sep 29, 2023
                                    This thread was updated on Sep 29, 2023
                                    Resolved
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                                    Resolved

                                    Address: Hanumakonda konthuru ganda

                                    My mobile number is [protected] previously I was using redmi note 7 pro phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as redmi 7A
                                    Mar 5, 2022
                                    Complaint marked as Resolved 
                                    My mobile number is 9951671429 previously I was using redmi note 7 pro phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as redmi 7A
                                    Mar 05, 2022
                                    Updated by dinesh arraboina                                     My mobile number is [protected] previously I was using redmi note 7 pro phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as redmi 7A please change my primary device
                                    View replies
                                    We are happy to address and resolve your concern.
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                                    My mobile number is [protected] previously I was using vivo1803 phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 4 days ..please approve my primay device as nokia c30
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