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mPokket Complaints & Reviews

4.9
Updated: Aug 12, 2026
Complaints 1289
Resolved
1255
Unresolved
34
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mPokket reviews & complaints page 47

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Y
Yagnapyb
May 14, 2022
Mar 27, 2024
This thread was updated on Mar 27, 2024
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I taken loan in 2021 .. now they make a double amount than the actual amount.. i take 10000. Now they are asking 22000 .. i can pay that much amount. .. with out listening my words in calls they send the notice. I just want to pay actual amount with intrest .. otherwise I also go legally... By make cyber repost against this
Apr 30, 2024
Complaint marked as Resolved 
Verified Support
Feb 15, 2024
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Feb 15, 2024
Updated by Yagnapyb
Why you guys always lieing on customers. On feb 15 2024 you pinged me on WhatsApp and i responded to you
But you mentioned that i was not in touch. No.1 fraud finance company in india.
Verified Support
Mar 27, 2024
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Hi Sir,

Our team has spoken to you & we believe your concern has been resolved.
Why you guys always lieing on customers. On feb 15 2024 you pinged me on WhatsApp and i responded to you
But you mentioned that i was not in touch. No.1 fraud finance company in india.
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    Ranjith005
    May 13, 2022
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    Address: 560021 , Banglore

    Due to medical issues i couldn't repay the loan which i have took on mpokket ie Rs 8000 and now the mpokket is asking me to repay Rs16000/- if i could have been hospitalized i would have paid my dues on time please resolve this issue
    Please find the img proof down below
    Mar 18, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 15, 2024
    mPokket Customer Care's response
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Hi Ranjith,

    Our team has spoken to you & we believe your concern has been resolved.
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      Vartik Chauhan
      May 10, 2022
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      I have been your user from last 2 years, yet after paying the loan they have blocked my account borrowing limit.
      Neither there consumer care number is reachable.
      Why this company doesn't have any working regulations.
      They are charging so much amount of fine, yet when it comes to service they hold there step back.
      Kindly increase my borrowing limit as soon as you can.
      Aug 14, 2023
      Complaint marked as Resolved 
      Satisfied
      Please DM us your registered number & we would certainly help you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Hi Vartik,

      Our team has spoken to you & we believe your concern has been resolved.
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        H
        hack2hell
        May 10, 2022
        Feb 15, 2024
        This thread was updated on Feb 15, 2024
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        You took all of my documents but not providing me loan . I want my data back. Either update my account or delete my data from your database Now …….
        Mar 18, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 15, 2024
        mPokket Customer Care's response
        Our team has spoken to you & we believe your concern has been resolved.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Hi Sir,

        Our team has spoken to you & we believe your concern has been resolved.
        Helpful
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          N
          Nikusss
          May 10, 2022
          Feb 23, 2024
          This thread was updated on Feb 23, 2024
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          Resolved

          This company mpokket is claiming an amount of 20500 from me And continuous threating my contacts and me over calls i started feelin depressed from them please take this into consideration.
          Mar 26, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 23, 2024
          mPokket Customer Care's response
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Hi Sir,

          Our team has spoken to you & we believe your concern has been resolved.
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            U
            Ujwal Chinnu
            May 8, 2022
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            I have applied for 4 loans of Rs 2000 each of which two loans were credited into my account instantly while the other two hasn't not been credited into my account yet. I have even mailed my bank statement to company service also . I am constantly trying to contact their customer care number which is not getting connected. The loan number of all loans i took on same day is as follows
            MKBFC662AFID35204080, MK4F3E6220ID35204075, MK697D620DID[protected]it has been credited),
            MK5F6562FBID[protected]it has been credited)
            The other two is not been credited but in app its showing its been credited please help me to resolve the issue please i have attached bank statement screenshot
            May 10, 2022
            Complaint marked as Resolved 
            Mail the bank statement loan number for mpoket customer care repeatedly mail them asking about updates
            May 10, 2022
            Updated by Ujwal Chinnu
            Issue is resolved
            Please help me I have also applied a loan and in mpokket app it shows disbursed but in I didn't received in my account
            Please DM us your registered number & we would certainly help you.
            Ayushman Bhadouria's reply, Jun 7, 2022
            I'm facing the same issue.
            Please DM us your registered number & we would certainly help you.
            Hi Ujwal,

            Our team has spoken to you & we believe your concern has been resolved.
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              L
              Lokhinath Rabha
              May 6, 2022
              Feb 23, 2024
              This thread was updated on Feb 23, 2024
              Resolved
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              Resolved

              I have paid all my overdue and all my loans taken and when I ask to provide me NOC they’re not providing me
              Please help I need NDC or NOC
              Mar 27, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 23, 2024
              mPokket Customer Care's response
              Hi Lokhi,

              Our team has spoken to you & we believe your concern has been resolved.

              Thanks & regards,
              Team mPokket
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Hi Sir,

              Our team has spoken to you & we believe your concern has been resolved.
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                Abhishek0730
                May 5, 2022
                Feb 23, 2024
                This thread was updated on Feb 23, 2024
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                I paid all my dues ..but my cibil report not even updated...cibil showing that iam not paid my mpokket dues
                Mar 27, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 23, 2024
                mPokket Customer Care's response
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Hi Abhishek,

                Our team has spoken to you & we believe your concern has been resolved.
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                  S
                  Shahrukh sarkar
                  from Delhi, Delhi
                  May 2, 2022
                  Feb 23, 2024
                  This thread was updated on Feb 23, 2024
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                  Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                  Sir I was hospitalized.. I met an accident and lost my number and phone that's why can't pay on time.. You are charging me 1130 Rupees... I am student.. Please help me out
                  Mar 27, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 23, 2024
                  mPokket Customer Care's response
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Hi Shahrukh,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    S
                    Spandandey99
                    from Kolkata, West Bengal
                    May 2, 2022
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
                    Resolved
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                    Resolved

                    I tried to repay the amount of Rs.2360 due date on 28thApril22, the amount was debited from my bank account but the repayment of load showed failed, hence i tried again and repayed. But my first try amount has still not refunded prior 72hrs. Please take immediate action and process the refund as being a student that amount of money is a big deal.
                    Jul 22, 2023
                    Complaint marked as Resolved 
                    The money was refunded back within few working days so it was fine
                    Please DM us your registered number & we would certainly help you.
                    Spandandey99's [Complaint's author] reply, May 7, 2022
                    SPANDAN DEY
                    9731901756
                    Please DM us your registered number & we would certainly help you.
                    Our team has spoken to you & we believe your concern has been resolved.
                    Our team has spoken to you & we believe your concern has been resolved.
                    Hi Spandan,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      M
                      Mayur333
                      from Manmad, Maharashtra
                      Apr 26, 2022
                      Feb 23, 2024
                      This thread was updated on Feb 23, 2024
                      Resolved
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                      Resolved

                      Address: PS srijan corporete park, unit 1204 sector V, kolkata-700091

                      I have given them their money But it is not correcting my CIBIL score Gave me half an hour's time but it's been 20 days you take strictest action against them And yes, till I had not given their money, then I was harassed by calling me
                      Mar 27, 2024
                      Complaint marked as Resolved 
                      Apr 26, 2022
                      Updated by Mayur333
                      I have given them their money But it is not correcting my CIBIL score Gave me half an hour's time but it's been 20 days you take strictest action against them And yes, till I had not given their money, then I was harassed by calling me
                      Verified Support
                      Feb 23, 2024
                      mPokket Customer Care's response
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Hi Mayur,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        V
                        Vishal8157
                        Apr 24, 2022
                        Feb 23, 2024
                        This thread was updated on Feb 23, 2024
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                        I can't borrow loan it's showing account exists i had add my account to other account but it get falled because of name so i take account in my name and all but now it's showing account exists please help
                        Mar 27, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 23, 2024
                        mPokket Customer Care's response
                        Our team has spoken to you & we believe your concern has been resolved.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Hi Vishal,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          S
                          Skch7
                          Apr 23, 2022
                          Feb 23, 2024
                          This thread was updated on Feb 23, 2024
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                          Resolved

                          My mobile number is [protected], recently I changed my mobile to redmi 6a to redmi 10s while I Subbimitted change of primary device Mpokket the device is not changing
                          Mar 26, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 23, 2024
                          mPokket Customer Care's response
                          Our team has spoken to you & we believe your concern has been resolved.
                          Please DM us your registered number & we would certainly help you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Hi Sir,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            S
                            SkSingh78
                            from Pune, Maharashtra
                            Apr 15, 2022
                            Feb 23, 2024
                            This thread was updated on Feb 23, 2024
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                            Resolved

                            I have already completed all repayments but still it's showing in cibil as active and didn't got noc also.

                            So Please update cibil as soon as possible and provide noc also as I have other financial needs.

                            Mob.- [protected]
                            Email- [protected]@gmail.com
                            Mar 27, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 23, 2024
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Hi Shaik,

                            Our team has spoken to you & we believe your concern has been resolved.
                            Helpful
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                              S
                              Srikanth2707
                              from Hyderabad, Telangana
                              Apr 14, 2022
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Resolved

                              I am not able to close my Loan Account. I have paid all my dues and tried to contact customer service a lot of times for the closure of Account but there is no reply. Help me with the process.
                              Thank you
                              Jul 26, 2023
                              Complaint marked as Resolved 
                              My account is removed now
                              Please DM us your registered number & we would certainly help you.
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Our team has spoken to you & we believe your concern has been resolved.
                              Our team has spoken to you & we believe your concern has been resolved.
                              Yes, my account is closed now. Will the CIBIL record of all the loan transactions be removed too? There are 50+ loan accounts from Mpokket showing in my CIBIL report.
                              Hi Srikant,

                              Our team has spoken to you & we believe your concern has been resolved.
                              Helpful
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                                C
                                chandan3122
                                from Patna, Bihar
                                Apr 11, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Resolved

                                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata District West Bengal India 700091

                                At 16 feb 2022.all cleared my three laon.but the company doesn't update my cibil score. i'm tried alot to contact him .but company doesn't want to resolve this issue. i'm sent so many mail to [protected]@mpokket.com.
                                and get a replayed mail like i'm working on its take 7 to 10 days but still he didn't. the mPokket company is a scammer he threat innocent people and traps for bad.
                                ..plz help me to resolve this issue and udate may cibil score.
                                Jul 21, 2023
                                Complaint marked as Resolved 
                                After a long days my issues are resolved by mpokket. Mpokket's executives not frequently but he was called me. And he said that it will be resolved soon. And checking after few day days. My lons has closed.aal thanks to consumers complaint team.
                                Please DM us your registered number & we would certainly help you.
                                Our team has spoken to you & we believe your concern has been addressed.
                                Hi Chandan,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  chandan3122
                                  from Patna, Bihar
                                  Apr 11, 2022
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Resolved

                                  Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata District West Bengal India 700091

                                  This company mpokket too much harassing.im clear all my loan and their overdues but still im get a legal notice by mpokket.Is this the way the company operates? how ridiculous job.
                                  when i took loans from mpokket . the company called me so much spamming calls by their agents and threaten me like for clear your overdues otherwise you will be come in trouble the company took legal action against you.

                                  I admit that I have been late in clearing the dues but after some days i'm clear all my over dues. Then why did this notice come?,
                                  this mpokket is totally a scam company they cheating innocent people.
                                  Jul 31, 2023
                                  Complaint marked as Resolved 
                                  All issue are resolved by mpocket.
                                  Our team has spoken to you & we believe your concern has been addressed.
                                  Hi Chandan,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    4
                                    40lis
                                    from Halol, Gujarat
                                    Apr 9, 2022
                                    Feb 17, 2024
                                    This thread was updated on Feb 17, 2024
                                    Resolved
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                                    Resolved

                                    M pokket vale mere sab contect vale ko cll kr rahe he mene unko bola me emi se pay kar dunga pheir bhi man nhi rahe or gandi gandi galiya de rahe he plz help me
                                    Mar 19, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 17, 2024
                                    mPokket Customer Care's response
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Hi Sir,

                                    Our team has spoken to you & we believe your concern has been resolved.
                                    Helpful
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                                      Sai Prasad 666
                                      Apr 9, 2022
                                      Sep 22, 2023
                                      This thread was updated on Sep 22, 2023
                                      Resolved
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                                      Resolved

                                      Address: Velpucherla musunuru

                                      I have already handover the cash on our agent akshay but there are update on my cibile score.
                                      Please remove on my CIBIL SCORE
                                      .jalan chemical industry is furd to mpokket there are harassment daily.
                                      Apr 9, 2022
                                      Complaint marked as Resolved 
                                      Mpokket app Mail id : [email protected] Number:6300246184
                                      We are happy to address and resolve your concern.
                                      Venu Venkat37's reply, Jul 11, 2022
                                      I am also facing the same issue. For the payments made in 2019 it is still showing over due which is effecting my cibil score
                                      Mansoor ali Syed's reply, Jul 20, 2022
                                      Dear support team,
                                      I am Syed Mansoor Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful my registered email is [email protected] and Mobile Number: 7989007229. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

                                      Regards
                                      Syed Mansoor Ali
                                      We are happy to address and resolve your query
                                      Even I have cleared my dues but it is still showing active while I checked my cbil score. How much time does it take to update
                                      I have a same problem
                                      I have already handover the cash on our agent akshay but there are update on my cibile score
                                      Hi Sai,

                                      Our team has spoken to you & we believe your concern has been resolved.
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                                        Sãí Kìrâñ
                                        Apr 8, 2022
                                        Feb 17, 2024
                                        This thread was updated on Feb 17, 2024
                                        Resolved
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                                        Resolved

                                        Hi mpokket team
                                        This is sai Kiran I want to delete my mpokket account for my privacy concern
                                        Mar 19, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 17, 2024
                                        mPokket Customer Care's response
                                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                        Our team has spoken to you & we believe your concern has been resolved.
                                        Hi Sai Kiran,

                                        Our team has spoken to you & we believe your concern has been resolved.
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