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mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
Resolved
1254
Unresolved
32
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mPokket reviews & complaints page 47

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N
Nikita .shalu
from Bengaluru, Karnataka
Mar 4, 2022
Feb 22, 2024
This thread was updated on Feb 22, 2024
Resolved
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Received a legal notice and i m registring my complain in court ..as i was valuable customer i took loan of some amount and repay on time after that i lost my phone number and my phone and today after 1 and half year i recive a legal notice regarding payment with high interest charge kindly contact me ..if we can talk in person and i m going forward with all my right as i m a student and this is injustice to us..there are many people who is facing same as mine...kindly contact me through mail..
Oct 30, 2023
Complaint marked as Resolved 
Mar 09, 2022
Updated by Nikita .shalu
I haven't heard from them they are only sending automated msg which is wasting my life and my mental situation...i already told them I wanna talk through mail becoz they guys continuously call on your number if i give them my number and mentally harrashed me ..which anyone can tell who is using mpocket...i shared all details and my problem bt they haven't move forward with any update.
Mar 12, 2022
Updated by Nikita .shalu
They are continuously sending automated msg and asked me to contact them..while i asked them to contact and solve matter through email...bt they are neither proceedings in any ways or not give any kind o[censored]pdate or reply other than those automated msg ...
Verified Support
Sep 19, 2023
mPokket Customer Care's response
Our team has spoken to you & we believe your concern has been resolved.
Verified Support
Sep 29, 2023
mPokket Customer Care's response
Our team has spoken to you & we believe your concern has been resolved.
Feb 22, 2024
Updated by Nikita .shalu
No this is not resolved
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Nikita .shalu's [Complaint's author] reply, Mar 3, 2023
Where should I mail you there is no reply ..i mailed like 50 times on [email protected]
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Please DM us your registered number & we would certainly help you.
We have tried communicating with you however as we could not get in touch, please do let us know of a contactable number and proper time when we can call & speak to you.
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    Nikita .shalu
    from Bengaluru, Karnataka
    Mar 4, 2022
    Feb 23, 2024
    This thread was updated on Feb 23, 2024
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    I have taken loan from mpocket and was genuine customer after sometime I lost my phone and number both and now they send me legal notice of 30k ...i m a student and can't pay this much amount ..kindly solve this issue as it is harrassing me ...
    Mar 27, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 23, 2024
    mPokket Customer Care's response
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Our team has spoken to you & we believe your concern has been resolved.
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      Rajan Kaithal
      Mar 4, 2022
      Feb 23, 2024
      This thread was updated on Feb 23, 2024
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      Address: Kolkata

      No call no emails no msgs just introducing high penality.
      Mar 25, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 23, 2024
      mPokket Customer Care's response
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Our team has spoken to you & we believe your concern has been resolved.
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        Rajan Kaithal
        Mar 4, 2022
        Jul 2, 2024
        This thread was updated on Jul 2, 2024
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        Penalty introducing day by day no call no solution from mpokket

        Address: Kolkata

        Hi i am using mpocket from last two year.
        But from last two month they did not send any notification or any msg about repayment date and introducing highly charge....
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        Kethantj
        from Chittoor, Andhra Pradesh
        Mar 3, 2022
        Feb 23, 2024
        This thread was updated on Feb 23, 2024
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        Mpokket team created WhatsApp group with my family members and made my brothers photo video viral.and written DUFFER on his pic, which is uploaded on that group
        Mpocket people have misused data.
        Mpocket hacked contact and data and stole all the information,
        He is disturbed mentally a lot, due to this he is not even going out and college to.
        Feb 23, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 23, 2024
        mPokket Customer Care's response
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Our team has spoken to you & we believe your concern has been resolved.
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          Omkar Korulkar
          Mar 3, 2022
          Feb 23, 2024
          This thread was updated on Feb 23, 2024
          Resolved
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          Resolved

          Regarding a scam

          I have taken a loan 5-6 time from mpokket app in 2018 and 2019 and i haf paid all the laons and then everything was cleared so i uninstalled the app. But now after 2-3 years a person from mpokket is calling and saying a person has mentioned your reference and had not paid the loan and i have not even heard the name of that person and they are calling again and again and trying to fraud me. I don't care even a bit but then too i should take...
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          anishaaaa
          from nagaon, Assam
          Mar 2, 2022
          Feb 23, 2024
          This thread was updated on Feb 23, 2024
          Resolved
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          Address: Kolkata
          Website: mpokket

          I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
          Was this information helpful?
          I try them to connect with email but they are saying same thing that they had already paid me but i don't receive any money it more then a 6-7hour I don't receive any money
          Mar 27, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 23, 2024
          mPokket Customer Care's response
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
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            anishaaaa
            from nagaon, Assam
            Mar 2, 2022
            Feb 23, 2024
            This thread was updated on Feb 23, 2024
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            Address: Kolkata

            This thread was updated on Feb 3, 2022
            I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
            Was this information helpful?I am sending emails but they are saying they allready paid me I don't get any money in my bank account
            Mar 27, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 23, 2024
            mPokket Customer Care's response
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
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              Ashokkmri
              Feb 28, 2022
              Feb 23, 2024
              This thread was updated on Feb 23, 2024
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              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

              Mpocket team is calling my family members and made my photo video viral.
              Mpocket people have misused my data.
              Mpocket hacked my contact and data and stole all the information
              Mar 26, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 23, 2024
              mPokket Customer Care's response
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Feb 26, 2022
                Sep 29, 2023
                This thread was updated on Sep 29, 2023
                Resolved
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                Resolved

                Respected sir, im dr sunil kamble. on my cibil score shows two unknown loans one is IVL finance ltd and the other is Mpokket finance ltd. both loans were not brought by me. someone is using my pan no and creating this issue. because of this I'm facing an issue with my cibil score.
                my cibil score was reduced to 660 from 850.
                kindly solve this issue.
                im hereby attaching pic of that finance detail.

                Mpokket Financial Services Pvt Ltd
                PERSONAL LOAN
                CRBD4261E9ID25338494
                Oct 30, 2023
                Complaint marked as Resolved 
                Verified Support
                Sep 29, 2023
                mPokket Customer Care's response
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  GAURAV bilgaye
                  from Amravati, Maharashtra
                  Feb 24, 2022
                  Feb 23, 2024
                  This thread was updated on Feb 23, 2024
                  Resolved
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                  For making my mental health byond hell..i dont want to live anymore. I dont have a mental peace now. My position in in society is so bad because of mpokket peoples.. Please give me justice and take strict action.. Mybe I am not there when this thing will happn. But m sure you will do something.. +[protected] this is the mobile number who is giving me threat. His name is Abhishek
                  Mar 26, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 23, 2024
                  mPokket Customer Care's response
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We are here to assist in every way possible and would request you to shed such thoughts, as we believe that there is nothing which cannot be resolved. We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    T
                    Towseef Bashir
                    Feb 23, 2022
                    Aug 27, 2023
                    This thread was updated on Aug 27, 2023
                    Resolved
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                    Dear sir/ ma'am
                    My name is Towseef Bashir. I belong to the UT of J & K. I have been getting harrasing and threatening calls from the Mpokket correspondents over the period of one year and have been threatened with case filling and criminal action by the agents. My family, relatives and friends are getting abusive calls from the company agents seeking loan repayment which i borrowed in 2020 but couldn't repay due to lockdown curbs and the very high interest rate. They are charging me about 15000 interest which is nearly twice the loan amount. I asked to pay the loan in installments but the agents have been abusive and are continuously threatening and defaming me everywhere. I understand that the financial system cannot be of such a filthy stature to call someone's mother and ask her to sell her jewellery and threatening her with criminal action otherwise. I have been expelled from my home due to the repeated abuse and harrasment that my family has to face. Kindly intervene and help me. I am helpless against their repeated abuse. I am a student and financially dependent on other people's givings. Please help me. These people are pushing me towards suicide. Please sir. Wave them off of my head.
                    Regards
                    Towseef Bashir
                    Sep 29, 2023
                    Complaint marked as Resolved 
                    Feb 23, 2022
                    Updated by Towseef Bashir
                    Email: [protected]@gmail.com

                    Verified Support
                    Aug 27, 2023
                    mPokket Customer Care's response
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Verified Support
                    Aug 27, 2023
                    mPokket Customer Care's response
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We would certainly get in touch with you & resolve your concern.
                    We would certainly get in touch with you & resolve your concern.
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      pranay18
                      Feb 18, 2022
                      Aug 27, 2023
                      This thread was updated on Aug 27, 2023
                      Resolved
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                      Resolved

                      HI all i repayed my loan amount on 9-11-21, and closed my account. And now they are calling and messaging me that i have taken loan and want to pay the loan amount of 12000. But i havent taken any loans and they are harrasing me to pay the amount. So please resolve this issue.
                      Aug 29, 2023
                      Complaint marked as Resolved 
                      Please DM us your registered number & we would certainly help you.
                      pranay18's [Complaint's author] reply, Feb 20, 2022
                      7780595541
                      Swapnillex12's reply, Feb 25, 2022
                      I'm also facing the same issue .i.e. The amount is disbursed but not credited to my account . my contact - 6200857540
                      We would certainly get in touch with you & resolve your concern.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Hi Pranay,

                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      Our team has spoken to you & we believe your concern has been resolved.
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                        mabbu manikanta
                        Feb 16, 2022
                        Feb 23, 2024
                        This thread was updated on Feb 23, 2024
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                        In order to get loan from mpokket app i just installed it and just signed in, even KYC also not completed. From the next minute i am receiving calls frequently but no one is responding.
                        Kindly get me rid of that calls and I don't want any loan from mpokket. So just don't call me again.
                        Mar 27, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 23, 2024
                        mPokket Customer Care's response
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
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                          Feb 16, 2022
                          Feb 23, 2024
                          This thread was updated on Feb 23, 2024
                          Resolved
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                          Resolved

                          Mental harassment been done by MPokket

                          Hi mPokket Team. I have never taken any loan nor my Son. My Son is just 3 years old. I keep getting an SMS and calls that my Son Jaggananth Dilip Kumar has taken a loan and has provided my mobile as a reference number ([protected]). If you guys have a recording please send that to me on the reference check call I have agreed I know this person. I didn't even know its a fake trick to pull out money from random persons as fake claim or someone...
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                          Rohit Khatpe
                          Feb 16, 2022
                          Feb 23, 2024
                          This thread was updated on Feb 23, 2024
                          Resolved
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                          Resolved

                          Hello i had a pending loan but due to health issues and jobless im not able to pay loan on time but they call me and family members amd their language is nor acceptable. Im filing case against your company. So just coordinate with them. - Mpokket financial company
                          Mar 27, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 23, 2024
                          mPokket Customer Care's response
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Dinesh@71
                            Feb 15, 2022
                            Aug 27, 2023
                            This thread was updated on Aug 27, 2023
                            Resolved
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                            Resolved

                            Address: Vaghela vas junugam adhoi

                            Sir I repayment my loan but why active to my loan in cibil record and me please
                            Aug 27, 2023
                            Complaint marked as Resolved 
                            Feb 15, 2022
                            Updated by Dinesh@71
                            I repayment my loan but why active to my loan in cibil record

                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We would certainly get in touch with you & resolve your concern.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Our team has spoken to you & we believe your concern has been resolved.
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                              Kamelia7
                              from palakkad, Kerala
                              Feb 14, 2022
                              Feb 23, 2024
                              This thread was updated on Feb 23, 2024
                              Resolved
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                              Resolved

                              Dear sir,
                              I am Julin Bestina's Mother.I am writing this letter to inform you that she was admitted in hospital for last 6 months because of an accident.That was she was unable to attend and reply the calls and emails.Sir I kindly request you to give us one more chance and give us 6 month time to repay the loan amount.And I give you assurance with in 3 months we will re
                              pay the loan.Kindly consider us sir.
                              Thank you.
                              Mar 26, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 23, 2024
                              mPokket Customer Care's response
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                              We would certainly get in touch with you & resolve your concern.
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              We would certainly get in touch with you & resolve your concern.
                              We would certainly get in touch with you & resolve your concern.
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Santhoah Santhosh
                                Feb 13, 2022
                                Feb 23, 2024
                                This thread was updated on Feb 23, 2024
                                Resolved
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                                Resolved

                                Address: 39 Modi road cross thangamali Nagar DJ Halli Bangalore North

                                Profile is pending
                                Mar 27, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 23, 2024
                                mPokket Customer Care's response
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Nithin07@'s reply, Mar 6, 2022
                                +91 95444 86255
                                Please DM us your registered number & we would certainly help you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Please DM us your registered number & we would certainly help you.
                                We would get in touch with you & resolve this issue. We are here to help our valued users' & would certainly assist our user in this regard.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Mahesh style
                                  Feb 13, 2022
                                  Feb 23, 2024
                                  This thread was updated on Feb 23, 2024
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                                  Address: Andra pradesh

                                  I request 1000 loan process complete but not add amount sir
                                  Mar 27, 2024
                                  Complaint marked as Resolved 
                                  Feb 13, 2022
                                  Updated by Mahesh style
                                  Iam request 1000 loan process complete but not add amount sir
                                  Verified Support
                                  Feb 23, 2024
                                  mPokket Customer Care's response
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Our team has spoken to you & we believe your concern has been resolved.
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