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mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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mPokket reviews & complaints page 49

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K
kala sweety
Jan 9, 2022
Feb 24, 2024
This thread was updated on Feb 24, 2024
Resolved
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Resolved

M pokket team calls to colleagues, neighbours relatives and asks about me.

I don't understand how they take my contact numbers. It's completely my personal and they are stealing from my mobile without my intervention.

They don't have number to call them also
Mar 27, 2024
Complaint marked as Resolved 
Verified Support
Feb 24, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
Our team has spoken to you & we believe your concern has been resolved.
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    M
    mrsidd99
    from deoghar, Jharkhand
    Jan 7, 2022
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    Resolved

    I have paid all my dues/Loans on time but its showing 10 unpaid due in Experian credit score and 9 active loans in equifax and 5 active loans in CIBIL. i already complaint to mpokket support but they are not taking any action.
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been addressed.
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    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
    Reply
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
    Reply
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
    Reply
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      M
      Manimaaran Goudhaman
      from Bengaluru, Karnataka
      Jan 4, 2022
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
      Resolved
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      Resolved

      My name is Manimaaran Goudhaman ([protected]@gmail.com) . I had borrowed a certain amount from Mpokket and made every payment on time but still it reflected as late payment. After which I closed all my accounts after repayment of the entire loan amount. But still it displays my account is still active in my credit score. This is absolutely dreadful, kindly look into this issue. Orelse I have no other option other than to file a complaint in consumer court and RBI
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      View replies
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      Reply
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      Reply
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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        A
        arnold rodricks
        Dec 31, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
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        Resolved

        I am trying to clear my dues from Mpokket but unable to login as the app keeps saying some error. I have tried several times but unable to login as there is no other payment method for this
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response         Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
        Reply
        Hi Arnold,

        We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

        Regards,
        Team mPokket.
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          S
          Sushant7218
          from Pune, Maharashtra
          Dec 28, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
          Resolved
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          Address: Pune, Maharashtra

          I sushant swami

          I am the Customer of mpokket and I took loan from it but some personal issues I didn’t pay the loan on time but I paid the charges regarding to the loan so clear my cibil score

          Sincerely
          Sushant swami
          [protected]
          [protected]@gmail.com
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been addressed.
          View replies
          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
          Reply
          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
          Reply
          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
          Reply
          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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            P
            Pranali Ghosalkar
            Dec 28, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
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            Resolved

            It's just one day overdue my loan and your executive constantly calling me i will pay my all overdue with in 3/4 days
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             Please DM us your registered number & we would certainly help you.
            View replies
            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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              I
              Imtiyaz Mohd
              Dec 28, 2021
              Sep 21, 2023
              This thread was updated on Sep 21, 2023
              Resolved
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              Resolved

              Increase borrowing limit

              Address: Royal Colony Water Tank, Royal Colony, Balapur

              I have been asking for increasing borrowing limit from many days but no action. Is this services are you giving to your customers. I am paying loan at time. But no response regarding increasing my borrowing limit...
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              22 found this helpful
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              R
              RaviPattupogula
              Dec 28, 2021
              Sep 29, 2023
              This thread was updated on Sep 29, 2023
              Resolved
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              Resolved

              Address: 1/46A,Main Road,Pullampet,Kadapa,Andhra Pradesh-516107

              My mpokket loan id is [protected].My payment history is not yet been updated in cibil.I paid my loans on 14/12/2021 but my loans was not yet updated in cibil.in cibil it was showing dues only in cibil.please update it now
              Aug 19, 2023
              Complaint marked as Resolved 
              Resolved
              Dec 28, 2021
              Updated by RaviPattupogula               Update my payment in cibil
              Verified Support
              Sep 29, 2023
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
              View replies
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Reply
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Reply
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Reply
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Reply
              Our team has spoken to you & we believe your concern has been resolved.
              Reply
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                C
                Chinmay Urs
                Dec 27, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
                Resolved
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                Resolved

                I have never used MPockket in my life but I keep getting calls and messages saying that you need to pay dues and I keep getting legal notice that is not even in my name or address. I have sent them a mail, I've talked to the customer care and still they haven't solved the issue. If this doesn't get resolved ASAP I am willing to raise a legal notice against the company as well as the person who has given my number to them.
                Mar 4, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                View replies
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
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                  Z
                  Zahangir Alom Mozumder
                  Dec 27, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  Address: Silchar

                  Please contact any how
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  View replies
                  Please DM us your registered number & we would certainly help you.
                  Reply
                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                    R
                    Rohit Kumar08
                    from Yamuna Nagar, Haryana
                    Dec 26, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Resolved

                    Address: Yamuna nagar

                    Dear team I have been requesting you to change my primary device but it keeps rejecting and I have been trying this from previous one year and this mobile is belongs to me
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response                     Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    View replies
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
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                      A
                      Ak1717
                      from Jaipur, Rajasthan
                      Dec 26, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
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                      Resolved

                      I'm not able to customer care. I lost my old aim card and password . My loan overdue last 2 months but I can't contact mpokket team . Because they are not provide company customer care contact nm. My complain is that I can not afford higher interest rate and higher palenty charges. Last time I pay double amount on my loan amount during covid pandemic. I'm a student who works part time job but I lost my job during pandemic. Mpokket team threaten me last time . So please mpokket team contact me as soon as possible . And settlement loan amount.because I'm not able to pay your palentys and interest . Thank you
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                        D
                        Dachina Moorthy
                        from Chennimalai, Tamil Nadu
                        Dec 24, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        Resolved

                        Address: Mylapore Chennai

                        I had requested for a loan of rs.960 on 23-dec-2021. The loan disbursal status in my app is displayed as 'processing'. I request you to please resolve the issue as the amount is not credited to my bank account.
                        Reference loan id[protected]
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        View replies
                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                        Reply
                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                        Reply
                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                        Reply
                        Hi Dachina,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Reply
                        Our team has spoken to you & we believe your concern has been resolved.
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                          S
                          Sivaram Subhash
                          Dec 24, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
                          Resolved
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                          Resolved

                          Address: Pune

                          I am not able to contact there customer care and I have been having a issue with my college id verification... Even after I send them my id they have not yet resolved the problem or contacted me for any further progress
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          View replies
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          Our team has spoken to you & we believe your concern has been resolved.
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                            R
                            Renix Gaming
                            Dec 24, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
                            Resolved
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                            Resolved

                            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                            The Company giving loans to student and harassing him The give 8000 and take 11000 panelty charges for late returns kya koi student 11000 bharega or inke calls ki wajha se agar koi student depression me ata h to ye kya karenge... pehli baat inko right kisne dia student ko loan dene ka.. or itni panelty kyu lagana... jitna dia h utna wapas do 8000 ke 9000 bhar dega samne wala lekin 8000 ke 17540 kaha se dega btao
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            View replies
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Reply
                            Please DM us your registered number & we would certainly help you.
                            Reply
                            Please DM us your registered number & we would certainly help you.
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved.
                            Reply
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                            5 other people found this review helpful
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                              Karthik1703
                              Dec 24, 2021
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Resolved

                              Loans are paid but still shows overdue in CIBIL

                              Website: mpokket.in

                              This is regarding the Loan that I took in mPokket on Aug 2, 2021 and Aug 7, 2021 which I completed my Payement on Sep 2, 2021 and Sep 8, 2021. I do have proofs related to the payment which I made. But in CIBIL they still show OverDue and it affects my CIBIL Score. I raised complaint on there site but no response....
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                              Himanshu9720
                              from Ghaziabad, Uttar Pradesh
                              Dec 22, 2021
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Resolved

                              I have paid money for my laon extention on 28-Sep-2021 (which is running on mpokket app), but still my loan extended yet however mpokket charged daily interest on my due also I have highlight that issue approx 50 times but any satisfying resolution not provide from mpokket end, hence my CBIL still hampering just because mpokket fault so please help me
                              Oct 23, 2023
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 22, 2023
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                              Reply
                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                Vikky1
                                Dec 16, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
                                Resolved
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                                Resolved

                                Some one has given my number as reference now
                                Their company is irritating me daily how to get rid of them!!
                                Need solution
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 Please DM us your registered number & we would certainly help you.
                                View replies
                                We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                                We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                                We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                                We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                                  9
                                  9883323658 .... Call Now
                                  Dec 14, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
                                  Resolved
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                                  Resolved

                                  Address: Indian

                                  Many more information my balance refund your amount
                                  Apr 5, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response                                   Please DM us your registered number & we would certainly help you.
                                  View replies
                                  We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  Reply
                                  Please do let us know of a proper time when we can call & speak to you.
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                                  Our team has spoken to you & we believe your concern has been resolved.
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                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    S
                                    Srikanth Boorla
                                    Dec 12, 2021
                                    Mar 4, 2024
                                    This thread was updated on Mar 4, 2024
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                                    Resolved

                                    I'm going to commit suicide only because of mpocket they are charging High amount of interest by targeting students and I'm the one I cant pay that much of money right because I'm poor that's why I'm committing suicide.
                                    Apr 5, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 04, 2024
                                    mPokket Customer Care's response                                     We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                    We are here to assist in every way possible and would request you to shed such thoughts, as we believe that there is nothing which cannot be resolved. We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                                    We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                                    We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                                    Our team has spoken to you & we believe your concern has been resolved.
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