Claimed

mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
Resolved
1235
Unresolved
42
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

mPokket reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Z
Zahangir Alom Mozumder
Dec 27, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
Resolved
Report
Copy
Resolved

Address: Silchar

Please contact any how
Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rohit Kumar08
    from Yamuna Nagar, Haryana
    Dec 26, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
    Resolved
    Report
    Copy
    Resolved

    Address: Yamuna nagar

    Dear team I have been requesting you to change my primary device but it keeps rejecting and I have been trying this from previous one year and this mobile is belongs to me
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response
    Please DM us your registered number explaining your issue in detail & we would certainly help you.
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
    Helpful
    Found this helpful?
    4 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ak1717
      from Jaipur, Rajasthan
      Dec 26, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
      Resolved
      Report
      Copy
      Resolved

      I'm not able to customer care. I lost my old aim card and password . My loan overdue last 2 months but I can't contact mpokket team . Because they are not provide company customer care contact nm. My complain is that I can not afford higher interest rate and higher palenty charges. Last time I pay double amount on my loan amount during covid pandemic. I'm a student who works part time job but I lost my job during pandemic. Mpokket team threaten me last time . So please mpokket team contact me as soon as possible . And settlement loan amount.because I'm not able to pay your palentys and interest . Thank you
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      Helpful
      2 other people found this review helpful
      2 found this helpful
      4 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dachina Moorthy
        from Chennimalai, Tamil Nadu
        Dec 24, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
        Resolved
        Report
        Copy
        Resolved

        Address: Mylapore Chennai

        I had requested for a loan of rs.960 on 23-dec-2021. The loan disbursal status in my app is displayed as 'processing'. I request you to please resolve the issue as the amount is not credited to my bank account.
        Reference loan id[protected]
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
        Hi Dachina,

        Our team has spoken to you & we believe your concern has been resolved.
        Our team has spoken to you & we believe your concern has been resolved.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        5 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sivaram Subhash
          Dec 24, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
          Resolved
          Report
          Copy
          Resolved

          Address: Pune

          I am not able to contact there customer care and I have been having a issue with my college id verification... Even after I send them my id they have not yet resolved the problem or contacted me for any further progress
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
          Our team has spoken to you & we believe your concern has been resolved.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Renix Gaming
            Dec 24, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
            Report
            Copy
            Resolved

            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

            The Company giving loans to student and harassing him The give 8000 and take 11000 panelty charges for late returns kya koi student 11000 bharega or inke calls ki wajha se agar koi student depression me ata h to ye kya karenge... pehli baat inko right kisne dia student ko loan dene ka.. or itni panelty kyu lagana... jitna dia h utna wapas do 8000 ke 9000 bhar dega samne wala lekin 8000 ke 17540 kaha se dega btao
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Our team has spoken to you & we believe your concern has been resolved.
            Helpful
            5 other people found this review helpful
            5 found this helpful
            4 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Karthik1703
              Dec 24, 2021
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
              Resolved
              Report
              Copy
              Resolved

              Loans are paid but still shows overdue in CIBIL

              Website: mpokket.in

              This is regarding the Loan that I took in mPokket on Aug 2, 2021 and Aug 7, 2021 which I completed my Payement on Sep 2, 2021 and Sep 8, 2021. I do have proofs related to the payment which I made. But in CIBIL they still show OverDue and it affects my CIBIL Score. I raised complaint on there site but no response....
              Helpful
              8 other people found this review helpful
              8 found this helpful
              4 Comments
              Report
              Copy
              H
              Himanshu9720
              from Ghaziabad, Uttar Pradesh
              Dec 22, 2021
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
              Resolved
              Report
              Copy
              Resolved

              I have paid money for my laon extention on 28-Sep-2021 (which is running on mpokket app), but still my loan extended yet however mpokket charged daily interest on my due also I have highlight that issue approx 50 times but any satisfying resolution not provide from mpokket end, hence my CBIL still hampering just because mpokket fault so please help me
              Oct 23, 2023
              Complaint marked as Resolved 
              Verified Support
              Sep 22, 2023
              mPokket Customer Care's response
              Our team has spoken to you & we believe your concern has been resolved.
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vikky1
                Dec 16, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
                Resolved
                Report
                Copy
                Resolved

                Some one has given my number as reference now
                Their company is irritating me daily how to get rid of them!!
                Need solution
                Apr 5, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response
                Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
                We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
                We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
                We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
                Helpful
                Found this helpful?
                4 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  9
                  9883323658 .... Call Now
                  Dec 14, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Indian

                  Many more information my balance refund your amount
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response
                  Please DM us your registered number & we would certainly help you.
                  We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Please do let us know of a proper time when we can call & speak to you.
                  Our team has spoken to you & we believe your concern has been resolved.
                  Our team has spoken to you & we believe your concern has been resolved.
                  Helpful
                  Found this helpful?
                  4 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Srikanth Boorla
                    Dec 12, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
                    Report
                    Copy
                    Resolved

                    I'm going to commit suicide only because of mpocket they are charging High amount of interest by targeting students and I'm the one I cant pay that much of money right because I'm poor that's why I'm committing suicide.
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist in every way possible and would request you to shed such thoughts, as we believe that there is nothing which cannot be resolved. We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
                    We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
                    We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
                    Our team has spoken to you & we believe your concern has been resolved.
                    Helpful
                    Found this helpful?
                    4 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kamani@123
                      from Surat, Gujarat
                      Dec 10, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Surat

                      Hello sir my name is kamini mishra. I have paid off all the loans I have taken from your m pocket before your time. Even after that my limit has not been increased till now. I have not been told nor I am able to take loan again, then please clear my case and please give me loan and I want loan of ₹ 30000.
                      Mob [protected]
                      Name kamani mishra
                      Email [protected]@gmail.com
                      Apr 4, 2024
                      Complaint marked as Resolved 
                      Dec 10, 2021
                      Updated by Kamani@123
                      Plz imident reply sir
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Our team has spoken to you & we believe your concern has been resolved.
                      Helpful
                      Found this helpful?
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        j thms
                        Dec 7, 2021
                        Sep 29, 2023
                        This thread was updated on Sep 29, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Threatening me with legal notice, my only option is suicide

                        I took a loan from mpokket. I lost my registered number. The only login option available is through otp in registered mob number. After so many months when I tried to take a bank loan for my surgery puropse (if surgery not done I lose my life), it's shown that my cibil score is affected with jalan chemicals and when I seeked help from a friend to know the details, found that jalan chemicals related to mpokket . Somehow I mailed mpokket to...
                        +3 photos
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        4 Comments
                        Report
                        Copy
                        N
                        Nithunik
                        from Alappuzha, Kerala
                        Dec 3, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mumbai or Kolkata

                        Hello sir /madm
                        I don't know why this people are threatening and calling my parents continuously for no reason and I don't have any thing to repay and I'm fed up of telling this people like i haven't anything to pay back and I don't know how they have hacked my contact details and number and all my personal information and calling my friends and relatives and asking about the repayment.please stop this type of things and don't call my family people for this things and one more thing is like whenever we are doing call back we are getting switched off in this number and not able to do the things so please stop this
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Helpful
                        Found this helpful?
                        4 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mohini roy
                          from Deoli, Delhi
                          Dec 2, 2021
                          Sep 4, 2023
                          This thread was updated on Sep 4, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: H1/69 Budh vihar
                          Website: [email protected]

                          Loan repayment..
                          And agent harassment me for amount
                          +4 photos
                          Sep 15, 2023
                          Complaint marked as Resolved 
                          Resolved I will pay amount 15 oct 2023
                          Dec 02, 2021
                          Updated by mohini roy
                          Solve this problem otherwise I will take big action for this company..
                          Our team has spoken to you & we believe your concern has been addressed.
                          Our team has spoken to you & we believe your concern has been addressed.
                          Our team has spoken to you & we believe your concern has been addressed.
                          Our team has spoken to you & we believe your concern has been addressed.
                          Our team has spoken to you & we believe your concern has been resolved.
                          Helpful
                          Found this helpful?
                          5 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tejavinod
                            from Kadapa, Andhra Pradesh
                            Dec 2, 2021
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 3/173-4-197-R RAMAKRISHNA NAGAR, CHINNACHOWK, CUDDAPAH, CHINNACHOWK

                            I taken loan amount of rs 7000 from mpokket. They changed high rate of penalties on my principal amount.
                            Per day they charging 8rupees for 1 thousand. The penalty charges are more than my principal amount. Please give waiver on my penalties and I am ready to pay my principal amount.
                            Oct 2, 2023
                            Complaint marked as Resolved 
                            As per the conversation mpokket team has been reached out and resolved my concern.
                            Dec 04, 2021
                            Updated by Tejavinod
                            Se their penalty charges

                            We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Please do let us know of a proper time when we can call & speak to you.
                            Our team has spoken to you & we believe your concern has been resolved.
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            4 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              MOHANA JANARDHAN SAI KUMAR PANUTHULA
                              Dec 2, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
                              Resolved
                              Report
                              Copy
                              Resolved

                              Some one gave my number in their second preference. I don't know who are they, but continuously I'm getting calls from mpokket.
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response
                              Please DM us your registered number & we would certainly help you.
                              We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
                              We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
                              We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ankit\'s Evaluation
                                from Ghumarwin, Himachal Pradesh
                                Dec 2, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal

                                I have repaid every loan to mpokket but still in my credit report 1 emi showing outstanding/deley/unpaid
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response
                                Please DM us your registered number & we would certainly help you.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                Our team has spoken to you & we believe your concern has been resolved.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                4 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Syed Shabbir Basha
                                  Nov 30, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I have taken loan from M pocket every time i repyed their amount time to time in lock down I don't have money to pay now they asking 24, 000 to pay for 10, 000 in google they said taking only 6% interest rate but actually they tacking 10% of interest so please 🙏me from this app
                                  Apr 4, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Milly Das
                                    Nov 29, 2021
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Loan RePayment Issues - Students.....!!!

                                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                    Respected Sir/Madam,

                                    This Is To Bring To Your Notice That I Have Successfully RePaid Your Loan ID :- CR84216193ID24782535 Of Total Amount Of Rs.1065.00/- Twice... The Said Amount Has Been Successfully Debited From The Bank Account Twice Including That Along With Convenience Charges Plus GST But Still It Is Showing In Yours mPokket Loan Application That Loan RePayment Has Been Failed For The First Transaction But Was Absolutely-Completely-Successful...
                                    +2 photos
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy