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4.9
Updated: Dec 31, 2025
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mPokket reviews & complaints page 49

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M
mrsidd99
from deoghar, Jharkhand
Jan 7, 2022
Mar 4, 2024
This thread was updated on Mar 4, 2024
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I have paid all my dues/Loans on time but its showing 10 unpaid due in Experian credit score and 9 active loans in equifax and 5 active loans in CIBIL. i already complaint to mpokket support but they are not taking any action.
Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been addressed.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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    Manimaaran Goudhaman
    from Bengaluru, Karnataka
    Jan 4, 2022
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    Regarding Cbill

    My name is Manimaaran Goudhaman ([protected]@gmail.com) . I had borrowed a certain amount from Mpokket and made every payment on time but still it reflected as late payment. After which I closed all my accounts after repayment of the entire loan amount. But still it displays my account is still active in my credit score. This is absolutely dreadful, kindly look into this issue. Orelse I have no other option other than to file a complaint...
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    arnold rodricks
    Dec 31, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    I am trying to clear my dues from Mpokket but unable to login as the app keeps saying some error. I have tried several times but unable to login as there is no other payment method for this
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response     Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
    Reply
    Hi Arnold,

    We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

    Regards,
    Team mPokket.
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      Sushant7218
      from Pune, Maharashtra
      Dec 28, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
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      Address: Pune, Maharashtra

      I sushant swami

      I am the Customer of mpokket and I took loan from it but some personal issues I didn’t pay the loan on time but I paid the charges regarding to the loan so clear my cibil score

      Sincerely
      Sushant swami
      [protected]
      [protected]@gmail.com
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been addressed.
      View replies
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      Reply
      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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        Pranali Ghosalkar
        Dec 28, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
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        It's just one day overdue my loan and your executive constantly calling me i will pay my all overdue with in 3/4 days
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response         Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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          I
          Imtiyaz Mohd
          Dec 28, 2021
          Sep 21, 2023
          This thread was updated on Sep 21, 2023
          Resolved
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          Resolved

          Increase borrowing limit

          Address: Royal Colony Water Tank, Royal Colony, Balapur

          I have been asking for increasing borrowing limit from many days but no action. Is this services are you giving to your customers. I am paying loan at time. But no response regarding increasing my borrowing limit...
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          RaviPattupogula
          Dec 28, 2021
          Sep 29, 2023
          This thread was updated on Sep 29, 2023
          Resolved
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          Address: 1/46A,Main Road,Pullampet,Kadapa,Andhra Pradesh-516107

          My mpokket loan id is [protected].My payment history is not yet been updated in cibil.I paid my loans on 14/12/2021 but my loans was not yet updated in cibil.in cibil it was showing dues only in cibil.please update it now
          Aug 19, 2023
          Complaint marked as Resolved 
          Resolved
          Dec 28, 2021
          Updated by RaviPattupogula           Update my payment in cibil
          Verified Support
          Sep 29, 2023
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved.
          View replies
          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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          Our team has spoken to you & we believe your concern has been resolved.
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            C
            Chinmay Urs
            Dec 27, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
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            I have never used MPockket in my life but I keep getting calls and messages saying that you need to pay dues and I keep getting legal notice that is not even in my name or address. I have sent them a mail, I've talked to the customer care and still they haven't solved the issue. If this doesn't get resolved ASAP I am willing to raise a legal notice against the company as well as the person who has given my number to them.
            Mar 4, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            View replies
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            Reply
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            Reply
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            Reply
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            Reply
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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              Z
              Zahangir Alom Mozumder
              Dec 27, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
              Resolved
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              Resolved

              Address: Silchar

              Please contact any how
              Apr 5, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              View replies
              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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                R
                Rohit Kumar08
                from Yamuna Nagar, Haryana
                Dec 26, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
                Resolved
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                Address: Yamuna nagar

                Dear team I have been requesting you to change my primary device but it keeps rejecting and I have been trying this from previous one year and this mobile is belongs to me
                Apr 5, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response                 Please DM us your registered number explaining your issue in detail & we would certainly help you.
                View replies
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
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                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
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                  A
                  Ak1717
                  from Jaipur, Rajasthan
                  Dec 26, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  I'm not able to customer care. I lost my old aim card and password . My loan overdue last 2 months but I can't contact mpokket team . Because they are not provide company customer care contact nm. My complain is that I can not afford higher interest rate and higher palenty charges. Last time I pay double amount on my loan amount during covid pandemic. I'm a student who works part time job but I lost my job during pandemic. Mpokket team threaten me last time . So please mpokket team contact me as soon as possible . And settlement loan amount.because I'm not able to pay your palentys and interest . Thank you
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  View replies
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                    D
                    Dachina Moorthy
                    from Chennimalai, Tamil Nadu
                    Dec 24, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Address: Mylapore Chennai

                    I had requested for a loan of rs.960 on 23-dec-2021. The loan disbursal status in my app is displayed as 'processing'. I request you to please resolve the issue as the amount is not credited to my bank account.
                    Reference loan id[protected]
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    View replies
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    Hi Dachina,

                    Our team has spoken to you & we believe your concern has been resolved.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved.
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                      S
                      Sivaram Subhash
                      Dec 24, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
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                      Address: Pune

                      I am not able to contact there customer care and I have been having a issue with my college id verification... Even after I send them my id they have not yet resolved the problem or contacted me for any further progress
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved.
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                        R
                        Renix Gaming
                        Dec 24, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
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                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                        The Company giving loans to student and harassing him The give 8000 and take 11000 panelty charges for late returns kya koi student 11000 bharega or inke calls ki wajha se agar koi student depression me ata h to ye kya karenge... pehli baat inko right kisne dia student ko loan dene ka.. or itni panelty kyu lagana... jitna dia h utna wapas do 8000 ke 9000 bhar dega samne wala lekin 8000 ke 17540 kaha se dega btao
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        View replies
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          Karthik1703
                          Dec 24, 2021
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          Loans are paid but still shows overdue in CIBIL

                          Website: mpokket.in

                          This is regarding the Loan that I took in mPokket on Aug 2, 2021 and Aug 7, 2021 which I completed my Payement on Sep 2, 2021 and Sep 8, 2021. I do have proofs related to the payment which I made. But in CIBIL they still show OverDue and it affects my CIBIL Score. I raised complaint on there site but no response....
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                          Himanshu9720
                          from Ghaziabad, Uttar Pradesh
                          Dec 22, 2021
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          I have paid money for my laon extention on 28-Sep-2021 (which is running on mpokket app), but still my loan extended yet however mpokket charged daily interest on my due also I have highlight that issue approx 50 times but any satisfying resolution not provide from mpokket end, hence my CBIL still hampering just because mpokket fault so please help me
                          Oct 23, 2023
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 22, 2023
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
                          View replies
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                            Vikky1
                            Dec 16, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
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                            Resolved

                            Some one has given my number as reference now
                            Their company is irritating me daily how to get rid of them!!
                            Need solution
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             Please DM us your registered number & we would certainly help you.
                            View replies
                            We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                            We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                            We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                            We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                              9
                              9883323658 .... Call Now
                              Dec 14, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
                              Resolved
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                              Resolved

                              Address: Indian

                              Many more information my balance refund your amount
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               Please DM us your registered number & we would certainly help you.
                              View replies
                              We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              Please do let us know of a proper time when we can call & speak to you.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                S
                                Srikanth Boorla
                                Dec 12, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                Resolved

                                I'm going to commit suicide only because of mpocket they are charging High amount of interest by targeting students and I'm the one I cant pay that much of money right because I'm poor that's why I'm committing suicide.
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                View replies
                                We are here to assist in every way possible and would request you to shed such thoughts, as we believe that there is nothing which cannot be resolved. We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                                We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                                We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                  K
                                  Kamani@123
                                  from Surat, Gujarat
                                  Dec 10, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
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                                  Resolved

                                  Address: Surat

                                  Hello sir my name is kamini mishra. I have paid off all the loans I have taken from your m pocket before your time. Even after that my limit has not been increased till now. I have not been told nor I am able to take loan again, then please clear my case and please give me loan and I want loan of ₹ 30000.
                                  Mob [protected]
                                  Name kamani mishra
                                  Email [protected]@gmail.com
                                  Apr 4, 2024
                                  Complaint marked as Resolved 
                                  Dec 10, 2021
                                  Updated by Kamani@123                                   Plz imident reply sir
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  View replies
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  Reply
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  Reply
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                  Our team has spoken to you & we believe your concern has been resolved.
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