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4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 49

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H
Himanshu9720
from Ghaziabad, Uttar Pradesh
Dec 22, 2021
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
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I have paid money for my laon extention on 28-Sep-2021 (which is running on mpokket app), but still my loan extended yet however mpokket charged daily interest on my due also I have highlight that issue approx 50 times but any satisfying resolution not provide from mpokket end, hence my CBIL still hampering just because mpokket fault so please help me
Oct 23, 2023
Complaint marked as Resolved 
Verified Support
Sep 22, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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    Vikky1
    Dec 16, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    Some one has given my number as reference now
    Their company is irritating me daily how to get rid of them!!
    Need solution
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response     Please DM us your registered number & we would certainly help you.
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    We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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    We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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    We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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    We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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      9
      9883323658 .... Call Now
      Dec 14, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
      Resolved
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      Resolved

      Address: Indian

      Many more information my balance refund your amount
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response       Please DM us your registered number & we would certainly help you.
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      We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Please do let us know of a proper time when we can call & speak to you.
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        S
        Srikanth Boorla
        Dec 12, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
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        I'm going to commit suicide only because of mpocket they are charging High amount of interest by targeting students and I'm the one I cant pay that much of money right because I'm poor that's why I'm committing suicide.
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response         We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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        We are here to assist in every way possible and would request you to shed such thoughts, as we believe that there is nothing which cannot be resolved. We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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        We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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        We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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          K
          Kamani@123
          from Surat, Gujarat
          Dec 10, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
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          Address: Surat

          Hello sir my name is kamini mishra. I have paid off all the loans I have taken from your m pocket before your time. Even after that my limit has not been increased till now. I have not been told nor I am able to take loan again, then please clear my case and please give me loan and I want loan of ₹ 30000.
          Mob [protected]
          Name kamani mishra
          Email [protected]@gmail.com
          Apr 4, 2024
          Complaint marked as Resolved 
          Dec 10, 2021
          Updated by Kamani@123           Plz imident reply sir
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
          Reply
          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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            J
            j thms
            Dec 7, 2021
            Sep 29, 2023
            This thread was updated on Sep 29, 2023
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            Threatening me with legal notice, my only option is suicide

            I took a loan from mpokket. I lost my registered number. The only login option available is through otp in registered mob number. After so many months when I tried to take a bank loan for my surgery puropse (if surgery not done I lose my life), it's shown that my cibil score is affected with jalan chemicals and when I seeked help from a friend to know the details, found that jalan chemicals related to mpokket . Somehow I mailed mpokket to...
            +3 photos
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            Nithunik
            from Alappuzha, Kerala
            Dec 3, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
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            Address: Mumbai or Kolkata

            Hello sir /madm
            I don't know why this people are threatening and calling my parents continuously for no reason and I don't have any thing to repay and I'm fed up of telling this people like i haven't anything to pay back and I don't know how they have hacked my contact details and number and all my personal information and calling my friends and relatives and asking about the repayment.please stop this type of things and don't call my family people for this things and one more thing is like whenever we are doing call back we are getting switched off in this number and not able to do the things so please stop this
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            View replies
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved.
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              M
              mohini roy
              from Deoli, Delhi
              Dec 2, 2021
              Sep 4, 2023
              This thread was updated on Sep 4, 2023
              Resolved
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              Address: H1/69 Budh vihar
              Website: [email protected]

              Loan repayment..
              And agent harassment me for amount
              +4 photos
              Sep 15, 2023
              Complaint marked as Resolved 
              Resolved I will pay amount 15 oct 2023
              Dec 02, 2021
              Updated by mohini roy               Solve this problem otherwise I will take big action for this company..
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              Our team has spoken to you & we believe your concern has been addressed.
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              Our team has spoken to you & we believe your concern has been addressed.
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                T
                Tejavinod
                from Kadapa, Andhra Pradesh
                Dec 2, 2021
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Address: 3/173-4-197-R RAMAKRISHNA NAGAR, CHINNACHOWK, CUDDAPAH, CHINNACHOWK

                I taken loan amount of rs 7000 from mpokket. They changed high rate of penalties on my principal amount.
                Per day they charging 8rupees for 1 thousand. The penalty charges are more than my principal amount. Please give waiver on my penalties and I am ready to pay my principal amount.
                Oct 2, 2023
                Complaint marked as Resolved 
                As per the conversation mpokket team has been reached out and resolved my concern.
                Dec 04, 2021
                Updated by Tejavinod                 Se their penalty charges

                View replies
                We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Please do let us know of a proper time when we can call & speak to you.
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                  M
                  MOHANA JANARDHAN SAI KUMAR PANUTHULA
                  Dec 2, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  Some one gave my number in their second preference. I don't know who are they, but continuously I'm getting calls from mpokket.
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response                   Please DM us your registered number & we would certainly help you.
                  View replies
                  We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
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                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                    A
                    Ankit\'s Evaluation
                    from Ghumarwin, Himachal Pradesh
                    Dec 2, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal

                    I have repaid every loan to mpokket but still in my credit report 1 emi showing outstanding/deley/unpaid
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response                     Please DM us your registered number & we would certainly help you.
                    View replies
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      S
                      Syed Shabbir Basha
                      Nov 30, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
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                      I have taken loan from M pocket every time i repyed their amount time to time in lock down I don't have money to pay now they asking 24, 000 to pay for 10, 000 in google they said taking only 6% interest rate but actually they tacking 10% of interest so please 🙏me from this app
                      Apr 4, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      Reply
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                      Reply
                      We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        M
                        Milly Das
                        Nov 29, 2021
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Resolved

                        Loan RePayment Issues - Students.....!!!

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                        Respected Sir/Madam,

                        This Is To Bring To Your Notice That I Have Successfully RePaid Your Loan ID :- CR84216193ID24782535 Of Total Amount Of Rs.1065.00/- Twice... The Said Amount Has Been Successfully Debited From The Bank Account Twice Including That Along With Convenience Charges Plus GST But Still It Is Showing In Yours mPokket Loan Application That Loan RePayment Has Been Failed For The First Transaction But Was Absolutely-Completely-Successful...
                        +2 photos
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                        S
                        Sukhvinder Singh Sunsoy
                        Nov 27, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        Resolved

                        I have taken loan but due to covid lockdown I was unable to repay my loan as my loan repayments was during lockdown. When the indian government has said everyone to to pay loan and get relief for 6 months on EMI or any type of loan but they are calling my contacts from my device and saying them I have taken loan on their I'd proof and threatened me to repay or they will call my contacts in my device and share my images they are not following the RBI guidelines. I had a talk to there customer representatives regarding my loan that I will pay my loan in 2 half they have agreed but know they are not agreeing on their words and continue calling on my contact without my knowledge.
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        View replies
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          C
                          chaursiya
                          from Kanpur, Uttar Pradesh
                          Nov 26, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
                          Resolved
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                          Resolved

                          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
                          Website: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

                          Mpokket — Mpokket Hack my contact list and gallery pic and harassing me M
                          C
                          chaursiya
                          from Kanpur, Uttar Pradesh

                          Phone/Mobile: [protected] [protected]
                          Email: [protected]@gmail.com

                          My name shivam chaursiya
                          I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          View replies
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          Reply
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          Reply
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          Reply
                          Our team has spoken to you & we believe your concern has been resolved.
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                            push zambare
                            Nov 26, 2021
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Resolved

                            I dont have any due in m pocket but they frequenty call me and says your load repAYMENT is due. i paid all my loan. plz help me
                            Aug 18, 2023
                            Complaint marked as Resolved 
                            Yuuup
                            View replies
                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                              C
                              chaursiya
                              from Kanpur, Uttar Pradesh
                              Nov 25, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
                              Resolved
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                              Resolved

                              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                              My name shivam chaursiya
                              I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              View replies
                              complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              Our team has spoken to you & we believe your concern has been resolved.
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                                Supreethl
                                from Tumkur, Karnataka
                                Nov 24, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                Resolved

                                Address: Kolkata

                                Amount disbursed bt not credited to account
                                +1 photos
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Our team has spoken to you & we believe your concern has been resolved
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                                Our team has spoken to you & we believe your concern has been resolved
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                                  Rupam15
                                  Nov 22, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
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                                  Resolved

                                  Dear Sir or Mada

                                  I am getting a loan from Mpokket and after lockdown don't pay the installments, and then after few month calling my contact list with out my permission and after talking to me now payment all dues otherwise call to your all no and then another person taken some amount and then payment 2 installments and I request please give me 10 days I will the all dues but Prashanta Das Agents of Mpokket he said continue harrash tomorrow you will pay other wise calling your ref.. please help me...my registered mobile no is [protected]
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                                  Apr 5, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Complain them to RBI at https://cms.rbi.org.in/cms/indexpage.html#eng and send them proof of all the things you have.
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                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    Uditnarayan231
                                    from Lucknow, Uttar Pradesh
                                    Nov 22, 2021
                                    Sep 21, 2023
                                    This thread was updated on Sep 21, 2023
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                                    Address: 544E/898 ilmas bhag baraura husain bari

                                    I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                                    Nov 22, 2021
                                    Complaint marked as Resolved 
                                    Thanks 😝
                                    Nov 22, 2021
                                    Updated by Uditnarayan231                                     Money resived

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                                    We are happy to address and resolve your concern.
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                                    We are happy to address and resolve your concern.
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                                      Our team has spoken to you & we believe your concern has been resolved.
                                      mPokket
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      mPokket

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