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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1277
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1235
Unresolved
42
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mPokket reviews & complaints page 50

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S
Sukhvinder Singh Sunsoy
Nov 27, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
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I have taken loan but due to covid lockdown I was unable to repay my loan as my loan repayments was during lockdown. When the indian government has said everyone to to pay loan and get relief for 6 months on EMI or any type of loan but they are calling my contacts from my device and saying them I have taken loan on their I'd proof and threatened me to repay or they will call my contacts in my device and share my images they are not following the RBI guidelines. I had a talk to there customer representatives regarding my loan that I will pay my loan in 2 half they have agreed but know they are not agreeing on their words and continue calling on my contact without my knowledge.
Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
View replies
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Reply
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Reply
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Reply
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Reply
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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Our team has spoken to you & we believe your concern has been resolved.
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1 other people found this review helpful
1 found this helpful
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    C
    chaursiya
    from Kanpur, Uttar Pradesh
    Nov 26, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
    Resolved
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    Resolved

    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
    Website: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

    Mpokket — Mpokket Hack my contact list and gallery pic and harassing me M
    C
    chaursiya
    from Kanpur, Uttar Pradesh

    Phone/Mobile: [protected] [protected]
    Email: [protected]@gmail.com

    My name shivam chaursiya
    I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    View replies
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
    Reply
    Helpful
    1 other people found this review helpful
    1 found this helpful
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      P
      push zambare
      Nov 26, 2021
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
      Resolved
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      Resolved

      I dont have any due in m pocket but they frequenty call me and says your load repAYMENT is due. i paid all my loan. plz help me
      Aug 18, 2023
      Complaint marked as Resolved 
      Yuuup
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Our team has spoken to you & we believe your concern has been resolved.
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      Our team has spoken to you & we believe your concern has been resolved.
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        C
        chaursiya
        from Kanpur, Uttar Pradesh
        Nov 25, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
        Resolved
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        Resolved

        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

        My name shivam chaursiya
        I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        View replies
        complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
        Reply
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        Reply
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        Reply
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        Reply
        Our team has spoken to you & we believe your concern has been resolved.
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          S
          Supreethl
          from Tumkur, Karnataka
          Nov 24, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
          Resolved
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          Resolved

          Address: Kolkata

          Amount disbursed bt not credited to account
          +1 photos
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          View replies
          Our team has spoken to you & we believe your concern has been resolved
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          Our team has spoken to you & we believe your concern has been resolved
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          Our team has spoken to you & we believe your concern has been resolved
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          Our team has spoken to you & we believe your concern has been resolved
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          Our team has spoken to you & we believe your concern has been resolved.
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            R
            Rupam15
            Nov 22, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
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            Resolved

            Dear Sir or Mada

            I am getting a loan from Mpokket and after lockdown don't pay the installments, and then after few month calling my contact list with out my permission and after talking to me now payment all dues otherwise call to your all no and then another person taken some amount and then payment 2 installments and I request please give me 10 days I will the all dues but Prashanta Das Agents of Mpokket he said continue harrash tomorrow you will pay other wise calling your ref.. please help me...my registered mobile no is [protected]
            +1 photos
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            View replies
            Complain them to RBI at https://cms.rbi.org.in/cms/indexpage.html#eng and send them proof of all the things you have.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            Our team has spoken to you & we believe your concern has been resolved.
            Reply
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              U
              Uditnarayan231
              from Lucknow, Uttar Pradesh
              Nov 22, 2021
              Sep 21, 2023
              This thread was updated on Sep 21, 2023
              Resolved
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              Resolved

              Address: 544E/898 ilmas bhag baraura husain bari

              I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
              Nov 22, 2021
              Complaint marked as Resolved 
              Thanks 😝
              Nov 22, 2021
              Updated by Uditnarayan231               Money resived

              View replies
              We are happy to address and resolve your concern.
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              We are happy to address and resolve your concern.
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              Helpful
              15 other people found this review helpful
              15 found this helpful
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                A
                ajeek
                Nov 20, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
                Resolved
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                Resolved

                No option to delete data / account.

                Address: Kolkata, west bengal
                Website: mpokket.in

                This company collects a huge amount of data from the users mobile. Contacts, sms, device information, installed apps, etc. They can use this information to identify your relatives and contact them. Their customer service is pathetic. They don't take calls when we call them. But they will reach you in minutes to harass and call you. They must provide an option to delete all the data they collected and deregister from the company if a user...
                Helpful
                1 other people found this review helpful
                1 found this helpful
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                N
                Nik1791999
                from Amravati, Maharashtra
                Nov 20, 2021
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
                Resolved
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                Resolved

                Address: West bengal

                I am constantly in touch with the agent of the company but they are calling my relatives and sending my loan details and agreement to them without my consent.
                Aug 19, 2023
                Complaint marked as Resolved 
                Resolved
                View replies
                complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
                Reply
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                Reply
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                Reply
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                Reply
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                Reply
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                Reply
                Our team has spoken to you & we believe your concern has been resolved.
                Reply
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                  K
                  Kapil Mahto
                  Nov 19, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  Address: Kanjkiro, Bokaro, Jharkhand

                  I had paid full pement with interest one month before, but till now my civil was not clear, when i mail to mpokket support they asking civil report, that also i had given but they are telling rubish language please don't do like this of any one civil. I am not happy with mpokket family.
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been addressed.
                  View replies
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                  Reply
                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                  Reply
                  Our team has spoken to you & we believe your concern has been resolved.
                  Reply
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    S
                    Sahil Verma_LE 210
                    Nov 19, 2021
                    Sep 29, 2023
                    This thread was updated on Sep 29, 2023
                    Resolved
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                    Resolved

                    Address: S/O ganga ram teh balh luhakhar, mandi

                    Yl.. I hv complate your loan amount why in civil score showing loan amount in my pocket this will decresing my credit score please remove my loan i hv cleared it...
                    Oct 30, 2023
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 22, 2023
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    Verified Support
                    Sep 29, 2023
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    View replies
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                    3 found this helpful
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                      Z
                      Zafar Ahmad123
                      from Bettiah, Bihar
                      Nov 13, 2021
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      There are no changes of my loan closing account status
                      Loan payment is done on August 16 but it's not closed yet
                      I'm complain again and again
                      But u don't take any action
                      And also i complaint on cibil department
                      My cibil score is down this reason is your mpokket apps
                      +1 photos
                      Jul 25, 2023
                      Complaint marked as Resolved 
                      My issue was resolved
                      View replies
                      We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                      My issues was resolved
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                      Our team has spoken to you & we believe your concern has been resolved.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        J
                        Jithin_krishnan
                        from ALAPPUZHA, Kerala
                        Nov 10, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        Resolved

                        Address: PS SRIJAN CORPORATE PARK, TOWER 1,12th floor, Unit No.-1204,2,EP& GP, SECTOR V, BIDHANNAGAR, KOLKATA, WEST BENGAL 700091
                        Website: mpokket.in

                        Showing some errors now i don't want any loan but submitted my details in Mpocket app now i want to delete my account permanently because of my privacy issues..
                        +1 photos
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        View replies
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          K
                          kiransamatha.kumar
                          Nov 9, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
                          Resolved
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                          Resolved

                          I have taken loan from you, i want to pay my all loans and please help me with links, i have lost phone and covid attacked us, so i could not pay any loans i took till now, if you help me i will pay loans, i already in loss of all the money for hospitals, just remove interest and penalties on all loans and send link for each loan every monday morning i will repay actual, its my humble request to you, thank you

                          Regards,
                          kiransamatha.[protected]@gmail.com
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          View replies
                          Please DM us your registered number & we would certainly help you.
                          Reply
                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                            1
                            1.5 M views
                            Nov 9, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
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                            Resolved

                            Address: Kolkata.
                            Website: Instant loan app

                            I took loans from mpokket during lockdown and currently not having money to pay .. my loans have increased to 21000 rs and they are harrassing me and calling all my contacts. And saying everything. They are not maintaing privacy and interest too high..i also requested that i will pay 10% more than i took they are not ready ..
                            +1 photos
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             Please DM us your registered number explaining your issue in detail & we would certainly help you.
                            View replies
                            complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng they do lot of misconduct by copying your personal information using the against you.
                            Reply
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Reply
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Reply
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Reply
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved.
                            Reply
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                              J
                              Juvvala Suresh
                              Nov 7, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
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                              Resolved

                              I have already paid all my loans then to it shows active on my cibil report till now and its been more than 6 months and i called the team but didn't received any message from team. Now I loss my job due to these active loans, how can I resolve this
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been addressed.
                              View replies
                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                              Reply
                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                              Reply
                              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                              Reply
                              Our team has spoken to you & we believe your concern has been resolved.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                A
                                athirajul iashwanth
                                from Warangal, Andhra Pradesh
                                Nov 6, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
                                Resolved
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                                Resolved

                                I have taken a loan amount in lockdown and i am not able to make payment due to losses of my job. i took 10000 rs and after they want 21khaey are saying 56% waver in interest (iam asking to send my lone details adni intrest ammount details on mail but they are not sending mail and the are saying check in app but with out any informaion they are calling my contact list) the loan intrest is higher then others. they are calling my parents and and my contacts list says that they will arrive at home for recovery . kindly help
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                Our team has spoken to you & we believe your concern has been resolved.
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                                  TechNO Priya
                                  Nov 5, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
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                                  Resolved

                                  Fake call

                                  Address: Mumbai

                                  From morning, we getting call that some govind take 12k loans and give our no. And they calling us repeatedly...
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                                  Fuchu1233
                                  Nov 3, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
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                                  Resolved

                                  Address: Magurakhood,malda,732128

                                  Credited to bank account
                                  I took a loan. The app is showing loan is approved but not yet credited to my account. Kindly take some actions. Its urgent.
                                  Unique Loan ID No.: MKF38C6144ID24940216
                                  Please help us urgent
                                  +1 photos
                                  Apr 5, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Our team has spoken to you & we believe your concern has been resolved
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                                  Our team has spoken to you & we believe your concern has been resolved
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                                  Our team has spoken to you & we believe your concern has been resolved
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                                  Our team has spoken to you & we believe your concern has been resolved
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                                  Our team has spoken to you & we believe your concern has been resolved
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                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    Sushmita Nandekar
                                    Nov 2, 2021
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
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                                    I have applied for a loan in this app the loan amount has been disbursed but i haven't received in my bank account so please help me
                                    Aug 10, 2023
                                    Complaint marked as Resolved 
                                    Issue resolved
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                                    Our team has spoken to you & we believe your concern has been resolved
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                                    Our team has spoken to you & we believe your concern has been resolved
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                                    Our team has spoken to you & we believe your concern has been resolved.
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