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mpokket.com
4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 50

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S
Syed Shabbir Basha
Nov 30, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
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I have taken loan from M pocket every time i repyed their amount time to time in lock down I don't have money to pay now they asking 24, 000 to pay for 10, 000 in google they said taking only 6% interest rate but actually they tacking 10% of interest so please 🙏me from this app
Apr 4, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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Our team has spoken to you & we believe your concern has been resolved.
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    Milly Das
    Nov 29, 2021
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Resolved

    Loan RePayment Issues - Students.....!!!

    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

    Respected Sir/Madam,

    This Is To Bring To Your Notice That I Have Successfully RePaid Your Loan ID :- CR84216193ID24782535 Of Total Amount Of Rs.1065.00/- Twice... The Said Amount Has Been Successfully Debited From The Bank Account Twice Including That Along With Convenience Charges Plus GST But Still It Is Showing In Yours mPokket Loan Application That Loan RePayment Has Been Failed For The First Transaction But Was Absolutely-Completely-Successful...
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    Sukhvinder Singh Sunsoy
    Nov 27, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    I have taken loan but due to covid lockdown I was unable to repay my loan as my loan repayments was during lockdown. When the indian government has said everyone to to pay loan and get relief for 6 months on EMI or any type of loan but they are calling my contacts from my device and saying them I have taken loan on their I'd proof and threatened me to repay or they will call my contacts in my device and share my images they are not following the RBI guidelines. I had a talk to there customer representatives regarding my loan that I will pay my loan in 2 half they have agreed but know they are not agreeing on their words and continue calling on my contact without my knowledge.
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    View replies
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
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      C
      chaursiya
      from Kanpur, Uttar Pradesh
      Nov 26, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
      Resolved
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      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
      Website: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

      Mpokket — Mpokket Hack my contact list and gallery pic and harassing me M
      C
      chaursiya
      from Kanpur, Uttar Pradesh

      Phone/Mobile: [protected] [protected]
      Email: [protected]@gmail.com

      My name shivam chaursiya
      I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      View replies
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
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        push zambare
        Nov 26, 2021
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        I dont have any due in m pocket but they frequenty call me and says your load repAYMENT is due. i paid all my loan. plz help me
        Aug 18, 2023
        Complaint marked as Resolved 
        Yuuup
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Our team has spoken to you & we believe your concern has been resolved.
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          C
          chaursiya
          from Kanpur, Uttar Pradesh
          Nov 25, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
          Resolved
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          Resolved

          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

          My name shivam chaursiya
          I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          View replies
          complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Reply
          Our team has spoken to you & we believe your concern has been resolved.
          Reply
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            S
            Supreethl
            from Tumkur, Karnataka
            Nov 24, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
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            Resolved

            Address: Kolkata

            Amount disbursed bt not credited to account
            +1 photos
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Our team has spoken to you & we believe your concern has been resolved
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            Our team has spoken to you & we believe your concern has been resolved
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            Our team has spoken to you & we believe your concern has been resolved
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            Our team has spoken to you & we believe your concern has been resolved
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            Our team has spoken to you & we believe your concern has been resolved.
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              R
              Rupam15
              Nov 22, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
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              Resolved

              Dear Sir or Mada

              I am getting a loan from Mpokket and after lockdown don't pay the installments, and then after few month calling my contact list with out my permission and after talking to me now payment all dues otherwise call to your all no and then another person taken some amount and then payment 2 installments and I request please give me 10 days I will the all dues but Prashanta Das Agents of Mpokket he said continue harrash tomorrow you will pay other wise calling your ref.. please help me...my registered mobile no is [protected]
              +1 photos
              Apr 5, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              View replies
              Complain them to RBI at https://cms.rbi.org.in/cms/indexpage.html#eng and send them proof of all the things you have.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              Our team has spoken to you & we believe your concern has been resolved.
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                U
                Uditnarayan231
                from Lucknow, Uttar Pradesh
                Nov 22, 2021
                Sep 21, 2023
                This thread was updated on Sep 21, 2023
                Resolved
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                Resolved

                Address: 544E/898 ilmas bhag baraura husain bari

                I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                Nov 22, 2021
                Complaint marked as Resolved 
                Thanks 😝
                Nov 22, 2021
                Updated by Uditnarayan231                 Money resived

                View replies
                We are happy to address and resolve your concern.
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                We are happy to address and resolve your concern.
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                15 other people found this review helpful
                15 found this helpful
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                  A
                  ajeek
                  Nov 20, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  No option to delete data / account.

                  Address: Kolkata, west bengal
                  Website: mpokket.in

                  This company collects a huge amount of data from the users mobile. Contacts, sms, device information, installed apps, etc. They can use this information to identify your relatives and contact them. Their customer service is pathetic. They don't take calls when we call them. But they will reach you in minutes to harass and call you. They must provide an option to delete all the data they collected and deregister from the company if a user...
                  Helpful
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                  1 found this helpful
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                  Nik1791999
                  from Amravati, Maharashtra
                  Nov 20, 2021
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Resolved

                  Address: West bengal

                  I am constantly in touch with the agent of the company but they are calling my relatives and sending my loan details and agreement to them without my consent.
                  Aug 19, 2023
                  Complaint marked as Resolved 
                  Resolved
                  View replies
                  complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
                  Reply
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Reply
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Reply
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Reply
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Reply
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Reply
                  Our team has spoken to you & we believe your concern has been resolved.
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                    K
                    Kapil Mahto
                    Nov 19, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Resolved

                    Address: Kanjkiro, Bokaro, Jharkhand

                    I had paid full pement with interest one month before, but till now my civil was not clear, when i mail to mpokket support they asking civil report, that also i had given but they are telling rubish language please don't do like this of any one civil. I am not happy with mpokket family.
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been addressed.
                    View replies
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      S
                      Sahil Verma_LE 210
                      Nov 19, 2021
                      Sep 29, 2023
                      This thread was updated on Sep 29, 2023
                      Resolved
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                      Resolved

                      Address: S/O ganga ram teh balh luhakhar, mandi

                      Yl.. I hv complate your loan amount why in civil score showing loan amount in my pocket this will decresing my credit score please remove my loan i hv cleared it...
                      Oct 30, 2023
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 22, 2023
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      Verified Support
                      Sep 29, 2023
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      View replies
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                        Z
                        Zafar Ahmad123
                        from Bettiah, Bihar
                        Nov 13, 2021
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        There are no changes of my loan closing account status
                        Loan payment is done on August 16 but it's not closed yet
                        I'm complain again and again
                        But u don't take any action
                        And also i complaint on cibil department
                        My cibil score is down this reason is your mpokket apps
                        +1 photos
                        Jul 25, 2023
                        Complaint marked as Resolved 
                        My issue was resolved
                        View replies
                        We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Please do let us know of a proper time when we can call & speak to you.
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                        We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                        My issues was resolved
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                          J
                          Jithin_krishnan
                          from ALAPPUZHA, Kerala
                          Nov 10, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
                          Resolved
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                          Resolved

                          Address: PS SRIJAN CORPORATE PARK, TOWER 1,12th floor, Unit No.-1204,2,EP& GP, SECTOR V, BIDHANNAGAR, KOLKATA, WEST BENGAL 700091
                          Website: mpokket.in

                          Showing some errors now i don't want any loan but submitted my details in Mpocket app now i want to delete my account permanently because of my privacy issues..
                          +1 photos
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          View replies
                          Please DM us your registered number & we would certainly help you.
                          Reply
                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                            K
                            kiransamatha.kumar
                            Nov 9, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
                            Resolved
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                            Resolved

                            I have taken loan from you, i want to pay my all loans and please help me with links, i have lost phone and covid attacked us, so i could not pay any loans i took till now, if you help me i will pay loans, i already in loss of all the money for hospitals, just remove interest and penalties on all loans and send link for each loan every monday morning i will repay actual, its my humble request to you, thank you

                            Regards,
                            kiransamatha.[protected]@gmail.com
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            View replies
                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                              1.5 M views
                              Nov 9, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
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                              Resolved

                              Address: Kolkata.
                              Website: Instant loan app

                              I took loans from mpokket during lockdown and currently not having money to pay .. my loans have increased to 21000 rs and they are harrassing me and calling all my contacts. And saying everything. They are not maintaing privacy and interest too high..i also requested that i will pay 10% more than i took they are not ready ..
                              +1 photos
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              View replies
                              complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng they do lot of misconduct by copying your personal information using the against you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                Juvvala Suresh
                                Nov 7, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                I have already paid all my loans then to it shows active on my cibil report till now and its been more than 6 months and i called the team but didn't received any message from team. Now I loss my job due to these active loans, how can I resolve this
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been addressed.
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                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                Reply
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                Reply
                                Our team has spoken to you & we believe your concern has been resolved.
                                Reply
                                Our team has spoken to you & we believe your concern has been resolved.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                  athirajul iashwanth
                                  from Warangal, Andhra Pradesh
                                  Nov 6, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
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                                  Resolved

                                  I have taken a loan amount in lockdown and i am not able to make payment due to losses of my job. i took 10000 rs and after they want 21khaey are saying 56% waver in interest (iam asking to send my lone details adni intrest ammount details on mail but they are not sending mail and the are saying check in app but with out any informaion they are calling my contact list) the loan intrest is higher then others. they are calling my parents and and my contacts list says that they will arrive at home for recovery . kindly help
                                  Apr 5, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response                                   We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                  View replies
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Reply
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                                    TechNO Priya
                                    Nov 5, 2021
                                    Mar 4, 2024
                                    This thread was updated on Mar 4, 2024
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                                    Fake call

                                    Address: Mumbai

                                    From morning, we getting call that some govind take 12k loans and give our no. And they calling us repeatedly...
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