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mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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1255
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32
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K
Kamani@123
from Surat, Gujarat
Dec 10, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Address: Surat

Hello sir my name is kamini mishra. I have paid off all the loans I have taken from your m pocket before your time. Even after that my limit has not been increased till now. I have not been told nor I am able to take loan again, then please clear my case and please give me loan and I want loan of ₹ 30000.
Mob [protected]
Name kamani mishra
Email [protected]@gmail.com
Apr 4, 2024
Complaint marked as Resolved 
Dec 10, 2021
Updated by Kamani@123 Plz imident reply sir
Verified Support
Mar 04, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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Our team has spoken to you & we believe your concern has been resolved.
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    J
    j thms
    Dec 7, 2021
    Sep 29, 2023
    This thread was updated on Sep 29, 2023
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    Resolved

    Threatening me with legal notice, my only option is suicide

    I took a loan from mpokket. I lost my registered number. The only login option available is through otp in registered mob number. After so many months when I tried to take a bank loan for my surgery puropse (if surgery not done I lose my life), it's shown that my cibil score is affected with jalan chemicals and when I seeked help from a friend to know the details, found that jalan chemicals related to mpokket . Somehow I mailed mpokket to...
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    Nithunik
    from Alappuzha, Kerala
    Dec 3, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
    Resolved
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    Resolved

    Address: Mumbai or Kolkata

    Hello sir /madm
    I don't know why this people are threatening and calling my parents continuously for no reason and I don't have any thing to repay and I'm fed up of telling this people like i haven't anything to pay back and I don't know how they have hacked my contact details and number and all my personal information and calling my friends and relatives and asking about the repayment.please stop this type of things and don't call my family people for this things and one more thing is like whenever we are doing call back we are getting switched off in this number and not able to do the things so please stop this
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response     We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    View replies
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Our team has spoken to you & we believe your concern has been resolved.
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      M
      mohini roy
      from Deoli, Delhi
      Dec 2, 2021
      Sep 4, 2023
      This thread was updated on Sep 4, 2023
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      Address: H1/69 Budh vihar
      Website: [email protected]

      Loan repayment..
      And agent harassment me for amount
      Sep 15, 2023
      Complaint marked as Resolved 
      Resolved I will pay amount 15 oct 2023
      Dec 02, 2021
      Updated by mohini roy       Solve this problem otherwise I will take big action for this company..
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      Our team has spoken to you & we believe your concern has been addressed.
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        T
        Tejavinod
        from Kadapa, Andhra Pradesh
        Dec 2, 2021
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
        Resolved
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        Resolved

        Address: 3/173-4-197-R RAMAKRISHNA NAGAR, CHINNACHOWK, CUDDAPAH, CHINNACHOWK

        I taken loan amount of rs 7000 from mpokket. They changed high rate of penalties on my principal amount.
        Per day they charging 8rupees for 1 thousand. The penalty charges are more than my principal amount. Please give waiver on my penalties and I am ready to pay my principal amount.
        Oct 2, 2023
        Complaint marked as Resolved 
        As per the conversation mpokket team has been reached out and resolved my concern.
        Dec 04, 2021
        Updated by Tejavinod         Se their penalty charges

        View replies
        We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Please do let us know of a proper time when we can call & speak to you.
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          M
          MOHANA JANARDHAN SAI KUMAR PANUTHULA
          Dec 2, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
          Resolved
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          Resolved

          Some one gave my number in their second preference. I don't know who are they, but continuously I'm getting calls from mpokket.
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response           Please DM us your registered number & we would certainly help you.
          View replies
          We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
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          We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
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          We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
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          Please DM us your registered number explaining your issue in detail & we would certainly help you.
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            A
            Ankit\'s Evaluation
            from Ghumarwin, Himachal Pradesh
            Dec 2, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
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            Resolved

            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal

            I have repaid every loan to mpokket but still in my credit report 1 emi showing outstanding/deley/unpaid
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             Please DM us your registered number & we would certainly help you.
            View replies
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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            Our team has spoken to you & we believe your concern has been resolved.
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              S
              Syed Shabbir Basha
              Nov 30, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
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              Resolved

              I have taken loan from M pocket every time i repyed their amount time to time in lock down I don't have money to pay now they asking 24, 000 to pay for 10, 000 in google they said taking only 6% interest rate but actually they tacking 10% of interest so please 🙏me from this app
              Apr 4, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              View replies
              We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
              Reply
              We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
              Reply
              We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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              Our team has spoken to you & we believe your concern has been resolved.
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                M
                Milly Das
                Nov 29, 2021
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Resolved

                Loan RePayment Issues - Students.....!!!

                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                Respected Sir/Madam,

                This Is To Bring To Your Notice That I Have Successfully RePaid Your Loan ID :- CR84216193ID24782535 Of Total Amount Of Rs.1065.00/- Twice... The Said Amount Has Been Successfully Debited From The Bank Account Twice Including That Along With Convenience Charges Plus GST But Still It Is Showing In Yours mPokket Loan Application That Loan RePayment Has Been Failed For The First Transaction But Was Absolutely-Completely-Successful...
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                S
                Sukhvinder Singh Sunsoy
                Nov 27, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
                Resolved
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                Resolved

                I have taken loan but due to covid lockdown I was unable to repay my loan as my loan repayments was during lockdown. When the indian government has said everyone to to pay loan and get relief for 6 months on EMI or any type of loan but they are calling my contacts from my device and saying them I have taken loan on their I'd proof and threatened me to repay or they will call my contacts in my device and share my images they are not following the RBI guidelines. I had a talk to there customer representatives regarding my loan that I will pay my loan in 2 half they have agreed but know they are not agreeing on their words and continue calling on my contact without my knowledge.
                Apr 5, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                View replies
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                Our team has spoken to you & we believe your concern has been resolved.
                Reply
                Helpful
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                1 found this helpful
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                  C
                  chaursiya
                  from Kanpur, Uttar Pradesh
                  Nov 26, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
                  Website: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

                  Mpokket — Mpokket Hack my contact list and gallery pic and harassing me M
                  C
                  chaursiya
                  from Kanpur, Uttar Pradesh

                  Phone/Mobile: [protected] [protected]
                  Email: [protected]@gmail.com

                  My name shivam chaursiya
                  I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  View replies
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  Our team has spoken to you & we believe your concern has been resolved.
                  Reply
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                    push zambare
                    Nov 26, 2021
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
                    Resolved
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                    Resolved

                    I dont have any due in m pocket but they frequenty call me and says your load repAYMENT is due. i paid all my loan. plz help me
                    Aug 18, 2023
                    Complaint marked as Resolved 
                    Yuuup
                    View replies
                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      C
                      chaursiya
                      from Kanpur, Uttar Pradesh
                      Nov 25, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
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                      Resolved

                      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                      My name shivam chaursiya
                      I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
                      Reply
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      Reply
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      Reply
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved.
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                        S
                        Supreethl
                        from Tumkur, Karnataka
                        Nov 24, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        Resolved

                        Address: Kolkata

                        Amount disbursed bt not credited to account
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        View replies
                        Our team has spoken to you & we believe your concern has been resolved
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                        Our team has spoken to you & we believe your concern has been resolved
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                        Our team has spoken to you & we believe your concern has been resolved
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                        Our team has spoken to you & we believe your concern has been resolved
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          Rupam15
                          Nov 22, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
                          Resolved
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                          Resolved

                          Dear Sir or Mada

                          I am getting a loan from Mpokket and after lockdown don't pay the installments, and then after few month calling my contact list with out my permission and after talking to me now payment all dues otherwise call to your all no and then another person taken some amount and then payment 2 installments and I request please give me 10 days I will the all dues but Prashanta Das Agents of Mpokket he said continue harrash tomorrow you will pay other wise calling your ref.. please help me...my registered mobile no is [protected]
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          View replies
                          Complain them to RBI at https://cms.rbi.org.in/cms/indexpage.html#eng and send them proof of all the things you have.
                          Reply
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Reply
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Reply
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Reply
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Reply
                          Our team has spoken to you & we believe your concern has been resolved.
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                            U
                            Uditnarayan231
                            from Lucknow, Uttar Pradesh
                            Nov 22, 2021
                            Sep 21, 2023
                            This thread was updated on Sep 21, 2023
                            Resolved
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                            Resolved

                            Address: 544E/898 ilmas bhag baraura husain bari

                            I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                            Nov 22, 2021
                            Complaint marked as Resolved 
                            Thanks 😝
                            Nov 22, 2021
                            Updated by Uditnarayan231                             Money resived

                            View replies
                            We are happy to address and resolve your concern.
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                            We are happy to address and resolve your concern.
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                              ajeek
                              Nov 20, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
                              Resolved
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                              Resolved

                              No option to delete data / account.

                              Address: Kolkata, west bengal
                              Website: mpokket.in

                              This company collects a huge amount of data from the users mobile. Contacts, sms, device information, installed apps, etc. They can use this information to identify your relatives and contact them. Their customer service is pathetic. They don't take calls when we call them. But they will reach you in minutes to harass and call you. They must provide an option to delete all the data they collected and deregister from the company if a user...
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                              Nik1791999
                              from Amravati, Maharashtra
                              Nov 20, 2021
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Resolved

                              Address: West bengal

                              I am constantly in touch with the agent of the company but they are calling my relatives and sending my loan details and agreement to them without my consent.
                              Aug 19, 2023
                              Complaint marked as Resolved 
                              Resolved
                              View replies
                              complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              Our team has spoken to you & we believe your concern has been resolved.
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                                Kapil Mahto
                                Nov 19, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                Address: Kanjkiro, Bokaro, Jharkhand

                                I had paid full pement with interest one month before, but till now my civil was not clear, when i mail to mpokket support they asking civil report, that also i had given but they are telling rubish language please don't do like this of any one civil. I am not happy with mpokket family.
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been addressed.
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                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Sahil Verma_LE 210
                                  Nov 19, 2021
                                  Sep 29, 2023
                                  This thread was updated on Sep 29, 2023
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                                  Address: S/O ganga ram teh balh luhakhar, mandi

                                  Yl.. I hv complate your loan amount why in civil score showing loan amount in my pocket this will decresing my credit score please remove my loan i hv cleared it...
                                  Oct 30, 2023
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 22, 2023
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
                                  Verified Support
                                  Sep 29, 2023
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
                                  View replies
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  Reply
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  Reply
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  Reply
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  Reply
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  Reply
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