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mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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mPokket reviews & complaints page 51

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E
ES18CS61 Santhosh n
Jan 11, 2022
Sep 29, 2023
This thread was updated on Sep 29, 2023
Resolved
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10.01.2022 evening i make the payment in mpokket for my loan purpose.after i enter the UPI pin the required amount of 1068 rupess was deducted from my bank account but the mpokket merchant did not receive any money.so i kindly request to initiate the chargeback to my amount of 1068 rupess.

Bank statement pdf password:36064652
Jul 19, 2023
Complaint marked as Resolved 
Issue resolved
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Our team has spoken to you & we believe your concern has been resolved
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    kala sweety
    Jan 9, 2022
    Feb 24, 2024
    This thread was updated on Feb 24, 2024
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    M pokket team calls to colleagues, neighbours relatives and asks about me.

    I don't understand how they take my contact numbers. It's completely my personal and they are stealing from my mobile without my intervention.

    They don't have number to call them also
    Mar 27, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 24, 2024
    mPokket Customer Care's response     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    View replies
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
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      M
      mrsidd99
      from deoghar, Jharkhand
      Jan 7, 2022
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
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      I have paid all my dues/Loans on time but its showing 10 unpaid due in Experian credit score and 9 active loans in equifax and 5 active loans in CIBIL. i already complaint to mpokket support but they are not taking any action.
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been addressed.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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        M
        Manimaaran Goudhaman
        from Bengaluru, Karnataka
        Jan 4, 2022
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
        Resolved
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        My name is Manimaaran Goudhaman ([protected]@gmail.com) . I had borrowed a certain amount from Mpokket and made every payment on time but still it reflected as late payment. After which I closed all my accounts after repayment of the entire loan amount. But still it displays my account is still active in my credit score. This is absolutely dreadful, kindly look into this issue. Orelse I have no other option other than to file a complaint in consumer court and RBI
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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          arnold rodricks
          Dec 31, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
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          Resolved

          I am trying to clear my dues from Mpokket but unable to login as the app keeps saying some error. I have tried several times but unable to login as there is no other payment method for this
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response           Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
          Reply
          Hi Arnold,

          We did try to get in touch with you however the phone went on ringing. We will once again try & get in touch with you shortly to help resolve your concern.

          Regards,
          Team mPokket.
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            S
            Sushant7218
            from Pune, Maharashtra
            Dec 28, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
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            Address: Pune, Maharashtra

            I sushant swami

            I am the Customer of mpokket and I took loan from it but some personal issues I didn’t pay the loan on time but I paid the charges regarding to the loan so clear my cibil score

            Sincerely
            Sushant swami
            [protected]
            [protected]@gmail.com
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             Our team has spoken to you & we believe your concern has been addressed.
            View replies
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
            Reply
            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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              Pranali Ghosalkar
              Dec 28, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
              Resolved
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              Resolved

              It's just one day overdue my loan and your executive constantly calling me i will pay my all overdue with in 3/4 days
              Apr 5, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response               Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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                R
                RaviPattupogula
                Dec 28, 2021
                Sep 29, 2023
                This thread was updated on Sep 29, 2023
                Resolved
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                Address: 1/46A,Main Road,Pullampet,Kadapa,Andhra Pradesh-516107

                My mpokket loan id is [protected].My payment history is not yet been updated in cibil.I paid my loans on 14/12/2021 but my loans was not yet updated in cibil.in cibil it was showing dues only in cibil.please update it now
                Aug 19, 2023
                Complaint marked as Resolved 
                Resolved
                Dec 28, 2021
                Updated by RaviPattupogula                 Update my payment in cibil
                Verified Support
                Sep 29, 2023
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
                View replies
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  C
                  Chinmay Urs
                  Dec 27, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  I have never used MPockket in my life but I keep getting calls and messages saying that you need to pay dues and I keep getting legal notice that is not even in my name or address. I have sent them a mail, I've talked to the customer care and still they haven't solved the issue. If this doesn't get resolved ASAP I am willing to raise a legal notice against the company as well as the person who has given my number to them.
                  Mar 4, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  View replies
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                    Z
                    Zahangir Alom Mozumder
                    Dec 27, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Resolved

                    Address: Silchar

                    Please contact any how
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    View replies
                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                      R
                      Rohit Kumar08
                      from Yamuna Nagar, Haryana
                      Dec 26, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
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                      Address: Yamuna nagar

                      Dear team I have been requesting you to change my primary device but it keeps rejecting and I have been trying this from previous one year and this mobile is belongs to me
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       Please DM us your registered number explaining your issue in detail & we would certainly help you.
                      View replies
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
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                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority
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                        A
                        Ak1717
                        from Jaipur, Rajasthan
                        Dec 26, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        I'm not able to customer care. I lost my old aim card and password . My loan overdue last 2 months but I can't contact mpokket team . Because they are not provide company customer care contact nm. My complain is that I can not afford higher interest rate and higher palenty charges. Last time I pay double amount on my loan amount during covid pandemic. I'm a student who works part time job but I lost my job during pandemic. Mpokket team threaten me last time . So please mpokket team contact me as soon as possible . And settlement loan amount.because I'm not able to pay your palentys and interest . Thank you
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        View replies
                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                        Reply
                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                        Reply
                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                          D
                          Dachina Moorthy
                          from Chennimalai, Tamil Nadu
                          Dec 24, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
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                          Address: Mylapore Chennai

                          I had requested for a loan of rs.960 on 23-dec-2021. The loan disbursal status in my app is displayed as 'processing'. I request you to please resolve the issue as the amount is not credited to my bank account.
                          Reference loan id[protected]
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          View replies
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Reply
                          Hi Dachina,

                          Our team has spoken to you & we believe your concern has been resolved.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                            S
                            Sivaram Subhash
                            Dec 24, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
                            Resolved
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                            Resolved

                            Address: Pune

                            I am not able to contact there customer care and I have been having a issue with my college id verification... Even after I send them my id they have not yet resolved the problem or contacted me for any further progress
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            View replies
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            Reply
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                              Renix Gaming
                              Dec 24, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
                              Resolved
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                              Resolved

                              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                              The Company giving loans to student and harassing him The give 8000 and take 11000 panelty charges for late returns kya koi student 11000 bharega or inke calls ki wajha se agar koi student depression me ata h to ye kya karenge... pehli baat inko right kisne dia student ko loan dene ka.. or itni panelty kyu lagana... jitna dia h utna wapas do 8000 ke 9000 bhar dega samne wala lekin 8000 ke 17540 kaha se dega btao
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              View replies
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Reply
                              Please DM us your registered number & we would certainly help you.
                              Reply
                              Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                H
                                Himanshu9720
                                from Ghaziabad, Uttar Pradesh
                                Dec 22, 2021
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                I have paid money for my laon extention on 28-Sep-2021 (which is running on mpokket app), but still my loan extended yet however mpokket charged daily interest on my due also I have highlight that issue approx 50 times but any satisfying resolution not provide from mpokket end, hence my CBIL still hampering just because mpokket fault so please help me
                                Oct 23, 2023
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 22, 2023
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
                                View replies
                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                  Vikky1
                                  Dec 16, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
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                                  Resolved

                                  Some one has given my number as reference now
                                  Their company is irritating me daily how to get rid of them!!
                                  Need solution
                                  Apr 5, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response                                   Please DM us your registered number & we would certainly help you.
                                  View replies
                                  We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                                  We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                                  We are here to assist you in every way possible. Please DM us your number & we would certainly help you.
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                                    9
                                    9883323658 .... Call Now
                                    Dec 14, 2021
                                    Mar 4, 2024
                                    This thread was updated on Mar 4, 2024
                                    Resolved
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                                    Resolved

                                    Address: Indian

                                    Many more information my balance refund your amount
                                    Apr 5, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 04, 2024
                                    mPokket Customer Care's response                                     Please DM us your registered number & we would certainly help you.
                                    View replies
                                    We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    Please do let us know of a proper time when we can call & speak to you.
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                                    Our team has spoken to you & we believe your concern has been resolved.
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                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      S
                                      Srikanth Boorla
                                      Dec 12, 2021
                                      Mar 4, 2024
                                      This thread was updated on Mar 4, 2024
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                                      Resolved

                                      I'm going to commit suicide only because of mpocket they are charging High amount of interest by targeting students and I'm the one I cant pay that much of money right because I'm poor that's why I'm committing suicide.
                                      Apr 5, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Mar 04, 2024
                                      mPokket Customer Care's response                                       We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                      We are here to assist in every way possible and would request you to shed such thoughts, as we believe that there is nothing which cannot be resolved. We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                                      We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                                      We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
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                                        Kamani@123
                                        from Surat, Gujarat
                                        Dec 10, 2021
                                        Mar 4, 2024
                                        This thread was updated on Mar 4, 2024
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                                        Address: Surat

                                        Hello sir my name is kamini mishra. I have paid off all the loans I have taken from your m pocket before your time. Even after that my limit has not been increased till now. I have not been told nor I am able to take loan again, then please clear my case and please give me loan and I want loan of ₹ 30000.
                                        Mob [protected]
                                        Name kamani mishra
                                        Email [protected]@gmail.com
                                        Apr 4, 2024
                                        Complaint marked as Resolved 
                                        Dec 10, 2021
                                        Updated by Kamani@123                                         Plz imident reply sir
                                        Verified Support
                                        Mar 04, 2024
                                        mPokket Customer Care's response                                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                        Reply
                                        We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                        Reply
                                        Our team has spoken to you & we believe your concern has been resolved.
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