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mpokket.com
4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 51

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C
Chandu83768
Oct 26, 2021
Sep 29, 2023
This thread was updated on Sep 29, 2023
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Maine loan 2021 April m Liya tha aur repayment June 2021 m krni thi lekin lockdown m koi job nhi Milne k kaaran m loan nhi de paaya aur ab mere upr high interest rate lga KR 19238 KR diya h..aap meri help kre aur btaye ki Kaise ab solve ho ga meri pdhaiii barbad ho rhiii h
+2 photos
Aug 10, 2023
Complaint marked as Resolved 
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    Deep446
    from Jalandhar, Punjab
    Oct 22, 2021
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Dear Sir/Mam
    I have taken loan from your company and was unable to pay because of medical emergency going with me till now and i have email you several times that am ready to pay the principal amount please remove my late fees charges so i can pay easily but you not respond me on that and now you have sent me legal notice on my address which is not good as its fraud as every bank or nbfc remove late fees charges when customer wants to settlement or agrees to pay principal amount then why your company cant remove it.
    Oct 23, 2023
    Complaint marked as Resolved 
    Verified Support
    Sep 22, 2023
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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      Supreetmk
      from Hubli, Karnataka
      Oct 18, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
      Resolved
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      Website: mpokket.in

      Hi I have been using M-pokket application for loans and repaying regularly with interest. i just found they are collecting all my data like messages contacts phone history and This is totally wrong and against the rule. Please help me get rid of this. I re paid regularly and got scammed.
      +1 photos
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response       We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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      I have a just raised a complaint saying the same. They must provide an option to delete the data and account if the user needs that. But they don't have one. Try emailing their customer service.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
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      Our team has spoken to you & we believe your concern has been resolved.
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        N
        Nemachandran
        Oct 18, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
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        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
        Website: mpokket.com

        Hi this is Nemachandran I have taken a loan in a app called mpokket during lockdown days and I usually pay it at the correct time but due to some personal and job loss I'm not able to pay my later loans and because of that those app agents are abusing me with words and blackmailing and torturing me with tha video and documents submitted I'm not able to handle the pressure which is giving me second thoughts. Please do help me out.
        +3 photos
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        View replies
        Hi bro, did ur problem get resolved?, plz reply on krishna120896.[protected]@gmail.com
        Reply
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        Reply
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        Reply
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        Reply
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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        Our team has spoken to you & we believe your concern has been resolved.
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          D
          dheerajchoudhary
          from udhampur, Jammu and Kashmir
          Oct 17, 2021
          Sep 21, 2023
          This thread was updated on Sep 21, 2023
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          Primary device change

          Address: village Garnai, Post Office Garhi, Udhampur

          Kindly approve my request for change primary device . RIGISTERED NO. [protected], as i have changed my old phone (LENOVO K8) and purchased a new phone of XIOMI Redmi Note 10S M2101K7BI.
          Kindly approve my request of changing primary device as i m not able to take loan.
          Please do the needful as soon as possible ....
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          tina leslie
          Oct 16, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
          Resolved
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          Resolved

          Address: 11-5-507 redhills, Hyderabad., Lighthouse, Lighthouse

          I am complaining about one of your team member you treated a girl in a very wrong mannee and threatened me saying if I don't pay the amout he will leak my video in social media or he will send me and my family ro jail
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response           We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          View replies
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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          Our team has spoken to you & we believe your concern has been resolved.
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            Chetu@12
            Oct 16, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
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            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
            Website: Mpokket.in

            Mpokket Doing I'llegal work they Hacked my phone and access my phone contacts number and now they are calling to my family and friends to recovery money without my permission how can they call to my family and friends they just have call on reference number but they are calling and Harassing to my people how can they provide my personal information to third party Recovery Agency
            +3 photos
            Apr 4, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            View replies
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Reply
            Our team has spoken to you & we believe your concern has been resolved.
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            Our team has spoken to you & we believe your concern has been resolved.
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              Sharmi Venkat
              Oct 16, 2021
              Sep 29, 2023
              This thread was updated on Sep 29, 2023
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              Mpokket team,

              Please approve

              My mobile number is [protected].. previously I was using samsung phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 1 week ..please approve my primay device as vivo
              Aug 11, 2023
              Complaint marked as Resolved 
              Resolved
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              Please DM us your registered number & we would certainly help you.
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              We are happy to address and resolve your concern.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Our team has spoken to you & we believe your concern has been resolved.
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              Our team has spoken to you & we believe your concern has been resolved.
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                Sharmi Venkat
                Oct 16, 2021
                Sep 29, 2023
                This thread was updated on Sep 29, 2023
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                My mobile number is [protected].. previously I was using samsung phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as vivo
                Oct 16, 2021
                Complaint marked as Resolved 
                My mobile number is 7010218752.. previously I was using samsung phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as vivo
                View replies
                We are happy to address and resolve your concern.
                Reply
                My mobile number is [protected] previously I was using redmi note7 pro phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as redmi 7A
                Reply
                Our team has spoken to you & we believe your concern has been resolved.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  Sharmi Venkat
                  Oct 16, 2021
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Hi sir

                  My mobile number is [protected].. previously I was using samsung phone now I got new mobile due to samsung was dead ..I want to get a new loan..and I changed many times primary device as vivo via mpokket app and I gave explanation but no response from your side kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as vivo

                  We are the regular customer of mpokket

                  Kindly help and approve request

                  Approve Vivo V2059

                  Regards,
                  Priyanka.v
                  Aug 11, 2023
                  Complaint marked as Resolved 
                  Resolved
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                  We are happy to address and resolve your concern.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    Sahil Verma_LE 210
                    Oct 15, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Address: Teh balh mandi hp

                    Please unblock my account sir
                    Apr 4, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response                     We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    View replies
                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      Rawgu
                      Oct 5, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
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                      I have applied for a loan in this app. The loan amount has been disbursed but i haven't recieved in my bank account. So please fix this issue the loan amount was 1000
                      +1 photos
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        Pavan Anup
                        Oct 5, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
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                        Address: Krishnarajapura thanda thokalahalli post office gowribidanur taluk chickaballapur district

                        How can I pay the repayment in mpokket lossing mobile number
                        Apr 4, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                          Venu Ramisetty
                          Oct 4, 2021
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          I paid my due on 03/10/2021 but still it was showing due and adding penalty
                          Please solve this issue
                          Aug 22, 2023
                          Complaint marked as Resolved 
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                            Shashank Dyadey
                            Oct 4, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
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                            Resolved

                            Regarding The NOC of my loan payment

                            Address: Kolkata
                            Website: Mpokket loans

                            Need the NOC urgently of my payment of the loan! Kindly request you to submit the NOC of my loan due paid please do respond...
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                            Roshan0224
                            Oct 2, 2021
                            Sep 29, 2023
                            This thread was updated on Sep 29, 2023
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                            Resolved

                            Request for Late fees removal

                            Sir/mam, maine mpokket se 9500 ka loan le rkha h jiski payment due h lockdown ki vjh se kyoki lockdown m meri part time job chhut lockdown k bad jb main payment krne gya to late fee above 15000 thi to maine late fee waiver k liye request kiya but koi response mhi h ab jake late fees k sath 21000 kr diya gya loan amount and they are forcing me to pay please help me in waiver for late fee then i will pay rest of the amount..reg no. [protected]...
                            +1 photos
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                            Kumar Vajantri
                            Oct 2, 2021
                            Mar 29, 2024
                            This thread was updated on Mar 29, 2024
                            Resolved
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                            Resolved

                            Noc certificate and loan closing letter

                            Address: at bassapur kareyamma galli 30, post bassapur, hukkeria

                            I clear loan tgive noc certificate to me...
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                            214 found this helpful
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                            Srujana Prashanth
                            Sep 29, 2021
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            Am not getting any call from you after submitting all details
                            Jul 31, 2023
                            Complaint marked as Resolved 
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                              A
                              Ajith7
                              from Mumbai, Maharashtra
                              Sep 26, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
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                              Resolved

                              Address: Kolkata

                              I have to pay 16000 including penalty and interest, but due to my health and unemployment I can't pay it for 2 years, also I need a time upto Dec 21 2021. But they are harassing me by calling my parents
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Oct 09, 2021
                              Updated by Ajith7                               Again calling and torturing
                              Oct 09, 2021
                              Updated by Ajith7                               Please I'll pay in the end of the December
                              Oct 09, 2021
                              Updated by Ajith7                               Please help me
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              View replies
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              Our team has spoken to you & we believe your concern has been resolved.
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                                Arjunvip100
                                from Kashipur, Uttarakhand
                                Sep 22, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                Resolved

                                Address: Shyampuram colony kashipur, Houseno 43

                                The app shows the amount is disbursed but i ain't got nothing in my account.the amount is not credited in my accoun its been a whole day right now.
                                Please help me to solve this.
                                +1 photos
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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