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mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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1255
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32
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mPokket reviews & complaints page 53

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J
Juvvala Suresh
Nov 7, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
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I have already paid all my loans then to it shows active on my cibil report till now and its been more than 6 months and i called the team but didn't received any message from team. Now I loss my job due to these active loans, how can I resolve this
Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been addressed.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
Reply
Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved.
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    athirajul iashwanth
    from Warangal, Andhra Pradesh
    Nov 6, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    I have taken a loan amount in lockdown and i am not able to make payment due to losses of my job. i took 10000 rs and after they want 21khaey are saying 56% waver in interest (iam asking to send my lone details adni intrest ammount details on mail but they are not sending mail and the are saying check in app but with out any informaion they are calling my contact list) the loan intrest is higher then others. they are calling my parents and and my contacts list says that they will arrive at home for recovery . kindly help
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response     We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    View replies
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
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      TechNO Priya
      Nov 5, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
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      Address: Mumbai

      From morning, we getting call that some govind take 12k loans and give our no. And they calling us repeatedly
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response       Please DM us your registered number explaining your issue in detail & we would certainly help you.
      View replies
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
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        Fuchu1233
        Nov 3, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
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        Address: Magurakhood,malda,732128

        Credited to bank account
        I took a loan. The app is showing loan is approved but not yet credited to my account. Kindly take some actions. Its urgent.
        Unique Loan ID No.: MKF38C6144ID24940216
        Please help us urgent
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Our team has spoken to you & we believe your concern has been resolved
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        Our team has spoken to you & we believe your concern has been resolved
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        Our team has spoken to you & we believe your concern has been resolved
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        Our team has spoken to you & we believe your concern has been resolved
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        Our team has spoken to you & we believe your concern has been resolved.
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          Sushmita Nandekar
          Nov 2, 2021
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Resolved

          I have applied for a loan in this app the loan amount has been disbursed but i haven't received in my bank account so please help me
          Aug 10, 2023
          Complaint marked as Resolved 
          Issue resolved
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          Our team has spoken to you & we believe your concern has been resolved
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            aryanraja
            Nov 1, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
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            I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request.
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             Please DM us your registered number & we would certainly help you.
            View replies
            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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              R
              Rahul Kumar Singh_GLA
              from Mathura, Uttar Pradesh
              Nov 1, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
              Resolved
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              Resolved

              I received a call in afternoon and the executive told he is from Mpokket and then he asked me to pay a loan amount of 10000 which was taken by one of my college mate to whom i even not know properly.

              They are saying you are loan guarantor and you need to pay on his behalf.

              How in the world this could happen? it is affecting me mentally and i am not able to proceed to my work.

              Contact no. [protected]
              Apr 5, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              View replies
              complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Reply
              Our team has spoken to you & we believe your concern has been resolved.
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                Nithin97
                Oct 30, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
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                Resolved

                Address: Kolkata, West Bengal, India, 700001
                Website: MPokket.com

                I took loan from mPokket. They charged very high interest. I will pay them but I can only pay monthly 4000 only
                Apr 5, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response                 We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                View replies
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                Our team has spoken to you & we believe your concern has been resolved.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  Amrutha unachagi
                  Oct 29, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  Address: Bangalore

                  I have paid my due before the due date but in status its showing there is an due
                  Loan id:MKD5C96119ID21401203
                  Transaction id T2110291747491777374961
                  Please check once and update
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  View replies
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                  Our team has spoken to you & we believe your concern has been resolved. Kindly mark the complaint as resolved.
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                    C
                    Cpyogi
                    from Deoli, tonk, Maharashtra
                    Oct 29, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Address: Deoli tonk

                    Sir mere phone me app work ni kr rha hai or na hi dusre device me permission de rha hai sir muje loan ki jrurt h urgent diwali aa rhi hai sahi se nikl jayegi sir dekho loan dilao ap koi link bhjo jisse me loan recive kr saku plzzz apki badi mehrbani hogi my nub. [protected]
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Oct 29, 2021
                    Updated by Cpyogi                     [protected]
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    View replies
                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      Chowdhary*7*7
                      from Jaipur, Rajasthan
                      Oct 28, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
                      Resolved
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                      Resolved

                      I have already paid all my loans then to it shows active on my cibil report till now and its been more than 6 days I have not received proper reponse from team. Contact Num:[protected]
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response                       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      View replies
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                        Chandu83768
                        Oct 26, 2021
                        Sep 29, 2023
                        This thread was updated on Sep 29, 2023
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                        Maine loan 2021 April m Liya tha aur repayment June 2021 m krni thi lekin lockdown m koi job nhi Milne k kaaran m loan nhi de paaya aur ab mere upr high interest rate lga KR 19238 KR diya h..aap meri help kre aur btaye ki Kaise ab solve ho ga meri pdhaiii barbad ho rhiii h
                        Aug 10, 2023
                        Complaint marked as Resolved 
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                        Our team has spoken to you & we believe your concern has been resolved
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                        Our team has spoken to you & we believe your concern has been resolved.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                          Deep446
                          from Jalandhar, Punjab
                          Oct 22, 2021
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Dear Sir/Mam
                          I have taken loan from your company and was unable to pay because of medical emergency going with me till now and i have email you several times that am ready to pay the principal amount please remove my late fees charges so i can pay easily but you not respond me on that and now you have sent me legal notice on my address which is not good as its fraud as every bank or nbfc remove late fees charges when customer wants to settlement or agrees to pay principal amount then why your company cant remove it.
                          Oct 23, 2023
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 22, 2023
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
                          View replies
                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                            Supreetmk
                            from Hubli, Karnataka
                            Oct 18, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
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                            Resolved

                            Website: mpokket.in

                            Hi I have been using M-pokket application for loans and repaying regularly with interest. i just found they are collecting all my data like messages contacts phone history and This is totally wrong and against the rule. Please help me get rid of this. I re paid regularly and got scammed.
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            View replies
                            I have a just raised a complaint saying the same. They must provide an option to delete the data and account if the user needs that. But they don't have one. Try emailing their customer service.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                            Helpful
                            1 other people found this review helpful
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                              Nemachandran
                              Oct 18, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
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                              Resolved

                              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                              Website: mpokket.com

                              Hi this is Nemachandran I have taken a loan in a app called mpokket during lockdown days and I usually pay it at the correct time but due to some personal and job loss I'm not able to pay my later loans and because of that those app agents are abusing me with words and blackmailing and torturing me with tha video and documents submitted I'm not able to handle the pressure which is giving me second thoughts. Please do help me out.
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              View replies
                              Hi bro, did ur problem get resolved?, plz reply on krishna120896.[protected]@gmail.com
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                tina leslie
                                Oct 16, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                Resolved

                                Address: 11-5-507 redhills, Hyderabad., Lighthouse, Lighthouse

                                I am complaining about one of your team member you treated a girl in a very wrong mannee and threatened me saying if I don't pay the amout he will leak my video in social media or he will send me and my family ro jail
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                View replies
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Reply
                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Chetu@12
                                  Oct 16, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
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                                  Resolved

                                  Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                                  Website: Mpokket.in

                                  Mpokket Doing I'llegal work they Hacked my phone and access my phone contacts number and now they are calling to my family and friends to recovery money without my permission how can they call to my family and friends they just have call on reference number but they are calling and Harassing to my people how can they provide my personal information to third party Recovery Agency
                                  Apr 4, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response                                   We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Reply
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Reply
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                                    Sharmi Venkat
                                    Oct 16, 2021
                                    Sep 29, 2023
                                    This thread was updated on Sep 29, 2023
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                                    Mpokket team,

                                    Please approve

                                    My mobile number is [protected].. previously I was using samsung phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 1 week ..please approve my primay device as vivo
                                    Aug 11, 2023
                                    Complaint marked as Resolved 
                                    Resolved
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                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    We are happy to address and resolve your concern.
                                    Reply
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    Reply
                                    Our team has spoken to you & we believe your concern has been resolved.
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                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      Sharmi Venkat
                                      Oct 16, 2021
                                      Sep 29, 2023
                                      This thread was updated on Sep 29, 2023
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                                      Resolved

                                      My mobile number is [protected].. previously I was using samsung phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as vivo
                                      Oct 16, 2021
                                      Complaint marked as Resolved 
                                      My mobile number is 7010218752.. previously I was using samsung phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as vivo
                                      View replies
                                      We are happy to address and resolve your concern.
                                      Reply
                                      My mobile number is [protected] previously I was using redmi note7 pro phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as redmi 7A
                                      Reply
                                      Our team has spoken to you & we believe your concern has been resolved.
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                                      Our team has spoken to you & we believe your concern has been resolved.
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                                      6 found this helpful
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                                        Sharmi Venkat
                                        Oct 16, 2021
                                        Sep 22, 2023
                                        This thread was updated on Sep 22, 2023
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                                        Hi sir

                                        My mobile number is [protected].. previously I was using samsung phone now I got new mobile due to samsung was dead ..I want to get a new loan..and I changed many times primary device as vivo via mpokket app and I gave explanation but no response from your side kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as vivo

                                        We are the regular customer of mpokket

                                        Kindly help and approve request

                                        Approve Vivo V2059

                                        Regards,
                                        Priyanka.v
                                        Aug 11, 2023
                                        Complaint marked as Resolved 
                                        Resolved
                                        View replies
                                        We are happy to address and resolve your concern.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        Our team has spoken to you & we believe your concern has been resolved.
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