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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1271
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mPokket reviews & complaints page 61

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R
Rishabh akhowri
Oct 4, 2020
Feb 14, 2024
This thread was updated on Feb 14, 2024
Resolved
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Mpokket — Repayments delayed
Rishabh akhowri on Oct 4, 2020
There have been serveral times i have been verbally tortured because of late payment and dues.
But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
That caused a lot of personal issues
This is not acceptable
Mar 16, 2024
Complaint marked as Resolved 
Verified Support
Feb 14, 2024
mPokket Customer Care's response
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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    Rishabh akhowri
    Oct 4, 2020
    Oct 1, 2023
    This thread was updated on Oct 1, 2023
    Resolved
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    Repayments delayed

    There have been serveral times i have been verbally tortured because of late payment and dues.
    But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
    But the catch is they said that i have given someone’s number...
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    Kartik_1705
    Oct 2, 2020
    Feb 14, 2024
    This thread was updated on Feb 14, 2024
    Resolved
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    Sir, i have been using mpocket from a long time i used to pay repayment loan time to time .. but in this pandemic it is very hard to repay at given time and even the latedue is got double.. my 10000 rs loan turns into 20000 rs repayment. How am i supposed to pay this much amount in this pandemic and your employees calling repeatedly me and my family members and my friends this is totally harrassment. This is too much . Please kindly remove the late charges and harrassing calls.
    +5 photos
    Mar 16, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 14, 2024
    mPokket Customer Care's response
    Hi Kartik,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Regards,
    Team mPokket.
    We understand your concern. We would get in touch with you shortly & resolve your concern.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Hi Kartik,

    Our team has spoken to you & we believe your concern has been resolved.
    Hi Kartik,

    Our team has spoken to you & we believe your concern has been resolved.
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      Boss Sibu
      Oct 1, 2020
      Feb 14, 2024
      This thread was updated on Feb 14, 2024
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      Address: N/A

      I received so many fraud call please delete my profile from this app
      Mar 16, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 14, 2024
      mPokket Customer Care's response
      Hi Sibu,

      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Hi Boss,

      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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        K
        KSandeep529
        Sep 28, 2020
        Sep 20, 2023
        This thread was updated on Sep 20, 2023
        Resolved
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        My mpockket registered no -[protected]
        Name-sandeep kumar

        I have took a loan of 6000 and after that i lost my phone while traveling from delhi to my hometown and today its 75 days since i haven't paid my loan i am student i have no income source since i m in my house in this pandemic situation and they are calling me anytime and harrasing me with all kind of threats they scream at me... I told them that i m ready to pay my main amount with interest but they are harassing me saying u need to pay the penalty nothing can be done and they charge penalty @44 rs oer day isn't it too high?. Please help me.. Plzz their customer service is very bad they scream at students like m thier servent its very depressing.
        +1 photos
        Aug 14, 2023
        Complaint marked as Resolved 
        I paid all the charges charged by mpokket my complaint was not resolved bt its of no use now
        We understand your concern. We would get in touch with you shortly & resolve your concern.
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Our team has spoken to you & we believe your concern has been resolved
        We understand your concern. We would get in touch with you shortly & resolve your concern.
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Our team has spoken to you & we believe your concern has been resolved.
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          Puni S
          Sep 28, 2020
          Feb 14, 2024
          This thread was updated on Feb 14, 2024
          Resolved
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          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

          Hi my name ronald i have taken loan from mpokket due to covid 19 i can't make the payment, i requested to remove penalty but they are not hearing me please help i don't have much money ny family very poor family please help me
          +1 photos
          Mar 16, 2024
          Complaint marked as Resolved 
          Sep 28, 2020
          Updated by Puni S
          I have taken loan from mpokket they are changing very high penalty I want remove penalty
          Verified Support
          Feb 14, 2024
          mPokket Customer Care's response
          Hi Ronald,

          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

          Regards,
          Team mPokket.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          mPokket Customer Care's response, Feb 5, 2024
          Verified Support
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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          1 found this helpful
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            madhuri dilipkumar
            Sep 26, 2020
            Feb 14, 2024
            This thread was updated on Feb 14, 2024
            Resolved
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            Address: bangalore

            Hi Sir,
            hope you are doing well.
            Why this mpocket people are providing loan to ongoing college students without permission of their parents.
            As per law or jursdiction loans should be given who are capable of paying but this mpocket giving loan to college going student how far it is.
            please look after the case .

            Regards,
            Madhuri
            Mar 16, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 14, 2024
            mPokket Customer Care's response
            Hi Madhuri,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

            Regards,
            Team mPokket.
            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            Hi madhuri Dilipkumar,

            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
            Hi Madhuri Dilipkumar,

            We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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              AV Logs
              Sep 25, 2020
              Oct 1, 2023
              This thread was updated on Oct 1, 2023
              Resolved
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              Address: West bengal

              There have been serveral times i have been verbally tortured because of late payment and dues.
              But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
              But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
              That caused a lot of personal issues
              This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
              If these type of mental harrassment will they do seriously i will file a complaint against taht employee. I want to pay but no one is listening to me and continue harrasment please help me in reduction of the amount they charged huge intrest please me to get through of this i am being in depression from this. Please help me.
              Oct 22, 2023
              Complaint marked as Resolved 
              Verified Support
              Sep 20, 2023
              mPokket Customer Care's response
              Hi AV Logs,

              Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Your whole operating procedure is improper. So many people facing similar issues is not hoax so at least take accountability of your own actions or do you live off and make money by charging exorbitant fees off of students and people who you know are incapable of paying your money, and later threatening and harassing them into paying a much higher amount
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              2 found this helpful
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                AV Logs
                Sep 25, 2020
                Oct 1, 2023
                This thread was updated on Oct 1, 2023
                Resolved
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                Resolved

                Address: West bengal
                Website: Mpokket

                There have been serveral times i have been verbally tortured because of late payment and dues.
                But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
                But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
                That caused a lot of personal issues
                This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.I want to pay but they wont listen to any of my things i need reduction of amount which they charged as intrest i can pay the intrest which i am capable to . please solve my problem i am going through lot of depression because of all this .
                Nov 1, 2023
                Complaint marked as Resolved 
                Verified Support
                Sep 20, 2023
                mPokket Customer Care's response
                Hi AV Logs,

                Please DM us your registered number & we would certainly help you.
                Verified Support
                Oct 01, 2023
                mPokket Customer Care's response
                Hi AV Logs,

                Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                  E
                  Estood
                  Sep 24, 2020
                  Feb 14, 2024
                  This thread was updated on Feb 14, 2024
                  Resolved
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                  Request for removal of penalty as I lost my job.

                  I have taken loan from mpokket in Feb month of rs 7000 but in March whole country had gone lockdown so my business shattered, got a huge loss financially and emotionally but they kept charging me high penalty now they fine me a penalty of Rs.13000 over a loan of Rs.7000, penalty is higher then my principle amount even now i have made repayment of Rs.4500 but kept refusing to remove the penalty .As during lockdown unemployment is everywhere...
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                  Estood
                  Sep 23, 2020
                  Feb 14, 2024
                  This thread was updated on Feb 14, 2024
                  Resolved
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                  Resolved

                  I have taken loan from mpokket in feb month of rs 7000 but in march whole country had gone lockdown so my business shattered, got a huge loss financially and emotionally but they kept charging me high penalty now they fine me a penalty of rs.13000 over a loan of rs.7000, penalty is higher then my principle amount even now i have made repayment of rs.4500 but kept refusing to remove the penalty. As during lockdown unemployment is everywhere even i am unable to get any job but they kept threating me, abusing me and my family. Also are calling my contacts without my permission rather than my emergency contact they have my data, my contacts they are threatening them also.
                  Hope you would take it seriously and took a action in my favour.
                  Mar 16, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 14, 2024
                  mPokket Customer Care's response
                  Hi Shivam,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Regards,
                  Team mPokket.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Hi Estood,

                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                    nachiketh04
                    Sep 22, 2020
                    Feb 14, 2024
                    This thread was updated on Feb 14, 2024
                    Resolved
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                    Im a student.. My name is nachiketh d.. I ad taken a loan of 11000 fron mopokket.. Due to corona pandemic i could not pay the loan in time.. These people have charged me a huge interest and telling me to pay 30000.. I am s student how can i pay such amount.. For recovery they are calling all my contacts and harassing them and aslo they have called my college also.. They're are mentally harassing me.. Even they dont care if we die also.. They just need they're money back.. That tooo with huge interest.. Please help me...
                    Mar 16, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 14, 2024
                    mPokket Customer Care's response
                    Hi Nachiketh,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Regards,
                    Team mPokket.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                      shaziali
                      Sep 14, 2020
                      Oct 1, 2023
                      This thread was updated on Oct 1, 2023
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                      I took 5th loan from your company on 15th april 2020 of amount rs. 2000/- the loan id is cre1615ea7id8246611. Before this loan i have borrowed 4 times before too which i have repayed on time. But this time due to current pandemic situation i was unable to do so. I was always ready to pay the principal amount rs 2000/- along with interest rs. 350/- i. E. Total rs.2350/- and requested your executive/agents to waiver my extra penalty charges as i am a student and due to current financial crisis caused by pandemic i won't be able to pay those penalties but instead of considering my request they kept increasing penalty amount and started harassing calls making threats of defaming me in whole kolkata and gave threats of accident too and also used very harsh language. He again called today with no.[protected] at 3:54 pm and threatened my mother that he will ruin my career within 10 minutes if payment is not done. They also stole my contact list which is a breach of privacy.

                      Hence now i am requesting you to please consider my request of waiving the penalty and allow me to make payment of principal amount with interest i. E. Rs. 2350/-
                      Jul 29, 2023
                      Complaint marked as Resolved 
                      Provided me with NOC certificate.
                      Verified Support
                      Sep 20, 2023
                      mPokket Customer Care's response
                      Hi Shaziall,

                      Our team has spoken to you & we believe your concern has been resolved.
                      Verified Support
                      Oct 01, 2023
                      mPokket Customer Care's response
                      Hi Shaziall,

                      Our team has spoken to you & we believe your concern has been resolved.
                      We understand your concern. We would get in touch with you shortly & resolve your concern.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Our team has spoken to you & we believe your concern has been resolved.
                      shaziali's [Complaint's author] reply, Jul 28, 2023
                      Yes your executives are now calling me to resolve the issue but may I ask why should I resolve it? At the time of covid 19 pandemic I had to arrange and pay more amount that the amount disbursed as you people did not pay heed to guidelines of RBI not to takes extra charges from consumet die to pandemic. Even after closing the loan you people did not send me the NOC certificate. Moreover I sent numerous mails to delete my data and deactivate my account which you people did not bother to do. And also what about all the harassements caused and above mwnyioned threats given by mpokket employees They stooped so low that they breached my privacy and hacked my phone and took all my contact's information.So no after all these I am not going to mark the issue as resolved.
                      Our team has spoken to you & we believe your concern has been resolved.
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                        Tanmay1111
                        Sep 14, 2020
                        Feb 14, 2024
                        This thread was updated on Feb 14, 2024
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                        Address: [email protected]

                        Dear i am m pokket user i have taken loan from m pokket for college purpose when i have taken loan 3000 before lock down then the lockdown started and my pokket money stopped because of money problem so i request m pokket customer care to give some time but they are not give time to repayment they are harresment me to repayment so i request you to solve my problem. When i will get started pokket money i will pay my loan
                        Mar 16, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 14, 2024
                        mPokket Customer Care's response
                        Hi Tanmay,

                        Our team has spoken to you & we believe your concern has been resolved.

                        Regards,
                        Team mPokket.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Hi Tanmay,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Hi Tanmay,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Hi Tanmay,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Hi Tanmay,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          Urstruly Mahesh
                          Sep 13, 2020
                          Feb 14, 2024
                          This thread was updated on Feb 14, 2024
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                          Address: Chennai

                          Sir i have loan pending of 21432 it has been over due by 145 days and i repaid 8000. I have to pay 14000 i asked 2 to 3 days time they didn't giving and they threatening me to block your aadhar and pan card and will inform family z friends, relatives. I asked just 2to 3 days time but they didn't giving and threatening.
                          Mar 16, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 14, 2024
                          mPokket Customer Care's response
                          Hi Mahesh,

                          Our team has spoken to you & we believe your concern has been resolved.

                          Regards,
                          Team mPokket.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Hi Mahesh,

                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Hi Mahesh,

                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Hi Mahesh,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            Vishnu A M
                            Sep 12, 2020
                            Oct 1, 2023
                            This thread was updated on Oct 1, 2023
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                            Address: Kolkata, west bengal
                            Website: mpokket.in

                            I applied a loan on 12 August and I get! yesterday was the due date of that loan

                            As usual I payed today(12 September) early morning of 2216₹ and the transaction was successful! But mpokket declined the app and I mailed them to resolve the issue they said they didn't get the money also! Bank confirmed that the payment was successfully sent on recipient upi id!

                            Now I repayed my loan because of dues will be increased day by day!!!

                            I need first payment refund and I mailed them no response from there side Need help, Thanks
                            Sep 12, 2020
                            Complaint marked as Resolved 
                            I played loan at today morning and they declined and money deducted from account I mailed them at [email protected] they said they didn't get money and I asked for there bank statement and they don't giving how can I get my money back it's 2216 please help me out of this at last I payed again to clear! I need my first payment refund
                            Sep 13, 2020
                            Updated by Vishnu A M
                            Not resolved ! how it's being solved! I didn't get my refund till now !!!
                            We are happy to address and resolve your concern.
                            Our team has spoken to you & we believe your concern has been resolved.
                            Our team has spoken to you & we believe your concern has been resolved.
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                            2 found this helpful
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                              Satya1524
                              Sep 12, 2020
                              Apr 1, 2025
                              This thread was updated on Apr 1, 2025
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                              I got scammed by mpokket

                              I got scammed by mpokket I paid a loan and they failed my payment but I didn't got any refund for that...
                              +1 photos
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                              jhar.naa
                              Sep 8, 2020
                              Mar 27, 2024
                              This thread was updated on Mar 27, 2024
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                              Resolved

                              I had taken a loan total of 1250 rs. One year back from mpokket. I was late by few days and got a reminder mail with a link for payment. I made the payment but it failed. Later i received a message of the amount being debited from my account. I mailed them regarding the same but they never reverted back the money nor did my loan status reflected paid. The loan amount with interest has amounted to 3300 rs. On this date. And they continue to harass my family, me and my friends by calling and talking rudely. They even threatened my father to repay the money again. If i had known i have to go through this, i would have never used mpokket to borrow money
                              May 1, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 27, 2024
                              mPokket Customer Care's response
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Our team has spoken to you & we believe your concern has been resolved.
                              Our team has spoken to you & we believe your concern has been resolved.
                              Hi jhar.naa,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                vijaynani1.
                                Sep 6, 2020
                                Apr 5, 2024
                                This thread was updated on Apr 5, 2024
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                                Sir, i no longer need the mpokket account. I mailed them regarding this and they don't even care to give feedback/response also. I want them to delete my account permanently. I never knew mpokket customer service is this worse, no calls nd no response to mail but they spam nd keep disturbing even if you are late by 1 day for emi. So kindly make them delete my account sir. My email linked to that account is [protected]@yahoo.com
                                Thank you sir.
                                May 7, 2024
                                Complaint marked as Resolved 
                                Sep 16, 2020
                                Updated by vijaynani1.
                                I don't think consumer complaints done anything except processing the request to mpokket. And mpokket is very good at ignoring anything thrown at them. It has been 10 days since I complained and there's no assistance at all from mpokket side or consumer complaints side. Kindly look into this sir.
                                Thank you.
                                Verified Support
                                Apr 05, 2024
                                mPokket Customer Care's response
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Our team has spoken to you & we believe your concern has been resolved.
                                Hi Vijaynani,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Bojedla praneeth
                                  Sep 5, 2020
                                  Mar 27, 2024
                                  This thread was updated on Mar 27, 2024
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                                  Address: India

                                  Sir i have didnt paid money thus days they are making harassment on me like making calls to my friends and their parents and my relatives and blaming me
                                  May 1, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 27, 2024
                                  mPokket Customer Care's response
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Hi Bojedia,

                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Hi Bojedia,

                                  Our team has spoken to you & we believe your concern has been resolved.
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