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mPokket Complaints & Reviews

4.9
Updated: Aug 12, 2026
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S
Siddum2
Oct 21, 2020
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
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Address: Karnataka

Sir i am taken 10000 and. Now money. Repayment is 22000. What will I doo sir 140over due sir I have no money because of lockdown
Mar 18, 2024
Complaint marked as Resolved 
Verified Support
Feb 15, 2024
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Hi Siddum,

Please DM us your registered number & we would certainly help you.
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1 found this helpful
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    Karthik Merugu
    Oct 21, 2020
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
    Resolved
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    Website: Mpocket

    Sir,
    I used to take loans from 2019 and I used to be regular on time and my last loan was taken in February and march and there is no Income in this lockdown and they are threating and harassing.
    Mar 17, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 15, 2024
    mPokket Customer Care's response
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Hi Karthik,

    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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      Tusshar Kushwaha
      from Powai, Maharashtra
      Oct 19, 2020
      Feb 15, 2024
      This thread was updated on Feb 15, 2024
      Resolved
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      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

      They are calling to my relatives, Friends and neighbors again and again. I am feeling so tense and depressed through their calling.
      Mar 18, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 15, 2024
      mPokket Customer Care's response
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      they use your fear against you . bro there is no need to fear . they are doing it illegally . google play removed them because of their fake policies . tell them to follow legal way . in life u have to be strong or you will face many problems in future
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Hi Tusshar,

      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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        S
        S@1997
        Oct 19, 2020
        Feb 15, 2024
        This thread was updated on Feb 15, 2024
        Resolved
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        Hello sir/madam
        I'm taking Loan from mpokket but because of lockdown my loan overdue and also i don't have money and they charged me so much money for 10000 loan they told me pay 30000
        Please help me
        Mar 18, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 15, 2024
        mPokket Customer Care's response
        Our team has spoken to you & we believe your concern has been resolved.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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          Madking@123
          Oct 19, 2020
          Feb 15, 2024
          This thread was updated on Feb 15, 2024
          Resolved
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          Address: Bhuiyadih nand nagar kanu bhatta. Jamshedpur

          Hello my name is Pritam roy and i am a commerce student . I have taken a loan of 10000 from a app called mpokket . Due to this corona pandemic there was a complete lock down for 5 months . I was not able to work and my office was not operational . They are charging me 26000 as a penalty charge which i am not suppose to give and they hacked my contracts and called my parents and harrassed me. Used abusive language with my parents.
          Mar 18, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 15, 2024
          mPokket Customer Care's response
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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            Shywal Sen
            Oct 14, 2020
            Oct 1, 2023
            This thread was updated on Oct 1, 2023
            Resolved
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            This Company is so much Irritating that even after telling them time & time that i am not interested in the product they keeps on calling you ..Which is very much unprofessional for any business rather it breaks down the reputation of the company in the market. Mpokket employees in the Management level are the worst ones as they do not know what professionalism is even after the customer's complaint they hardly give a think about it and keeps disturbing them with continuous calls of product sales . They keep me calling on my number -[protected] i have attached a screenshot along with the complaint. They started calling me from 21/09/2020 & everyday they are calling me on my number & disturbing.
            Company like this should be taught some serious lesson regarding professionalism & Customer satisfaction.
            Nov 3, 2023
            Complaint marked as Resolved 
            Verified Support
            Sep 20, 2023
            mPokket Customer Care's response
            Hi Shywal,

            Our team has spoken to you & we believe your concern has been resolved.
            Verified Support
            Oct 01, 2023
            mPokket Customer Care's response
            Hi Shywal,

            Our team has spoken to you & we believe your concern has been resolved.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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            1 found this helpful
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              Sachin Mante
              Oct 12, 2020
              Feb 15, 2024
              This thread was updated on Feb 15, 2024
              Resolved
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              Resolved

              Website: mpokket.com

              Private lender named mPokket is messaging me for a certain loan which I have not taken. In message they are mentioning wrong name. When I contacted their customer care they told me that someone took loan and in reference gave my number to contact incase of default. How can they take my number without confirmation from me? I even dont know the person who have taken the loan and given my number as reference. Please look into this matter and ask mPokket to confirm while taking someones number. Hoping for positive response. Thank you.
              Mar 18, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 15, 2024
              mPokket Customer Care's response
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Hi Sachin,

              Please DM us your registered number & we would certainly help you.
              Hi Sachin,

              Please DM us your registered number & we would certainly help you.
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                siddhhaarth
                Oct 9, 2020
                Feb 14, 2024
                This thread was updated on Feb 14, 2024
                Resolved
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                Resolved

                Hello sir,
                I am user of mpocket from 1 year approx. & I am a genuine loyal user but this year 2020 have given us heart attack. We don't have job now and no income source. Mpocket is breaking all rules and laws that seems kind of spam if you think about the penaulty. I am ohk with all time repayment but i want flexibility and low interest rate. This is year of pandemic please co-operate.
                Mar 16, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 14, 2024
                mPokket Customer Care's response
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Our team has spoken to you & we believe your concern has been resolved.
                Our team has spoken to you & we believe your concern has been resolved.
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                  sana Venkatesh
                  Oct 8, 2020
                  Sep 20, 2023
                  This thread was updated on Sep 20, 2023
                  Resolved
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                  Address: BALIJEPALLI po, Rajupalem mandal, Guntur dist, BC colony Balijepalli

                  I am s venkatesh took loan from mpokket app. I took only rs 6000/-.in this covid pandamic situation i can't able to pay the loan and i also lost my job. I clearly explained to the mpokket support team. But they are not responding properly and now my repay amount nearly rs 14000/-. So i can't pay that much money. Kindly reduce my total penalty amount.
                  Aug 1, 2023
                  Complaint marked as Resolved 
                  We understand your concern. We would get in touch with you shortly & resolve your concern.
                  We are happy to address and resolve your concern.
                  We are happy to address and resolve your concern.
                  Our team has spoken to you & we believe your concern has been resolved.
                  Our team has spoken to you & we believe your concern has been resolved.
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                    Amresh Ramasankar
                    Oct 7, 2020
                    Feb 7, 2024
                    This thread was updated on Feb 7, 2024
                    Resolved
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                    Resolved

                    Address: SAVE WEBSITE PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                    Still the loan is not cleared
                    And it's increasing penalty per day
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 07, 2024
                    mPokket Customer Care's response
                    Hi Amresh,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Hi Amresh,

                    Our team has spoken to you & we believe your concern has been resolved.
                    Hi Amresh,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      E
                      enoson
                      Oct 5, 2020
                      Feb 7, 2024
                      This thread was updated on Feb 7, 2024
                      Resolved
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                      Resolved

                      Website: mpokket.com

                      Sir, I take a loan amount of 9000 on mpokket.due to the corona pandemic situation I am unable to pay the loan they did not allow a moratorium also my penalty was 14000rs (9000+15000) totally 25000 this was too much and they are calling to my friends and family and harshing to pay money in this pandemic situation how I pay the amount. I asked here to reduce the penalty charges but no use

                      due to mpokket many students are struggling they are blackmailing (tomorrow onwards your cibil will be zero)Many of the student take loan without permission from parents so they are afraid and getting into depression .please help us
                      +1 videos
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 07, 2024
                      mPokket Customer Care's response
                      Hi Enoson,

                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      Hi Enoson,

                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      Hi Enoson,

                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      Helpful
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                      6 found this helpful
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                        Rishabh akhowri
                        Oct 4, 2020
                        Feb 14, 2024
                        This thread was updated on Feb 14, 2024
                        Resolved
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                        Mpokket — Repayments delayed
                        Rishabh akhowri on Oct 4, 2020
                        There have been serveral times i have been verbally tortured because of late payment and dues.
                        But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
                        But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
                        That caused a lot of personal issues
                        This is not acceptable
                        Mar 16, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 14, 2024
                        mPokket Customer Care's response
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                          Kartik_1705
                          Oct 2, 2020
                          Feb 14, 2024
                          This thread was updated on Feb 14, 2024
                          Resolved
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                          Resolved

                          Sir, i have been using mpocket from a long time i used to pay repayment loan time to time .. but in this pandemic it is very hard to repay at given time and even the latedue is got double.. my 10000 rs loan turns into 20000 rs repayment. How am i supposed to pay this much amount in this pandemic and your employees calling repeatedly me and my family members and my friends this is totally harrassment. This is too much . Please kindly remove the late charges and harrassing calls.
                          Mar 16, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 14, 2024
                          mPokket Customer Care's response
                          Hi Kartik,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                          Regards,
                          Team mPokket.
                          We understand your concern. We would get in touch with you shortly & resolve your concern.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Hi Kartik,

                          Our team has spoken to you & we believe your concern has been resolved.
                          Hi Kartik,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            Boss Sibu
                            Oct 1, 2020
                            Feb 14, 2024
                            This thread was updated on Feb 14, 2024
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                            Address: N/A

                            I received so many fraud call please delete my profile from this app
                            Mar 16, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 14, 2024
                            mPokket Customer Care's response
                            Hi Sibu,

                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Hi Boss,

                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                              KSandeep529
                              Sep 28, 2020
                              Sep 20, 2023
                              This thread was updated on Sep 20, 2023
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                              My mpockket registered no -[protected]
                              Name-sandeep kumar

                              I have took a loan of 6000 and after that i lost my phone while traveling from delhi to my hometown and today its 75 days since i haven't paid my loan i am student i have no income source since i m in my house in this pandemic situation and they are calling me anytime and harrasing me with all kind of threats they scream at me... I told them that i m ready to pay my main amount with interest but they are harassing me saying u need to pay the penalty nothing can be done and they charge penalty @44 rs oer day isn't it too high?. Please help me.. Plzz their customer service is very bad they scream at students like m thier servent its very depressing.
                              Aug 14, 2023
                              Complaint marked as Resolved 
                              I paid all the charges charged by mpokket my complaint was not resolved bt its of no use now
                              We understand your concern. We would get in touch with you shortly & resolve your concern.
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Our team has spoken to you & we believe your concern has been resolved
                              We understand your concern. We would get in touch with you shortly & resolve your concern.
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Our team has spoken to you & we believe your concern has been resolved.
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                              2 found this helpful
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                                Puni S
                                Sep 28, 2020
                                Feb 14, 2024
                                This thread was updated on Feb 14, 2024
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                                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                Hi my name ronald i have taken loan from mpokket due to covid 19 i can't make the payment, i requested to remove penalty but they are not hearing me please help i don't have much money ny family very poor family please help me
                                Mar 16, 2024
                                Complaint marked as Resolved 
                                Sep 28, 2020
                                Updated by Puni S
                                I have taken loan from mpokket they are changing very high penalty I want remove penalty
                                Verified Support
                                Feb 14, 2024
                                mPokket Customer Care's response
                                Hi Ronald,

                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                Regards,
                                Team mPokket.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                mPokket Customer Care's response, Feb 5, 2024
                                Verified Support
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                  madhuri dilipkumar
                                  Sep 26, 2020
                                  Feb 14, 2024
                                  This thread was updated on Feb 14, 2024
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                                  Address: bangalore

                                  Hi Sir,
                                  hope you are doing well.
                                  Why this mpocket people are providing loan to ongoing college students without permission of their parents.
                                  As per law or jursdiction loans should be given who are capable of paying but this mpocket giving loan to college going student how far it is.
                                  please look after the case .

                                  Regards,
                                  Madhuri
                                  Mar 16, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 14, 2024
                                  mPokket Customer Care's response
                                  Hi Madhuri,

                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                  Regards,
                                  Team mPokket.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  Hi madhuri Dilipkumar,

                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                                  Hi Madhuri Dilipkumar,

                                  We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
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                                    AV Logs
                                    Sep 25, 2020
                                    Oct 1, 2023
                                    This thread was updated on Oct 1, 2023
                                    Resolved
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                                    Address: West bengal

                                    There have been serveral times i have been verbally tortured because of late payment and dues.
                                    But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
                                    But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
                                    That caused a lot of personal issues
                                    This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                                    If these type of mental harrassment will they do seriously i will file a complaint against taht employee. I want to pay but no one is listening to me and continue harrasment please help me in reduction of the amount they charged huge intrest please me to get through of this i am being in depression from this. Please help me.
                                    Oct 22, 2023
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 20, 2023
                                    mPokket Customer Care's response
                                    Hi AV Logs,

                                    Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    Your whole operating procedure is improper. So many people facing similar issues is not hoax so at least take accountability of your own actions or do you live off and make money by charging exorbitant fees off of students and people who you know are incapable of paying your money, and later threatening and harassing them into paying a much higher amount
                                    Helpful
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                                    2 found this helpful
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                                      AV Logs
                                      Sep 25, 2020
                                      Oct 1, 2023
                                      This thread was updated on Oct 1, 2023
                                      Resolved
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                                      Resolved

                                      Address: West bengal
                                      Website: Mpokket

                                      There have been serveral times i have been verbally tortured because of late payment and dues.
                                      But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer
                                      But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
                                      That caused a lot of personal issues
                                      This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                                      Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.I want to pay but they wont listen to any of my things i need reduction of amount which they charged as intrest i can pay the intrest which i am capable to . please solve my problem i am going through lot of depression because of all this .
                                      Nov 1, 2023
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Sep 20, 2023
                                      mPokket Customer Care's response
                                      Hi AV Logs,

                                      Please DM us your registered number & we would certainly help you.
                                      Verified Support
                                      Oct 01, 2023
                                      mPokket Customer Care's response
                                      Hi AV Logs,

                                      Please DM us your registered number & we would certainly help you.
                                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                        E
                                        Estood
                                        Sep 23, 2020
                                        Feb 14, 2024
                                        This thread was updated on Feb 14, 2024
                                        Resolved
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                                        Resolved

                                        I have taken loan from mpokket in feb month of rs 7000 but in march whole country had gone lockdown so my business shattered, got a huge loss financially and emotionally but they kept charging me high penalty now they fine me a penalty of rs.13000 over a loan of rs.7000, penalty is higher then my principle amount even now i have made repayment of rs.4500 but kept refusing to remove the penalty. As during lockdown unemployment is everywhere even i am unable to get any job but they kept threating me, abusing me and my family. Also are calling my contacts without my permission rather than my emergency contact they have my data, my contacts they are threatening them also.
                                        Hope you would take it seriously and took a action in my favour.
                                        Mar 16, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 14, 2024
                                        mPokket Customer Care's response
                                        Hi Shivam,

                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                        Regards,
                                        Team mPokket.
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                        Hi Estood,

                                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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