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mPokket Complaints & Reviews

4.9
Updated: Aug 12, 2026
Complaints 1289
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mPokket reviews & complaints page 63

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N
nachiketh04
Sep 22, 2020
Feb 14, 2024
This thread was updated on Feb 14, 2024
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Im a student.. My name is nachiketh d.. I ad taken a loan of 11000 fron mopokket.. Due to corona pandemic i could not pay the loan in time.. These people have charged me a huge interest and telling me to pay 30000.. I am s student how can i pay such amount.. For recovery they are calling all my contacts and harassing them and aslo they have called my college also.. They're are mentally harassing me.. Even they dont care if we die also.. They just need they're money back.. That tooo with huge interest.. Please help me...
Mar 16, 2024
Complaint marked as Resolved 
Verified Support
Feb 14, 2024
mPokket Customer Care's response
Hi Nachiketh,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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    shaziali
    Sep 14, 2020
    Oct 1, 2023
    This thread was updated on Oct 1, 2023
    Resolved
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    I took 5th loan from your company on 15th april 2020 of amount rs. 2000/- the loan id is cre1615ea7id8246611. Before this loan i have borrowed 4 times before too which i have repayed on time. But this time due to current pandemic situation i was unable to do so. I was always ready to pay the principal amount rs 2000/- along with interest rs. 350/- i. E. Total rs.2350/- and requested your executive/agents to waiver my extra penalty charges as i am a student and due to current financial crisis caused by pandemic i won't be able to pay those penalties but instead of considering my request they kept increasing penalty amount and started harassing calls making threats of defaming me in whole kolkata and gave threats of accident too and also used very harsh language. He again called today with no.[protected] at 3:54 pm and threatened my mother that he will ruin my career within 10 minutes if payment is not done. They also stole my contact list which is a breach of privacy.

    Hence now i am requesting you to please consider my request of waiving the penalty and allow me to make payment of principal amount with interest i. E. Rs. 2350/-
    Jul 29, 2023
    Complaint marked as Resolved 
    Provided me with NOC certificate.
    Verified Support
    Sep 20, 2023
    mPokket Customer Care's response
    Hi Shaziall,

    Our team has spoken to you & we believe your concern has been resolved.
    Verified Support
    Oct 01, 2023
    mPokket Customer Care's response
    Hi Shaziall,

    Our team has spoken to you & we believe your concern has been resolved.
    We understand your concern. We would get in touch with you shortly & resolve your concern.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Our team has spoken to you & we believe your concern has been resolved.
    shaziali's [Complaint's author] reply, Jul 28, 2023
    Yes your executives are now calling me to resolve the issue but may I ask why should I resolve it? At the time of covid 19 pandemic I had to arrange and pay more amount that the amount disbursed as you people did not pay heed to guidelines of RBI not to takes extra charges from consumet die to pandemic. Even after closing the loan you people did not send me the NOC certificate. Moreover I sent numerous mails to delete my data and deactivate my account which you people did not bother to do. And also what about all the harassements caused and above mwnyioned threats given by mpokket employees They stooped so low that they breached my privacy and hacked my phone and took all my contact's information.So no after all these I am not going to mark the issue as resolved.
    Our team has spoken to you & we believe your concern has been resolved.
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      Tanmay1111
      Sep 14, 2020
      Feb 14, 2024
      This thread was updated on Feb 14, 2024
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      Address: [email protected]

      Dear i am m pokket user i have taken loan from m pokket for college purpose when i have taken loan 3000 before lock down then the lockdown started and my pokket money stopped because of money problem so i request m pokket customer care to give some time but they are not give time to repayment they are harresment me to repayment so i request you to solve my problem. When i will get started pokket money i will pay my loan
      Mar 16, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 14, 2024
      mPokket Customer Care's response
      Hi Tanmay,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Hi Tanmay,

      Our team has spoken to you & we believe your concern has been resolved.
      Hi Tanmay,

      Our team has spoken to you & we believe your concern has been resolved.
      Hi Tanmay,

      Our team has spoken to you & we believe your concern has been resolved.
      Hi Tanmay,

      Our team has spoken to you & we believe your concern has been resolved.
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        Urstruly Mahesh
        Sep 13, 2020
        Feb 14, 2024
        This thread was updated on Feb 14, 2024
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        Address: Chennai

        Sir i have loan pending of 21432 it has been over due by 145 days and i repaid 8000. I have to pay 14000 i asked 2 to 3 days time they didn't giving and they threatening me to block your aadhar and pan card and will inform family z friends, relatives. I asked just 2to 3 days time but they didn't giving and threatening.
        Mar 16, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 14, 2024
        mPokket Customer Care's response
        Hi Mahesh,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        Hi Mahesh,

        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        Hi Mahesh,

        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        Hi Mahesh,

        Our team has spoken to you & we believe your concern has been resolved.
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          Vishnu A M
          Sep 12, 2020
          Oct 1, 2023
          This thread was updated on Oct 1, 2023
          Resolved
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          Address: Kolkata, west bengal
          Website: mpokket.in

          I applied a loan on 12 August and I get! yesterday was the due date of that loan

          As usual I payed today(12 September) early morning of 2216₹ and the transaction was successful! But mpokket declined the app and I mailed them to resolve the issue they said they didn't get the money also! Bank confirmed that the payment was successfully sent on recipient upi id!

          Now I repayed my loan because of dues will be increased day by day!!!

          I need first payment refund and I mailed them no response from there side Need help, Thanks
          Sep 12, 2020
          Complaint marked as Resolved 
          I played loan at today morning and they declined and money deducted from account I mailed them at [email protected] they said they didn't get money and I asked for there bank statement and they don't giving how can I get my money back it's 2216 please help me out of this at last I payed again to clear! I need my first payment refund
          Sep 13, 2020
          Updated by Vishnu A M
          Not resolved ! how it's being solved! I didn't get my refund till now !!!
          We are happy to address and resolve your concern.
          Our team has spoken to you & we believe your concern has been resolved.
          Our team has spoken to you & we believe your concern has been resolved.
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          2 found this helpful
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            Satya1524
            Sep 12, 2020
            Apr 1, 2025
            This thread was updated on Apr 1, 2025
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            I got scammed by mpokket I paid a loan and they failed my payment but I didn't got any refund for that
            Verified Support
            Mar 27, 2024
            mPokket Customer Care's response
            Please DM us your registered number & we would certainly help you.
            Verified Support
            Jun 04, 2024
            mPokket Customer Care's response
            Hi Satya,

            Please DM us your registered number & we would certainly help you.

            Thanks & Regards,
            Team Mpokket
            Verified Support
            Apr 01, 2025
            mPokket Customer Care's response
            Hi Satya,

            Please DM us your registered number & we would certainly help you.

            Thanks & Regards,
            Team Mpokket
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Hi Satya1524,

            Our team has spoken to you & we believe your concern has been resolved.
            Hi Satya,

            Our team has spoken to you & we believe your concern has been resolved.
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              jhar.naa
              Sep 8, 2020
              Mar 27, 2024
              This thread was updated on Mar 27, 2024
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              I had taken a loan total of 1250 rs. One year back from mpokket. I was late by few days and got a reminder mail with a link for payment. I made the payment but it failed. Later i received a message of the amount being debited from my account. I mailed them regarding the same but they never reverted back the money nor did my loan status reflected paid. The loan amount with interest has amounted to 3300 rs. On this date. And they continue to harass my family, me and my friends by calling and talking rudely. They even threatened my father to repay the money again. If i had known i have to go through this, i would have never used mpokket to borrow money
              May 1, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 27, 2024
              mPokket Customer Care's response
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Our team has spoken to you & we believe your concern has been resolved.
              Our team has spoken to you & we believe your concern has been resolved.
              Hi jhar.naa,

              Our team has spoken to you & we believe your concern has been resolved.
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                vijaynani1.
                Sep 6, 2020
                Apr 5, 2024
                This thread was updated on Apr 5, 2024
                Resolved
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                Sir, i no longer need the mpokket account. I mailed them regarding this and they don't even care to give feedback/response also. I want them to delete my account permanently. I never knew mpokket customer service is this worse, no calls nd no response to mail but they spam nd keep disturbing even if you are late by 1 day for emi. So kindly make them delete my account sir. My email linked to that account is [protected]@yahoo.com
                Thank you sir.
                May 7, 2024
                Complaint marked as Resolved 
                Sep 16, 2020
                Updated by vijaynani1.
                I don't think consumer complaints done anything except processing the request to mpokket. And mpokket is very good at ignoring anything thrown at them. It has been 10 days since I complained and there's no assistance at all from mpokket side or consumer complaints side. Kindly look into this sir.
                Thank you.
                Verified Support
                Apr 05, 2024
                mPokket Customer Care's response
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                Our team has spoken to you & we believe your concern has been resolved.
                Hi Vijaynani,

                Our team has spoken to you & we believe your concern has been resolved.
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                  Bojedla praneeth
                  Sep 5, 2020
                  Mar 27, 2024
                  This thread was updated on Mar 27, 2024
                  Resolved
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                  Address: India

                  Sir i have didnt paid money thus days they are making harassment on me like making calls to my friends and their parents and my relatives and blaming me
                  May 1, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 27, 2024
                  mPokket Customer Care's response
                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Hi Bojedia,

                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Our team has spoken to you & we believe your concern has been resolved.
                  Hi Bojedia,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    Aditya0001
                    Sep 4, 2020
                    Mar 27, 2024
                    This thread was updated on Mar 27, 2024
                    Resolved
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                    Resolved

                    I have not taken any loan from your app why you are calling me? From today onwards don't call me a single time
                    May 1, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 27, 2024
                    mPokket Customer Care's response
                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Our team has spoken to you & we believe your concern has been resolved.
                    Hi Aditya,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      Vijay19909
                      Sep 3, 2020
                      Feb 12, 2024
                      This thread was updated on Feb 12, 2024
                      Resolved
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                      Resolved

                      I am mpokket customer from past 2 years. I took a loan of amount 6000 with interest it is 7000. Due to financial issues and lockdown I was unable to pay. Now, they want me to pay 23000. Which is almost 200%. I can't pay that much. Last mother my mother also died. Now, they are calling to my father to pay the money. I will pay the money 7000 which was taken. Please help me with this. My mobile number is [protected]
                      Mar 14, 2024
                      Complaint marked as Resolved 
                      Sep 09, 2020
                      Updated by Vijay19909
                      My registered email address is [protected]@gmail.com for mpokket
                      Verified Support
                      Feb 12, 2024
                      mPokket Customer Care's response
                      Hi Vijay,

                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                      Regards,
                      Team mPokket.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Our team has spoken to you & we believe your concern has been resolved.
                      Hi Vijay19909,

                      Our team has spoken to you & we believe your concern has been resolved.

                      Regards,
                      Team mPokket.
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                        Sirisha Kancharlapalli
                        Aug 26, 2020
                        Feb 12, 2024
                        This thread was updated on Feb 12, 2024
                        Resolved
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                        Resolved

                        My name is kancharlapalli sirisha. I have taken the loan in mpokket loan application on march 12 2020. Amount 10, 000 & with adding interest it is 10, 575. It's due date 11 may 2020. Everyone o[censored]s knows that the whole country was lockdown on march 22 & it's continued. According to rbi guidelines the monitorium is extended till august 31st. It should be followed by every financial institutions & linkedup companies. Now i had penalty of 18, 207. How can i pay in this pandemic situation. It's student loan
                        Mar 14, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 12, 2024
                        mPokket Customer Care's response
                        Hi Sirisha,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        Team mPokket.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Hi Sirisha,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          Insomnia Event
                          Aug 25, 2020
                          Feb 12, 2024
                          This thread was updated on Feb 12, 2024
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                          There have been serveral times i have been verbally tortured because of late payment and dues.
                          But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer.
                          But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number. They even hacked my email id.
                          That caused a lot of personal issues
                          This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                          Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.
                          Mar 14, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 12, 2024
                          mPokket Customer Care's response
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Hi Insomnia,

                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                            Insomnia Event
                            Aug 25, 2020
                            Feb 12, 2024
                            This thread was updated on Feb 12, 2024
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                            There have been serveral times i have been verbally tortured because of late payment and dues of my sons loan.
                            But the main problem is that they accessed my sons contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer.
                            But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number. They even hacked my email id.
                            That caused a lot of personal issues
                            This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                            Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.
                            Mar 14, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 12, 2024
                            mPokket Customer Care's response
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            I had taken a loan during pandemic while I was still working thought I could repay the loan amount but due to covid I had to quit my job and couldn’t repay it, tried explaining the mpocket customer care but didn’t respond in a good manner and they blackmailed me with a selfie video asking me to repay the whole amount if I miss to do so they would access all my contacts and send the video and spoil my image they didn’t even consider or try to understand my situation and responded in a bad manner .plz do something on this app especially the way they blackmail is tremendous . I regret taking loan from mpocket .Plz don’t ever try to take a loan from mpocket .
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Our team has spoken to you & we believe your concern has been resolved.
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                              yatogami kuroh
                              Aug 25, 2020
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
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                              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                              I have taken the loan from this company on 12 march 2020. As you know the situation became that time around the world. Everyone losses their job and i was not able to pay but i was ready to pay in next month but they have put lots of late charges and i am refuse to pay charges but recovery agent threaten me and hack my phone contacts and calling them and harrast the peoples
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response
                              Hi Pradeep,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                              Regards,
                              Team mPokket.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Helpful
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                                Subhendu koner
                                Aug 21, 2020
                                Oct 5, 2023
                                This thread was updated on Oct 5, 2023
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                                Address: Vill-neor, post-saknara, dist-burdwan, pin-713421, westbengal

                                Please help stop m pokket harrasment everyday they are calling to my parents and relatives for repayment help but how can they pay repayment instead of me?? I was taken loan from m pokket but i was paid off all loan on time or in time now this ... Please stop harresment and give me time
                                Aug 14, 2023
                                Complaint marked as Resolved 
                                Problem solved
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Our team has spoken to you & we believe your concern has been resolved.
                                Our team has spoken to you & we believe your concern has been resolved.
                                Hi Subhendu koner,

                                Our team has spoken to you & we believe your concern has been resolved.
                                Hi Subhendu koner,

                                Our team has spoken to you & we believe your concern has been resolved.
                                Helpful
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                                  anjali uday singh
                                  Aug 19, 2020
                                  Oct 5, 2023
                                  This thread was updated on Oct 5, 2023
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                                  Address: Kolkata

                                  There have been serveral times i have been verbally tortured because of late payment and dues.
                                  But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer because i am a girl.
                                  But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
                                  That caused a lot of personal issues
                                  This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                                  Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.
                                  Nov 6, 2023
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 20, 2023
                                  mPokket Customer Care's response
                                  Hi Anjali,

                                  Please DM us your registered number & we would certainly help you.
                                  Verified Support
                                  Sep 22, 2023
                                  mPokket Customer Care's response
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Verified Support
                                  Oct 01, 2023
                                  mPokket Customer Care's response
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Verified Support
                                  Oct 05, 2023
                                  mPokket Customer Care's response
                                  Hi Anjali,

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                    ATTITUDE ERA
                                    from Noida, Uttar Pradesh
                                    Aug 19, 2020
                                    Feb 12, 2024
                                    This thread was updated on Feb 12, 2024
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                                    Sir as mentioned this company provides loan to students now like me there are lots of students who study and work in small private company for there pocket money because we are not much dependent on parents I don't know about pandemic will happen even no one knows that it will happen I have taken the loan before lockdown then suddenly things happened after lockdown I have paid there installment but some were left because I am going through financial crisis my job was lost these guys are not listening at all I want some time they will treaten you sir what should I do and this company claims as student loan providers
                                    Mar 14, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 12, 2024
                                    mPokket Customer Care's response
                                    Hi Saransh,

                                    Our team has spoken to you & we believe your concern has been resolved.

                                    Regards,
                                    Team mPokket.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    Hi ATTITUDE ERA,

                                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                    Helpful
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                                    1 found this helpful
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                                      Tejas Kumar Gayakwad
                                      Aug 18, 2020
                                      Feb 12, 2024
                                      This thread was updated on Feb 12, 2024
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                                      Address: Kolkata

                                      Dear team why are you abusing I complained to rbi now on very higher note, during lockdown you charges me the penalty of rs 1000 even I am ready to pay the orignal repayment amount, I lost my job in this pandemic because of this I got late to pay but you have to understand the situation of pandemic, now rbi will deal with you if you do not clear my penalty.

                                      If you want to allow me to pay the orignal repayment amount call me on [protected]
                                      Mar 14, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 12, 2024
                                      mPokket Customer Care's response
                                      Hi Tejas,

                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                      Regards,
                                      Team mPokket.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      Sumanta mPokket's reply, Apr 10, 2022
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      Hi Tejas Kumar Gaikawad,

                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                        H
                                        Harishwar N
                                        from Hāora, West Bengal
                                        Aug 17, 2020
                                        Feb 12, 2024
                                        This thread was updated on Feb 12, 2024
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                                        They are not deleting my account.please help me to deactivate my mpokket account
                                        Mar 14, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 12, 2024
                                        mPokket Customer Care's response
                                        Hi Harishwar N,

                                        Please DM us your registered number & we would certainly help you.

                                        Regards,
                                        Team mPokket.
                                        Verified Support
                                        Feb 12, 2024
                                        mPokket Customer Care's response
                                        Hi Harishwar N,

                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                        Regards,
                                        Team mPokket.
                                        Please do it happen fast
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Hi Harishwar N,

                                        Please DM us your registered number & we would certainly help you.
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