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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
Complaints 1287
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mPokket reviews & complaints page 63

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I
Insomnia Event
Aug 25, 2020
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
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There have been serveral times i have been verbally tortured because of late payment and dues.
But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer.
But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number. They even hacked my email id.
That caused a lot of personal issues
This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Hi Insomnia,

We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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    Insomnia Event
    Aug 25, 2020
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
    Resolved
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    Resolved

    There have been serveral times i have been verbally tortured because of late payment and dues of my sons loan.
    But the main problem is that they accessed my sons contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer.
    But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number. They even hacked my email id.
    That caused a lot of personal issues
    This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
    Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.
    Mar 14, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 12, 2024
    mPokket Customer Care's response
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    I had taken a loan during pandemic while I was still working thought I could repay the loan amount but due to covid I had to quit my job and couldn’t repay it, tried explaining the mpocket customer care but didn’t respond in a good manner and they blackmailed me with a selfie video asking me to repay the whole amount if I miss to do so they would access all my contacts and send the video and spoil my image they didn’t even consider or try to understand my situation and responded in a bad manner .plz do something on this app especially the way they blackmail is tremendous . I regret taking loan from mpocket .Plz don’t ever try to take a loan from mpocket .
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Our team has spoken to you & we believe your concern has been resolved.
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      yatogami kuroh
      Aug 25, 2020
      Feb 12, 2024
      This thread was updated on Feb 12, 2024
      Resolved
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      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

      I have taken the loan from this company on 12 march 2020. As you know the situation became that time around the world. Everyone losses their job and i was not able to pay but i was ready to pay in next month but they have put lots of late charges and i am refuse to pay charges but recovery agent threaten me and hack my phone contacts and calling them and harrast the peoples
      Mar 14, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 12, 2024
      mPokket Customer Care's response
      Hi Pradeep,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Regards,
      Team mPokket.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      Helpful
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      1 found this helpful
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        Subhendu koner
        Aug 21, 2020
        Oct 5, 2023
        This thread was updated on Oct 5, 2023
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        Address: Vill-neor, post-saknara, dist-burdwan, pin-713421, westbengal

        Please help stop m pokket harrasment everyday they are calling to my parents and relatives for repayment help but how can they pay repayment instead of me?? I was taken loan from m pokket but i was paid off all loan on time or in time now this ... Please stop harresment and give me time
        Aug 14, 2023
        Complaint marked as Resolved 
        Problem solved
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        Our team has spoken to you & we believe your concern has been resolved.
        Our team has spoken to you & we believe your concern has been resolved.
        Hi Subhendu koner,

        Our team has spoken to you & we believe your concern has been resolved.
        Hi Subhendu koner,

        Our team has spoken to you & we believe your concern has been resolved.
        Helpful
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        1 found this helpful
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          anjali uday singh
          Aug 19, 2020
          Oct 5, 2023
          This thread was updated on Oct 5, 2023
          Resolved
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          Resolved

          Address: Kolkata

          There have been serveral times i have been verbally tortured because of late payment and dues.
          But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer because i am a girl.
          But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
          That caused a lot of personal issues
          This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
          Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.
          Nov 6, 2023
          Complaint marked as Resolved 
          Verified Support
          Sep 20, 2023
          mPokket Customer Care's response
          Hi Anjali,

          Please DM us your registered number & we would certainly help you.
          Verified Support
          Sep 22, 2023
          mPokket Customer Care's response
          Our team has spoken to you & we believe your concern has been resolved.
          Verified Support
          Oct 01, 2023
          mPokket Customer Care's response
          Our team has spoken to you & we believe your concern has been resolved.
          Verified Support
          Oct 05, 2023
          mPokket Customer Care's response
          Hi Anjali,

          Our team has spoken to you & we believe your concern has been resolved.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Helpful
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            A
            ATTITUDE ERA
            from Noida, Uttar Pradesh
            Aug 19, 2020
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
            Resolved
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            Sir as mentioned this company provides loan to students now like me there are lots of students who study and work in small private company for there pocket money because we are not much dependent on parents I don't know about pandemic will happen even no one knows that it will happen I have taken the loan before lockdown then suddenly things happened after lockdown I have paid there installment but some were left because I am going through financial crisis my job was lost these guys are not listening at all I want some time they will treaten you sir what should I do and this company claims as student loan providers
            Mar 14, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 12, 2024
            mPokket Customer Care's response
            Hi Saransh,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Hi ATTITUDE ERA,

            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Helpful
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            1 found this helpful
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              T
              Tejas Kumar Gayakwad
              Aug 18, 2020
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
              Resolved
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              Address: Kolkata

              Dear team why are you abusing I complained to rbi now on very higher note, during lockdown you charges me the penalty of rs 1000 even I am ready to pay the orignal repayment amount, I lost my job in this pandemic because of this I got late to pay but you have to understand the situation of pandemic, now rbi will deal with you if you do not clear my penalty.

              If you want to allow me to pay the orignal repayment amount call me on [protected]
              Mar 14, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response
              Hi Tejas,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              Sumanta mPokket's reply, Apr 10, 2022
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              Hi Tejas Kumar Gaikawad,

              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                H
                Harishwar N
                from Hāora, West Bengal
                Aug 17, 2020
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
                Resolved
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                They are not deleting my account.please help me to deactivate my mpokket account
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response
                Hi Harishwar N,

                Please DM us your registered number & we would certainly help you.

                Regards,
                Team mPokket.
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response
                Hi Harishwar N,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                Regards,
                Team mPokket.
                Please do it happen fast
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Hi Harishwar N,

                Please DM us your registered number & we would certainly help you.
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                  Psk09
                  Aug 16, 2020
                  Feb 12, 2024
                  This thread was updated on Feb 12, 2024
                  Resolved
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                  Resolved

                  There have been serveral timesi have been verbally tortured because of late payment and dues.
                  But the main problem is that they accessEd my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay.
                  But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
                  That caused a lot of personal iyssues
                  This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                  Please look itno this issue.
                  Mar 14, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 12, 2024
                  mPokket Customer Care's response
                  Hi Psk09,

                  Please DM us your registered number & we would certainly help you.

                  Regards,
                  Team mPokket.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Hi Psk09,

                  Please DM us your registered number & we would certainly help you.
                  Helpful
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                    H
                    Harishwar N
                    from Hāora, West Bengal
                    Aug 12, 2020
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
                    Resolved
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                    Resolved

                    Website: [email protected]

                    I want to deactivate my mpokket account. But they are not doing it.
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response
                    Hi Harishwar N,

                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                    Regards,
                    Team mPokket.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Hi Harishwar,

                    Our team has spoken to you & we believe your concern has been resolved.
                    Hi Harishwar,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      Harpreetsingh977
                      from Jalandhar, Punjab
                      Aug 12, 2020
                      Sep 20, 2023
                      This thread was updated on Sep 20, 2023
                      Resolved
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                      Address: 65, Shiva enclave zirakpur

                      I make loan repayment of mpokket but my amount debited from account and mpokket system said you payment fail
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Resolved
                      We are happy to address and resolve your concern.
                      We are happy to address and resolve your concern.
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                        Harpreetsingh977
                        from Jalandhar, Punjab
                        Aug 12, 2020
                        Sep 20, 2023
                        This thread was updated on Sep 20, 2023
                        Resolved
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                        Address: 65, Shiva enclave zirakpur

                        Yesterday i have paid an amount of rs 2201 my account was deducted rs 2201 successful but mpocket app say failed transaction app say open loan plz help and solve the problem i have provide screenshot of deducted amount to pay mpocket
                        Dec 5, 2020
                        Complaint marked as Resolved 
                        Resolved
                        We are happy to address and resolve your concern.
                        We are happy to address and resolve your concern.
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                          Saik777
                          Aug 10, 2020
                          Feb 12, 2024
                          This thread was updated on Feb 12, 2024
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                          Resolved

                          I paid my loan amount of 2708, after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through debit card (Screenshot is provided), as you can see payment has been made to mpokket and it was successful. The amount was paid but it is still showing that loan is due and the repayment has failed
                          Mar 14, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 12, 2024
                          mPokket Customer Care's response
                          Hi Kulkarni,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                          Regards,
                          Team mPokket.
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                          Hi Saik777,

                          We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                            vishal0030
                            Aug 9, 2020
                            Oct 1, 2023
                            This thread was updated on Oct 1, 2023
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                            Address: 54/C Hazra Road, 1st Floor, Kolkata – 700019

                            I have taken a loan from mpokket.
                            The principal was rs 9000 something. I have taken that loan for 3 months but due to financial crisis i couldn't pay the amount. When one extra month passed they started calling my family members, relatives, friends, colleagues and uses intolerant language and provides wrong information to all. Then i received a call from them and then one executive of company uses abusive words on call and i retaliate back. I then agreed upon making a payment of rs 11000 but they demanded rs 18000. I very clearly said no about such high interest and told them to do whatever they want and i will fight against this through legal terms. After that they haven't sent me any legal notice and then again they started calling my colleagues. Then i told them to come to my home take 11000 but they told me to make online payments to their personal accounts. I clearly disagreed upon that thing and then they again does the same stupidity of calling my friends and colleagues.
                            I also contacted my nearest police station regarding this and when sub inspector called him they just hang up the phone.
                            I want a proper solution regarding such fake apps and companies.
                            They misused my contacts and they have every single contact of mine with them. I am writing this letter to you so that you can provide me some sort of solution because i need your response to lodge an compplaint in cyber police regarding these frauds.
                            Nov 2, 2023
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 20, 2023
                            mPokket Customer Care's response
                            We would certainly get in touch with you & resolve your concern.
                            Verified Support
                            Oct 01, 2023
                            mPokket Customer Care's response
                            Hi Vishal0030,

                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            This is happening with me right now!!
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                              Veekshith Kumar
                              Aug 4, 2020
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
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                              Address: kolkata

                              I said I will pay money but they are calling to our relatives they have damaged my reputation I'm the person to pay the money but I'm not having money now
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response
                              Hi Veekshith,

                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Hi Veekshith Kumar,

                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                Vishall1227
                                Jul 31, 2020
                                Oct 1, 2023
                                This thread was updated on Oct 1, 2023
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                                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                RESPECTED SIR/ MADAM
                                I was repaying my loan amount through UPI option but when i entered the UPI vpa then I confirm the payment Of RS 2360 and as you can see in below screenshot the payment was successful received to mPokket Account but it was still show me the Payment was not received to you. And due to your slowness tomorrow you will pay me a fine and make my cibil become bad. 😤😡
                                The UPI Id was - [protected]@paytm from the payment was done And the ( UPI reference No[protected]
                                The payment was done on 29/07/2020 at 11:21 P.M
                                Kindly check and solve
                                I m vishal kumar and I had paid loan amount twins but first of my payment was successful but the mpokket did not accept my paid amount of Rs 2360 so kindly refund my amount as soon as possible and I tried to connect you but no one is answering me and replying my mail id.
                                Refund my amount as soon as possible.
                                Really a bad service too disappointed my issue as soon as possible sir because my due date is 30/07/2020.
                                Name- VISHAL KUMAR
                                Email - [protected]@gmail.com
                                P.no - [protected]

                                Thank you 🙏
                                Nov 11, 2023
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 20, 2023
                                mPokket Customer Care's response
                                Hi Vishal,

                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                Verified Support
                                Oct 01, 2023
                                mPokket Customer Care's response
                                Hi Vishal,

                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                We understand your concern. We would get in touch with you shortly & resolve your concern.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Our team has spoken to you & we believe your concern has been resolved
                                Our team has spoken to you & we believe your concern has been resolved
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Our team has spoken to you & we believe your concern has been resolved.
                                Our team has spoken to you & we believe your concern has been addressed.
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                                  Avinash1349
                                  Jul 31, 2020
                                  Feb 12, 2024
                                  This thread was updated on Feb 12, 2024
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                                  Sir,
                                  In this lockdown it is very tough to repay the principle amount and mpokket is charging penalty.
                                  I want my penalty to be removed and i'll pay the rest amount with intrest.
                                  I'll be very thankful for u i[censored] remove the penalty.
                                  Thankyou
                                  Mar 14, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 12, 2024
                                  mPokket Customer Care's response
                                  Hi Avinash,

                                  Please DM us your registered number & we would certainly help you.

                                  Regards,
                                  Team mPokket.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
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                                    Aryan Anjana Jaiswal
                                    Jul 20, 2020
                                    Oct 5, 2023
                                    This thread was updated on Oct 5, 2023
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                                    As per government regulations I only have to pay interest of particular amount which I had taken from mpocket. But they are charging 76 rupees per day as late fine of 86 days.Is it fair to charge this much amount from their loyal customer..?
                                    I never missed any EMI of mpocket.
                                    But now they are treating me like a slave. Even that I am trying to repay the amount at @50% fine. But they are saying to pay in half an hour @90% fine.
                                    Now i'm not capable to pay this much amount life 1800 for 1000 rupee, that's why I want to take legal action
                                    Nov 5, 2023
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 20, 2023
                                    mPokket Customer Care's response
                                    Hi Aryan,

                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    Verified Support
                                    Sep 22, 2023
                                    mPokket Customer Care's response
                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    Verified Support
                                    Oct 05, 2023
                                    mPokket Customer Care's response
                                    Hi Aryan,

                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    We understand your concern. We would get in touch with you shortly & resolve your concern.
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    Our team has spoken to you & we believe your concern has been resolved.
                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      simran alexa
                                      Jul 19, 2020
                                      Feb 12, 2024
                                      This thread was updated on Feb 12, 2024
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                                      Hlo sir/mam.. These are the details of an employee of yor company.. He was forcing me to pay money to him so i sent that money to his googlepay number.. Nd he didnt updated it yet.. Its been almost a mnth ago.. I paid him 2000rs on 9th of june.. His name is rajib sarkar.. Nd his number is-[protected].. Nd one of your employees pratik who is forcing me to pay money even after i told him the whole incident.. He says solve it on your own we dont care.
                                      Mar 14, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 12, 2024
                                      mPokket Customer Care's response
                                      Hi Simran,

                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                      Our team has spoken to you & we believe your concern has been resolved.
                                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                        Pʌʀɗeɘp Sɩnʛh
                                        Jul 14, 2020
                                        Oct 5, 2023
                                        This thread was updated on Oct 5, 2023
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                                        Address: Jakhanimayghildyalgaon tehri garhwal

                                        I paid loan but not to show paid in my mpocket application and i deducted money in my paytm account i am a student and i have not much more money tu pay it for loan please check this issue fastly
                                        Thakyou
                                        I have lroof of this payment and screen shots of payments
                                        Jul 18, 2023
                                        Complaint marked as Resolved 
                                        Sir I have mark all complained resolved thankyou so much
                                        We understand your concern. We would get in touch with you shortly & resolve your concern.
                                        suhe
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Our team has spoken to you & we believe your concern has been resolved.
                                        Our team has spoken to you & we believe your concern has been resolved.
                                        Our team has spoken to you & we believe your concern has been resolved.
                                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised concern as resolved.
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