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mPokket Complaints & Reviews

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Updated: May 3, 2026
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mPokket reviews & complaints page 65

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S
simrananubhav
from Bengaluru, Karnataka
Feb 10, 2020
Feb 12, 2024
This thread was updated on Feb 12, 2024
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This company gives fake loan to students and steal tha data from the mobile.
They abuses people calling them and stealing bank details and other important details like contact details.
They call people by Internet and uses abusive languages and threaten to leak privacy of the people.
An urgent action should be taken on this company and this fake company should be shut down.
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
Our team has spoken to you & we believe your concern has been resolved.
Hi Simran,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
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2 found this helpful
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    P
    Pradhee143
    from Bengaluru, Karnataka
    Dec 30, 2019
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
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    Address: Kolkata, West Bengal
    Website: Mpokket.com

    Sir, my loan repayment was cancelled
    But money was deducted from my
    Bank account. I had taken 2000inr loan at tenure of 2 months for which i have to pay 2350, but because of mcoins they asked only 2327. It was overdue for 8days and repaid 2455 via debit card, now my transaction failed and money was deducted. So please take necessary action.
    Mar 14, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 12, 2024
    mPokket Customer Care's response
    Hi Pradhee143,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
    We understand your concern. We would get in touch with you shortly & resolve your concern.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Our team has spoken to you & we believe your concern has been resolved.
    Hi Pradhee143,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
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      naveen billu
      from Mumbai, Maharashtra
      Aug 14, 2019
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Address: Krishna, Andhra Pradesh, 520004

      Sir, i've loan from mpokket of the amount of 10000rs they provided me the loan but the agreement links was thrown as an error they doesn't shown any agreement but making us to accept that agreement for money urgency after im accepting then they are sending loan agreement to the mail sir im in with some severe health issues i payed as much as i can but my condition physically, mentally, financially so bad to repay the amount but after reading that agreement it was making so tensed please help us i cannot pay that amount in the present situation
      Aug 17, 2019
      Complaint marked as Resolved 
      Anyone who's reading this please do not take this type of loans they don't even care your present situations thank you for consumer complaints sir/mada you are doing great job thank you
      Aug 24, 2019
      Updated by naveen billu
      Sir even though complaint was marked as resolve i'm still getting mails and messages from mpokket
      Aug 27, 2019
      Updated by naveen billu
      Sir i got a call from [protected]
      And im getting mails and messages
      Feb 05, 2020
      Updated by naveen billu
      Hello sir, i just did as you said on that time to this time but they are sending my details to my contacts list naming as defaulter to my photograph and saying that they are going to send my documents to defaulter and asking me to pay nearly rs.28000 for the loan amount i took as rs.10000 and also sending my photo as defaulter please help me to get out of this sir
      Feb 20, 2020
      Updated by naveen billu
      Sir my mpokket issue was gone so serious they've sending my photos amd videos as defaulter to everyone on my contact list and they are harrasing the people who are in my contact list blackmailing them to pay the amount or they will file a case against them also please help me sir its very URGENT
      I have paid my mpokket loan Rs 545 on 16/11/2019 the payment was successful but mpokket shows the payment was failed
      I had requested 500rupees in Mpokket app, they are saying that money had debited but money received is nothing by me
      We are happy to address and resolve your concern.
      We are happy to address and resolve your concern.
      We are happy to address and resolve your concern.
      Our team has spoken to you & we believe your concern has been resolved.
      Our team has spoken to you & we believe your concern has been resolved.
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        G
        Gantyadapavankumar
        from Mumbai, Maharashtra
        Aug 13, 2019
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Address: 36-94-278/3, arundhathinagar kancharapalem Visakhapatnam, 530008
        Website: Mpocket

        My money is deducted from my account but transaction failed through online to mpokket app ..happens on Aug 7 ..my account no: [protected].. account holder name : gantyada pavankumar..rs of 1175 was gone ..they told your bank will credit in three days but not happens..my money is not refunded
        I was again paid that money..on aug10 because the interest rate is increased dayby day by the mpokket ...
        Please see that my money is comeback to my account ...
        Thanking you
        Aug 9, 2023
        Complaint marked as Resolved 
        Solved
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Our team has spoken to you & we believe your concern has been resolved.
        Our team has spoken to you & we believe your concern has been resolved.
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          MiLin Chawla
          from Mumbai, Maharashtra
          Jul 17, 2019
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
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          Address: S-77 mahesh nagar 80 feet road, Lal kothi, 302015
          Website: Www.mpokket.com

          Well it's a loan providing company.in past i take the few loans and i repaid on times. But now its not shown any amount for borrowing. I'm also contact them but they do not give me proper reason or response. What is the reason behind of this and i need money urgently.
          Now this company is providing very worst service. At which time i need money in urgency that time they do not give me.
          So pls help me further in this and resolve my issue asap.

          Thank you
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response
          Our team has spoken to you & we believe your concern has been resolved.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved.
          Our team has spoken to you & we believe your concern has been resolved.
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            K
            kashif ridaan
            from Guntur, Andhra Pradesh
            Jul 2, 2019
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
            Resolved
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            Resolved

            I paid the amount of rupees 2400 to the mpokket through the paytm upi on 21/06/2019 the amount of rupees 2400 the amount has been debited from account but the merchant didnt received the money and the merchant is saying that the transaction is failure and money not recived so please solve my problem as soon as possible aur refund my money aur solve my problem
            Jul 2, 2019
            Complaint marked as Resolved 
            how it has been solve they are still saying that the transacation was failure please solve my problem this the mpokket emails ([email protected]) ([email protected])
            Jul 02, 2019
            Updated by kashif ridaan
            it has been not solved

            I repaid my loan amount of Rs.525. At first, mpokket showed transaction is successful. But, later they showed transaction is unsuccessful and money got deducted from my bank account.I did not get my refund back. I submitted all the documents they asked, but they did not take any action. Please take necessary actions to get my money back.
            We are happy to address and resolve your concern.
            We are happy to address and resolve your concern.
            Our team has spoken to you & we believe your concern has been resolved.
            Our team has spoken to you & we believe your concern has been resolved.
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              L
              Laxman N Desai
              from Mumbai, Maharashtra
              Jun 7, 2019
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
              Resolved
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              I have done my mpokket loan payment through Paytm through my bank debit card my transaction got failed and loan payment got cancelled they dint receive any failed transaction message I to dint get any failed transaction message but money deducted from my bank so please do refund as early as possible i hve to pay my loan 7 working days completed but still I didn't get any refund frm u
              Mar 14, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response
              Hi Utkarsh Kumar Gupta,

              Our team has spoken to you & we believe your concern has been addressed.
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response
              Hi Laxman,

              Our team has spoken to you & we believe your concern has been addressed.
              Dear sir/mam,

              My registered mpokket mobile number is [protected]. I have submitted loan request at morning before 10 am the loan is approved but i have not received any amount till now.

              Kindly help me and I am trying to contact at your customer care number but I didn't get any response.

              Thank you

              Utkarsh kumar gupta

              [protected]

              [protected]@gmail.com
              We understand your concern. We would get in touch with you shortly & resolve your concern.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Hi Utkarsh Kumar Gupta,

              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Helpful
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              5 found this helpful
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