Submit a Complaint
Claimed

mPokket Complaints & Reviews

mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
Resolved
1255
Unresolved
32
Amazing! 🤩 It’s great to see how mPokket is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. mPokket’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Loans
mPokket
Rank #1-20

mPokket reviews & complaints page 65

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanjo828
from Alappuzha, Kerala
Sep 19, 2019
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

my transaction is failed, but the money has been debited from my account on mpokket

Address: Thengumthottathil (h) melukavu p.o melukavu, 686652
Website: Mpokket.com

I repaid my loan amount of rs.525. At first, mpokket showed transaction is successful. But, later they showed transaction is unsuccessful and money got deducted from my bank account. I did not get my refund back. I submitted all the documents they asked, but they did not take any action. Please take necessary actions to get my money back. And the merchant is saying that the transaction is failure and money not recived...
Helpful
22 other people found this review helpful
22 found this helpful
16 Comments
Report
Copy
Shobhit777
from Delhi, Delhi
Aug 17, 2019
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

money deduction from my bank account

Address: Kolkata, Ghaziabad, Uttar Pradesh, 201005

I taked a loan amount of 2000 and i have to return 2175 n 10/08/2019.
On 10th august i pay the amount but my money deduct from my bank account my from the mpokket side transcation has been cancelled and my money didn't get back and i informed to mpokket about it but they are not taking any action and they are started charge late fee on my principal amount which i have to pay.
So please help me....
Helpful
2 other people found this review helpful
2 found this helpful
3 Comments
Report
Copy
N
naveen billu
from Mumbai, Maharashtra
Aug 14, 2019
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
Report
Copy
Resolved

Address: Krishna, Andhra Pradesh, 520004

Sir, i've loan from mpokket of the amount of 10000rs they provided me the loan but the agreement links was thrown as an error they doesn't shown any agreement but making us to accept that agreement for money urgency after im accepting then they are sending loan agreement to the mail sir im in with some severe health issues i payed as much as i can but my condition physically, mentally, financially so bad to repay the amount but after reading that agreement it was making so tensed please help us i cannot pay that amount in the present situation
Aug 17, 2019
Complaint marked as Resolved 
Anyone who's reading this please do not take this type of loans they don't even care your present situations thank you for consumer complaints sir/mada you are doing great job thank you
Aug 24, 2019
Updated by naveen billu Sir even though complaint was marked as resolve i'm still getting mails and messages from mpokket
Aug 27, 2019
Updated by naveen billu Sir i got a call from [protected]
And im getting mails and messages
Feb 05, 2020
Updated by naveen billu Hello sir, i just did as you said on that time to this time but they are sending my details to my contacts list naming as defaulter to my photograph and saying that they are going to send my documents to defaulter and asking me to pay nearly rs.28000 for the loan amount i took as rs.10000 and also sending my photo as defaulter please help me to get out of this sir
Feb 20, 2020
Updated by naveen billu Sir my mpokket issue was gone so serious they've sending my photos amd videos as defaulter to everyone on my contact list and they are harrasing the people who are in my contact list blackmailing them to pay the amount or they will file a case against them also please help me sir its very URGENT
View replies
I have paid my mpokket loan Rs 545 on 16/11/2019 the payment was successful but mpokket shows the payment was failed
Reply
I had requested 500rupees in Mpokket app, they are saying that money had debited but money received is nothing by me
Reply
We are happy to address and resolve your concern.
Reply
We are happy to address and resolve your concern.
Reply
We are happy to address and resolve your concern.
Reply
Our team has spoken to you & we believe your concern has been resolved.
Reply
Our team has spoken to you & we believe your concern has been resolved.
Reply
Helpful
Found this helpful?
7 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Gantyadapavankumar
    from Mumbai, Maharashtra
    Aug 13, 2019
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
    Resolved
    Report
    Copy
    Resolved

    Address: 36-94-278/3, arundhathinagar kancharapalem Visakhapatnam, 530008
    Website: Mpocket

    My money is deducted from my account but transaction failed through online to mpokket app ..happens on Aug 7 ..my account no: [protected].. account holder name : gantyada pavankumar..rs of 1175 was gone ..they told your bank will credit in three days but not happens..my money is not refunded
    I was again paid that money..on aug10 because the interest rate is increased dayby day by the mpokket ...
    Please see that my money is comeback to my account ...
    Thanking you
    Aug 9, 2023
    Complaint marked as Resolved 
    Solved
    View replies
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
    Reply
    Helpful
    Found this helpful?
    12 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      MiLin Chawla
      from Mumbai, Maharashtra
      Jul 17, 2019
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
      Resolved
      Report
      Copy
      Resolved

      Address: S-77 mahesh nagar 80 feet road, Lal kothi, 302015
      Website: Www.mpokket.com

      Well it's a loan providing company.in past i take the few loans and i repaid on times. But now its not shown any amount for borrowing. I'm also contact them but they do not give me proper reason or response. What is the reason behind of this and i need money urgently.
      Now this company is providing very worst service. At which time i need money in urgency that time they do not give me.
      So pls help me further in this and resolve my issue asap.

      Thank you
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been resolved.
      View replies
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
      Reply
      Helpful
      Found this helpful?
      15 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kashif ridaan
        from Guntur, Andhra Pradesh
        Jul 2, 2019
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
        Resolved
        Report
        Copy
        Resolved

        I paid the amount of rupees 2400 to the mpokket through the paytm upi on 21/06/2019 the amount of rupees 2400 the amount has been debited from account but the merchant didnt received the money and the merchant is saying that the transaction is failure and money not recived so please solve my problem as soon as possible aur refund my money aur solve my problem
        Jul 2, 2019
        Complaint marked as Resolved 
        how it has been solve they are still saying that the transacation was failure please solve my problem this the mpokket emails ([email protected]) ([email protected])
        Jul 02, 2019
        Updated by kashif ridaan         it has been not solved

        View replies
        I repaid my loan amount of Rs.525. At first, mpokket showed transaction is successful. But, later they showed transaction is unsuccessful and money got deducted from my bank account.I did not get my refund back. I submitted all the documents they asked, but they did not take any action. Please take necessary actions to get my money back.
        Reply
        We are happy to address and resolve your concern.
        Reply
        We are happy to address and resolve your concern.
        Reply
        Our team has spoken to you & we believe your concern has been resolved.
        Reply
        Our team has spoken to you & we believe your concern has been resolved.
        Reply
        Helpful
        Found this helpful?
        5 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Laxman N Desai
          from Mumbai, Maharashtra
          Jun 7, 2019
          Feb 12, 2024
          This thread was updated on Feb 12, 2024
          Resolved
          Report
          Copy
          Resolved

          I have done my mpokket loan payment through Paytm through my bank debit card my transaction got failed and loan payment got cancelled they dint receive any failed transaction message I to dint get any failed transaction message but money deducted from my bank so please do refund as early as possible i hve to pay my loan 7 working days completed but still I didn't get any refund frm u
          Mar 14, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 12, 2024
          mPokket Customer Care's response           Hi Utkarsh Kumar Gupta,

          Our team has spoken to you & we believe your concern has been addressed.
          Verified Support
          Feb 12, 2024
          mPokket Customer Care's response           Hi Laxman,

          Our team has spoken to you & we believe your concern has been addressed.
          View replies
          Dear sir/mam,

          My registered mpokket mobile number is [protected]. I have submitted loan request at morning before 10 am the loan is approved but i have not received any amount till now.

          Kindly help me and I am trying to contact at your customer care number but I didn't get any response.

          Thank you

          Utkarsh kumar gupta

          [protected]

          [protected]@gmail.com
          Reply
          We understand your concern. We would get in touch with you shortly & resolve your concern.
          Reply
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Reply
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Reply
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Reply
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Reply
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Reply
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Reply
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Reply
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Reply
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Reply
          Hi Utkarsh Kumar Gupta,

          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Reply
          Helpful
          5 other people found this review helpful
          5 found this helpful
          12 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            Related businesses

            Kreditzy
            1
            (46)
            StashFin
            3
            (1303)
            Reliance Money
            1.8
            (380)