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Updated: Aug 12, 2026
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mPokket reviews & complaints page 65

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A
Ankit Sharma 12
Feb 21, 2020
Sep 22, 2023
This thread was updated on Sep 22, 2023
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I just sent request of rs 500 loan. But i didn't got the money in my paytm no i provided them. Now i want to cancel that loan application and also want to delete my account permanently. But they are not doing anything. So help me with this. I want my account deleted now and don't want that 500 rs loan also. So i want both these canceled right away.
Oct 23, 2023
Complaint marked as Resolved 
Verified Support
Sep 04, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
Verified Support
Sep 11, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
Verified Support
Sep 22, 2023
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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This is my second time I'm facing problem with the mpokket loan, I have requested for 2000 and the loan has been approved and yet I have not received a single penny from the company. Please look on the issues, or else who will payback that amount without even getting in bank account, I want to resolve the issues immediately. Thank you
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Amount debited but not credited to my bank account i have requested for 2000 loan is approved but i didn't recieve money i want to resolve this issue immediately. Thank you
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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5 other people found this review helpful
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    G
    Gaddam Santoshkumar
    Feb 19, 2020
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
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    Address: Karimnagar, Andhra Pradesh, 505001

    Dear sir,
    I'm getting a mail reminder regarding the overdue email amount on a daily basis, which is irritating me such email reminders at my email address...
    I have asked for them to send a statement of account details of my loan details, but, they are saying simply, we are not able to trace your email address with contact number, then, why i'm getting such reminder emails for overdue emi amount to clear on a daily basis?
    Please help me to resolve the issue on priority.
    Regards,
    Santosh kumar gaddam
    [protected]@gmail.com
    Mar 14, 2024
    Complaint marked as Resolved 
    Feb 20, 2020
    Updated by Gaddam Santoshkumar     Every day getting a reminder email for the overdue amount to clear, why? Not able to understand
    Verified Support
    Feb 12, 2024
    mPokket Customer Care's response     Hi Santosh,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    View replies
    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Our team has spoken to you & we believe your concern has been resolved.
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    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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    Our team has spoken to you & we believe your concern has been resolved.
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      S
      simrananubhav
      from Bengaluru, Karnataka
      Feb 10, 2020
      Feb 12, 2024
      This thread was updated on Feb 12, 2024
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      This company gives fake loan to students and steal tha data from the mobile.
      They abuses people calling them and stealing bank details and other important details like contact details.
      They call people by Internet and uses abusive languages and threaten to leak privacy of the people.
      An urgent action should be taken on this company and this fake company should be shut down.
      Mar 14, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 12, 2024
      mPokket Customer Care's response       We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
      View replies
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      Reply
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
      Reply
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
      Reply
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
      Reply
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
      Reply
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
      Reply
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
      Reply
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
      Reply
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
      Reply
      Hi Simran,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      Reply
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      2 other people found this review helpful
      2 found this helpful
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        P
        Pradhee143
        from Bengaluru, Karnataka
        Dec 30, 2019
        Feb 12, 2024
        This thread was updated on Feb 12, 2024
        Resolved
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        Address: Kolkata, West Bengal
        Website: Mpokket.com

        Sir, my loan repayment was cancelled
        But money was deducted from my
        Bank account. I had taken 2000inr loan at tenure of 2 months for which i have to pay 2350, but because of mcoins they asked only 2327. It was overdue for 8days and repaid 2455 via debit card, now my transaction failed and money was deducted. So please take necessary action.
        Mar 14, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 12, 2024
        mPokket Customer Care's response         Hi Pradhee143,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        View replies
        We understand your concern. We would get in touch with you shortly & resolve your concern.
        Reply
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Reply
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Reply
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Reply
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Reply
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Reply
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Reply
        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
        Reply
        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
        Reply
        Our team has spoken to you & we believe your concern has been resolved.
        Reply
        Hi Pradhee143,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        Reply
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          N
          naveen billu
          from Mumbai, Maharashtra
          Aug 14, 2019
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
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          Address: Krishna, Andhra Pradesh, 520004

          Sir, i've loan from mpokket of the amount of 10000rs they provided me the loan but the agreement links was thrown as an error they doesn't shown any agreement but making us to accept that agreement for money urgency after im accepting then they are sending loan agreement to the mail sir im in with some severe health issues i payed as much as i can but my condition physically, mentally, financially so bad to repay the amount but after reading that agreement it was making so tensed please help us i cannot pay that amount in the present situation
          Aug 17, 2019
          Complaint marked as Resolved 
          Anyone who's reading this please do not take this type of loans they don't even care your present situations thank you for consumer complaints sir/mada you are doing great job thank you
          Aug 24, 2019
          Updated by naveen billu           Sir even though complaint was marked as resolve i'm still getting mails and messages from mpokket
          Aug 27, 2019
          Updated by naveen billu           Sir i got a call from [protected]
          And im getting mails and messages
          Feb 05, 2020
          Updated by naveen billu           Hello sir, i just did as you said on that time to this time but they are sending my details to my contacts list naming as defaulter to my photograph and saying that they are going to send my documents to defaulter and asking me to pay nearly rs.28000 for the loan amount i took as rs.10000 and also sending my photo as defaulter please help me to get out of this sir
          Feb 20, 2020
          Updated by naveen billu           Sir my mpokket issue was gone so serious they've sending my photos amd videos as defaulter to everyone on my contact list and they are harrasing the people who are in my contact list blackmailing them to pay the amount or they will file a case against them also please help me sir its very URGENT
          View replies
          I have paid my mpokket loan Rs 545 on 16/11/2019 the payment was successful but mpokket shows the payment was failed
          Reply
          I had requested 500rupees in Mpokket app, they are saying that money had debited but money received is nothing by me
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          We are happy to address and resolve your concern.
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          We are happy to address and resolve your concern.
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          We are happy to address and resolve your concern.
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          Our team has spoken to you & we believe your concern has been resolved.
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          Our team has spoken to you & we believe your concern has been resolved.
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            G
            Gantyadapavankumar
            from Mumbai, Maharashtra
            Aug 13, 2019
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
            Resolved
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            Address: 36-94-278/3, arundhathinagar kancharapalem Visakhapatnam, 530008
            Website: Mpocket

            My money is deducted from my account but transaction failed through online to mpokket app ..happens on Aug 7 ..my account no: [protected].. account holder name : gantyada pavankumar..rs of 1175 was gone ..they told your bank will credit in three days but not happens..my money is not refunded
            I was again paid that money..on aug10 because the interest rate is increased dayby day by the mpokket ...
            Please see that my money is comeback to my account ...
            Thanking you
            Aug 9, 2023
            Complaint marked as Resolved 
            Solved
            View replies
            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved.
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            Our team has spoken to you & we believe your concern has been resolved.
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              M
              MiLin Chawla
              from Mumbai, Maharashtra
              Jul 17, 2019
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
              Resolved
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              Resolved

              Address: S-77 mahesh nagar 80 feet road, Lal kothi, 302015
              Website: Www.mpokket.com

              Well it's a loan providing company.in past i take the few loans and i repaid on times. But now its not shown any amount for borrowing. I'm also contact them but they do not give me proper reason or response. What is the reason behind of this and i need money urgently.
              Now this company is providing very worst service. At which time i need money in urgency that time they do not give me.
              So pls help me further in this and resolve my issue asap.

              Thank you
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
              View replies
              Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number explaining your issue in detail & we would certainly help you.
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              Our team has spoken to you & we believe your concern has been resolved.
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              Our team has spoken to you & we believe your concern has been resolved.
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                K
                kashif ridaan
                from Guntur, Andhra Pradesh
                Jul 2, 2019
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                I paid the amount of rupees 2400 to the mpokket through the paytm upi on 21/06/2019 the amount of rupees 2400 the amount has been debited from account but the merchant didnt received the money and the merchant is saying that the transaction is failure and money not recived so please solve my problem as soon as possible aur refund my money aur solve my problem
                Jul 2, 2019
                Complaint marked as Resolved 
                how it has been solve they are still saying that the transacation was failure please solve my problem this the mpokket emails ([email protected]) ([email protected])
                Jul 02, 2019
                Updated by kashif ridaan                 it has been not solved

                View replies
                I repaid my loan amount of Rs.525. At first, mpokket showed transaction is successful. But, later they showed transaction is unsuccessful and money got deducted from my bank account.I did not get my refund back. I submitted all the documents they asked, but they did not take any action. Please take necessary actions to get my money back.
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                We are happy to address and resolve your concern.
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                We are happy to address and resolve your concern.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  L
                  Laxman N Desai
                  from Mumbai, Maharashtra
                  Jun 7, 2019
                  Feb 12, 2024
                  This thread was updated on Feb 12, 2024
                  Resolved
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                  I have done my mpokket loan payment through Paytm through my bank debit card my transaction got failed and loan payment got cancelled they dint receive any failed transaction message I to dint get any failed transaction message but money deducted from my bank so please do refund as early as possible i hve to pay my loan 7 working days completed but still I didn't get any refund frm u
                  Mar 14, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 12, 2024
                  mPokket Customer Care's response                   Hi Utkarsh Kumar Gupta,

                  Our team has spoken to you & we believe your concern has been addressed.
                  Verified Support
                  Feb 12, 2024
                  mPokket Customer Care's response                   Hi Laxman,

                  Our team has spoken to you & we believe your concern has been addressed.
                  View replies
                  Dear sir/mam,

                  My registered mpokket mobile number is [protected]. I have submitted loan request at morning before 10 am the loan is approved but i have not received any amount till now.

                  Kindly help me and I am trying to contact at your customer care number but I didn't get any response.

                  Thank you

                  Utkarsh kumar gupta

                  [protected]

                  [protected]@gmail.com
                  Reply
                  We understand your concern. We would get in touch with you shortly & resolve your concern.
                  Reply
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Reply
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Reply
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Reply
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Reply
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Reply
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Reply
                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                  Reply
                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                  Reply
                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                  Reply
                  Hi Utkarsh Kumar Gupta,

                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                  Reply
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                  5 other people found this review helpful
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                    Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
                    mPokket
                    Thank you for sharing your concern. We will review the matter and get back to you shortly with an appropriate resolution.
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