[Resolved]  Mpokket — Charging high amount of interest in lockdown period

My name is kancharlapalli sirisha. I have taken the loan in mpokket loan application on march 12 2020. Amount 10, 000 & with adding interest it is 10, 575. It's due date 11 may 2020. Everyone o[censored]s knows that the whole country was lockdown on march 22 & it's continued. According to rbi guidelines the monitorium is extended till august 31st. It should be followed by every financial institutions & linkedup companies. Now i had penalty of 18, 207. How can i pay in this pandemic situation. It's student loan
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Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response
Hi Sirisha,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
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Comments

Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Our team has spoken to you & we believe your concern has been resolved.
Hi Sirisha,

Our team has spoken to you & we believe your concern has been resolved.

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