Mpokket — My Overdue not clear after all Payment, Clear Overdue Payment Status in CIBIL Report

Dear Mpocket Support Team,

I am writing to express my frustration regarding an ongoing issue with my account that has yet to be resolved despite numerous follow-ups over the past two years. I have fully cleared all outstanding dues with Mpocket, but my CIBIL report continues to show a pending payment under my account. This is significantly impacting my CIBIL score and causing unnecessary complications in my financial profile.

Despite reaching out to your support team multiple times, I have not received a satisfactory resolution to this issue. I request that you urgently update my payment status with CIBIL to reflect that all dues have been cleared.

Please confirm the steps being taken to resolve this matter at the earliest. Your assistance is essential, and I hope to see prompt action from your side.

Thank you for your attention to this matter.