Mpokket — Update my lost mobile number

Sir I have an old approved profile on my previous number which is [protected]
But now that number got permanently disabled I faced some problems but I paid my all the overdues by the given link by mpokket now they are giving no response about my number change request they says every time to get access to that number and it's not possible sir my new mobile number is [protected] please kindly help me sir I am facing a lot of problems because of it
Thanks