[Resolved]  Mpokket — No response on deletion of the mPokket account permanently

Address: 18, Ground Floor, Trinity Circle, Prestige Tristar 37, Halasuru, Yellappa Chetty Layout, Bengaluru, Karnataka 560042

So, as you all know mpokket is a loan app and i opened the account at some emergency but now i want to clear my cibil because of my current educational purposes and i want a noc as i have no due remaining in the app. I have been persistently sending mail to [protected]@mpokket.com like more than 10 times and i have not received any support from them regarding the deletion instead they keep on calling me to borrow some money and ask me to take loans! And do you think this is a joke? I want to clear all my cibil so that i can live my life the way i want and i have no due too then why are they doing this? Not poor but worst customer service ever and they say they don't even know provide a option in the app or their customer support call line for account deletion. I sincerely request this complaint to be heard so that i will be able to continue my studies and close this mpokket account permanently.
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Apr 11, 2025
Complaint marked as Resolved 
Aug 12, 2024
Updated by Krishna Priyan 1415
they are again replying me on how to update my credit limit instead of my problem. my problem is to delete my mpokket account permanently!
Verified Support
Mar 11, 2025
mPokket Customer Care's response
"We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
"
 
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