[Resolved]  Mpokket — Primary device problem

I have taken a loan from your company and its running smoth from last 3_4 month and I just update my phone version nothing else and today I make payment of loan and when I try to get loan again it's seems a error that your device is change but I did not change my device ...

Pls resolve the issue as soon as possible ...

As my first loan phone is same as today ...
Reg no [protected]
Name Tanvir ahamad
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Mar 11, 2024
Complaint marked as Resolved 
Verified Support
Feb 09, 2024
mPokket Customer Care's response
Our team has spoken to you & we believe your concern has been resolved.
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Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number explaining your issue in detail & we would certainly help you.
Please DM us your registered number explaining your issue in detail & we would certainly help you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Our team has spoken to you & we believe your concern has been resolved.
Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.

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