[Resolved]  Mpokket — Regarding loan settlement and closure and removal of overdue amount

Hello,
I am Himanshu Bagri and this mail is regarding loan settlement and closure. Since I was promised before that my penalty amount will be removed and I have to pay only principal amount but I haven't received any update regarding this.
I am a student and I didn't get any of the pocket money from my family. Also my family is facing a financial crisis.
I want to close the Mppoket loans. Hence I humbly request you to please remove the penalty amount and share me the link for making the final payment of the principle amount and provide me NOC for that.
My registered mobile number is [protected]
Regards,
Himanshu bagri

I have tried to contact customer support and dropped many mails but got no response from anyone
my reg email id is [protected]@gmail.com