[Resolved]  Mpokket — Regarding paid installment

Hii there, i am kaushlendra singh customer of your m pocket app
registered number - [protected]
email - kaushlendra.[protected]@gmail.com
referal no - REF17801323


sir i am here to complain that my loan no -MKE2B71652BID[protected] has a repayment schedule of rupees 955 on 4 may 2024 and i have made that payment from my debit card to your app i also got confirmation email of payment but your app is showing that installment unpaid and charges late fees and also reduces my credit score i ask to to resolve that issue otherwise i have to go for the legal action regarding the deduction in my credit score after paying my installment . it is your fault that the payment did not showing i got the confirmation mail
kindly resolve my issue as soon as possible
thank you
kaushlendra singh