[Resolved]  Mpokket — Threat to privacy

Address:54/C Hazra Road, 1st Floor, Kolkata – 700019

I have taken a loan from mpokket.
The principal was rs 9000 something. I have taken that loan for 3 months but due to financial crisis i couldn't pay the amount. When one extra month passed they started calling my family members, relatives, friends, colleagues and uses intolerant language and provides wrong information to all. Then i received a call from them and then one executive of company uses abusive words on call and i retaliate back. I then agreed upon making a payment of rs 11000 but they demanded rs 18000. I very clearly said no about such high interest and told them to do whatever they want and i will fight against this through legal terms. After that they haven't sent me any legal notice and then again they started calling my colleagues. Then i told them to come to my home take 11000 but they told me to make online payments to their personal accounts. I clearly disagreed upon that thing and then they again does the same stupidity of calling my friends and colleagues.
I also contacted my nearest police station regarding this and when sub inspector called him they just hang up the phone.
I want a proper solution regarding such fake apps and companies.
They misused my contacts and they have every single contact of mine with them. I am writing this letter to you so that you can provide me some sort of solution because i need your response to lodge an compplaint in cyber police regarding these frauds.
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Nov 2, 2023
Complaint marked as Resolved 
Verified Support
Sep 20, 2023
mPokket Customer Care's response
We would certainly get in touch with you & resolve your concern.
Verified Support
Oct 01, 2023
mPokket Customer Care's response
Hi Vishal0030,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Complaint comments 

Comments

This is happening with me right now!!
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

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    mPokket Phone
    +91 33 6645 2400
    mPokket Address
    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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