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[Resolved]  MRF Limited — manufacturing defect in back two tyres of auto

On 01.10.2019, purchased 'piaggio vehicle' from 'madhava diesels - budaun, up'. Within 10 days of purchase of said vehicle back two tyres of my vehicle got expounded. On said issue, i connected purchasing company, whereby executive of company further suggested to connect mrf company whose tyres were fixed in the vehicle.
Accordingly, i connected mrf company via customer care and, executive of customer care gave me contact no. Of mr. Gaurav (Area deputy manager) bareilly. Mr. Gaurav advised to submit claim replacement at 'mrf kumar tyres, bisoli road, arifpur navada, budaun, up'.
On 13.02.2020, i submitted claim replacement for two tyres vide reference no. '70057', on account of which the company said reply will be given within 7 working days.
Thereby, i received two messages subject to no.[protected]Sl no. [protected]) and no.[protected]Sl no. [protected]) and stated that 'as per claim no manufacturing defect found'. On receipt of said messages, i again contacted mr. Gaurav and explained him everything, thereby he specifically said 'new vehicles manufactured by companies uses 4-ply tyres which are low quality products and thus, no warranty or guarantee exists in this regard. Also said that you need to purchase back two tyres on our own expense.' he further stated that the company owns no responsibility towards 4-ply tyres.
I hereby, while submitting present complaint states that i have invested my hard earned money in purchase of said vehicle, and thereby within 10 days i am being under pressure for purchase of new tyres. Kindly, provide your kind assistance while making company liable to replace my expounded tyres with good quality of tyres with warranty or guarantee in future.
manufacturing defect in back two tyres of auto
manufacturing defect in back two tyres of auto
manufacturing defect in back two tyres of auto
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Complaint marked as Resolved Mar 9, 2020
Not Resolved

Complaint Status


[Feb 22, 2020] MRF Tyres customer support has been notified about the posted complaint.
Updated by vinaygorahakumar Feb 28, 2020 HI,

In reference to complaint filed by me on 22.02.2020 against MRF tyres, it is a kind request to kindly look into matter as no response has been made by MRF Tyres customer support till date.

Vinay Kumar
[protected]
Updated by vinaygorahakumar Feb 28, 2020 Myself vinay kumar and my mail id is [protected]@gmail.com.please give me reply on this and I want my replacement of my tyre on urgent basis.
Updated by vinaygorahakumar Mar 09, 2020 what is the status ????????????
Updated by vinaygorahakumar Mar 11, 2020 Not Resolved
Updated by vinaygorahakumar Mar 21, 2020 I think, this is a fake site because no action on my complaints.
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