MRF — regarding poor quality of tyre

Address:

842001

To whom it may concerned i have bought honda aviator scooty rear tyre of size 10 53 j of mrf two months ago from a retail shop shyam agency in muzaffarpur bihar. Today suddenly tyre blasted in a way with a huge sound. When i could understand anything the tyre become empty of air. I looked there was a cut of blast along 8 cm from right side. I have attached the pictures have a look through them. Although my scooter daily running is below 10 km. Then how can it is possible within 2 months. Tyre life is 3 years and shopkeeper also told you will ride tension free upto 3 years. Its means you are making the customer fool by giving very poor quality of product and taking huge amount of money. Sir please take a right action through it and replace the tyre. Its my fault that i have trusted on your brand. Your brand doesn't deserve the trust. We are wasting our valuable money by buying your products. Please take the initiative step regarding this complaint.