MRF Tyres — Defective Tyres - Alto K-10

Address:	MRF LTD, 114 GREAMS ROAD, CHENNAI 600006
Website:	consumer complaints

I purchased 4 nos 155/65 R13 Tyres from Singh Tyre World, Sainikpuri, Secunderabad on 6/8/2020 for my ALTO K-10. On that day itself I did the Wheel balancing & alignment from there itself. To my surpise one tyre got damaged - side cut on the tyre occurred naturally - within 3000kms of driving. I submitted the defective tyre to them on 13/7/2021 for replacement. On 15/7/2021 I received a reply from MRF Service Person that this was due to some sudden impact with a sharp object. I really don't understand, how do they expect the Tyres not be in contact with Stones while driving in India. The tyres which has high profile should withstand such impact rather than getting cut due to such impacts, which is purely manufacturing defects. KRISHNA KUMAR, B4/94, LANE NO.5, MADHAVAPURI, SAINIKPURI, SECUNDERABAD 500094. MBL [protected]