MRF Tyres — faulty mrf tyres

Address:

Mumbai City, Maharashtra, 400081

I had bought 3 MRF tyres from Modi Hyundai service centre in Bhandup, Mumbai which on my request (I trusted MRF only) the service centre purchased it from MRF dealer in July 2017 and it was hardly 6 months and my 2 tyres had faults like 1 tyre had value leakage and other tyre had 2 punctures.I am a lady driver so as soon as the person told there was puncture he asked me should i repair it i told yes please fix the puncture.i reported this to Modi Hyundai service centre and they gave ‭me contact number of a guy called Mukesh(‭+[protected]‬).I kept calling him each time explaining my issue and he kept saying "we will do" but never did he take ownership and solved my problem. So i kept getting in touch with Modi Hyundai service centre and they called me multiple times to take photos of the tyre and send them to Mukesh.I went to the service centre so they can take some action but they did noting.Today i went to service centre and they told we will go to Super tyre store in mulund west, there they told me to go another centre which is on LB S marg mulund west and they took the punctured tyre and told there is no air leakage and.This is pathetic that a genuine company like MRF has such cheating dealers. Eventually i am at loss of 10000 rupees and making multiple rounds just to hear that we cannot fix this issue. i have totally lost trust in MRF and i wont prefer neither suggest anyone to buy MRF tyres.The tyres was going flat each week so i had to fill in air each week, spotting this as problem i asked the servicing guy to check the problem and he identified there were 2 puncture.Tell me as a lady driver am i supposed to wait for MRF supprot to come and fix the problem or i will get it fixed.Common people have some basic sense in a country like india u want a girl to wait for MRF support guys to come and fix the issue and i will keep waiting in dark place so u can come when u will be free.

I am totally dissatisfied and i will take this to consumer court and social media.