[Resolved] MRF Tyres — Manufacturing defect of MRF ZVTV-Reg.

swweeta

Address:

MRF Tire

I replaced two tire of MRF/ZVTV/175/65-14 of my car Honda/Jazz on dated 30.11.2020 and after driving approx 100 Km of car and I got it noticed that there were two small unusual bloating on one of the tire on dated 14.12.2020 and in this regard the same has been informed to shopkeeper where the tire had been replaced from M/s Virani tyres/ dealer/Kharghar/Navi mumbai. They informed that the company would replace it because it is manufacturing defect but yesterday on 30.12.2020, they informed that the company is not responding. It is therefore, requested to look into the matter as I have been using MRF tires for the last 15 years but no such issue has been arose. I herey by uploading all the communication as well as claim copy/tire image and cash memo.

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Jan 7, 2021

Complaint marked as Resolved

company has taken quick action to resolve the issue immediately.

MRF Tyres customer support has been notified about the posted complaint.

Jan 01, 2021

Updated by swweeta no response has been given by the company and this is showing how the pathetic response of the company.

Jan 07, 2021

Updated by swweeta my complaint has been resolved and company has changed the tire and accordingly inform. Thangs to MRF team

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Comments

indu1915

from Hyderabad, Telangana

Jan 8, 2022

Got a new car from kia on 2nd oct20 and on 28th dec21 noticed the bubble in one tyre and approached kia service, they simply said it is not a manufacture defect and after long conversation they had sent a tyre to MRF and after couple of days they given a letter stating rejected due to polyester break/ pinch cut due to sudden impact… funny part is without inspection of alloy wheel how can they come to conclusion and it’s a simple inspection to satisfy the customer as they are already ready with their answer as rejected…
In my past experience I have faced same issue with Maruti and appollo tyres after vehicle purchase of 2 years but still it got exchanged….that’s called the service…worst service by kia and MRF.