MRF Tyres — Tyre replacement request | |||
22nd feb 2017 without prejudice Through : email & courier service /reminder To, 1. mr. k. m. mammen - chairman 2. mr. arun mammen -managing director 3. manager/incharge o[censored]nit – unit no 7, 8, 9 a. r building, shre raj laxmi commercial complex, bhiwandi – thane-421302 4. super tyres, bhayander east - near state bank of india, thane 401107 [protected] Sub: request for replacement of manufacturing defective tyre -01 dated 15/02/2017 Dear sir, We are reputed and loyal customer of your brand and using your company tyres from last 14 years. With reference to above subject we would like to inform you that we have found manufacturing defect in one tyre prescribed in claim forwarding document ref no 8807 which is attached for reference. In connection of above we have received call of your company representative from bhiwandi warehouse asking about the type manufacturing defect.in order to proceed further please furnish us said tyre test report information in prescribed format to take matter further at appropriate level immediately. Request you to pass necessary order to replace the good quality tyre under replacement guarantee promised by your company. awaiting your immediate positive action into the matter please. Thanking you, Remain i, Ikbal meman [protected] Was this information helpful? | |||
MRF Tyres customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I have purchase Suzuki Gixxer Sf on 27 february. It's not been a year too and the tyres have been cracked from the sides. This was not expected from a reputated company like MRF I lost the trust on MRF as these tyres can be burst anytime and it can lead to an accident.
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