MRM Travels — Unethical behaviour of staff & very bad seating in MRM BUS in tamilnadu.

Address:Chennai, Tamil Nadu

i have booked two Ticket through Yatra.com. two tickets cost about 1800/- from nagercovil to chennai. When enter bus fews seat are filled rest seems to vacant. one passenger directly came and bought ticket for nagercovil to chennai for 700 Rs. Our seat number we have booked 1 & 2 but was not able to keep my leg fully(my height was few inch less than5 feet) and other seat they had big two iron rod which is towards your head.If high any sudden brake they put i promise you for sure your head break into two piece. explanation they gave is before they had TV it seems. After i shouted they gave me last seat i was booked 1 & 2 i got 33 & 34. Staff started threating me like they will send off middle of route and hit me i have to bare it and adjusted on way for me i have to come to chennai on that day.. Bus time was 6:30 to 7:30 . they were started in 7:00 when they reached Tirunalveli it was 8;00 and then have started from there 9;30... from the bus everyone got afriad of bus speed and even child were there. Kindly take action against yatra and MRM bus.
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Dear Customer

We sincerely regret the inconvenience this may have caused. We would request you to please share your booking details & contact e-mail to investigate further & assist you in this regard.

Regards
Yatra Care
Below are bookings details...Please let me what you goning to do?

Nagercoil Chennai Sat, 30 May
Passenger Details
NAME GENDER AGE STATUS
Mr Vinodh L K Male 28 Confirmed
Mr Vivek LK Male 18 Confirmed
Payment Details
Net Banking
Fare Summary
Onward Fare Rs. 1, 900
Total Amount Rs. 1, 900
Payment Mode
Dear Vinodh L K,
Congratulations! Your bus booking is confirmed.
Reference Number:[protected]
For cancellation and refund
related queries, please contact
Yatra at [protected]
Email Us: [protected]@yatra.com
Print this confirmation.
Nagercoil
Sat, 30 May | 18:30
12h 30m | 704km
Chennai
Sun, 31 May | 07:00
BUS PNR
TS-ABB15959740TDT
OPERATOR
MRM Travels
2+1, Hitech, Non-AC, Non-Video
BOARDING POINT
Nagercoil, 18:30, M.R.M travels, C-O
SASTIK TRAVELS, NO.6, DDJ CENTRE,
OPP VADACHERRY BUS STAND...,
M.R.M travels, C-O SASTIK TRAVELS,
NO.6, DDJ CENTRE, OPP VADACHERRY
BUS STAND... Vadachery Omni Bus Stand
[protected] [protected]
SEAT NO(S)
1, 2
SEAT TYPE
SS, SS
TICKET TYPE
mticket

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