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MRM Travels Complaints & Reviews

R
ramstudio
from Thoothukudi, Tamil Nadu
Feb 18, 2024
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Bus Driver phone switch off

Address:2/60 east Street vellakovil
Website:Ram travels

Hi sir iam karuvelraj 17.02.2024 Chennai to Authoor north ticket book panna driver number switch off [protected] intha number duty ku varatha all number Yan chat la poduringa bus no TN 02 BU 1411 very worst service in our travels sir...
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A
Abhishek CP
Aug 6, 2023
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Improper behaviour

Address:MRM travels, vadassery Omini bus stand, Nagercoil , Chennai

The bus booking was from Nagercoil to Chennai. After talking over phone the bus driver had agreed to pick up at a location in kavalkinaru. My wife used to board the same bus from this location.However just before the bus arrival the driver changed his tone and started shouting at her. They disagreed to stop at this location and asked to board from another location. After lot of arguments they stopped the bus at kavalkinaru. However the driver...
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Sakthiganesh v
from Chennai, Tamil Nadu
May 8, 2023
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Improper service

I was stand on road with my family
Because of this bus service
They changed the bus without inform me...
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A
Anto Nithesh
Sep 4, 2022
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Bus operator - bus timings and the amenities

I booked a bus on RedBus in MRM Travels from Trichy to Chennai dated on 04-Sept-2022 at 1.45pm. The bus came to the stop 1 hr 30 mins late arrived at 3.30pm. And the bus is an AC bus. But I don’t have the AC vent for my seat. I’m travelling with the utmost irritation and suffocation inside the bus. I plead people not to book your bus journeys at MRM travels. It’s my worst journey here and others will also experience the same if they...
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S
Samantha Pandian
May 31, 2022
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Wallet missing

I was travelling and I missed the wallet asap I went back to check but it was missing on my sleeper . Wallet had 6-7k it was my Hard earned savings . When I informed them they replied I thought it was 50k just for that are u crying . Like what each penny matters.
It was a delayed arrival to destination as well I came across so many complaints about them on google saying bags went missing .
I do understand it’s my fault as...
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C
chellian
from Chengalpattu, Tamil Nadu
Jan 18, 2022
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Refund amount not yet received

Address:Kanchipuram, Tamil Nadu

My ticket booked on 02/01/2022, which one cancelled by your end on 08/01/2022, refund amount is not yet received till date....
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J
Jeb1993
from Chennai, Tamil Nadu
Dec 26, 2021
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Left the bus without checking on number of passengers

I traveled from Chennai to nagercoil on 25th Dec at 9:15pm. I got down to use washroom at 2am. Bus left even without checking number of passengers. I was left all alone in middle of night without purse or mobile. My nearby passenger informed driver that I have not come. Then they stopped the bus. When I asked the driver regarding the matter, he never took responsibility for his action and started blaming other. Never apologized. Worst traveling...
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J
John adv
from Chennai, Tamil Nadu
Sep 14, 2021
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Extra Bus fare and late pickup and over speed driving

Address:MRM travels, B20 mejestic complex, koyembedu, chennai 600107

I have booked ticket at MRM travels for NON AC sleeper seat Number LA6 for 2200 Rs.
Actual pick up time is 9.30 pm.
But bus came to pick up is 12 Am . 2.30 Hours late pickup.
And i made to wait in the pickup point in rain and got sick.
Also bus driver is driving very un normal speed to match the delay.
When we ask the headoffice the person didn't respond properly.
I have video and audio proof...
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They were very rude to customers and delayed 4 hours...
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C
Count Yazhi
from Delhi, Delhi
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poor service

I have booked mrm bus from tirunelveli to chennai in redbus (Tnbt[protected] and boarded the bus. After a couple of hours they parked the bus at the roadside and asked the passengers to make their own arrangements to reach their destination. No effort was made to make any alternative. When a customer asks the staff about such behaviour and demanded aternate arrangements, he was told that nothing the legal system can do for the customers. The...
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அகிலன் சங்கர்
from Mumbai, Maharashtra
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service

Address:north street, Ariyalur, Tamil Nadu, 621704

Worst service ever i have seen that too mr. Mahendran speaking vulgar and worst response don't know how to respond. 1. First i have booked mrm travels at 11.40 pm
2.11.30 i am at boarding point waiting for bus i spoke with driver he said wait we will reach and cal you
3. I have waited for half an hour and called driver at 12.20 he said i have crossed ariyalur and he can't take me through bus and i called mr mahendran office...
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A
AnandRp
from Chennai, Tamil Nadu
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worst behaviour of staff in nagercoil

Address:Grace travels Nagercoil (MRM Travels), 600019

I book my ticket at may 20-2019. I pack the things and ready to go for bus stand. When the way to busstand i receive one call from mrm travels (Nagercoil grace travels) that pls come before the time all passenger are arrived. Then me inform not possible. Asper your timing we will there. Then he called again and again i informed pls don’t call me or disturb me. When we reach there they shout at me why u cont come we we ask. I don’t...
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Address:Chennai, Tamil Nadu, 600018

Mrm travels with vehicle number 1166 departed from koyambed iocl was operated by drunken driver.
He was using horn with high sound in between public crowd, which disturbing people and made a uncomfortable situation for the public. The driver was rude and fighting with every one whom ever is questing him. He had stabbed a guy who questioned.
Driver was on the road fighting with public.
Rowdies are being employeed on the...
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S
Sabi Boss
from Madanapalle, Andhra Pradesh
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high price

Address:Chennai, Tamil Nadu, 600106
Website:Red bus

As i am looking for booking bus ticket on these sunday from karaikudi to chennai. The mrm travels as these no proper facilities non ac bus as they are charging 1100 rs double the rate not only these travels most of the travel doing the same.. Kindly take necessary actions. So that as a middle class people can't afford these rates. As some action needs to be taken regarding all the travels who are charging more from the passengers...
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S
Shobi dharuman
from Madurai, Tamil Nadu
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Amount debited but bus ticket not booked

Address:600100

Dear sir / madam

I have booked ticket yesterday from chennai to coimbatore journey date 30/10/16 and amt rs 1600 debited from my account but not booking done

Uptop payment gateway everthing was going right once i mentioned my password the payment gateway dissappeared and neither msg of booking appeared nor any confirmed mail received from mrm travels

Please let me know what i shall do to get...
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S
Senthil_Tirunelveli
from Irinjalakuda, Kerala
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Seat sharing technology by MRM

Address:Chennai, Tamil Nadu
Website:www.mrmtravels.com

Please never think of traveling by mrm. They are fraud no: 1, since once you enter the bus, u will find someone else sitting on ur seat. The conductor will ask u to sit on another seat and after sometime someone else will come and ask u to vacate. I just wonder what the heck the mrm owner is doing. I m sure that his mother might have been screwd by many persons at a time in front of him with the permission fro his father and this made this...
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Address:Chennai, Tamil Nadu, 603103
Website:MRM TRAVELS.com

Hi,

Guys, before reading this please keep in mind the value of the money that we spend for our travel and the rights that we have as u consumer. I am writing this not with the anger on mrm travels. But with a social responsibility. Please do read and plan ur travel worth of money. And let not be victim of money minded business people.

I have traveled in this bus mrm travels boarding from perungaluthur chennai...
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S
Sivakumar11006
from Chennai, Tamil Nadu
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Poor & extrmly no care on customers

Address:641037

Have booked a ticket from Cbe to Chn on 16th at 8.30 pm...rcvd a call from travels saying tat one hour delay post tat 1.30 hrs delay finally at 10.45 pm i alrdy shouted its nt accepatble and to refund my money bt dey said can refund and do watevr u nlwant..
I lost my money and jouney too..nvr choose mrm travels...
PNR : FEAHMK8,
Paytm Ticket ID : OEXVYD,
Order ID : [protected]....
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S
Suman S A
from Hyderabad, Telangana
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Worst Bus Ever I travelled

Address:Tirunelveli, Tamil Nadu
Website:www.mrmtravels.com

Worst bus in the history Takes time twice the actual time to reach the destination Worst seat than in setc Hand supports are broken Always stops for extra passengers and creates a irritating environment very very bad travels 😡😡😡😡😡😡😡...
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P
parasuraj
from Chennai, Tamil Nadu
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Didn't get the refund

Address:Chennai, Tamil Nadu

I booked the ticket in MRM Travels via redbus.com from Chennai- Madurai on 14th Aug 2015 night 11.15pm. In my pickup point was perungalathur. I was waiting there from 10.45 pm. And try to call the given contact details regarding the bus status. They said the bus was on the way. But until 12.30 they are repeatedly saying this. After that, they said the bus was already gone before the time. And they said we refund the money to your account...
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Address:Chennai, Tamil Nadu

i have booked two Ticket through Yatra.com. two tickets cost about 1800/- from nagercovil to chennai. When enter bus fews seat are filled rest seems to vacant. one passenger directly came and bought ticket for nagercovil to chennai for 700 Rs. Our seat number we have booked 1 & 2 but was not able to keep my leg fully(my height was few inch less than5 feet) and other seat they had big two iron rod which is towards your head.If high any sudden...
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T
Tharma Samuthiraraj
from Chennai, Tamil Nadu
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Very Worst travels

Address:Chennai, Tamil Nadu

I had a very worst experience with MRM travels. I booked 3 sleepers at 8:00 pm departure time on 4th May 2015, but they suddenly changed the timing to 9:00 pm. They are not informed properly about this time change. We asked boarding at Porur tollgate but, they ignore our request. I phoned to their mobile about asking timing, but they never picked up the call. It was a very frustrated situation. Then we went to CMBT station and boarded the...
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J
jabastin renu
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My worst travel experience

Address:Chennai, Tamil Nadu

I mistakenly booked a ticket at 6am instead of 6pm..from nagercoil to chennai at MRM travels obviously no one would like to travel at day time, I tried to cancel it and book another one at my preferred time. but there is no cancellation policy. wat ? isn't it.? The ticket costs around rs 900/- . I don't want to lose the ticket fare and made up my mind to travel at 6am since its 12 hours earlier than my travel time. I reached the boarding...
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S
SARAVANAN
from Hyderabad, Telangana
Aug 6, 2023
This thread was updated on Aug 6, 2023
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Women Passenger harassment in MRM Travels -(Trichy to Chennai 2PM bus)

Dear RedBus, I have booked tickets for my sisters in RedBus for 28/12/2014 (sunday) at 2PM in MRM Travels. Seat Numbers 13, 14, 15, 16. Attached ticket for your reference. Passenger Details: [protected]------ Name Gender Age: [protected]----- Saratha (F) 35 Chitra (F) 31 ImayaBharathi - 12 Madhushri - 6 Krithika - 4 Below are the issues we faced while before and after boarding the bus. Boarding point...
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S
sanga_118
from Chennai, Tamil Nadu
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MRM is a Sundara travels bus

Address:Chennai, Tamil Nadu

I booked 2 sleeper seat ticket for my brother & his wife with a 3 month old kid from chennai to Tirunelveli on[protected]. The bus had to start at 7 pm. But the 6pm passengers were waiting for their bus. The MRM travels & Red bus personnel were not present in their office and there given mobile phones were switched off. At about 9:30pm a MRM travels staff came and arranged a bus which was not a sleeper. Also he boarded all the 4 bus...
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H
hbkarthick
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wost travels

Address:Chennai, Tamil Nadu

When I travelled in MRM Travels from coimbatore to Chennai on (6th Oct 14)they told timing is 10.15 & arrival time ill be on 6.00am . Root ll be tambaram.but they departure time is 11.30 & arrival time is 8.30am on Perungalathur they told bus ll not get inside to tambaram.those seats not proper push back facilities its like an last seats on available in other travels...
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S
saranyaks
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst journey ever

Address:Chennai, Tamil Nadu

I had the worst experience of travelling from nagercoil to chennai in the name of special bus. The bus was breakdown that i had to travel to thirunelveli in a rash drived bus and a worst bus from tirunelveli to chennai. I had to start by 5.30pm from there which dragged till 9pm. Pls dont opt this bus....
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B
berlinguer
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fare

Address:Kanyakumari, Tamil Nadu

I had a Miserable journey from Nagercoil to Chennai lastnight. They charged 1111 per person and I traveled with my family and my kid. The bus condition is very worst and I certainly had a nightmare. They told that this is a special bus, and when we called the MRM helpdesk, they are telling that we are not responsible. When talk about punctuality, they moved bus Nagercoil 20 minutes late than the actual time and they put the bus more than...
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