MSRDC — double deduction of toll charges via cash as well and via fastag

Address:Mumbai City, Maharashtra, 400075

I was travelling from lonavla to mumbai on 17-nov-2019 via express way.
At khalapur toll plaza, i paid 173 rs cash as toll charges at khalapur toll, however when i crossed about 20 km from the toll, i received sms as 173 rs of toll is deducted from my fastag. (Sms snapshot attached)
If toll plaza will deduct such double charges then how consumer can trust on the fastag system?
Please check and arrange for a refund - both sms and receipt pic attached.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jan 27, 2020
Updated by rahulsingh18
this is still not resolved..@msrdc
Complaint comments 

Comments

On 11 Feb from Pune to Mumbai got charged twice 173 so give refund
My mail is [protected]@gmail.com
[protected]

I was travelling from Vashi toll plaza on 06-nov-2020. I paid 40 rs cash as toll charges at Vashi toll, however when I crossed about 5 km from the toll, i received sms as 40 rs of toll is deducted from my fastag. (Sms snapshot attached)
If toll plaza will deduct such double charges then how consumer can trust on the fastag system?
Please check and arrange for a refund - both sms and receipt pic attached.

Vashi toll plaza charges double toll while returning from mumbai to kalyan the chaged me twice what nonsense is this i asked them abt this to asked to mail MEP NOW i should drive with FASTAG OR not all scam please refund my amount this happend with both of my cars

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Mumbai
    Maharashtra
    India
    File a Complaint