[Resolved]  Mswipe Technologies — change in bank account number

Address:Chennai, Tamil Nadu, 600032

I was trying to change the Bank account details corresponding to my mswipe device. Dropped a mail to [protected]@mswipe.com with all the necessary details so many times. They dont even have a courtesy to reply to the emails. The sales person who sold this device to us is also not answering the call.If you are not able to complete the request at least tell me the way to surrender the device.

Device id : [protected]
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Mar 13, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
Mswipe Technologies Customer Care's response
Dear Sir,

The provided device id is incorrect .Kindly provide us with your correct device id or registered mobile number so that we can assist you in better manner.
Feb 03, 2018
Updated by Malaiyappan T
Hi Team,

Please find below the required details.

Merchant name: THE GRILL AND BBQ ZONE
Device id : [protected]
Tid : 42118864
Application no : APPL00274790

And also sales manger has dropped a mail to you on Jan-24 regarding the same. Please find the manager details below.

HariBalaji.D
AreaSalesOfficer - TN
[protected]

Also attaching the mail screenshots for your reference.

Verified Support
Feb 10, 2018
Mswipe Technologies Customer Care's response
Dear Sir,

Please confirm if your issue has been resolved.
Complaint comments 

Comments

Hi Team,

Please find below the required details.

Merchant name: THE GRILL AND BBQ ZONE
Device id : [protected]
Tid : 42118864
Application no : APPL00274790

And also sales manger has dropped a mail to you on Jan-24 regarding the same. Please find the manager details below.

HariBalaji.D
AreaSalesOfficer - TN
[protected]

Also attaching the mail screenshots for your reference.

Mswipe Technologies Customer Care's response, Feb 10, 2018
Verified Support
Dear Sir,

Please confirm if your issue has been resolved.
Sir has been using the device for two years. Please change my bank account immediately

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