Mswipe Technologies Complaints & Reviews

To whomsoever it may concern, this is to inform that i am a delhi based retailer.. I own a pharmacy shop in karol bagh and i was using this company`s device up till last year i. E april 2017... Due to many bad experiences and inconvenience i chose to stop dealing with the company and i opted to surrender the machine and lodged a complaint. However the machine got surrendered in june 2017 because of the poor service. I was left with no choice and i ended up paying the rent for the period (April 2017 - june 2017)
When even the machine was redundant and was of no use..!!
Now this company has passed all the limits and it has started to show its true colors and has stepped down to fraudulent activities.
On 21 february 2018 i have received text messages from my bank that my current account has been debited by rs 300. Now the blunder is that i have received this message 3 times in a go. Yes i have been debited by rs 900 in a day for no reason...
Now who has given these guys (Mswipe technologies pvt. Ltd) authority to deduct some hard earned money from the account...
I request the big shots of the company to come into action and take necessary steps or lest i ll see you guys in court.

Dear sir/madam,
Three months before we have surrendered mswipe machine.. However my current account got debited towrads monthly rental of rs.350 on dated 26th feb 2018 & rs.350 on dated 27 feb 18..
If machine is surrndered than why account got debited? Your people not picked machine from shop than who is responsible? We haven't given any standing instructions than how my account debited? Have you created fake document to recover unauthorised monthly rental? Why my security cheques are not received?
We haven't used your machine after surrender than what basis you have charged?
Request you to refund the same urgently.
Or provide me standing instruction request singed by me..

Mswipe pos machine not working. I am not able to connect to sales.
When the machine is switched on 1. Sales should be on display. Instead the machine shows 1. Mode 2. Device information 3. Test. If i press mode the display shows "mode change to standalone" in this position if i press green arrow, the disply goes to user. After typing user id and password nothing happens. Again back to squire one. Hope this information is enough for you to resolve. Also please inform me if i could contact somebody in chennai.

My number [protected] zbs boutique.
Inspite of disconnection of the service 1 year ago still mswip is deducting the money from my bank.. As amc and monthly rental 1800/- has been deducted from my bank account. After giving several complaints to mswip cc there is no proper response.. They say it will get resolve within 48 hrs. But it's been 2 months still it has no response... My bank is also not helping in its issue.. They are asking for closing mail reference from mswip... Which mswip is not yet given to me... I'm finding very difficult to deal with this!!, i think my money is not safe in the bank also... My complaint number is tbk02148364...

Hello,
I applied for cancellation of device in dec, 2017. You people said that some officer will collect the device. Till now, no one has come to collect the device and i've being charged monthly rent till now. Very irresponsible.
Inspite of disconnection of the service still mswip is deducting the money from my bank. After giving several complaints to mswip cc there is no proper response.. They say it will get resolve within 48 hrs. But it's been 2 months still it has no response... My bank is also not helping in its issue.. They are asking for closing mail reference from mswip... Which mswip is not yet given to me... I'm finding very difficult to deal with this! Please collect the device as early as possible.

Dear all,

Good afternoon!

I imtiyaz ali khan who has been using mswipe device with the registered mobile number ([protected]), has requested 3 to 4 times to cancel the service, with the complaint no -
Tbk 01294995,
Tbk 01353129,
Tbk 01439937,
Tbk 01547277
But every time when we speak to customer care they always say that we registered the complaint, soon we will send the executive to take back the device, since last two months no executive has visited to take back the device, after many complaints below are the bank deductions from mswipe
Complaint no tbk[protected]For refund of money)
.
We will not be obligated to bear any charges from mswipe. Kindly refund the money which has been deducted from bank.

[protected] ach/tp ach mswipe tech/50000128 54.00 dr
[protected] ach/tp ach mswipe tech/49957716 300.00 dr
[protected] cms/[protected]/mswipe_ab_[protected] 354.00 dr
[protected] cms/[protected]/mswipe_ab_[protected] 1, 770.00

Kindly send the executive in order to handover the device, also reverse bank charges which has been deducted from my bank.

Hoping for positive response regarding this matter

Imtiyaz ali khan
Interlink travel solutions
Opp. Jntu masab tank hyderabad
Cell. No.[protected], [protected]

I have applied for swiping machine with printer. But they provided without printer that time they told they will replace it with in seven days now two months over no response from the them not picking call also. I registered complaint through customer care also that also no use. It is very difficult to deal this type if company. So i have paid 10620/ i request u to please refund the money.
Reg mo no [protected]

Dear team,
My self rajendra toke from kalyan west. I have purches lights from kalyan lights kalyan west at[protected], my axis bank debit card transactionis show fail but cut ammount after some time. Mean time i hv paid bill throw my sbi debit card. Ammount is rs 3060.00 yet to rebus me. Vendor has also lot of follows up for the same.
Kindly take it on praority.

Reagrds,
Rajendra toke
[protected]

Dear team,

I have swiped four txn dated: 19.02.2018 but amount not credited in my account.

40, 000 /-, 19, 000/-, 5000/-, 35, 000/- respectively dated : 19.02.2018

Current account name : aditi cards,
Address: mahajan lane, raopura, vadodara., gujarat -390001

Proprietor : ishwar parmar

Contact no:[protected]

Kindly reject the transaction and reverse the payment into party's account.

My money went from my sbi card and i got a failure message. And i am not able to buy my jabong product because i cannot get the money back. Please refund it as soon as possible back to my card. It is 4928 rupees and it had said my card was invalid. I got the failure to connect to mswipe yet it took my money. I have waited for a whole evening. They told me it will be refunded in the evening. But it hasnt been refunded yet to my sbi account

Request to refund my amount ₹4725 right now

More then a week waiting for my amount?

Else
Share mswipe delhi office address with whole details?

Mswipe delhi office address?
With company details

If i have to prove that my device cost is ₹4725 is refundable when i submit the device.
So i prove it in court room with a metally harrsaemt case against mswipe with cost of ₹500000.

It’s my last call to mswipe

Request to refund my amount ₹4725 right now

Share delhi office address & full details

I transact 5000 rupees for m/s book my show using mswipe machine, the transaction went successful, but due to some change in plan, book my show people decided to reverse back the transaction, they void/cancelled that using feature of mswipe machine, i received a sms that i will not be charged, but still amount is not refunded back to my account. Mswipe operator present at that time told me this transaction will be back within hours but now 4 days passed.

15/08/2018
Dear Manish,

First of all unneccessary it has charged me after my several email to everybody nobody is reponding to my email
hence I would like to appreciate service of mswipe with notification changing of policy
you have deducted my money

I would like to send you again this email so you can follow up personally as from yesterday I had send 2 emails but I didn't get my refund

back

If it is my mistake you can surely deduct the money I don't want but it is MSWIPE EMPLOYEE MISTAKE and I have to bear it

it is not fair for genuine business and professionalism

I hope You will refund my money after reading the whole converation done between me and mswipe employess
[protected][protected][protected][protected][protected][protected]-

Sameer Sir,

The subjected ME was on zero rental plan with 2.5MDR (which is not working now). However, the merchant was not notified and his rent get deducted.

Hence, I request you for your approval towards rend refund to retain the merchant.

Thanks & Regards
Anju Mandippla
Retention Team
Outlook Logo Black
Mswipe Technologies Pvt. Ltd.
Astral Center, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai - 400 011

Here asm mr. Venkatagiri control of south india sale. He pushing executive like wrong way of sales. He need a good name of company. Tats why he told to aso. You tell more lies to customer i need only target. Even he getting all aso money like spot incentive. Tea and coffee expenses. If company gives whatever gift he sold to end customers. Employees treated like dogs. They are not fully educated. Everyone finished 10th 12th or degree incompleted. Aso's need salary they have family commitment tats why there are cheating in end of the credit card swipe machine customers but aso salary's hold on every month and giving extra target. If finished extra numbers then only released the salary. Here more then 20 people planing to raise the complaint against sm bharathraj. K and asm venkata giri mswipe technologies pvt ltd.

They are put illegal ssi tats not given by government. They are sign ecs of costumer signature they deducted every month rentel extra amount.

Please do consider mswipe head office owner of manish patel.
Clear the issues.

South indian sale is very worst. Here asm given good target not one customer to be happy of mswipe machine. Solve the corruption of here.

If employees going to raise the labour court its a disgusting of mswipe do consider the issue. Check all money like office rent, eb, internet, spot incentives, office environment cost, chairs include.

I have doing second seller... I have done payment 125000 single shot... But the admin hold the payment. I committed to my dealer next day... As on today customer executive said plz give invoice bill... How we can provide bill per transaction... There are holding amount 72 hrs... How we can do business...

App id: a[protected]

Ticket no ; tbk02185027_high_value

Dear team,
Had done a m-swipe transaction on feb 11th 2018 of amount rs.3, 950/- and it was voided on the same day within 15 minutes of the transaction. I have received both the approved and voided messages. As per the voided/cancelled message, "you will not be charged" so accordingly the amount should get credited back to my account.
Its been 6 hours the amount has not been credited back.

Kindly help in this matter and treat this complaint as urgent and refund the amount back to my account.

The voided/cancelled message was:
Void/cancelled inr 3, 950.00 at m/s r k automobile dt 11/02/18 card xx2167 auth#uni000, you will not be charged.

Thank you.

An amount of 177322 was swiped on 18 th january but till date the amount is on hold. We were asked to submit an invoice which they rejected twice so we god mswipe to either release the payment or transfer back to credit card holder account but even after 25 days it’s not been done. Mswipe is sitting on the money illegally and such companies should not be allowed to operate as they are fraud.
They have no explanation or reason to keep our amount on hold.
We will be moving to consumer court for mental harassment n undue financial loss

My name durai selvam
Mob# [protected]

I have swiped rs.20000 yesterday (05/02/2018) and received payment today (06/02/2018) rs.19138 how many percentage deducted per swipe.

At the time of machine purchased to committed 2% only + gst.

For this very high reduce charges, please check and return the remaining amount or shall i surrender the machine, to check other organization who is give low percentage.

Dear team,
My self kailash chandra owner of feelingsanupam art gallery.
One of your employees mr. Naveen is not a good employee from the costumer.. He is saying again n again i don't have time to come at your gallery because i'm not a servent of yours ratherthan mswip..
This is not a way to talk with the customer again n again..

I would to submit my bank document to mr. Naveen for renew my account again fromcanara bank

If you are not taking any action from him then i would be disappointed from mswip manager and directors also

Here are the cintact details of mr. Naveen ([protected])
Please call him immediately and also inform him how to talk with the because this type of employee are loosing the client after that what client will do.. Client will never call to msweip type of company due to employee missbehaviour

Please take action asap..
After taking deciosion inform me what exactly is going on

Thanks & regards

Kailash chandra
Feelings art gallery (Gift paradies)
Contact no:- +91-[protected]

Complaint from dinesh electronics, madurai. Swipe made on[protected] for rs. 1600/-. Credited in our account only rs. 833/- by m-swipe company instead of rs. 1600/-. Shortage is rs. 767/-.

Swipe made on 03/02/2018 for rs. 1600/- and on 04/02/2018 for rs. 1800/-
And the pending (Previous shortage) amount is 767/-. Total amount to be credited on our account rs. 4167/-.

Today we received neft by m-swipe company for only rs. 1128/- instead of 4167/-. Where is the balance amount.

The balance amount rs. 3039/-. Send the amount immediately