Mswipe Technologies Complaints & Reviews

Dear team,
My self rajendra toke from kalyan west. I have purches lights from kalyan lights kalyan west at[protected], my axis bank debit card transactionis show fail but cut ammount after some time. Mean time i hv paid bill throw my sbi debit card. Ammount is rs 3060.00 yet to rebus me. Vendor has also lot of follows up for the same.
Kindly take it on praority.

Reagrds,
Rajendra toke
[protected]

Dear team,

I have swiped four txn dated: 19.02.2018 but amount not credited in my account.

40, 000 /-, 19, 000/-, 5000/-, 35, 000/- respectively dated : 19.02.2018

Current account name : aditi cards,
Address: mahajan lane, raopura, vadodara., gujarat -390001

Proprietor : ishwar parmar

Contact no:[protected]

Kindly reject the transaction and reverse the payment into party's account.

My money went from my sbi card and i got a failure message. And i am not able to buy my jabong product because i cannot get the money back. Please refund it as soon as possible back to my card. It is 4928 rupees and it had said my card was invalid. I got the failure to connect to mswipe yet it took my money. I have waited for a whole evening. They told me it will be refunded in the evening. But it hasnt been refunded yet to my sbi account

Request to refund my amount ₹4725 right now

More then a week waiting for my amount?

Else
Share mswipe delhi office address with whole details?

Mswipe delhi office address?
With company details

If i have to prove that my device cost is ₹4725 is refundable when i submit the device.
So i prove it in court room with a metally harrsaemt case against mswipe with cost of ₹500000.

It’s my last call to mswipe

Request to refund my amount ₹4725 right now

Share delhi office address & full details

I transact 5000 rupees for m/s book my show using mswipe machine, the transaction went successful, but due to some change in plan, book my show people decided to reverse back the transaction, they void/cancelled that using feature of mswipe machine, i received a sms that i will not be charged, but still amount is not refunded back to my account. Mswipe operator present at that time told me this transaction will be back within hours but now 4 days passed.

15/08/2018
Dear Manish,

First of all unneccessary it has charged me after my several email to everybody nobody is reponding to my email
hence I would like to appreciate service of mswipe with notification changing of policy
you have deducted my money

I would like to send you again this email so you can follow up personally as from yesterday I had send 2 emails but I didn't get my refund

back

If it is my mistake you can surely deduct the money I don't want but it is MSWIPE EMPLOYEE MISTAKE and I have to bear it

it is not fair for genuine business and professionalism

I hope You will refund my money after reading the whole converation done between me and mswipe employess
[protected][protected][protected][protected][protected][protected]-

Sameer Sir,

The subjected ME was on zero rental plan with 2.5MDR (which is not working now). However, the merchant was not notified and his rent get deducted.

Hence, I request you for your approval towards rend refund to retain the merchant.

Thanks & Regards
Anju Mandippla
Retention Team
Outlook Logo Black
Mswipe Technologies Pvt. Ltd.
Astral Center, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai - 400 011

Here asm mr. Venkatagiri control of south india sale. He pushing executive like wrong way of sales. He need a good name of company. Tats why he told to aso. You tell more lies to customer i need only target. Even he getting all aso money like spot incentive. Tea and coffee expenses. If company gives whatever gift he sold to end customers. Employees treated like dogs. They are not fully educated. Everyone finished 10th 12th or degree incompleted. Aso's need salary they have family commitment tats why there are cheating in end of the credit card swipe machine customers but aso salary's hold on every month and giving extra target. If finished extra numbers then only released the salary. Here more then 20 people planing to raise the complaint against sm bharathraj. K and asm venkata giri mswipe technologies pvt ltd.

They are put illegal ssi tats not given by government. They are sign ecs of costumer signature they deducted every month rentel extra amount.

Please do consider mswipe head office owner of manish patel.
Clear the issues.

South indian sale is very worst. Here asm given good target not one customer to be happy of mswipe machine. Solve the corruption of here.

If employees going to raise the labour court its a disgusting of mswipe do consider the issue. Check all money like office rent, eb, internet, spot incentives, office environment cost, chairs include.

I have doing second seller... I have done payment 125000 single shot... But the admin hold the payment. I committed to my dealer next day... As on today customer executive said plz give invoice bill... How we can provide bill per transaction... There are holding amount 72 hrs... How we can do business...

App id: a[protected]

Ticket no ; tbk02185027_high_value

Dear team,
Had done a m-swipe transaction on feb 11th 2018 of amount rs.3, 950/- and it was voided on the same day within 15 minutes of the transaction. I have received both the approved and voided messages. As per the voided/cancelled message, "you will not be charged" so accordingly the amount should get credited back to my account.
Its been 6 hours the amount has not been credited back.

Kindly help in this matter and treat this complaint as urgent and refund the amount back to my account.

The voided/cancelled message was:
Void/cancelled inr 3, 950.00 at m/s r k automobile dt 11/02/18 card xx2167 auth#uni000, you will not be charged.

Thank you.

An amount of 177322 was swiped on 18 th january but till date the amount is on hold. We were asked to submit an invoice which they rejected twice so we god mswipe to either release the payment or transfer back to credit card holder account but even after 25 days it’s not been done. Mswipe is sitting on the money illegally and such companies should not be allowed to operate as they are fraud.
They have no explanation or reason to keep our amount on hold.
We will be moving to consumer court for mental harassment n undue financial loss

My name durai selvam
Mob# [protected]

I have swiped rs.20000 yesterday (05/02/2018) and received payment today (06/02/2018) rs.19138 how many percentage deducted per swipe.

At the time of machine purchased to committed 2% only + gst.

For this very high reduce charges, please check and return the remaining amount or shall i surrender the machine, to check other organization who is give low percentage.

Dear team,
My self kailash chandra owner of feelingsanupam art gallery.
One of your employees mr. Naveen is not a good employee from the costumer.. He is saying again n again i don't have time to come at your gallery because i'm not a servent of yours ratherthan mswip..
This is not a way to talk with the customer again n again..

I would to submit my bank document to mr. Naveen for renew my account again fromcanara bank

If you are not taking any action from him then i would be disappointed from mswip manager and directors also

Here are the cintact details of mr. Naveen ([protected])
Please call him immediately and also inform him how to talk with the because this type of employee are loosing the client after that what client will do.. Client will never call to msweip type of company due to employee missbehaviour

Please take action asap..
After taking deciosion inform me what exactly is going on

Thanks & regards

Kailash chandra
Feelings art gallery (Gift paradies)
Contact no:- +91-[protected]

Complaint from dinesh electronics, madurai. Swipe made on[protected] for rs. 1600/-. Credited in our account only rs. 833/- by m-swipe company instead of rs. 1600/-. Shortage is rs. 767/-.

Swipe made on 03/02/2018 for rs. 1600/- and on 04/02/2018 for rs. 1800/-
And the pending (Previous shortage) amount is 767/-. Total amount to be credited on our account rs. 4167/-.

Today we received neft by m-swipe company for only rs. 1128/- instead of 4167/-. Where is the balance amount.

The balance amount rs. 3039/-. Send the amount immediately

My edc machine is linked to some other company's bank account other than the company for which the documents are provided. I have repeatedly called the customer care number but i am not getting any response or cooperation from them. I have paid the service charges for two years in advance and it has already been a month for which the company has already taken the service charges and i am unable to use the machine to accept payments as the money is not being transferred to my account. The after sales service and complaint resolving team has not even bothered to contact me and i do not see any end to this problem. I have even proposed to return the machine and get the refund of my payment but for that also i have been unable to contact anybody for the company.4000

This is g and g enterprises,
We are using m swipe pos device for card payments.

As i have billed to my customer on 23/01/2018 of amount rs 70000/-,
As he swiped his card for rs 70, 000/- but the transaction failed again
We swiped rs 49, 000/- plus rs 21, 000/-.

But the same amount you have holded by m swipe, and then contacted customer support team, they
Told that refund to the card holder will happen within 72hrs as same i
Have informed to the customer and collected the cash but still the
Amount not refunded to card holder.

They after two days they asked for invoice for verification, even i shared the invoice by mail then they replied like verification as complicated the amount will get refund by end of the day on 28/01/2018 but still not received any refund.
Again i escalated, now they told like wait for 5 to 6 days.

How can i trust mswipe??

Please don't purchase any mswipe pos devices.. Customer service is too bad.

I was trying to change the Bank account details corresponding to my mswipe device. Dropped a mail to [protected]@mswipe.com with all the necessary details so many times. They dont even have a courtesy to reply to the emails. The sales person who sold this device to us is also not answering the call.If you are not able to complete the request at least tell me the way to surrender the device.

Device id : [protected]...

As someone stole the swiping device from our shop we are helpless and we are getting charged rent for that device every month.. Owing a small grocery we are not able to afford such losses. Kindly terminate the service as soon as possible.. Kindly guide us for the procedure to stop the service.. I dont want the service any more. Contact me as soon as possible..

Your salesperson yadav area officer, made a commitment to deliver machine in 2-3 days and i have made the full payment on 20th jan. He says an engineer will be coming but neither he came nor he called me.. There is no response from your side.
I will take legal action against it if there is no response
Kindly look into the above matter at the earliest

I swipe my customers atm card on my mswipe mpos machine with the ammount of 9000 on 13teen feb 2017 with wide bill no 9284 in my bill book. But still it is 26 jan 2018 i cannot recieve my money back in my account from mswipe. And when ever i tried to call customer care they can only say we accept your complaint and forward to our account department. Bill copies are attached or up loaded with mail so resolve my complaint as soon as possible.
From
Love grover
Grover medical agency
[protected]

We have been using m swipe machine for past 1 year in our office and found it handy and user friendly. Some new employee made a payment through it and logged it out.
Now we are not able to log in in the machine as it shows only one word user.

Though i called at your delhi's land line number for several time but call is not connected anyway.

I request you to look into the matter.