Mswipe Technologies Complaints & Reviews

Dear team,
Had done a m-swipe transaction on feb 11th 2018 of amount rs.3, 950/- and it was voided on the same day within 15 minutes of the transaction. I have received both the approved and voided messages. As per the voided/cancelled message, "you will not be charged" so accordingly the amount should get credited back to my account.
Its been 6 hours the amount has not been credited back.

Kindly help in this...

An amount of 177322 was swiped on 18 th january but till date the amount is on hold. We were asked to submit an invoice which they rejected twice so we god mswipe to either release the payment or transfer back to credit card holder account but even after 25 days it’s not been done. Mswipe is sitting on the money illegally and such companies should not be allowed to operate as they are fraud.
They have no explanation or reason to...

My name durai selvam
Mob# [protected]

I have swiped rs.20000 yesterday (05/02/2018) and received payment today (06/02/2018) rs.19138 how many percentage deducted per swipe.

At the time of machine purchased to committed 2% only + gst.

For this very high reduce charges, please check and return the remaining amount or shall i surrender the machine, to check other organization who is give low...

Dear team,
My self kailash chandra owner of feelingsanupam art gallery.
One of your employees mr. Naveen is not a good employee from the costumer.. He is saying again n again i don't have time to come at your gallery because i'm not a servent of yours ratherthan mswip..
This is not a way to talk with the customer again n again..

I would to submit my bank document to mr. Naveen for renew my account again...

Complaint from dinesh electronics, madurai. Swipe made on[protected] for rs. 1600/-. Credited in our account only rs. 833/- by m-swipe company instead of rs. 1600/-. Shortage is rs. 767/-.

Swipe made on 03/02/2018 for rs. 1600/- and on 04/02/2018 for rs. 1800/-
And the pending (Previous shortage) amount is 767/-. Total amount to be credited on our account rs. 4167/-.

Today we received neft by m-swipe...

My edc machine is linked to some other company's bank account other than the company for which the documents are provided. I have repeatedly called the customer care number but i am not getting any response or cooperation from them. I have paid the service charges for two years in advance and it has already been a month for which the company has already taken the service charges and i am unable to use the machine to accept payments as the...

This is g and g enterprises,
We are using m swipe pos device for card payments.

As i have billed to my customer on 23/01/2018 of amount rs 70000/-,
As he swiped his card for rs 70, 000/- but the transaction failed again
We swiped rs 49, 000/- plus rs 21, 000/-.

But the same amount you have holded by m swipe, and then contacted customer support team, they
Told that refund to the card...

I was trying to change the Bank account details corresponding to my mswipe device. Dropped a mail to [protected]@mswipe.com with all the necessary details so many times. They dont even have a courtesy to reply to the emails. The sales person who sold this device to us is also not answering the call.If you are not able to complete the request at least tell me the way to surrender the device.

Device id : [protected]...

As someone stole the swiping device from our shop we are helpless and we are getting charged rent for that device every month.. Owing a small grocery we are not able to afford such losses. Kindly terminate the service as soon as possible.. Kindly guide us for the procedure to stop the service.. I dont want the service any more. Contact me as soon as possible.....

Your salesperson yadav area officer, made a commitment to deliver machine in 2-3 days and i have made the full payment on 20th jan. He says an engineer will be coming but neither he came nor he called me.. There is no response from your side.
I will take legal action against it if there is no response
Kindly look into the above matter at the earliest...

I swipe my customers atm card on my mswipe mpos machine with the ammount of 9000 on 13teen feb 2017 with wide bill no 9284 in my bill book. But still it is 26 jan 2018 i cannot recieve my money back in my account from mswipe. And when ever i tried to call customer care they can only say we accept your complaint and forward to our account department. Bill copies are attached or up loaded with mail so resolve my complaint as soon as possible....

We have been using m swipe machine for past 1 year in our office and found it handy and user friendly. Some new employee made a payment through it and logged it out.
Now we are not able to log in in the machine as it shows only one word user.

Though i called at your delhi's land line number for several time but call is not connected anyway.

I request you to look into the matter....

Mswipe

Dear sir/madam

Hi, we are using your facilities r r super market (Mswipe) with registered mobile no ([protected]) from last 2 years and we are happy with your service which your mswipe provided. But, since jan 2017 we have approached to close our service by customer care call and your employee are confirmed for same.

And i would like to inform you that they have deducted 2360.00 inr (Rs....

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Sir, i am really tried to give complaining about surroundings my device, but you people's are too stupid you people's has no good communication, so many time i complaining people are saying like i will come within 7working day, but from last month people are no response, this is my last warning before this month or i inform to police. My id no [protected], phulendra medha, bangalore...

Hi
We are nepal sweets situated in 16b sarat bose road kolkata 700020
We have a pos machine paytivo 6210.

We have an unsettled amount of around 50000/- (Fifty thousand rupees).
Upon settlement from the swipe machine it is not reflected on our bank.
When we speak to the customer care there is no response.
Upon speaking with sales team they are also unable to help giving some excuse.br...

We are using pos terminal of mswipe technologies since couple of years.
Earlier all the issues were resolved at one request only.
And refer the company to many more businesses.
We have reuested to update our bank details and same has not been updated.
Facing inconvenient
Sent request on 28th dec 2017. Still the bank details not revised.
Sent all documents reuired. Even sent mail to highest matrix...

To, date 9/1/2018
M/s mswipe technlogy private limited
Head office – mumbai
Astral center, 9th floor,
N. M. Joshi marg, byculla,
Mumbai - 400 011
Telephone icon tel :[protected]

Sub: legal representation for excess charges in monthly rental

Dear sir,

This is to inform you that we have requested on 30/12/2017 for deactivation of vodafone sim card...

I am owner of arihant garment. I swiped customer’s card at 27 dec.2017 amt of 100000/- (One lakh) but you didn’tdeposited this amt on my account. When i call m-swipe call center, he saidthat this is high value amt, so u have to send me invoice of that customer by e-mail and i had send invoiceby e-mail thrw app at 28 dec 2017. After that i wait much time for your answer but i didn’t receive answer, than at 5 jan 2018 i received 1 massage...

I have an account with mswipe under phone number [protected].in january 2017, i took a machine from these guys and never used it so i told the sales person to close it in march 2017. He said that he will do the same and not to worry.in november 2017, i applied for 3 devices and paid for them to a sales person from mswipe. Now the fraud game started, these guys deducted my rs 8000 in the month of november to december on the name of rent. When...