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MTR Foods Complaints & Reviews

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Last updated Jan 21, 2023
Complaints 52
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21
Unresolved
31
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MTR Foods reviews & complaints page 2

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S
Shanpur
Jun 12, 2020
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Delivery

Order shipped: hi mukesh thakkar, your order[protected] from mtr foods pvt. Ltd is on its way with fedex and awb[protected]. It will reach you by 6 jun 2020. Track here http://shprkt.in/2nQJy
- team shiprocket
As per above details of my order i had to received the material way back on 6th of june but after every alternate date they are increasing the date and the date given today is 15th of june despite the parcel already...
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S
Shanpur
Jun 9, 2020
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Delay in Delivery

I had ordered some items of mtr food on 25th of may 2020 online and paid the amount online. Aftet placing the order and online payment i received informatipn that material will be reach me on 6th june but before the 6th june they increased one day on daily basis. The parcel had already reached in howrah on 8th june but now they agaon changed the dellivery date as 11th june.
Mukesh thakkar
[protected]...
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Piyush Jain90
Jun 3, 2020
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stone found in mtr poha

Hi mtr,

This is to let you know that i found a stone in mtr poha when i was having it. Due to which a portion of my teeth is broken.

This is really hazardous and threatening to see such things in food products.
I am very frustrated and now regret my decision of buying this mtr poha packet.

I will also lodge a complaint on different other platforms regarding this and will never buy a mtr...
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R
rajisweety
May 15, 2020
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worms inside my mtr jamun mix pack

Hello there,
I bought a mtr jamun mix 160g pack with a lot no: 20d24a. Mfd: 24.04.2020 8:55 mrp: rs. 130/- and in the pack its mentioned that the mtr jamun is best before 9 months form the manufacture.
But its full of worms inside and the mtr jamun mix is very smelly and tastes sour. I am really disappointed with this experience as i attempted to prepare it for a party. Moreover, we have children in the home who will eat this...
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K
Krishna Murari Rathore
Apr 17, 2020
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Food

Address: Agar palika ke peeche gurjar mohlla

Hi sir
We are not getting food In our ward.
I have also discussed with worker but the are not responding.

My details are mentioned below
[removed]...
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C
Chitra Rangaswamy
Jan 25, 2020
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fraud ! rajarajeshwari nagar mtr store salesman is cheating mtr

Address: Rajarajeshwari Nagar, below clove dental

Rajarajeshwari nagar mtr store salesman is cheating your company in broad daylight. Today i purchased few items worth the amount of rs. 575. He said some items are not getting scanned and asked me to pay 325 in cash and the rest 250 in card or gpay. When i reached home i checked the bill. He had billed it only for rs 250. The other amount of rs 325 has gone straight into his pocket. He is a big fraud. Thought i should bring it to the company's...
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A
aparna Bhat
Dec 22, 2019
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wrong food product packet in ready to eat pongal box

Address: 1516 Southwood BLVD, 76013

I purchased two packs of ready to eat pongal yesterday at my regular indian store. I am currently based in arlington texas, usa. I opened the packet next day morning to have hot pongal instead i got a packet of mutter paneer inside the pongal box, and i am highly surprised as in how come wrong food product by mtr.. I am still shocked.. That also after paying in usd for the packs.. Mutter paneer that too smelled horribly awfull.. Seriously...
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L
laww summit
from Hyderabad, Telangana
Oct 24, 2019
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shop vendor

Address: 560061

This complaint is not about the prodcut, i love mtr, recently visited namma mtr
In rajarajeshwari nagar, and i am sorry to say the reaction of the shopkeeper
What i felt was very rude, as a coustomer i felt that, if that is is personality, kindly let mtr let him know that he must be more kind towards the coustomers. I want to use all kind of words on him, this wouldnt make me a better person, hence kindly take care of this....
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S
shravya1972
from Bengaluru, Karnataka
Sep 7, 2019
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mtr garlic pickle which is unfit for consumption

Address: Post Box No.599, Mahaveera Circle Kankanady, Mangaluru - 575002, Dakshina Kannada, Karnataka, 575002

We are one of the patronage customer of your company since long time. Recently we have purchased mtr garlic pickle - lot no.119e18g03 - mfd. 18.05.2019 from reliance mall. To our utter surprise when we started consuming the same, we find that the pickle is containing too salty and we are just unable to consume the same. As a well wisher we are brining this notice to the company. Further we request you to arrange for replacing the product...
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K
KBL
from Delhi, Delhi
Sep 6, 2019
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mtr garlic pickle containing too much of salt

Address: Bengaluru, Bangalore, Karnataka, 575002

Sir, we are one of the very oldest customer of your company. Further we are the regular customer of your company and for the last almost 10 years we have been consuming mtr garlic pickle. However to our utter surprise when we have purchased mtr garlic pickle from big bazzar, mangaluru, karnataka during last week and when we opened the seal and started consuming, we find it too much salty and we are unable to consume the same. If you require...
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J
Jyotsna Manu
from Bengaluru, Karnataka
Feb 13, 2019
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mtr chutney powder

Address: Bangalore, Karnataka, 560054

We have been using MTR Chutney powder regularly. This month I ordered the same product on BigBasket on 5th Feb. The chutney powder that we got is very very salty unlike the usual ones.

I sent it in my kids tiffin and it came back as they said they could not eat due to salt. We then checked the powder from the packet and that was indeed true. We still have the left over powder.

I am sending details of the manufacturing...
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K
kaushalsantosh
from Bakloh, Punjab
Dec 20, 2018
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non delivery of product.

I purchased spicy sambar masala online from the mtr site as per the detalis below till date items not delivered :

Order no. Date of purchasing total amount (In rupees)

[protected]/11/2018 373
[protected]/11/2018 373
[protected]/12/2018 640
My contact details are :[protected] and[protected]

You are requested to kindly look into the matter and call me on the numbers mentioned...
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R
Rathi11
from Namakkal, Tamil Nadu
Dec 14, 2018
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mtr chana masala ready to cook

Last week i bought mtr chana masala ready to cook, when i put that in hot water, and opened the pack i was shocked, the chana masala was very bad it look like a dehydrate chana if we eat that we'll get sick and some disease will come, i throw that immediately, the chana looks like a rotten bad chana i have paid and bought that i can't leave like this...
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S
sunil0319
Nov 21, 2018
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insect found in mixed vegetable curry

Address: 11514

I found an insect in the gravy of mrt mixed vegetable curry. I had full trust in mtr and despite of warnings on ready to eat food, i ventured to use it often. I chose mtr over to other brands only because of the trust i have in them. Shocked to see such low levels of quality check from a good brand.

Sent email to [protected]@mtrfoods.com and yet to hear from them. What would be the best way to escalate this incident, please share...
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K
Kanakamedala
from Hyderabad, Telangana
Nov 10, 2018
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sales person not taking the order from past 1 year.

Address: Hyderabad, Telangana

Hello,
We are deepthi super market. (Meenakshi sky lounge) khanamet, kondapur.
We have 2 super markets in kondapur, hyderabad. No salesman or distributor is visiting or taking the order from past one year. The reason behind this is as the distributor dumped the stocks and not taking expiry so we stopped one payment and told him to take expiry so that we will clear the bill. After long time he had taken and from then he is...
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N
Nandkishor Umale
from Bhusawal, Maharashtra
Sep 26, 2018
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delay in my order along with non response from customer care department

Address: 445001

I have ordered food product online which is paid fully with order id[protected] dater 12/09/2018, . I have submitted my full address along with pin code still order is not received to me... Customer dept once told that they will refund amount but again on next day they told that they will resend my order.. But till now no communication by mail and my paid amount also not refunded.. Kindly do needful

Nandkishor Umale...
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S
ShankarPrasad11200
from Tiruchirappalli, Tamil Nadu
Sep 24, 2018
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general store has been supporting all food authority don't sell this person

Address: 585421

Dear sir

I am ashish compaltint about a person has been selling illegal items in general store and not paying gst he is selling everything liquor also it's is in bidar district
Khuotha (B)
Name of the person. Anand masudi
Contact number. [protected]
The owner has been doing illegal work and he is still selling without gst as per indian government it's illegal offence and selling liquor in shop...
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R
rahultakkar0003
from Meerut, Uttar Pradesh
Mar 21, 2018
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complaint against salesman of mtr

Address: Udham Singh Nagar, Uttarakhand, 263148

I owe a retail store with the name of m/s takkar kirana merchants with the address - opp. Anupam cineplex, main market, city - kichha, district - udham singh nagar, state - uttarakhand.
Mtr company’s salesman had visited to our store near by diwali app.in the month of october (2017) and had taken order of gulabjamun only of 24pcs. Total..
But he sent us total 60pcs of that..
I told the distributor that it was not...
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S
Suneel Raichur
from Manuguru, Telangana
Jan 23, 2018
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sambhar masala spicy

Address: Hyderabad, Andhra Pradesh, 530039

We have been using mtr sambhar masala since 1995 it's quality is deteriorating continuously. Recently you have introduced it's spicy version - mtr sambhar masala spicy, this is the worst sambhar masala we have ever used. Please discontinue this new spicy version else mtr will lose its reputation.

Thanks
Suneel raichur
[protected]
Suneel. [protected]@gmail.com...
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B
bollywood songs (VAIBHAV KASHYAP)
from Noida, Uttar Pradesh
Nov 22, 2017
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your product is rotten

Address: Ghaziabad, Uttar Pradesh, 201009

Today i bought a mtr 3 minute breakfast pack of keasri halwa from big bazar, opulent mall, ghaziabad. I make that pack in afternoon time and this pack taste like something rooten egg this is really rediculous. Brand name such as mtr supply such low quality of food to us this is really a #. I am thiking that i will go to consumer forum to report a complain against you....
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